The table below looks at the statistics for the IT Support role in IT jobs advertised for the Staffordshire region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
IT Support
Rank 66 48 64
Rank change year-on-year
-18 +16
Permanent jobs requiring an IT Support 11 20 4
As % of all permanent IT jobs located in Staffordshire 1.52% 3.13% 0.79%
As % of the Job Titles category 1.56% 3.22% 0.81%
Number of salaries quoted 11 19 3
Average salary £25,000 £23,500 £19,000
Average salary % change year-on-year
+6.38% +23.68%
UK excluding London average salary £25,000 £23,000 £25,000
% change year-on-year
+8.69% -8.00%
IT Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Staffordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Staffordshire
Permanent IT job ads with a match in the
Job Titles category
707 622 494
As % of all permanent IT jobs located in Staffordshire 97.79% 97.19% 97.82%
Number of salaries quoted 561 516 414
Average salary £35,000 £32,500 £37,500
Average salary % change year-on-year
+7.69% -13.33%
90% offered a salary of more than £22,000 £20,500 £16,000
10% offered a salary of more than £55,000 £55,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in Staffordshire

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Staffordshire region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Staffordshire

IT Support
Salary Trend in Staffordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Staffordshire region.

IT Support Salary Trend in Staffordshire

IT Support
Salary Histogram in Staffordshire

This chart provides a salary histogram for IT jobs citing IT Support across the Staffordshire region over the 3 months to 24 October 2014.

IT Support Salary Histogram in Staffordshire

IT Support
Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Staffordshire region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stoke-on-Trent +12 7 £25,500 +8.51%
Tamworth -6 3 £25,000 +31.57%
IT Support
West Midlands

IT Support
Top 30 Related IT Skills in Staffordshire

For the 6 months to 24 October 2014, IT jobs across the Staffordshire region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 22 (84.62%) Windows
2 19 (73.08%) Active Directory
3 9 (34.62%) LAN
4 8 (30.77%) WAN
4 8 (30.77%) MS Excel
4 8 (30.77%) Citrix
4 8 (30.77%) TCP/IP
5 7 (26.92%) MS Exchange
5 7 (26.92%) MS Office
5 7 (26.92%) Manufacturing
6 6 (23.08%) Windows Server 2008
7 5 (19.23%) XenApp
7 5 (19.23%) XenDesktop
7 5 (19.23%) Windows 8
7 5 (19.23%) Apple iOS
7 5 (19.23%) Lync
7 5 (19.23%) ERP
7 5 (19.23%) Windows XP
7 5 (19.23%) Blackberry
7 5 (19.23%) Blackberry Enterprise Server
7 5 (19.23%) Apple
7 5 (19.23%) DNS
7 5 (19.23%) Cisco
7 5 (19.23%) Microsoft
8 4 (15.38%) VPN
8 4 (15.38%) SQL Server
9 3 (11.54%) IBM Notes
9 3 (11.54%) Lotus Domino
9 3 (11.54%) Ethernet
9 3 (11.54%) E-Commerce

IT Support
Top Related IT Skills in Staffordshire by Category

For the 6 months to 24 October 2014, IT jobs across the Staffordshire region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (26.92%) MS Exchange
2 5 (19.23%) Blackberry Enterprise Server
2 5 (19.23%) Lync
3 3 (11.54%) Exchange Server 2003
3 3 (11.54%) IBM Notes
3 3 (11.54%) Lotus Domino
4 1 (3.85%) SharePoint
Applications
1 8 (30.77%) MS Excel
2 7 (26.92%) MS Office
3 1 (3.85%) MS Project
Business Applications
1 1 (3.85%) Line 500
Cloud Services
1 3 (11.54%) Office 365
Communications & Networking
1 9 (34.62%) LAN
2 8 (30.77%) WAN
2 8 (30.77%) TCP/IP
3 5 (19.23%) DNS
4 4 (15.38%) VPN
5 3 (11.54%) Ethernet
6 1 (3.85%) Firewall
6 1 (3.85%) IP Telephony
6 1 (3.85%) Network Security
Database & Business Intelligence
1 4 (15.38%) SQL Server
General
1 7 (26.92%) Manufacturing
2 1 (3.85%) Aerospace
Miscellaneous
1 5 (19.23%) Blackberry
Operating Systems
1 22 (84.62%) Windows
2 6 (23.08%) Windows Server 2008
3 5 (19.23%) Windows XP
3 5 (19.23%) Apple iOS
3 5 (19.23%) Windows 8
4 3 (11.54%) Windows Server 2003
5 2 (7.69%) Windows 7
Processes & Methodologies
1 5 (19.23%) ERP
2 3 (11.54%) E-Commerce
3 2 (7.69%) ITIL
3 2 (7.69%) Service Management
4 1 (3.85%) Disaster Recovery
4 1 (3.85%) ITSM
4 1 (3.85%) Data Security
4 1 (3.85%) Business Continuity
4 1 (3.85%) Project Planning
4 1 (3.85%) PRINCE2
Programming Languages
1 1 (3.85%) SQL
Qualifications
1 1 (3.85%) HND
Quality Assurance & Compliance
1 1 (3.85%) COBIT
System Software
1 19 (73.08%) Active Directory
2 5 (19.23%) XenApp
2 5 (19.23%) XenDesktop
Vendors
1 8 (30.77%) Citrix
2 5 (19.23%) Cisco
2 5 (19.23%) Microsoft
2 5 (19.23%) Apple
3 3 (11.54%) Avaya
3 3 (11.54%) Lotus
4 2 (7.69%) VMware
5 1 (3.85%) Sage
Lichfield, Staffordshire
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Benefits, Car
Posted: 4 days ago