The table below looks at the statistics for the IT Support role in IT jobs advertised for the Staffordshire region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
IT Support
Rank 58 57 63
Rank change year-on-year
-1 +6
Permanent jobs requiring an IT Support 10 7 2
As % of all permanent IT jobs located in Staffordshire 1.72% 1.33% 0.39%
As % of the Job Titles category 1.76% 1.34% 0.40%
Number of salaries quoted 8 4 2
Average salary £35,500 £22,000 £31,000
Average salary % change year-on-year
+61.36% -29.03%
UK excluding London average salary £24,000 £24,000 £25,000
% change year-on-year
- -4.00%
IT Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Staffordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Staffordshire
Permanent IT job ads with a match in the
Job Titles category
568 523 494
As % of all permanent IT jobs located in Staffordshire 97.43% 99.24% 96.30%
Number of salaries quoted 513 427 429
Average salary £37,500 £37,000 £34,750
Average salary % change year-on-year
+1.35% +6.47%
90% offered a salary of more than £24,500 £22,500 £16,000
10% offered a salary of more than £55,000 £53,500 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in Staffordshire

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Staffordshire region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Staffordshire

IT Support
Salary Trend in Staffordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Staffordshire region.

IT Support Salary Trend in Staffordshire

IT Support
Salary Histogram in Staffordshire

This chart provides a salary histogram for IT jobs citing IT Support across the Staffordshire region over the 3 months to 27 March 2015.

IT Support Salary Histogram in Staffordshire

IT Support
Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Staffordshire region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stoke-on-Trent +9 10 £35,500 +61.36%
IT Support
West Midlands

IT Support
Top 30 Related IT Skills in Staffordshire

For the 6 months to 27 March 2015, IT jobs across the Staffordshire region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 24 (100.00%) Windows
2 20 (83.33%) VMware
3 17 (70.83%) MS Excel
3 17 (70.83%) Citrix
4 15 (62.50%) Service Delivery
4 15 (62.50%) Windows Server 2008
4 15 (62.50%) Windows 7
4 15 (62.50%) Windows Server 2012
5 10 (41.67%) DHCP
5 10 (41.67%) DNS
6 8 (33.33%) Windows XP
6 8 (33.33%) Windows Server 2003
6 8 (33.33%) Intranet
6 8 (33.33%) Internet
6 8 (33.33%) Wireless
7 7 (29.17%) Windows 8
8 6 (25.00%) VMware Infrastructure
9 5 (20.83%) Root Cause Analysis
9 5 (20.83%) Line Management
9 5 (20.83%) SAN
9 5 (20.83%) SQL Server
10 4 (16.67%) Microsoft
10 4 (16.67%) VLAN
10 4 (16.67%) Firewall
11 3 (12.50%) MS Office
12 2 (8.33%) Active Directory
12 2 (8.33%) Management Information System
13 1 (4.17%) IP Telephony
13 1 (4.17%) Project Planning
13 1 (4.17%) Software Licensing

IT Support
Top Related IT Skills in Staffordshire by Category

For the 6 months to 27 March 2015, IT jobs across the Staffordshire region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.17%) SharePoint
1 1 (4.17%) MS Exchange
Applications
1 17 (70.83%) MS Excel
2 3 (12.50%) MS Office
3 1 (4.17%) MS Project
Communications & Networking
1 10 (41.67%) DHCP
1 10 (41.67%) DNS
2 8 (33.33%) Intranet
2 8 (33.33%) Internet
2 8 (33.33%) Wireless
3 5 (20.83%) SAN
4 4 (16.67%) Firewall
4 4 (16.67%) VLAN
5 1 (4.17%) IP Telephony
5 1 (4.17%) VPN
5 1 (4.17%) LAN
5 1 (4.17%) WAN
Database & Business Intelligence
1 5 (20.83%) SQL Server
Miscellaneous
1 2 (8.33%) Management Information System
Operating Systems
1 24 (100.00%) Windows
2 15 (62.50%) Windows Server 2008
2 15 (62.50%) Windows 7
2 15 (62.50%) Windows Server 2012
3 8 (33.33%) Windows XP
3 8 (33.33%) Windows Server 2003
4 7 (29.17%) Windows 8
5 1 (4.17%) UNIX
Processes & Methodologies
1 15 (62.50%) Service Delivery
2 5 (20.83%) Root Cause Analysis
2 5 (20.83%) Line Management
3 1 (4.17%) Software Licensing
3 1 (4.17%) PRINCE2
3 1 (4.17%) Disaster Recovery
3 1 (4.17%) Business Continuity
3 1 (4.17%) Project Planning
Programming Languages
1 1 (4.17%) SQL
System Software
1 6 (25.00%) VMware Infrastructure
2 2 (8.33%) Active Directory
Vendors
1 20 (83.33%) VMware
2 17 (70.83%) Citrix
3 4 (16.67%) Microsoft
4 1 (4.17%) Cisco