The table below looks at the statistics for the Service Desk Technician role in IT jobs advertised for the Staffordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Technician in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Service Desk Technician
Rank - - 70
Permanent jobs requiring a Service Desk Technician 0 0 1
As % of all permanent IT jobs located in Staffordshire - - 0.17%
As % of the Job Titles category - - 0.17%
Number of salaries quoted 0 0 0
Average salary - - -
UK excluding London average salary £19,500 £22,000 £22,500
% change year-on-year
-11.36% -2.22%
Service Desk Technician
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Staffordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Staffordshire
Permanent IT job ads with a match in the
Job Titles category
597 680 586
As % of all permanent IT jobs located in Staffordshire 95.98% 98.12% 98.32%
Number of salaries quoted 528 547 498
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £24,000 £21,500 £18,500
10% offered a salary of more than £55,000 £51,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Technician
Jobs Demand Trend in Staffordshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Technician in the job title across the Staffordshire region as a proportion of the total demand within the Job Titles category.

Service Desk Technician Jobs Demand Trend in Staffordshire

Service Desk Technician
Salary Trend in Staffordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Technician across the Staffordshire region.

Service Desk Technician Salary Trend in Staffordshire

Service Desk Technician
Top 24 Related IT Skills in Staffordshire

For the 6 months to 22 May 2015, IT jobs across the Staffordshire region that cited Service Desk Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Technician in their job title.

1 6 (100.00%) Active Directory
2 5 (83.33%) Citrix
3 4 (66.67%) Avaya
3 4 (66.67%) Windows
4 3 (50.00%) MS Excel
4 3 (50.00%) MS Office
4 3 (50.00%) ITIL
4 3 (50.00%) Windows XP
4 3 (50.00%) LAN
4 3 (50.00%) WAN
4 3 (50.00%) TCP/IP
4 3 (50.00%) DNS
4 3 (50.00%) Apple
4 3 (50.00%) Blackberry
4 3 (50.00%) Blackberry Enterprise Server
4 3 (50.00%) Apple iOS
4 3 (50.00%) Windows 8
5 2 (33.33%) ITIL Certification
5 2 (33.33%) Finance
6 1 (16.67%) Games
6 1 (16.67%) IP Telephony
6 1 (16.67%) Structured Cabling
6 1 (16.67%) Microsoft
6 1 (16.67%) E-Commerce

Service Desk Technician
Top Related IT Skills in Staffordshire by Category

For the 6 months to 22 May 2015, IT jobs across the Staffordshire region that cited Service Desk Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (50.00%) Blackberry Enterprise Server
Applications
1 3 (50.00%) MS Excel
1 3 (50.00%) MS Office
Communications & Networking
1 3 (50.00%) LAN
1 3 (50.00%) WAN
1 3 (50.00%) TCP/IP
1 3 (50.00%) DNS
2 1 (16.67%) IP Telephony
2 1 (16.67%) Structured Cabling
General
1 2 (33.33%) Finance
2 1 (16.67%) Games
Miscellaneous
1 3 (50.00%) Blackberry
Operating Systems
1 4 (66.67%) Windows
2 3 (50.00%) Windows XP
2 3 (50.00%) Apple iOS
2 3 (50.00%) Windows 8
Processes & Methodologies
1 3 (50.00%) ITIL
2 1 (16.67%) E-Commerce
Qualifications
1 2 (33.33%) ITIL Certification
System Software
1 6 (100.00%) Active Directory
Vendors
1 5 (83.33%) Citrix
2 4 (66.67%) Avaya
3 3 (50.00%) Apple
4 1 (16.67%) Microsoft