The first table below looks at the demand for the IT Support role in IT jobs advertised for the Staffordshire region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Staffordshire region.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
IT Support
Rank 68 63 52
Rank change year-on-year
-5 -11
Permanent jobs requiring an IT Support 14 9 12
As % of all permanent IT jobs located in Staffordshire 1.92% 1.36% 2.27%
As % of the Job Titles category 2.00% 1.41% 2.35%
Number of salaries quoted 14 9 7
Average salary £19,500 £25,000 £22,500
Average salary % change year-on-year
-22.00% +11.11%
90% offered a salary of more than £18,000 £20,700 £21,500
10% offered a salary of more than £24,700 £30,000 £32,782
UK excluding London average salary £24,375 £24,000 £25,000
% change year-on-year
+1.56% -4.00%
Job Titles Category
Staffordshire
Permanent IT job ads with a match in the
Job Titles category
699 639 510
As % of all permanent IT jobs located in Staffordshire 95.75% 96.82% 96.59%
Number of salaries quoted 570 551 429
Average salary £35,000 £36,000 £40,000
Average salary % change year-on-year
-2.77% -10.00%
90% offered a salary of more than £22,000 £23,000 £25,000
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
IT Support
West Midlands

IT Support
Jobs Demand Trend in Staffordshire

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Staffordshire region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Staffordshire

IT Support
Salary Trend in Staffordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Staffordshire region.

IT Support Salary Trend in Staffordshire

IT Support
Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Staffordshire region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stoke-on-Trent +5 6 £19,500 -22.00%
Lichfield -3 3 £18,000 +2.85%
Tamworth - 3 £24,000 -
Cannock +5 1 £25,000 -9.09%
Rugeley - 1 £22,000 -
IT Support
West Midlands

IT Support
Top 30 Related IT Skills in Staffordshire

For the 6 months to 25 July 2014, IT jobs across the Staffordshire region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 17 (73.91%) Windows
2 15 (65.22%) Active Directory
3 9 (39.13%) MS Office
4 8 (34.78%) MS Excel
5 7 (30.43%) MS Exchange
5 7 (30.43%) Microsoft
5 7 (30.43%) Citrix
6 6 (26.09%) Windows XP
6 6 (26.09%) Cisco
6 6 (26.09%) Blackberry
6 6 (26.09%) Windows 8
7 5 (21.74%) TCP/IP
7 5 (21.74%) LAN
7 5 (21.74%) SQL Server
8 4 (17.39%) WAN
8 4 (17.39%) VPN
8 4 (17.39%) Windows Server 2008
8 4 (17.39%) Apple iOS
9 3 (13.04%) Office 365
9 3 (13.04%) Manufacturing
9 3 (13.04%) Avaya
9 3 (13.04%) E-Commerce
10 2 (8.70%) ERP
10 2 (8.70%) SharePoint
10 2 (8.70%) Ethernet
10 2 (8.70%) ITIL
10 2 (8.70%) MCP
10 2 (8.70%) Cisco Certification
10 2 (8.70%) Apple
10 2 (8.70%) DNS

IT Support
Top Related IT Skills in Staffordshire by Category

For the 6 months to 25 July 2014, IT jobs across the Staffordshire region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (30.43%) MS Exchange
2 2 (8.70%) SharePoint
2 2 (8.70%) Blackberry Enterprise Server
2 2 (8.70%) Exchange Server 2003
2 2 (8.70%) Lync
3 1 (4.35%) IBM Notes
3 1 (4.35%) GroupWise
Applications
1 9 (39.13%) MS Office
2 8 (34.78%) MS Excel
Business Applications
1 1 (4.35%) Line 500
Cloud Services
1 3 (13.04%) Office 365
Communications & Networking
1 5 (21.74%) LAN
1 5 (21.74%) TCP/IP
2 4 (17.39%) VPN
2 4 (17.39%) WAN
3 2 (8.70%) Ethernet
3 2 (8.70%) DNS
3 2 (8.70%) PABX
4 1 (4.35%) SAN
4 1 (4.35%) Firewall
4 1 (4.35%) VoIP
Database & Business Intelligence
1 5 (21.74%) SQL Server
General
1 3 (13.04%) Manufacturing
2 1 (4.35%) Aerospace
Miscellaneous
1 6 (26.09%) Blackberry
Operating Systems
1 17 (73.91%) Windows
2 6 (26.09%) Windows XP
2 6 (26.09%) Windows 8
3 4 (17.39%) Apple iOS
3 4 (17.39%) Windows Server 2008
4 2 (8.70%) Windows 7
4 2 (8.70%) Windows Server 2003
5 1 (4.35%) Linux
Processes & Methodologies
1 3 (13.04%) E-Commerce
2 2 (8.70%) ERP
2 2 (8.70%) Service Management
2 2 (8.70%) ITIL
3 1 (4.35%) ITSM
3 1 (4.35%) Data Security
3 1 (4.35%) Email Management
Programming Languages
1 1 (4.35%) SQL
Qualifications
1 2 (8.70%) CCNA
1 2 (8.70%) Cisco Certification
1 2 (8.70%) MCP
2 1 (4.35%) HND
2 1 (4.35%) Degree
2 1 (4.35%) Security Cleared
Quality Assurance & Compliance
1 1 (4.35%) COBIT
System Software
1 15 (65.22%) Active Directory
2 2 (8.70%) XenApp
2 2 (8.70%) XenDesktop
3 1 (4.35%) VMware Infrastructure
3 1 (4.35%) Hyper-V
Vendors
1 7 (30.43%) Citrix
1 7 (30.43%) Microsoft
2 6 (26.09%) Cisco
3 3 (13.04%) Avaya
4 2 (8.70%) Apple
4 2 (8.70%) Mitel
4 2 (8.70%) MobileIron
5 1 (4.35%) Sage
5 1 (4.35%) VMware
5 1 (4.35%) HP
5 1 (4.35%) NetApp
5 1 (4.35%) Novell
5 1 (4.35%) Lotus