The table below looks at the statistics for ITSM skills in IT jobs advertised for the Staffordshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank - - 63
Permanent jobs citing ITSM 0 0 5
As % of all permanent IT jobs located in Staffordshire - - 0.92%
As % of the Processes & Methodologies category - - 1.14%
Number of salaries quoted 0 0 5
Average salary - - £42,500
UK excluding London average salary £42,500 £40,150 £39,000
% change year-on-year
+5.85% +2.94%
ITSM
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Staffordshire region.

Processes & Methodologies Category
Staffordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
527 441 438
As % of all permanent IT jobs located in Staffordshire 85.55% 80.62% 80.51%
Number of salaries quoted 480 385 382
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £28,550 £27,500 £24,000
10% offered a salary of more than £52,500 £60,000 £50,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

ITSM
Jobs Demand Trend in Staffordshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Staffordshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Staffordshire

ITSM
Salary Trend in Staffordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Staffordshire region.

ITSM Salary Trend in Staffordshire

ITSM
Top 13 Related IT Skills in Staffordshire

For the 6 months to 11 February 2016, IT jobs across the Staffordshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 5 (100.00%) ITIL
1 5 (100.00%) Service Management
2 3 (60.00%) Lingo
2 3 (60.00%) Problem Management
3 2 (40.00%) CMDB
3 2 (40.00%) SQL
3 2 (40.00%) MS Office
3 2 (40.00%) Windows
3 2 (40.00%) Linux
3 2 (40.00%) MS Excel
3 2 (40.00%) Microsoft
3 2 (40.00%) ITIL Certification
3 2 (40.00%) Configuration Management

ITSM
Top Related IT Skills in Staffordshire by Category

For the 6 months to 11 February 2016, IT jobs across the Staffordshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 2 (40.00%) MS Excel
1 2 (40.00%) MS Office
Job Titles
1 2 (40.00%) Applications Support
2 1 (20.00%) IT Support
Miscellaneous
1 2 (40.00%) CMDB
Operating Systems
1 2 (40.00%) Linux
1 2 (40.00%) Windows
Processes & Methodologies
1 5 (100.00%) ITIL
1 5 (100.00%) Service Management
2 3 (60.00%) Problem Management
3 2 (40.00%) Configuration Management
Programming Languages
1 3 (60.00%) Lingo
2 2 (40.00%) SQL
Qualifications
1 2 (40.00%) ITIL Certification
Vendors
1 2 (40.00%) Microsoft