Technical Support Jobs in Southampton

Technical Support
Hampshire > Southampton

The median Technical Support salary in Southampton is £32,500 per year according to job vacancies posted during the 6 months to 19 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

 6 months to
19 Apr 2024		 Same period 2023 Same period 2022
Rank 65 76 90
Rank change year-on-year +11 +14 -15
Permanent jobs requiring a Technical Support 16 4 17
As % of all permanent jobs advertised in Southampton 1.89% 0.51% 1.35%
As % of the Job Titles category 1.95% 0.54% 1.40%
Number of salaries quoted 14 0 13
10th Percentile £30,000 - -
25th Percentile £30,313 - £26,250
Median annual salary (50th Percentile) £32,500 - £30,000
Median % change year-on-year - - +50.00%
75th Percentile £53,438 - £52,500
90th Percentile £60,000 - £53,500
Hampshire median annual salary £35,000 - £30,000

All Permanent IT Job Vacancies
Southampton

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Southampton. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Southampton with a recognized job title 821 738 1,211
% of permanent jobs with a recognized job title 96.93% 93.18% 96.34%
Number of salaries quoted 698 585 1,020
10th Percentile £28,175 £27,500 £31,950
25th Percentile £31,250 £36,750 £37,500
Median annual salary (50th Percentile) £45,000 £50,000 £52,500
Median % change year-on-year -10.00% -4.76% +16.67%
75th Percentile £61,250 £68,750 £65,000
90th Percentile £72,500 £80,000 £85,000
Hampshire median annual salary £50,000 £51,250 £52,500
% change year-on-year -2.44% -2.38% +10.53%

Technical Support
Job Vacancy Trend in Southampton

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in Southampton.

Job vacancy trend for Technical Support in Southampton

Technical Support
Salary Trend in Southampton

3-month moving average salary quoted in jobs citing Technical Support in Southampton.

Salary trend for Technical Support in Southampton

Technical Support
Salary Histogram in Southampton

Salary distribution for jobs citing Technical Support in Southampton over the 6 months to 19 April 2024.

Salary histogram for Technical Support in Southampton

Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Southampton

For the 6 months to 19 April 2024, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Southampton region featuring Technical Support in the job title.

1 12 (75.00%) Customer Service
2 7 (43.75%) Social Skills
2 7 (43.75%) Windows
2 7 (43.75%) Active Directory
3 6 (37.50%) Microsoft
3 6 (37.50%) SQL Server
3 6 (37.50%) Firewall
3 6 (37.50%) SharePoint
3 6 (37.50%) VoIP
3 6 (37.50%) Microsoft 365
3 6 (37.50%) Entra ID
3 6 (37.50%) Windows Server
3 6 (37.50%) Azure
3 6 (37.50%) Problem-Solving
4 2 (12.50%) Continuous Improvement
4 2 (12.50%) Commercial Awareness
4 2 (12.50%) Coaching
4 2 (12.50%) Customer Experience
4 2 (12.50%) Finance
4 2 (12.50%) Manufacturing
5 1 (6.25%) ITIL
5 1 (6.25%) SLA
5 1 (6.25%) Cisco
5 1 (6.25%) HP
5 1 (6.25%) Dell
5 1 (6.25%) Citrix
5 1 (6.25%) Thin Client
5 1 (6.25%) Project Management
5 1 (6.25%) Analytical Skills
5 1 (6.25%) Self-Motivation

Technical Support Skill Set
Co-occurring Skills and Capabilities in Southampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (37.50%) SharePoint
Cloud Services
1 6 (37.50%) Azure
1 6 (37.50%) Entra ID
1 6 (37.50%) Microsoft 365
Communications & Networking
1 6 (37.50%) Firewall
1 6 (37.50%) VoIP
Database & Business Intelligence
1 6 (37.50%) SQL Server
General
1 7 (43.75%) Social Skills
2 2 (12.50%) Finance
2 2 (12.50%) Manufacturing
3 1 (6.25%) Analytical Skills
Miscellaneous
1 1 (6.25%) Fat Client
1 1 (6.25%) Self-Motivation
1 1 (6.25%) Thin Client
Operating Systems
1 7 (43.75%) Windows
2 6 (37.50%) Windows Server
Processes & Methodologies
1 12 (75.00%) Customer Service
2 6 (37.50%) Problem-Solving
3 2 (12.50%) Coaching
3 2 (12.50%) Commercial Awareness
3 2 (12.50%) Continuous Improvement
3 2 (12.50%) Customer Experience
4 1 (6.25%) ITIL
4 1 (6.25%) Project Management
Quality Assurance & Compliance
1 1 (6.25%) SLA
System Software
1 7 (43.75%) Active Directory
Vendors
1 6 (37.50%) Microsoft
2 1 (6.25%) Cisco
2 1 (6.25%) Citrix
2 1 (6.25%) Dell
2 1 (6.25%) HP
5 Technical Support jobs in Hampshire