The table below looks at the statistics for the Service Desk Manager role in IT jobs advertised for the Southampton region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Service Desk Manager
Rank 79 90 88
Rank change year-on-year
+11 -2
Permanent jobs requiring a Service Desk Manager 6 1 1
As % of all permanent IT jobs located in Southampton 0.79% 0.11% 0.11%
As % of the Job Titles category 0.80% 0.11% 0.11%
Number of salaries quoted 6 1 1
Average salary £38,000 £50,000 £45,000
Average salary % change year-on-year
-24.00% +11.11%
UK excluding London average salary £40,000 £37,500 £40,000
% change year-on-year
+6.66% -6.25%
Service Desk Manager
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Southampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Southampton
Permanent IT job ads with a match in the
Job Titles category
751 889 870
As % of all permanent IT jobs located in Southampton 98.69% 98.89% 97.53%
Number of salaries quoted 695 727 752
Average salary £41,500 £37,500 £37,500
Average salary % change year-on-year
+10.66% -
90% offered a salary of more than £25,000 £23,500 £22,500
10% offered a salary of more than £55,000 £52,000 £60,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Desk Manager
Jobs Demand Trend in Southampton

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the Southampton region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in Southampton

Service Desk Manager
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the Southampton region.

Service Desk Manager Salary Trend in Southampton

Service Desk Manager
Top 20 Related IT Skills in Southampton

For the 6 months to 5 February 2016, IT jobs across the Southampton region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 5 (83.33%) ITIL
1 5 (83.33%) Service Management
2 4 (66.67%) Active Directory
2 4 (66.67%) Windows
2 4 (66.67%) Incident Management
2 4 (66.67%) Wi-Fi
2 4 (66.67%) Problem Management
2 4 (66.67%) Windows 7
2 4 (66.67%) Mobile Device Management
3 3 (50.00%) Mac OS X
3 3 (50.00%) MS Office
3 3 (50.00%) Microsoft
3 3 (50.00%) People Management
4 2 (33.33%) SLA
4 2 (33.33%) ITIL Certification
5 1 (16.67%) Service Delivery
5 1 (16.67%) Statistics
5 1 (16.67%) Transition Management
5 1 (16.67%) SCSM
5 1 (16.67%) Mentoring

Service Desk Manager
Top Related IT Skills in Southampton by Category

For the 6 months to 5 February 2016, IT jobs across the Southampton region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Applications
1 3 (50.00%) MS Office
Communications & Networking
1 4 (66.67%) Wi-Fi
Miscellaneous
1 1 (16.67%) Statistics
Operating Systems
1 4 (66.67%) Windows
1 4 (66.67%) Windows 7
2 3 (50.00%) Mac OS X
Processes & Methodologies
1 5 (83.33%) ITIL
1 5 (83.33%) Service Management
2 4 (66.67%) Incident Management
2 4 (66.67%) Mobile Device Management
2 4 (66.67%) Problem Management
3 3 (50.00%) People Management
4 1 (16.67%) Mentoring
4 1 (16.67%) Service Delivery
4 1 (16.67%) Transition Management
Qualifications
1 2 (33.33%) ITIL Certification
Quality Assurance & Compliance
1 2 (33.33%) SLA
System Software
1 4 (66.67%) Active Directory
Systems Management
1 1 (16.67%) SCSM
Vendors
1 3 (50.00%) Microsoft