ITSM Jobs in Staffordshire

IT Service Management (ITSM)
West Midlands > Staffordshire

The following table provides summary statistics for permanent job vacancies advertised in Staffordshire with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 25 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 72 36 65
Rank change year-on-year -36 +29 -8
Permanent jobs citing ITSM 13 33 6
As % of all permanent jobs advertised in Staffordshire 1.33% 6.01% 1.03%
As % of the Processes & Methodologies category 1.62% 6.27% 1.15%
Number of salaries quoted 8 13 3
10th Percentile £27,150 £28,000 £45,250
25th Percentile £30,460 £32,500 £45,625
Median annual salary (50th Percentile) £32,882 £35,000 £47,500
Median % change year-on-year -6.05% -26.32% +46.15%
75th Percentile £34,649 £40,000 £49,375
90th Percentile £42,629 £47,500 £49,750
West Midlands median annual salary £58,925 £51,700 £45,000
% change year-on-year +13.97% +14.89% +11.81%

All Process and Methodology Skills
Staffordshire

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Staffordshire with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 802 526 520
As % of all permanent jobs advertised in Staffordshire 82.34% 95.81% 89.04%
Number of salaries quoted 564 380 370
10th Percentile £23,500 £23,000 £24,750
25th Percentile £28,119 £32,000 £32,844
Median annual salary (50th Percentile) £40,000 £45,000 £45,000
Median % change year-on-year -11.11% - +20.00%
75th Percentile £55,000 £57,313 £54,043
90th Percentile £62,500 £67,500 £65,000
West Midlands median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.26%

ITSM
Job Vacancy Trend in Staffordshire

Job postings citing ITSM as a proportion of all IT jobs advertised in Staffordshire.

Job vacancy trend for ITSM in Staffordshire

ITSM
Salary Trend in Staffordshire

3-month moving average salary quoted in jobs citing ITSM in Staffordshire.

Salary trend for ITSM in Staffordshire

ITSM
Salary Histogram in Staffordshire

Salary distribution for jobs citing ITSM in Staffordshire over the 6 months to 25 April 2024.

Salary histogram for ITSM in Staffordshire

ITSM
Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Staffordshire region over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Stoke-on-Trent -5 7 £32,882 -6.05% 5
Leek +3 3 - -
Cannock -19 2 - -
Burton-upon-Trent -3 1 £24,000 -
ITSM
West Midlands

ITSM
Co-occurring Skills and Capabilities in Staffordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (15.38%) SharePoint
2 1 (7.69%) Microsoft Exchange
Applications
1 2 (15.38%) Microsoft Excel
1 2 (15.38%) Microsoft Office
1 2 (15.38%) Microsoft PowerPoint
Business Applications
1 2 (15.38%) Remedy ITSM
Cloud Services
1 6 (46.15%) Microsoft 365
2 5 (38.46%) Azure
3 3 (23.08%) AWS
3 3 (23.08%) Azure Sentinel
4 2 (15.38%) Azure Cosmos DB
4 2 (15.38%) Azure Monitor
4 2 (15.38%) Power Platform
5 1 (7.69%) Dynamics 365
Communications & Networking
1 3 (23.08%) SD-WAN
1 3 (23.08%) VLAN
1 3 (23.08%) WAN
Database & Business Intelligence
1 2 (15.38%) NoSQL
1 2 (15.38%) Power BI
1 2 (15.38%) SQL Server
General
1 4 (30.77%) Social Skills
2 3 (23.08%) Police
3 2 (15.38%) Analytical Skills
4 1 (7.69%) Law
Job Titles
1 5 (38.46%) Support Officer
2 3 (23.08%) Analyst
2 3 (23.08%) Network Engineer
3 2 (15.38%) Support Analyst
4 1 (7.69%) 1st Line Service Desk Analyst
4 1 (7.69%) Configuration Engineer
4 1 (7.69%) IT Analyst
4 1 (7.69%) Service Analyst
4 1 (7.69%) Service Desk Analyst
4 1 (7.69%) Service Manager
4 1 (7.69%) Service Support Manager
4 1 (7.69%) Support Manager
Miscellaneous
1 5 (38.46%) Management Information System
2 1 (7.69%) CMDB
Operating Systems
1 1 (7.69%) Windows
Processes & Methodologies
1 8 (61.54%) Digital Strategy
2 6 (46.15%) Service Management
3 5 (38.46%) Data Protection
3 5 (38.46%) Due Diligence
3 5 (38.46%) Performance Management
3 5 (38.46%) Service Delivery
4 3 (23.08%) Change Management
4 3 (23.08%) Continuous Improvement
4 3 (23.08%) Data Analysis
4 3 (23.08%) Impact Analysis
4 3 (23.08%) Virtual Infrastructure
5 2 (15.38%) Analytics
5 2 (15.38%) Asset Management
5 2 (15.38%) Change Control
5 2 (15.38%) Computer Science
5 2 (15.38%) Configuration Management
5 2 (15.38%) Data Modelling
5 2 (15.38%) ITIL
5 2 (15.38%) OO
5 2 (15.38%) OOD
Programming Languages
1 3 (23.08%) SQL
2 2 (15.38%) PowerShell
2 2 (15.38%) Python
Qualifications
1 5 (38.46%) DBS Check
2 2 (15.38%) Degree
3 1 (7.69%) DV Cleared
3 1 (7.69%) Security Cleared
Quality Assurance & Compliance
1 10 (76.92%) QA
2 5 (38.46%) Cyber Essentials
2 5 (38.46%) GDPR
3 3 (23.08%) ISO/IEC 20000
4 2 (15.38%) SLA
5 1 (7.69%) Data Quality
System Software
1 1 (7.69%) Active Directory
Systems Management
1 1 (7.69%) Microsoft Intune
1 1 (7.69%) SCCM
Vendors
1 5 (38.46%) Microsoft
2 3 (23.08%) Avaya
2 3 (23.08%) Cisco
2 3 (23.08%) ServiceNow
2 3 (23.08%) SolarWinds
2 3 (23.08%) Zscaler
3 2 (15.38%) Remedy
4 1 (7.69%) BMC