The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Staffordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 74 75 69
Rank change year-on-year
+1 -6
Permanent jobs requiring a Service Desk Analyst 1 7 3
As % of all permanent IT jobs located in Staffordshire 0.16% 0.92% 0.46%
As % of the Job Titles category 0.17% 0.96% 0.47%
Number of salaries quoted 1 7 3
Average salary £24,000 £22,000 £25,000
Average salary % change year-on-year
+9.09% -12.00%
UK excluding London average salary £22,000 £21,750 £21,000
% change year-on-year
+1.14% +3.57%
Service Desk Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Staffordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Staffordshire
Permanent IT job ads with a match in the
Job Titles category
583 730 638
As % of all permanent IT jobs located in Staffordshire 94.64% 95.93% 97.40%
Number of salaries quoted 509 592 548
Average salary £36,000 £35,000 £37,500
Average salary % change year-on-year
+2.85% -6.66%
90% offered a salary of more than £24,000 £21,500 £25,000
10% offered a salary of more than £55,000 £55,000 £54,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Staffordshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Staffordshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Staffordshire

Service Desk Analyst
Salary Trend in Staffordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Staffordshire region.

Service Desk Analyst Salary Trend in Staffordshire

Service Desk Analyst
Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Staffordshire region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Burton-upon-Trent - 1 £24,000 -
Service Desk Analyst
West Midlands

Service Desk Analyst
Top 29 Related IT Skills in Staffordshire

For the 6 months to 3 July 2015, IT jobs across the Staffordshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 7 (100.00%) Windows
2 5 (71.43%) SQL
2 5 (71.43%) ITIL
3 4 (57.14%) MS Office
3 4 (57.14%) MS Excel
3 4 (57.14%) Active Directory
4 3 (42.86%) ITIL Certification
4 3 (42.86%) SLA
4 3 (42.86%) Sun
4 3 (42.86%) SQL Server
5 2 (28.57%) SharePoint
5 2 (28.57%) Microsoft
5 2 (28.57%) Windows Server 2003
5 2 (28.57%) Finance
5 2 (28.57%) MS PowerPoint
5 2 (28.57%) Statistics
5 2 (28.57%) Problem Management
5 2 (28.57%) Windows Server 2008
5 2 (28.57%) SQL Server 2008
5 2 (28.57%) Hyper-V
6 1 (14.29%) Windows 7
6 1 (14.29%) VMware Infrastructure
6 1 (14.29%) VMware
6 1 (14.29%) Firewall
6 1 (14.29%) Cisco
6 1 (14.29%) ERP
6 1 (14.29%) Windows XP
6 1 (14.29%) MS Exchange
6 1 (14.29%) VPN

Service Desk Analyst
Top Related IT Skills in Staffordshire by Category

For the 6 months to 3 July 2015, IT jobs across the Staffordshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (28.57%) SharePoint
2 1 (14.29%) MS Exchange
Applications
1 4 (57.14%) MS Office
1 4 (57.14%) MS Excel
2 2 (28.57%) MS PowerPoint
Communications & Networking
1 1 (14.29%) VPN
1 1 (14.29%) Firewall
Database & Business Intelligence
1 3 (42.86%) SQL Server
2 2 (28.57%) SQL Server 2008
General
1 2 (28.57%) Finance
Miscellaneous
1 2 (28.57%) Statistics
Operating Systems
1 7 (100.00%) Windows
2 2 (28.57%) Windows Server 2003
2 2 (28.57%) Windows Server 2008
3 1 (14.29%) Windows 7
3 1 (14.29%) Windows XP
Processes & Methodologies
1 5 (71.43%) ITIL
2 2 (28.57%) Problem Management
3 1 (14.29%) ERP
Programming Languages
1 5 (71.43%) SQL
Qualifications
1 3 (42.86%) ITIL Certification
Quality Assurance & Compliance
1 3 (42.86%) SLA
System Software
1 4 (57.14%) Active Directory
2 2 (28.57%) Hyper-V
3 1 (14.29%) VMware Infrastructure
Vendors
1 3 (42.86%) Sun
2 2 (28.57%) Microsoft
3 1 (14.29%) Cisco
3 1 (14.29%) VMware