The table below looks at the statistics for ITSM skills in IT jobs advertised for the Staffordshire region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 20 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
20 Feb 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
West Midlands / Staffordshire
Rank 60 - -
Rank change year-on-year
- 0
Permanent jobs citing ITSM 4 0 0
As % of all permanent IT jobs located in Staffordshire 0.85% - -
As % of the Processes & Methodologies category 0.90% - -
Number of salaries quoted 4 0 0
Median salary £21,250 - -
UK excluding London median salary £45,000 £42,500 £40,500
% change year-on-year
+5.88% +4.93%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Staffordshire region.

Processes & Methodologies Category
Staffordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
442 541 445
As % of all permanent IT jobs located in Staffordshire 93.64% 87.40% 82.26%
Number of salaries quoted 358 493 389
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £31,000 £28,550 £29,500
10% offered a salary of more than £57,500 £55,000 £52,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Staffordshire

The demand trend of job ads across the Staffordshire region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Staffordshire

ITSM
Salary Trend in Staffordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Staffordshire region.

ITSM Salary Trend in Staffordshire

ITSM
Salary Histogram in Staffordshire

This chart provides a salary histogram for IT jobs citing ITSM across the Staffordshire region over the 3 months to 20 February 2017.

ITSM Salary Histogram in Staffordshire

ITSM
Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Staffordshire region over the 3 months to 20 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tamworth - 2 £21,250 -
ITSM
West Midlands

ITSM
Top 28 Related IT Skills in Staffordshire

For the 6 months to 20 February 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Staffordshire region with a requirement for ITSM.

1 11 (100.00%) Service Management
2 10 (90.91%) ITIL
3 7 (63.64%) Service Delivery
4 6 (54.55%) ServiceNow
4 6 (54.55%) ITIL Foundation Certificate
5 5 (45.45%) Release Management
6 3 (27.27%) VPN
6 3 (27.27%) Blackberry
6 3 (27.27%) Windows
6 3 (27.27%) MCSE
6 3 (27.27%) Cisco
6 3 (27.27%) Active Directory
6 3 (27.27%) Citrix
6 3 (27.27%) Microsoft Certification
6 3 (27.27%) Windows 7
7 2 (18.18%) Security Cleared
7 2 (18.18%) ITIL Certification
7 2 (18.18%) SLA
8 1 (9.09%) Configuration Management
8 1 (9.09%) Sarbanes-Oxley
8 1 (9.09%) MCSA
8 1 (9.09%) MCP
8 1 (9.09%) Analytical Skills
8 1 (9.09%) Data Cleansing
8 1 (9.09%) Data Management
8 1 (9.09%) IT Governance
8 1 (9.09%) Degree
8 1 (9.09%) Management Information System

ITSM
Top Related IT Skills in Staffordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 3 (27.27%) VPN
Job Titles
1 5 (45.45%) Analyst
1 5 (45.45%) Applications Support
1 5 (45.45%) Applications Support Analyst
1 5 (45.45%) Support Analyst
2 4 (36.36%) ITSM Analyst
3 3 (27.27%) Service Desk Technician
4 2 (18.18%) ITSM Specialist
5 1 (9.09%) IT Manager
5 1 (9.09%) Senior IT Manager
5 1 (9.09%) Senior Manager
5 1 (9.09%) Systems Manager
Miscellaneous
1 3 (27.27%) Blackberry
2 1 (9.09%) Analytical Skills
2 1 (9.09%) Management Information System
Operating Systems
1 3 (27.27%) Windows
1 3 (27.27%) Windows 7
Processes & Methodologies
1 11 (100.00%) Service Management
2 10 (90.91%) ITIL
3 7 (63.64%) Service Delivery
4 5 (45.45%) Release Management
5 1 (9.09%) Configuration Management
5 1 (9.09%) Data Cleansing
5 1 (9.09%) Data Management
5 1 (9.09%) IT Governance
Qualifications
1 6 (54.55%) ITIL Foundation Certificate
2 3 (27.27%) MCSE
2 3 (27.27%) Microsoft Certification
3 2 (18.18%) ITIL Certification
3 2 (18.18%) Security Cleared
4 1 (9.09%) Degree
4 1 (9.09%) MCP
4 1 (9.09%) MCSA
Quality Assurance & Compliance
1 2 (18.18%) SLA
2 1 (9.09%) Sarbanes-Oxley
System Software
1 3 (27.27%) Active Directory
Vendors
1 6 (54.55%) ServiceNow
2 3 (27.27%) Cisco
2 3 (27.27%) Citrix