The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the Southampton region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 4 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 May 2015
Same period 2014 Same period 2013
Service Analyst
Rank 53 61 70
Rank change year-on-year
+8 +9
Permanent jobs requiring a Service Analyst 35 19 16
As % of all permanent IT jobs located in Southampton 3.98% 2.04% 1.95%
As % of the Job Titles category 4.13% 2.13% 2.00%
Number of salaries quoted 25 17 15
Average salary £19,500 £18,500 £20,000
Average salary % change year-on-year
+5.40% -7.50%
90% offered a salary of more than £19,000 £18,200 £19,000
10% offered a salary of more than £22,000 £20,350 £22,000
UK excluding London average salary £22,000 £22,000 £22,000
Service Analyst
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Southampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Southampton
Permanent IT job ads with a match in the
Job Titles category
848 892 802
As % of all permanent IT jobs located in Southampton 96.36% 95.61% 97.80%
Number of salaries quoted 647 798 728
Average salary £39,000 £39,500 £37,500
Average salary % change year-on-year
-1.26% +5.33%
90% offered a salary of more than £22,500 £22,500 £24,000
10% offered a salary of more than £55,000 £60,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Analyst
Jobs Demand Trend in Southampton

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Southampton region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Southampton

Service Analyst
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Southampton region.

Service Analyst Salary Trend in Southampton

Service Analyst
Top 30 Related IT Skills in Southampton

For the 6 months to 4 May 2015, IT jobs across the Southampton region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 38 (70.37%) Microsoft
2 34 (62.96%) Windows
3 32 (59.26%) MS Excel
4 26 (48.15%) MS Office
5 19 (35.19%) A+ Certification
6 18 (33.33%) Active Directory
6 18 (33.33%) MCP
7 17 (31.48%) ITIL
8 16 (29.63%) Service Management
9 15 (27.78%) SLA
10 14 (25.93%) SC Cleared
10 14 (25.93%) Security Cleared
11 13 (24.07%) Service Desk Management
12 12 (22.22%) Cisco
13 11 (20.37%) Windows XP
14 10 (18.52%) Mentoring
14 10 (18.52%) Analytical Skills
15 7 (12.96%) Windows 7
16 5 (9.26%) Incident Management
17 4 (7.41%) MCDST
17 4 (7.41%) MCITP
17 4 (7.41%) Telecoms
17 4 (7.41%) Change Management
17 4 (7.41%) Microsoft Certification
17 4 (7.41%) Windows Vista
17 4 (7.41%) Problem Management
17 4 (7.41%) Configuration Management
18 3 (5.56%) Exchange Server 2007
18 3 (5.56%) MS Exchange
18 3 (5.56%) LAN

Service Analyst
Top Related IT Skills in Southampton by Category

For the 6 months to 4 May 2015, IT jobs across the Southampton region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (5.56%) Exchange Server 2007
1 3 (5.56%) MS Exchange
1 3 (5.56%) Exchange Server 2003
Applications
1 32 (59.26%) MS Excel
2 26 (48.15%) MS Office
3 1 (1.85%) MS Visio
3 1 (1.85%) MS PowerPoint
Communications & Networking
1 3 (5.56%) LAN
1 3 (5.56%) WAN
General
1 4 (7.41%) Telecoms
2 1 (1.85%) Finance
Libraries, Frameworks & Software Standards
1 2 (3.70%) COM
Miscellaneous
1 10 (18.52%) Analytical Skills
2 1 (1.85%) Management Information System
Operating Systems
1 34 (62.96%) Windows
2 11 (20.37%) Windows XP
3 7 (12.96%) Windows 7
4 4 (7.41%) Windows Vista
5 1 (1.85%) Linux
Processes & Methodologies
1 17 (31.48%) ITIL
2 16 (29.63%) Service Management
3 13 (24.07%) Service Desk Management
4 10 (18.52%) Mentoring
5 5 (9.26%) Incident Management
6 4 (7.41%) Change Management
6 4 (7.41%) Problem Management
6 4 (7.41%) Configuration Management
7 1 (1.85%) Asset Management
7 1 (1.85%) Service Delivery
7 1 (1.85%) ITIL V3
Qualifications
1 19 (35.19%) A+ Certification
2 18 (33.33%) MCP
3 14 (25.93%) SC Cleared
3 14 (25.93%) Security Cleared
4 4 (7.41%) MCDST
4 4 (7.41%) MCITP
4 4 (7.41%) Microsoft Certification
Quality Assurance & Compliance
1 15 (27.78%) SLA
System Software
1 18 (33.33%) Active Directory
Vendors
1 38 (70.37%) Microsoft
2 12 (22.22%) Cisco
3 1 (1.85%) JD Edwards
3 1 (1.85%) Remedy
Southampton, Hampshire
Connectus
Salary: £19000 per annum
Posted: 6 days ago
Southampton, Hampshire
Experis Ltd
Salary: Competitive Package
Posted: 6 days ago
Southampton, Hampshire
Capita Resourcing - IT Resourcing
Salary: £16000 - £18000 per annum + Benefits
Posted: 6 days ago