The first table below looks at the demand for the Service Analyst role in IT jobs advertised for the Southampton region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Southampton region.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Service Analyst
Rank 67 78 74
Rank change year-on-year
+11 -4
Permanent jobs requiring a Service Analyst 18 10 21
As % of all permanent IT jobs located in Southampton 1.88% 1.21% 2.19%
As % of the Job Titles category 1.96% 1.24% 2.27%
Number of salaries quoted 16 9 19
Average salary £18,500 £20,500 £40,000
Average salary % change year-on-year
-9.75% -48.75%
UK excluding London average salary £21,800 £22,000 £22,500
% change year-on-year
-0.90% -2.22%
Job Titles Category
Southampton
Permanent IT job ads with a match in the
Job Titles category
918 805 924
As % of all permanent IT jobs located in Southampton 95.72% 97.58% 96.45%
Number of salaries quoted 805 731 869
Average salary £39,500 £38,500 £40,000
Average salary % change year-on-year
+2.59% -3.75%
90% offered a salary of more than £22,500 £24,500 £24,000
10% offered a salary of more than £55,000 £52,500 £60,000
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
Service Analyst
Hampshire

Service Analyst
Jobs Demand Trend in Southampton

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Southampton region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Southampton

Service Analyst
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Southampton region.

Service Analyst Salary Trend in Southampton

Service Analyst
Top 30 Related IT Skills in Southampton

For the 6 months to 16 April 2014, IT jobs across the Southampton region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 17 (43.59%) Active Directory
2 15 (38.46%) Microsoft
2 15 (38.46%) Windows
3 13 (33.33%) MS Office
3 13 (33.33%) ITIL
4 12 (30.77%) Windows XP
5 9 (23.08%) MS Exchange
5 9 (23.08%) LAN
5 9 (23.08%) WAN
5 9 (23.08%) Exchange Server 2003
5 9 (23.08%) Exchange Server 2007
6 7 (17.95%) SC Cleared
6 7 (17.95%) Security Cleared
6 7 (17.95%) Service Delivery
6 7 (17.95%) A+ Certification
7 6 (15.38%) Remedy
8 5 (12.82%) Microsoft Certification
8 5 (12.82%) MCITP
9 4 (10.26%) Retail
9 4 (10.26%) MCDST
9 4 (10.26%) Telecoms
9 4 (10.26%) Service Management
9 4 (10.26%) SLA
9 4 (10.26%) Cisco
10 3 (7.69%) Incident Management
11 2 (5.13%) Avaya
11 2 (5.13%) DHCP
11 2 (5.13%) TCP/IP
11 2 (5.13%) DNS
11 2 (5.13%) MCP

Service Analyst
Top Related IT Skills in Southampton by Category

For the 6 months to 16 April 2014, IT jobs across the Southampton region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (23.08%) MS Exchange
1 9 (23.08%) Exchange Server 2003
1 9 (23.08%) Exchange Server 2007
Applications
1 13 (33.33%) MS Office
2 1 (2.56%) MS Excel
Communications & Networking
1 9 (23.08%) LAN
1 9 (23.08%) WAN
2 2 (5.13%) DHCP
2 2 (5.13%) TCP/IP
2 2 (5.13%) DNS
3 1 (2.56%) VoIP
3 1 (2.56%) Wireless
General
1 4 (10.26%) Retail
1 4 (10.26%) Telecoms
Miscellaneous
1 1 (2.56%) EPoS
Operating Systems
1 15 (38.46%) Windows
2 12 (30.77%) Windows XP
3 1 (2.56%) Linux
3 1 (2.56%) Windows Vista
3 1 (2.56%) Windows 7
Processes & Methodologies
1 13 (33.33%) ITIL
2 7 (17.95%) Service Delivery
3 4 (10.26%) Service Management
4 3 (7.69%) Incident Management
5 1 (2.56%) Configuration Management
5 1 (2.56%) Change Management
5 1 (2.56%) Problem Management
5 1 (2.56%) Time Management
5 1 (2.56%) Software Distribution
5 1 (2.56%) Service Desk Management
Qualifications
1 7 (17.95%) SC Cleared
1 7 (17.95%) Security Cleared
1 7 (17.95%) A+ Certification
2 5 (12.82%) Microsoft Certification
2 5 (12.82%) MCITP
3 4 (10.26%) MCDST
4 2 (5.13%) MCP
5 1 (2.56%) MCSE
5 1 (2.56%) MCSA
5 1 (2.56%) Cisco Certification
5 1 (2.56%) CCNA
5 1 (2.56%) HP APS
Quality Assurance & Compliance
1 4 (10.26%) SLA
System Software
1 17 (43.59%) Active Directory
Vendors
1 15 (38.46%) Microsoft
2 6 (15.38%) Remedy
3 4 (10.26%) Cisco
4 2 (5.13%) Avaya
5 1 (2.56%) SAP
5 1 (2.56%) HP
5 1 (2.56%) ServiceNow
Southampton, Hampshire
Connectus
Salary: £17000 - £20000 per annum
Posted: 2 days ago