The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the St Albans region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the St Albans region.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
Third Line Support
Rank 33 29 -
Rank change year-on-year
-4 -
Permanent jobs requiring a 3rd Line Support 6 2 0
As % of all permanent IT jobs located in St Albans 3.226% 1.471% -
As % of the Job Titles category 3.509% 1.600% -
Number of salaries quoted 5 2 0
Average salary £28,500 £26,500 -
Average salary % change year-on-year
+7.54% -
UK excluding London average salary £32,500 £35,000 £32,500
% change year-on-year
-7.14% +7.69%
All Job Titles
St Albans
Permanent IT job ads with a match in the
Job Titles category
171 125 163
As % of all permanent IT jobs located in St Albans 91.94% 91.91% 91.06%
Number of salaries quoted 108 93 75
Average salary £35,500 £40,000 £40,000
Average salary % change year-on-year
-11.25% -
90% offered a salary of more than £25,250 £25,500 £22,000
10% offered a salary of more than £55,000 £45,000 £52,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
3rd Line Support
Hertfordshire

3rd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support across the St Albans region as a proportion of the total demand within the Job Titles category.

St Albans 3rd Line Support Jobs Demand Trend

3rd Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the St Albans region.

St Albans 3rd Line Support Salary Trend

3rd Line Support
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT jobs across the St Albans region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 6 (75.00%) Windows
1 6 (75.00%) Active Directory
2 5 (62.50%) VMware Infrastructure
2 5 (62.50%) VMware
2 5 (62.50%) Microsoft
2 5 (62.50%) Firewall
3 4 (50.00%) Cisco
3 4 (50.00%) SharePoint
3 4 (50.00%) IIS
3 4 (50.00%) MS Exchange
4 3 (37.50%) Windows Server 2003
4 3 (37.50%) VMware ESX
4 3 (37.50%) Windows Vista
4 3 (37.50%) NAS
4 3 (37.50%) vSphere
4 3 (37.50%) VMware ESXi
4 3 (37.50%) Lync
4 3 (37.50%) iSCSI
5 2 (25.00%) Unified Communications
5 2 (25.00%) Exchange Server 2010
5 2 (25.00%) Cisco ASA
5 2 (25.00%) Windows Server 2008
5 2 (25.00%) Apple
5 2 (25.00%) LAN
5 2 (25.00%) WLAN
5 2 (25.00%) DHCP
5 2 (25.00%) TCP/IP
5 2 (25.00%) DNS
5 2 (25.00%) ITIL
5 2 (25.00%) Windows XP

3rd Line Support
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT jobs across the St Albans region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (50.00%) SharePoint
1 4 (50.00%) IIS
1 4 (50.00%) MS Exchange
2 3 (37.50%) Lync
3 2 (25.00%) Exchange Server 2010
4 1 (12.50%) Exchange Server 2013
Applications
1 1 (12.50%) MS Excel
1 1 (12.50%) MS Office
Communications & Networking
1 5 (62.50%) Firewall
2 3 (37.50%) NAS
2 3 (37.50%) iSCSI
3 2 (25.00%) Unified Communications
3 2 (25.00%) Cisco ASA
3 2 (25.00%) LAN
3 2 (25.00%) WLAN
3 2 (25.00%) DHCP
3 2 (25.00%) TCP/IP
3 2 (25.00%) DNS
4 1 (12.50%) Ethernet
4 1 (12.50%) WAN
4 1 (12.50%) Internet
4 1 (12.50%) Wireless
Database & Business Intelligence
1 1 (12.50%) SQL Server
1 1 (12.50%) SQL Server 2008
General
1 1 (12.50%) Back Office
1 1 (12.50%) Finance
1 1 (12.50%) Billing
1 1 (12.50%) Local Government
Miscellaneous
1 1 (12.50%) Clustering
Operating Systems
1 6 (75.00%) Windows
2 3 (37.50%) Windows Server 2003
2 3 (37.50%) Windows Vista
3 2 (25.00%) Windows Server 2008
3 2 (25.00%) Windows XP
4 1 (12.50%) Windows 2000 Server
4 1 (12.50%) Windows 7
Processes & Methodologies
1 2 (25.00%) ITIL
2 1 (12.50%) Data Security
2 1 (12.50%) Asset Management
2 1 (12.50%) Knowledge Management
2 1 (12.50%) Load Balancing
2 1 (12.50%) Data Protection
Qualifications
1 1 (12.50%) MCSE
1 1 (12.50%) MCP
1 1 (12.50%) CCNP
1 1 (12.50%) CCNA
1 1 (12.50%) Cisco Certification
1 1 (12.50%) Microsoft Certification
1 1 (12.50%) MCTS
1 1 (12.50%) MCITP
1 1 (12.50%) CCVP
System Software
1 6 (75.00%) Active Directory
2 5 (62.50%) VMware Infrastructure
3 3 (37.50%) VMware ESX
3 3 (37.50%) vSphere
3 3 (37.50%) VMware ESXi
4 1 (12.50%) Terminal Server
4 1 (12.50%) Microsoft App-V
Systems Management
1 1 (12.50%) Cisco UCCE
1 1 (12.50%) Cisco UCCX
Vendors
1 5 (62.50%) VMware
1 5 (62.50%) Microsoft
2 4 (50.00%) Cisco
3 2 (25.00%) Apple
4 1 (12.50%) Citrix
4 1 (12.50%) Northgate