The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Staffordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Technical Support
Rank 58 71 66
Rank change year-on-year
+13 -5
Permanent jobs requiring a Technical Support 12 6 1
As % of all permanent IT jobs located in Staffordshire 1.86% 0.85% 0.15%
As % of the Job Titles category 1.91% 0.88% 0.16%
Number of salaries quoted 7 5 1
Average salary £24,000 £25,000 £25,000
Average salary % change year-on-year
-4.00% -
UK excluding London average salary £28,000 £30,000 £31,000
% change year-on-year
-6.66% -3.22%
Technical Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Staffordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Staffordshire
Permanent IT job ads with a match in the
Job Titles category
628 685 639
As % of all permanent IT jobs located in Staffordshire 97.52% 96.89% 96.67%
Number of salaries quoted 537 544 547
Average salary £35,000 £35,500 £35,000
Average salary % change year-on-year
-1.40% +1.42%
90% offered a salary of more than £24,000 £23,500 £21,500
10% offered a salary of more than £52,500 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Technical Support
Jobs Demand Trend in Staffordshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Staffordshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Staffordshire

Technical Support
Salary Trend in Staffordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Staffordshire region.

Technical Support Salary Trend in Staffordshire

Technical Support
Salary Histogram in Staffordshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Staffordshire region over the 3 months to 31 August 2015.

Technical Support Salary Histogram in Staffordshire

Technical Support
Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Staffordshire region over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Burton-upon-Trent - 5 £24,000 -
Lichfield - 5 £35,000 -
Stafford -8 1 £25,000 -2.91%
Tamworth - 1 - -
Technical Support
West Midlands

Technical Support
Top 30 Related IT Skills in Staffordshire

For the 6 months to 31 August 2015, IT jobs across the Staffordshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 12 (60.00%) Windows
1 12 (60.00%) VMware
2 10 (50.00%) VMware Infrastructure
3 6 (30.00%) SQL Server
3 6 (30.00%) Active Directory
3 6 (30.00%) Hyper-V
4 5 (25.00%) MS Excel
4 5 (25.00%) Service Delivery
5 4 (20.00%) ITSM
5 4 (20.00%) Cisco
5 4 (20.00%) Microsoft
5 4 (20.00%) Windows XP
5 4 (20.00%) MS Office
5 4 (20.00%) SMTP
5 4 (20.00%) DNS
5 4 (20.00%) Site Server
5 4 (20.00%) Windows Server 2003
5 4 (20.00%) McAfee
5 4 (20.00%) Windows 7
5 4 (20.00%) McAfee ePO
5 4 (20.00%) Windows Server 2012
5 4 (20.00%) VLAN
5 4 (20.00%) Server Building
6 3 (15.00%) Degree
6 3 (15.00%) ITIL
6 3 (15.00%) Service Management
7 2 (10.00%) Frame Relay
7 2 (10.00%) Telecoms
7 2 (10.00%) CCNP
7 2 (10.00%) UNIX

Technical Support
Top Related IT Skills in Staffordshire by Category

For the 6 months to 31 August 2015, IT jobs across the Staffordshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (20.00%) Site Server
2 1 (5.00%) MS Exchange
Applications
1 5 (25.00%) MS Excel
2 4 (20.00%) MS Office
Cloud Services
1 2 (10.00%) SaaS
Communications & Networking
1 4 (20.00%) SMTP
1 4 (20.00%) DNS
1 4 (20.00%) VLAN
2 2 (10.00%) Cisco IOS
2 2 (10.00%) Internet
2 2 (10.00%) OSPF
2 2 (10.00%) BGP
2 2 (10.00%) EIGRP
2 2 (10.00%) Frame Relay
2 2 (10.00%) DHCP
2 2 (10.00%) Ethernet
2 2 (10.00%) FTP
2 2 (10.00%) SNMP
2 2 (10.00%) TCP/IP
2 2 (10.00%) ADSL
2 2 (10.00%) ATM
2 2 (10.00%) LAN
2 2 (10.00%) PSTN
2 2 (10.00%) VoIP
2 2 (10.00%) WAN
Database & Business Intelligence
1 6 (30.00%) SQL Server
General
1 2 (10.00%) Telecoms
2 1 (5.00%) French Language
2 1 (5.00%) German Language
Miscellaneous
1 2 (10.00%) Mathematics
1 2 (10.00%) Enterprise Software
Operating Systems
1 12 (60.00%) Windows
2 4 (20.00%) Windows XP
2 4 (20.00%) Windows Server 2003
2 4 (20.00%) Windows 7
2 4 (20.00%) Windows Server 2012
3 2 (10.00%) UNIX
Processes & Methodologies
1 5 (25.00%) Service Delivery
2 4 (20.00%) ITSM
2 4 (20.00%) Server Building
3 3 (15.00%) Service Management
3 3 (15.00%) ITIL
4 2 (10.00%) Project Management
4 2 (10.00%) Infrastructure Management
5 1 (5.00%) Time Management
Programming Languages
1 2 (10.00%) C
2 1 (5.00%) SQL
Qualifications
1 3 (15.00%) Degree
2 2 (10.00%) CCNP
2 2 (10.00%) Cisco Certification
Quality Assurance & Compliance
1 2 (10.00%) SLA
System Software
1 10 (50.00%) VMware Infrastructure
2 6 (30.00%) Hyper-V
2 6 (30.00%) Active Directory
3 2 (10.00%) XenApp
Systems Management
1 4 (20.00%) McAfee ePO
2 2 (10.00%) CiscoWorks
Vendors
1 12 (60.00%) VMware
2 4 (20.00%) Cisco
2 4 (20.00%) Microsoft
2 4 (20.00%) McAfee
3 2 (10.00%) Citrix
3 2 (10.00%) Juniper
3 2 (10.00%) Apple
3 2 (10.00%) CheckPoint
3 2 (10.00%) Blue Coat
3 2 (10.00%) Riverbed
3 2 (10.00%) F5
Staffordshire
Uniting Ambition
Salary: £24k per year
Posted: 6 days ago