The table below looks at the statistics for the 1st Line Support Technician role in IT jobs advertised for the Staffordshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Technician in their job title over the 3 months to 4 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Aug 2015
Same period 2014 Same period 2013
First Line Support Technician
Rank - - 71
Permanent jobs requiring a 1st Line Support Technician 0 0 1
As % of all permanent IT jobs located in Staffordshire - - 0.15%
As % of the Job Titles category - - 0.16%
Number of salaries quoted 0 0 1
Average salary - - £20,000
UK excluding London average salary £19,000 £19,000 £19,000
1st Line Support Technician
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Staffordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Staffordshire
Permanent IT job ads with a match in the
Job Titles category
612 687 640
As % of all permanent IT jobs located in Staffordshire 95.18% 95.68% 96.68%
Number of salaries quoted 526 557 556
Average salary £35,000 £35,000 £37,500
Average salary % change year-on-year
- -6.66%
90% offered a salary of more than £24,000 £22,000 £22,500
10% offered a salary of more than £52,500 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support Technician
Jobs Demand Trend in Staffordshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Technician in the job title across the Staffordshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Technician Jobs Demand Trend in Staffordshire

1st Line Support Technician
Salary Trend in Staffordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Technician across the Staffordshire region.

1st Line Support Technician Salary Trend in Staffordshire

1st Line Support Technician
Top 14 Related IT Skills in Staffordshire

For the 6 months to 4 August 2015, IT jobs across the Staffordshire region that cited 1st Line Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Technician in their job title.

1 1 (100.00%) Windows
1 1 (100.00%) Windows XP
1 1 (100.00%) LAN
1 1 (100.00%) WAN
1 1 (100.00%) TCP/IP
1 1 (100.00%) DNS
1 1 (100.00%) Active Directory
1 1 (100.00%) Citrix
1 1 (100.00%) Avaya
1 1 (100.00%) Apple
1 1 (100.00%) Blackberry
1 1 (100.00%) Blackberry Enterprise Server
1 1 (100.00%) Apple iOS
1 1 (100.00%) Windows 8

1st Line Support Technician
Top Related IT Skills in Staffordshire by Category

For the 6 months to 4 August 2015, IT jobs across the Staffordshire region that cited 1st Line Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (100.00%) Blackberry Enterprise Server
Communications & Networking
1 1 (100.00%) LAN
1 1 (100.00%) WAN
1 1 (100.00%) TCP/IP
1 1 (100.00%) DNS
Miscellaneous
1 1 (100.00%) Blackberry
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows XP
1 1 (100.00%) Apple iOS
1 1 (100.00%) Windows 8
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) Citrix
1 1 (100.00%) Avaya
1 1 (100.00%) Apple