Permanent IT Jobs Contract IT Jobs
Job Type
Source

The table below looks at the demand for the Helpdesk Support role in IT jobs within the Staffordshire region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Helpdesk Support in their job title over the 3 months to 7 October 2008 with a comparison to the same period last year.

 Help Desk Support
Location
3 months to
7 Oct 2008
Same period last year
Rank5456
Rank change on same period last yearUp+2
Matching permanent IT job ads64
As % of all UK permanent IT job ads sampled0.004 %0.002 %
As % of the category below0.902 %0.621 %
Salaries quoted64
Average minimum salary£16,667£15,919
Average salary£18,167£16,919
% change on same period last year+7.37 %
Average maximum salary£19,667£17,919
UK excluding London average salary£21,035£20,526
% change on same period last year+2.47 %
Staffordshire IT Job Market, Job TitlesJob Titles
Staffordshire
Matching permanent IT job ads665644
As % of all UK permanent IT job ads sampled0.388 %0.276 %
Salaries quoted530553
Average minimum salary£29,943£32,847
Average salary£32,932£35,581
% change on same period last year-7.44 %
Average maximum salary£35,920£38,315
UK excluding London average salary£38,201£39,267
% change on same period last year-2.71 %
Helpdesk Support West MidlandsHelpdesk Support
West Midlands

Helpdesk Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Helpdesk Support across the Staffordshire region as a proportion of the total demand within the Job Titles category.

Staffordshire Helpdesk Support Demand Trend

Helpdesk Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Helpdesk Support across the Staffordshire region.

Staffordshire Helpdesk Support Salary Trend

Helpdesk Support
Salary Histogram

The chart provides a salary histogram for IT jobs citing Helpdesk Support across the Staffordshire region over the 3 months to 7 October 2008.

Staffordshire Helpdesk Support Salary Histogram

Helpdesk Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Helpdesk Support within the Staffordshire region over the 3 months to 7 October 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
TamworthNew entry-4£19,000-
Burton-upon-TrentNew entry-2£16,500-
Helpdesk Support West MidlandsHelpdesk Support
West Midlands

Helpdesk Support
Top 23 Related IT Skills

For the 6 months to 7 October 2008, IT jobs across the Staffordshire region that cited Helpdesk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Helpdesk Support in their job title.

110 (71.43 %)Windows
26 (42.86 %)Active Directory
26 (42.86 %)Terminal Services
35 (35.71 %)Citrix
35 (35.71 %)SLA
44 (28.57 %)Chemicals
44 (28.57 %)Construction
44 (28.57 %)Microsoft Certification
44 (28.57 %)ITIL
44 (28.57 %)MCSA
44 (28.57 %)Windows NT
44 (28.57 %)Windows XP
53 (21.43 %)MS Excel
53 (21.43 %)Windows 2000
53 (21.43 %)Microsoft
62 (14.29 %)C
71 (7.143 %)SQL
71 (7.143 %)SQL Server
71 (7.143 %)MS Exchange
71 (7.143 %)Windows Server 2003
71 (7.143 %)French Language
71 (7.143 %)Spanish Language
71 (7.143 %)Windows 2000 Server

Helpdesk Support
Top Related IT Skills by Category

For the 6 months to 7 October 2008, IT jobs across the Staffordshire region that cited Helpdesk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Helpdesk Support in their job title. Up to 20 skills are shown per category.

Staffordshire IT Job Market, Application PlatformsApplication Platforms
11 (7.143 %)MS Exchange
Staffordshire IT Job Market, ApplicationsApplications
13 (21.43 %)MS Excel
Staffordshire IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
11 (7.143 %)SQL Server
Staffordshire IT Job Market, GeneralGeneral
14 (28.57 %)Chemicals
14 (28.57 %)Construction
Staffordshire IT Job Market, MiscellaneousMiscellaneous
11 (7.143 %)French Language
11 (7.143 %)Spanish Language
Staffordshire IT Job Market, Operating SystemsOperating Systems
110 (71.43 %)Windows
24 (28.57 %)Windows NT
24 (28.57 %)Windows XP
33 (21.43 %)Windows 2000
41 (7.143 %)Windows Server 2003
41 (7.143 %)Windows 2000 Server
Staffordshire IT Job Market, Processes & MethodologiesProcesses & Methodologies
14 (28.57 %)ITIL
Staffordshire IT Job Market, Programming LanguagesProgramming Languages
12 (14.29 %)C
21 (7.143 %)SQL
Staffordshire IT Job Market, QualificationsQualifications
14 (28.57 %)MCSA
14 (28.57 %)Microsoft Certification
Staffordshire IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
15 (35.71 %)SLA
Staffordshire IT Job Market, System SoftwareSystem Software
16 (42.86 %)Active Directory
16 (42.86 %)Terminal Services
Staffordshire IT Job Market, VendorsVendors
15 (35.71 %)Citrix
23 (21.43 %)Microsoft