The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the Staffordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Help Desk Support
Rank - 60 -
Permanent jobs requiring a Help Desk Support 0 8 0
As % of all permanent IT jobs located in Staffordshire - 1.27% -
As % of the Job Titles category - 1.31% -
Number of salaries quoted 0 8 0
Average salary - £21,250 -
UK excluding London average salary £21,500 £21,500 £20,500
% change year-on-year
- +4.87%
Help Desk Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Staffordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Staffordshire
Permanent IT job ads with a match in the
Job Titles category
593 611 504
As % of all permanent IT jobs located in Staffordshire 94.73% 97.14% 97.30%
Number of salaries quoted 506 520 420
Average salary £37,500 £34,000 £32,500
Average salary % change year-on-year
+10.29% +4.61%
90% offered a salary of more than £22,000 £20,500 £16,000
10% offered a salary of more than £53,000 £50,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Support
Jobs Demand Trend in Staffordshire

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Staffordshire region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Staffordshire

Help Desk Support
Salary Trend in Staffordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Staffordshire region.

Help Desk Support Salary Trend in Staffordshire

Help Desk Support
Top 21 Related IT Skills in Staffordshire

For the 6 months to 18 December 2014, IT jobs across the Staffordshire region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 2 (100.00%) Windows
1 2 (100.00%) Windows XP
1 2 (100.00%) Active Directory
1 2 (100.00%) Citrix
1 2 (100.00%) Apple
1 2 (100.00%) Blackberry
2 1 (50.00%) Blackberry Enterprise Server
2 1 (50.00%) XenApp
2 1 (50.00%) XenDesktop
2 1 (50.00%) Windows 7
2 1 (50.00%) Apple iOS
2 1 (50.00%) Lync
2 1 (50.00%) Windows 8
2 1 (50.00%) LAN
2 1 (50.00%) WAN
2 1 (50.00%) TCP/IP
2 1 (50.00%) DNS
2 1 (50.00%) Microsoft
2 1 (50.00%) MS Excel
2 1 (50.00%) MS Office
2 1 (50.00%) ITIL

Help Desk Support
Top Related IT Skills in Staffordshire by Category

For the 6 months to 18 December 2014, IT jobs across the Staffordshire region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (50.00%) Blackberry Enterprise Server
1 1 (50.00%) Lync
Applications
1 1 (50.00%) MS Office
1 1 (50.00%) MS Excel
Communications & Networking
1 1 (50.00%) LAN
1 1 (50.00%) WAN
1 1 (50.00%) TCP/IP
1 1 (50.00%) DNS
Miscellaneous
1 2 (100.00%) Blackberry
Operating Systems
1 2 (100.00%) Windows
1 2 (100.00%) Windows XP
2 1 (50.00%) Windows 7
2 1 (50.00%) Apple iOS
2 1 (50.00%) Windows 8
Processes & Methodologies
1 1 (50.00%) ITIL
System Software
1 2 (100.00%) Active Directory
2 1 (50.00%) XenApp
2 1 (50.00%) XenDesktop
Vendors
1 2 (100.00%) Citrix
1 2 (100.00%) Apple
2 1 (50.00%) Microsoft