The first table below looks at the demand for the Service Analyst role in IT jobs advertised for the Southampton region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Southampton region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Service Analyst
Rank 63 68 57
Rank change year-on-year
+5 -11
Permanent jobs requiring a Service Analyst 20 20 13
As % of all permanent IT jobs located in Southampton 2.395% 2.139% 2.121%
As % of the Job Titles category 2.451% 2.188% 2.192%
Number of salaries quoted 19 19 11
Average salary £20,000 £40,000 £22,500
Average salary % change year-on-year
-50.00% +77.77%
90% offered a salary of more than £18,900 £20,000 £17,500
10% offered a salary of more than £22,000 £40,000 £24,000
UK excluding London average salary £22,000 £23,000 £22,500
% change year-on-year
-4.34% +2.22%
All Job Titles
Southampton
Permanent IT job ads with a match in the
Job Titles category
816 914 593
As % of all permanent IT jobs located in Southampton 97.72% 97.75% 96.74%
Number of salaries quoted 744 857 537
Average salary £37,500 £40,000 £35,000
Average salary % change year-on-year
-6.25% +14.28%
90% offered a salary of more than £24,800 £23,000 £22,500
10% offered a salary of more than £60,000 £60,000 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Service Analyst
Hampshire

Service Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst across the Southampton region as a proportion of the total demand within the Job Titles category.

Southampton Service Analyst Jobs Demand Trend

Service Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Southampton region.

Southampton Service Analyst Salary Trend

Service Analyst
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Southampton region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 18 (58.06%) Microsoft
2 12 (38.71%) Active Directory
2 12 (38.71%) MS Excel
2 12 (38.71%) Service Management
3 8 (25.81%) MS Office
3 8 (25.81%) ITIL
4 7 (22.58%) Windows
5 5 (16.13%) SLA
5 5 (16.13%) A+ Certification
6 4 (12.90%) Windows XP
6 4 (12.90%) Cisco
6 4 (12.90%) Windows Vista
7 3 (9.677%) Windows 7
7 3 (9.677%) Time Management
8 2 (6.452%) Retail
8 2 (6.452%) Degree
8 2 (6.452%) Service Delivery
8 2 (6.452%) Wireless
8 2 (6.452%) Telecoms
8 2 (6.452%) Manufacturing
8 2 (6.452%) EPoS
8 2 (6.452%) LAN
8 2 (6.452%) VoIP
8 2 (6.452%) WAN
8 2 (6.452%) Linux
8 2 (6.452%) SAP
8 2 (6.452%) ERP
8 2 (6.452%) SaaS
8 2 (6.452%) Software Distribution
9 1 (3.226%) SC Cleared

Service Analyst
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Southampton region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.226%) Lotus Notes
1 1 (3.226%) MS Exchange
Applications
1 12 (38.71%) MS Excel
2 8 (25.81%) MS Office
Communications & Networking
1 2 (6.452%) LAN
1 2 (6.452%) VoIP
1 2 (6.452%) WAN
1 2 (6.452%) Wireless
General
1 2 (6.452%) Telecoms
1 2 (6.452%) Manufacturing
1 2 (6.452%) Retail
Miscellaneous
1 2 (6.452%) EPoS
1 2 (6.452%) SaaS
Operating Systems
1 7 (22.58%) Windows
2 4 (12.90%) Windows XP
2 4 (12.90%) Windows Vista
3 3 (9.677%) Windows 7
4 2 (6.452%) Linux
5 1 (3.226%) Windows 2000
5 1 (3.226%) Windows Server 2003
5 1 (3.226%) Windows Server 2008
Processes & Methodologies
1 12 (38.71%) Service Management
2 8 (25.81%) ITIL
3 3 (9.677%) Time Management
4 2 (6.452%) Software Distribution
4 2 (6.452%) ERP
4 2 (6.452%) Service Delivery
Qualifications
1 5 (16.13%) A+ Certification
2 2 (6.452%) Degree
3 1 (3.226%) SC Cleared
3 1 (3.226%) Security Cleared
Quality Assurance & Compliance
1 5 (16.13%) SLA
System Software
1 12 (38.71%) Active Directory
Vendors
1 18 (58.06%) Microsoft
2 4 (12.90%) Cisco
3 2 (6.452%) SAP
4 1 (3.226%) Lotus
Southampton, Hampshire
Strong Active Directory (AD) skills... There would also be a requirement for Active Directory administration (Adding / Deleting / Ammending User Accounts, Access rights, Group policy etc). Therefore, the successful...
Sanderson
Salary: £16000 - £21000 per annum + Bonus & Benefits
Posted: 13 May 2013
Southampton, Hampshire
The Support Analyst will ideally have experience in troubleshooting Microsoft Applications and an understanding of Active Directory, Exchange and Remote Assistance is desirable. The use of a Service...
Haybrook IT Resourcing Ltd
Salary: Up to £22,000 per annum
Posted: 14 May 2013
Southampton, Hampshire
Qualified to degree level or equivalent and with demonstrable experience of working in a similar dynamic working environment, you will be able to plan, organise and prioritise tasks...
Southampton Uni
Salary: From £27,854 to £34,223 per annum plus on call rota allowance
Posted: 29 April 2013