The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Staffordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 21 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Aug 2014
Same period 2013 Same period 2012
Technical Support
Rank 72 70 59
Rank change year-on-year
-2 -11
Permanent jobs requiring a Technical Support 4 1 3
As % of all permanent IT jobs located in Staffordshire 0.55% 0.15% 0.59%
As % of the Job Titles category 0.57% 0.16% 0.62%
Number of salaries quoted 3 1 3
Average salary £25,000 £25,000 £21,500
Average salary % change year-on-year
- +16.27%
90% offered a salary of more than £23,000 £25,000 £20,300
10% offered a salary of more than £28,200 £25,000 £29,100
UK excluding London average salary £30,000 £31,000 £30,000
% change year-on-year
-3.22% +3.33%
Technical Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Staffordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Staffordshire
Permanent IT job ads with a match in the
Job Titles category
699 636 486
As % of all permanent IT jobs located in Staffordshire 96.55% 95.93% 95.86%
Number of salaries quoted 556 546 407
Average salary £35,000 £35,000 £40,000
Average salary % change year-on-year
- -12.50%
90% offered a salary of more than £23,000 £21,500 £22,500
10% offered a salary of more than £55,000 £55,500 £55,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Technical Support
Jobs Demand Trend in Staffordshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Staffordshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Staffordshire

Technical Support
Salary Trend in Staffordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Staffordshire region.

Technical Support Salary Trend in Staffordshire

Technical Support
Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Staffordshire region over the 3 months to 21 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stafford - 2 £25,750 -
Stoke-on-Trent - 2 £25,000 -
Technical Support
West Midlands

Technical Support
Top 30 Related IT Skills in Staffordshire

For the 6 months to 21 August 2014, IT jobs across the Staffordshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 6 (66.67%) SQL Server
1 6 (66.67%) IIS
1 6 (66.67%) Windows
1 6 (66.67%) Linux
1 6 (66.67%) LDAP
1 6 (66.67%) DHCP
1 6 (66.67%) DNS
1 6 (66.67%) Active Directory
1 6 (66.67%) Debian
1 6 (66.67%) PostgreSQL
1 6 (66.67%) Replication
1 6 (66.67%) SQL Server Reporting Services
1 6 (66.67%) Ubuntu
1 6 (66.67%) SQL Server 2005
1 6 (66.67%) Degree
1 6 (66.67%) WSUS
1 6 (66.67%) PowerShell
1 6 (66.67%) Talend Open Studio
1 6 (66.67%) Apache Cassandra
1 6 (66.67%) NoSQL
1 6 (66.67%) Talend
1 6 (66.67%) Software Deployment
2 1 (11.11%) SQL
2 1 (11.11%) Web Services
2 1 (11.11%) MS Excel
2 1 (11.11%) SharePoint
2 1 (11.11%) LAN
2 1 (11.11%) WAN
2 1 (11.11%) TCP/IP
2 1 (11.11%) SLA

Technical Support
Top Related IT Skills in Staffordshire by Category

For the 6 months to 21 August 2014, IT jobs across the Staffordshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (66.67%) IIS
2 1 (11.11%) SharePoint
Applications
1 1 (11.11%) MS Excel
Business Applications
1 1 (11.11%) Remedy ITSM
Communications & Networking
1 6 (66.67%) LDAP
1 6 (66.67%) DHCP
1 6 (66.67%) DNS
2 1 (11.11%) Internet
2 1 (11.11%) TCP/IP
2 1 (11.11%) LAN
2 1 (11.11%) WAN
Database & Business Intelligence
1 6 (66.67%) SQL Server
1 6 (66.67%) PostgreSQL
1 6 (66.67%) SQL Server Reporting Services
1 6 (66.67%) SQL Server 2005
1 6 (66.67%) Apache Cassandra
1 6 (66.67%) NoSQL
Development Applications
1 6 (66.67%) Talend Open Studio
Libraries, Frameworks & Software Standards
1 1 (11.11%) Web Services
Miscellaneous
1 6 (66.67%) Replication
2 1 (11.11%) CMDB
2 1 (11.11%) Data Integration
Operating Systems
1 6 (66.67%) Windows
1 6 (66.67%) Linux
1 6 (66.67%) Debian
1 6 (66.67%) Ubuntu
Processes & Methodologies
1 6 (66.67%) Software Deployment
2 1 (11.11%) Configuration Management
2 1 (11.11%) Workflow
2 1 (11.11%) Migration
Programming Languages
1 6 (66.67%) PowerShell
2 1 (11.11%) SQL
Qualifications
1 6 (66.67%) Degree
Quality Assurance & Compliance
1 1 (11.11%) SLA
System Software
1 6 (66.67%) Active Directory
Systems Management
1 6 (66.67%) WSUS
Vendors
1 6 (66.67%) Talend
2 1 (11.11%) Cisco
2 1 (11.11%) Microsoft
2 1 (11.11%) Citrix
2 1 (11.11%) BMC
2 1 (11.11%) Remedy