The table below looks at the statistics for the IT Support role in IT jobs advertised for the Southampton region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
IT Support
Rank 56 54 82
Rank change year-on-year
-2 +28
Permanent jobs requiring an IT Support 31 34 7
As % of all permanent IT jobs located in Southampton 3.65% 4.14% 0.83%
As % of the Job Titles category 3.79% 4.24% 0.85%
Number of salaries quoted 30 34 7
Average salary £27,500 £28,500 £40,000
Average salary % change year-on-year
-3.50% -28.75%
UK excluding London average salary £25,000 £23,500 £26,000
% change year-on-year
+6.38% -9.61%
IT Support
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Southampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Southampton
Permanent IT job ads with a match in the
Job Titles category
817 802 820
As % of all permanent IT jobs located in Southampton 96.12% 97.69% 97.27%
Number of salaries quoted 730 771 774
Average salary £35,000 £35,000 £37,500
Average salary % change year-on-year
- -6.66%
90% offered a salary of more than £21,500 £22,500 £25,000
10% offered a salary of more than £55,000 £55,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support
Jobs Demand Trend in Southampton

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Southampton region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Southampton

IT Support
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Southampton region.

IT Support Salary Trend in Southampton

IT Support
Salary Histogram in Southampton

This chart provides a salary histogram for IT jobs citing IT Support across the Southampton region over the 3 months to 19 September 2014.

IT Support Salary Histogram in Southampton

IT Support
Top 30 Related IT Skills in Southampton

For the 6 months to 19 September 2014, IT jobs across the Southampton region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 52 (91.23%) Windows
2 36 (63.16%) Active Directory
3 33 (57.89%) Windows Server 2008
4 29 (50.88%) Microsoft
4 29 (50.88%) MS Excel
5 23 (40.35%) MS Exchange
6 20 (35.09%) Windows 7
7 19 (33.33%) MS Office
7 19 (33.33%) VMware
8 18 (31.58%) Firewall
8 18 (31.58%) TCP/IP
9 17 (29.82%) Citrix
10 16 (28.07%) Microsoft Certification
10 16 (28.07%) MCSE
11 15 (26.32%) VMware Infrastructure
12 14 (24.56%) MCITP
13 13 (22.81%) Exchange Server 2010
13 13 (22.81%) Windows 8
14 12 (21.05%) VMware Certified Professional (VCP)
14 12 (21.05%) Fat Client
14 12 (21.05%) Windows Vista
14 12 (21.05%) SharePoint
14 12 (21.05%) CCA
14 12 (21.05%) Citrix Certification
14 12 (21.05%) Thin Client
15 11 (19.30%) Cisco
15 11 (19.30%) SQL Server
15 11 (19.30%) Windows Server 2012
16 8 (14.04%) ITIL
16 8 (14.04%) SLA

IT Support
Top Related IT Skills in Southampton by Category

For the 6 months to 19 September 2014, IT jobs across the Southampton region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (40.35%) MS Exchange
2 13 (22.81%) Exchange Server 2010
3 12 (21.05%) SharePoint
4 6 (10.53%) Exchange Server 2003
4 6 (10.53%) Exchange Server 2007
5 5 (8.77%) Lync
5 5 (8.77%) SharePoint 2013
Applications
1 29 (50.88%) MS Excel
2 19 (33.33%) MS Office
3 1 (1.75%) MS PowerPoint
Business Applications
1 1 (1.75%) ResourceLink
Communications & Networking
1 18 (31.58%) TCP/IP
1 18 (31.58%) Firewall
2 5 (8.77%) VLAN
2 5 (8.77%) Cisco ASA
2 5 (8.77%) Intranet
3 3 (5.26%) SNMP
3 3 (5.26%) VPN
3 3 (5.26%) ISDN
4 2 (3.51%) LAN
4 2 (3.51%) WAN
5 1 (1.75%) ADSL
5 1 (1.75%) Broadband
5 1 (1.75%) Wireless
Database & Business Intelligence
1 11 (19.30%) SQL Server
2 7 (12.28%) SQL Server 2012
3 1 (1.75%) Cognos Impromptu
General
1 4 (7.02%) Finance
2 2 (3.51%) Retail
3 1 (1.75%) Telecoms
Miscellaneous
1 12 (21.05%) Thin Client
1 12 (21.05%) Fat Client
2 5 (8.77%) Management Information System
2 5 (8.77%) Clustering
3 3 (5.26%) Smartphone
3 3 (5.26%) PDA
3 3 (5.26%) Kindle
Operating Systems
1 52 (91.23%) Windows
2 33 (57.89%) Windows Server 2008
3 20 (35.09%) Windows 7
4 13 (22.81%) Windows 8
5 12 (21.05%) Windows Vista
6 11 (19.30%) Windows Server 2012
7 7 (12.28%) Windows Server 2003
8 6 (10.53%) Windows XP
9 3 (5.26%) Mac OS X
9 3 (5.26%) Linux
10 2 (3.51%) Windows 2000 Server
11 1 (1.75%) Windows 2000
11 1 (1.75%) Windows NT
Processes & Methodologies
1 8 (14.04%) ITIL
2 7 (12.28%) Network Management
3 5 (8.77%) Data Protection
3 5 (8.77%) CRM
3 5 (8.77%) Load Balancing
4 3 (5.26%) Asset Management
4 3 (5.26%) Logistics
4 3 (5.26%) Web Development
5 2 (3.51%) Incident Management
5 2 (3.51%) Problem Management
6 1 (1.75%) Service Management
6 1 (1.75%) Stakeholder Management
6 1 (1.75%) Root Cause Analysis
Programming Languages
1 6 (10.53%) SQL
2 3 (5.26%) PowerShell
3 1 (1.75%) PL/SQL
3 1 (1.75%) T-SQL
Qualifications
1 16 (28.07%) MCSE
1 16 (28.07%) Microsoft Certification
2 14 (24.56%) MCITP
3 12 (21.05%) VMware Certified Professional (VCP)
3 12 (21.05%) CCA
3 12 (21.05%) Citrix Certification
4 6 (10.53%) Degree
5 4 (7.02%) MCSA
6 3 (5.26%) ITIL Certification
7 2 (3.51%) MCDST
7 2 (3.51%) MCP
Quality Assurance & Compliance
1 8 (14.04%) SLA
2 3 (5.26%) ISO 9001
System Software
1 36 (63.16%) Active Directory
2 15 (26.32%) VMware Infrastructure
3 3 (5.26%) Terminal Services
4 1 (1.75%) Hyper-V
Systems Management
1 7 (12.28%) Backup Exec
Vendors
1 29 (50.88%) Microsoft
2 19 (33.33%) VMware
3 17 (29.82%) Citrix
4 11 (19.30%) Cisco
5 7 (12.28%) Symantec
6 5 (8.77%) Dell
7 3 (5.26%) Remedy
8 2 (3.51%) HP
9 1 (1.75%) Cognos
Southampton, Hampshire
Capita Resourcing - IT Resourcing
Salary: £18000 - £22000 per annum + Benefits
Posted: 2 days ago
Southampton, Hampshire
Class Technology Solutions Ltd
Salary: From £25,000 to £27,000 per annum
Posted: 2 days ago
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £35000 - £50000 per annum
Posted: 3 days ago