The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the Staffordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Service Analyst
Rank 57 65 63
Rank change year-on-year
+8 -2
Permanent jobs requiring a Service Analyst 7 3 4
As % of all permanent IT jobs located in Staffordshire 1.12% 0.48% 0.77%
As % of the Job Titles category 1.18% 0.49% 0.79%
Number of salaries quoted 3 2 3
Average salary £22,500 £45,000 £19,200
Average salary % change year-on-year
-50.00% +134.38%
UK excluding London average salary £22,000 £22,000 £22,000
Service Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Staffordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Staffordshire
Permanent IT job ads with a match in the
Job Titles category
593 611 504
As % of all permanent IT jobs located in Staffordshire 94.73% 97.14% 97.30%
Number of salaries quoted 506 520 420
Average salary £37,500 £34,000 £32,500
Average salary % change year-on-year
+10.29% +4.61%
90% offered a salary of more than £22,000 £20,500 £16,000
10% offered a salary of more than £53,000 £50,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in Staffordshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Staffordshire region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Staffordshire

Service Analyst
Salary Trend in Staffordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Staffordshire region.

Service Analyst Salary Trend in Staffordshire

Service Analyst
Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the Staffordshire region over the 3 months to 18 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stoke-on-Trent +9 2 £22,500 -50.00%
Service Analyst
West Midlands

Service Analyst
Top 30 Related IT Skills in Staffordshire

For the 6 months to 18 December 2014, IT jobs across the Staffordshire region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 14 (82.35%) ITIL
2 13 (76.47%) Active Directory
3 10 (58.82%) Windows
4 8 (47.06%) ITIL Certification
5 7 (41.18%) MS Excel
5 7 (41.18%) MS Office
6 6 (35.29%) SQL
6 6 (35.29%) SLA
7 5 (29.41%) Microsoft
8 4 (23.53%) LAN
8 4 (23.53%) MCP
8 4 (23.53%) MS PowerPoint
8 4 (23.53%) PDA
9 2 (11.76%) Blackberry
9 2 (11.76%) Blackberry Enterprise Server
9 2 (11.76%) Change Management
9 2 (11.76%) E-Commerce
9 2 (11.76%) Citrix
9 2 (11.76%) Continuous Improvement
9 2 (11.76%) Service Desk Management
10 1 (5.88%) Structured Cabling
10 1 (5.88%) Analytical Skills
10 1 (5.88%) Windows 8
10 1 (5.88%) Avaya
10 1 (5.88%) ISO 9001
10 1 (5.88%) Sun
10 1 (5.88%) ERP
10 1 (5.88%) Windows XP
10 1 (5.88%) CRM
10 1 (5.88%) Service Delivery

Service Analyst
Top Related IT Skills in Staffordshire by Category

For the 6 months to 18 December 2014, IT jobs across the Staffordshire region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (11.76%) Blackberry Enterprise Server
2 1 (5.88%) Confluence
Applications
1 7 (41.18%) MS Office
1 7 (41.18%) MS Excel
2 4 (23.53%) MS PowerPoint
Communications & Networking
1 4 (23.53%) LAN
2 1 (5.88%) IP Telephony
2 1 (5.88%) Structured Cabling
Miscellaneous
1 4 (23.53%) PDA
2 2 (11.76%) Blackberry
3 1 (5.88%) Analytical Skills
Operating Systems
1 10 (58.82%) Windows
2 1 (5.88%) Windows XP
2 1 (5.88%) Windows 7
2 1 (5.88%) Windows 8
Processes & Methodologies
1 14 (82.35%) ITIL
2 2 (11.76%) E-Commerce
2 2 (11.76%) Change Management
2 2 (11.76%) Continuous Improvement
2 2 (11.76%) Service Desk Management
3 1 (5.88%) ERP
3 1 (5.88%) Service Delivery
3 1 (5.88%) CRM
Programming Languages
1 6 (35.29%) SQL
Qualifications
1 8 (47.06%) ITIL Certification
2 4 (23.53%) MCP
Quality Assurance & Compliance
1 6 (35.29%) SLA
2 1 (5.88%) ISO/IEC 27001
2 1 (5.88%) PCI DSS
2 1 (5.88%) ISO 9001
System Software
1 13 (76.47%) Active Directory
Vendors
1 5 (29.41%) Microsoft
2 2 (11.76%) Citrix
3 1 (5.88%) Avaya
3 1 (5.88%) Sun