The table below looks at the statistics for the Service Desk Manager role in IT jobs advertised for the Southampton region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
Service Desk Manager
Rank 78 77 78
Rank change year-on-year
-1 +1
Permanent jobs requiring a Service Desk Manager 3 9 11
As % of all permanent IT jobs located in Southampton 0.38% 1.14% 1.26%
As % of the Job Titles category 0.39% 1.16% 1.30%
Number of salaries quoted 2 9 11
Average salary £40,000 £30,000 £35,500
Average salary % change year-on-year
+33.33% -15.49%
UK excluding London average salary £39,500 £38,500 £38,500
% change year-on-year
+2.59% -
Service Desk Manager
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Southampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Southampton
Permanent IT job ads with a match in the
Job Titles category
766 776 844
As % of all permanent IT jobs located in Southampton 96.72% 97.98% 97.01%
Number of salaries quoted 681 740 786
Average salary £37,500 £35,000 £37,500
Average salary % change year-on-year
+7.14% -6.66%
90% offered a salary of more than £21,500 £22,500 £27,000
10% offered a salary of more than £55,000 £52,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Manager
Jobs Demand Trend in Southampton

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the Southampton region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in Southampton

Service Desk Manager
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the Southampton region.

Service Desk Manager Salary Trend in Southampton

Service Desk Manager
Top 23 Related IT Skills in Southampton

For the 6 months to 21 October 2014, IT jobs across the Southampton region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 3 (75.00%) Retail
1 3 (75.00%) SLA
1 3 (75.00%) Incident Management
2 2 (50.00%) ITIL
2 2 (50.00%) Windows
2 2 (50.00%) Service Delivery
3 1 (25.00%) Finance
3 1 (25.00%) VMware
3 1 (25.00%) Backup Exec
3 1 (25.00%) SQL
3 1 (25.00%) SQL Server
3 1 (25.00%) MS Excel
3 1 (25.00%) MS Exchange
3 1 (25.00%) Microsoft
3 1 (25.00%) Active Directory
3 1 (25.00%) Citrix
3 1 (25.00%) CheckPoint
3 1 (25.00%) Performance Management
3 1 (25.00%) Lync
3 1 (25.00%) ITIL V3
3 1 (25.00%) Continuous Improvement
3 1 (25.00%) Line Management
3 1 (25.00%) People Management

Service Desk Manager
Top Related IT Skills in Southampton by Category

For the 6 months to 21 October 2014, IT jobs across the Southampton region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (25.00%) MS Exchange
1 1 (25.00%) Lync
Applications
1 1 (25.00%) MS Excel
Database & Business Intelligence
1 1 (25.00%) SQL Server
General
1 3 (75.00%) Retail
2 1 (25.00%) Finance
Operating Systems
1 2 (50.00%) Windows
Processes & Methodologies
1 3 (75.00%) Incident Management
2 2 (50.00%) ITIL
2 2 (50.00%) Service Delivery
3 1 (25.00%) Performance Management
3 1 (25.00%) ITIL V3
3 1 (25.00%) Continuous Improvement
3 1 (25.00%) Line Management
3 1 (25.00%) People Management
Programming Languages
1 1 (25.00%) SQL
Quality Assurance & Compliance
1 3 (75.00%) SLA
System Software
1 1 (25.00%) Active Directory
Systems Management
1 1 (25.00%) Backup Exec
Vendors
1 1 (25.00%) VMware
1 1 (25.00%) Microsoft
1 1 (25.00%) Citrix
1 1 (25.00%) CheckPoint