The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Staffordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 22 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Oct 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 69 66 59
Rank change year-on-year
-3 -7
Permanent jobs requiring a Service Desk Analyst 5 2 7
As % of all permanent IT jobs located in Staffordshire 0.69% 0.32% 1.37%
As % of the Job Titles category 0.71% 0.33% 1.41%
Number of salaries quoted 5 1 5
Average salary £22,500 £22,000 £19,200
Average salary % change year-on-year
+2.27% +14.58%
UK excluding London average salary £21,250 £21,000 £21,000
% change year-on-year
+1.19% -
Service Desk Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Staffordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Staffordshire
Permanent IT job ads with a match in the
Job Titles category
704 605 498
As % of all permanent IT jobs located in Staffordshire 97.78% 97.11% 97.65%
Number of salaries quoted 560 501 416
Average salary £35,000 £32,500 £37,500
Average salary % change year-on-year
+7.69% -13.33%
90% offered a salary of more than £22,000 £20,500 £16,000
10% offered a salary of more than £55,000 £55,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Staffordshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Staffordshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Staffordshire

Service Desk Analyst
Salary Trend in Staffordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Staffordshire region.

Service Desk Analyst Salary Trend in Staffordshire

Service Desk Analyst
Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Staffordshire region over the 3 months to 22 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stoke-on-Trent - 4 £22,500 - 2
Tamworth - 1 £25,000 -
Service Desk Analyst
West Midlands

Service Desk Analyst
Top 16 Related IT Skills in Staffordshire

For the 6 months to 22 October 2014, IT jobs across the Staffordshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 12 (100.00%) Windows
2 11 (91.67%) Active Directory
3 6 (50.00%) Citrix
3 6 (50.00%) MS Excel
3 6 (50.00%) E-Commerce
3 6 (50.00%) MS Office
4 5 (41.67%) ITIL
4 5 (41.67%) SQL
4 5 (41.67%) SLA
4 5 (41.67%) ITIL Certification
4 5 (41.67%) Blackberry
4 5 (41.67%) Blackberry Enterprise Server
5 1 (8.33%) Windows 7
5 1 (8.33%) Windows 8
5 1 (8.33%) ERP
5 1 (8.33%) Windows XP

Service Desk Analyst
Top Related IT Skills in Staffordshire by Category

For the 6 months to 22 October 2014, IT jobs across the Staffordshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (41.67%) Blackberry Enterprise Server
Applications
1 6 (50.00%) MS Excel
1 6 (50.00%) MS Office
Miscellaneous
1 5 (41.67%) Blackberry
Operating Systems
1 12 (100.00%) Windows
2 1 (8.33%) Windows 7
2 1 (8.33%) Windows 8
2 1 (8.33%) Windows XP
Processes & Methodologies
1 6 (50.00%) E-Commerce
2 5 (41.67%) ITIL
3 1 (8.33%) ERP
Programming Languages
1 5 (41.67%) SQL
Qualifications
1 5 (41.67%) ITIL Certification
Quality Assurance & Compliance
1 5 (41.67%) SLA
System Software
1 11 (91.67%) Active Directory
Vendors
1 6 (50.00%) Citrix
Stoke-On-Trent, Staffordshire
Uniting Ambition
Salary: £19.5k - 25k per year + Bonus
Posted: 5 days ago
Stoke-On-Trent, Staffordshire
Uniting Ambition
Salary: £22k - 24k per year + Bonus & Shift Allowance
Posted: 5 days ago