The statistics below represent IT jobs advertised across the Staffordshire region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 17 January 2017 with a comparison to same period over 2 years.

3 months to
17 Jan 2017
Same period 2016 Same period 2015
Technical Support
West Midlands / Staffordshire
Rank 57 61 66
Rank change year-on-year
+4 +5
Permanent jobs requiring a Technical Support 9 7 3
As % of all permanent IT jobs located in Staffordshire 1.65% 1.20% 0.53%
As % of the Job Titles category 1.69% 1.21% 0.54%
Number of salaries quoted 9 7 2
Median salary £32,000 £24,000 £30,000
Median salary % change year-on-year
+33.33% -20.00%
90% offered a salary of more than £21,500 £21,800 £26,000
10% offered a salary of more than £35,000 £24,600 £34,000
UK excluding London median salary £27,000 £29,000 £32,500
% change year-on-year
-6.89% -10.76%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Staffordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Staffordshire
Permanent IT job ads with a match in the
Job Titles category
533 578 554
As % of all permanent IT jobs located in Staffordshire 97.80% 99.48% 98.40%
Number of salaries quoted 443 515 479
Median salary £37,500 £36,500 £37,500
Median salary % change year-on-year
+2.73% -2.66%
90% offered a salary of more than £25,000 £22,500 £22,000
10% offered a salary of more than £50,000 £50,000 £50,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Technical Support
Jobs Demand Trend in Staffordshire

The demand trend of job ads across the Staffordshire region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in Staffordshire

Technical Support
Salary Trend in Staffordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Staffordshire region.

Technical Support Salary Trend in Staffordshire

Technical Support
Salary Histogram in Staffordshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Staffordshire region over the 3 months to 17 January 2017.

Technical Support Salary Histogram in Staffordshire

Technical Support
Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the Staffordshire region over the 3 months to 17 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Burton-upon-Trent -1 5 £35,000 +45.83% 1
Stoke-on-Trent - 3 £22,500 -
Lichfield - 1 £32,000 - 1
Technical Support
West Midlands

Technical Support Skill Set
Top 30 Related IT Skills in Staffordshire

For the 6 months to 17 January 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Staffordshire region featuring Technical Support in the job title.

1 20 (90.91%) Microsoft
2 19 (86.36%) Windows
3 18 (81.82%) SQL Server
4 16 (72.73%) Windows Server 2003
5 13 (59.09%) SQL
6 11 (50.00%) SQL Server 2005
6 11 (50.00%) Windows Vista
6 11 (50.00%) Windows XP
6 11 (50.00%) SQL Server 2000
6 11 (50.00%) SQL Server 2008
6 11 (50.00%) SQL Server 2012
6 11 (50.00%) Ticket Management
7 7 (31.82%) Firewall
7 7 (31.82%) Active Directory
8 6 (27.27%) MS Excel
8 6 (27.27%) MS Office
9 5 (22.73%) Windows Server
9 5 (22.73%) Cyberoam
9 5 (22.73%) Windows Server 2012
9 5 (22.73%) Mimecast
9 5 (22.73%) Server Building
9 5 (22.73%) Acronis
9 5 (22.73%) Office 365
9 5 (22.73%) Hyper-V
9 5 (22.73%) Proofpoint
9 5 (22.73%) WatchGuard
9 5 (22.73%) SonicWALL
9 5 (22.73%) VMware Infrastructure
9 5 (22.73%) Kaspersky
9 5 (22.73%) Migration

Technical Support Skill Set
Top Related IT Skills in Staffordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (22.73%) Blackberry Enterprise Server
1 5 (22.73%) MS Exchange
1 5 (22.73%) Site Server
Applications
1 6 (27.27%) MS Excel
1 6 (27.27%) MS Office
Cloud Services
1 5 (22.73%) Mimecast
1 5 (22.73%) Office 365
Communications & Networking
1 7 (31.82%) Firewall
2 5 (22.73%) DNS
2 5 (22.73%) VLAN
3 3 (13.64%) TCP/IP
4 2 (9.09%) IPv4
4 2 (9.09%) IPv6
4 2 (9.09%) LDAP
4 2 (9.09%) OSPF
4 2 (9.09%) RIP
4 2 (9.09%) SSL
Database & Business Intelligence
1 18 (81.82%) SQL Server
2 11 (50.00%) SQL Server 2000
2 11 (50.00%) SQL Server 2005
2 11 (50.00%) SQL Server 2008
2 11 (50.00%) SQL Server 2012
General
1 3 (13.64%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (4.55%) .NET
1 1 (4.55%) .NET Framework
1 1 (4.55%) EDI
Miscellaneous
1 2 (9.09%) Life Science
Operating Systems
1 19 (86.36%) Windows
2 16 (72.73%) Windows Server 2003
3 11 (50.00%) Windows Vista
3 11 (50.00%) Windows XP
4 5 (22.73%) Windows Server
4 5 (22.73%) Windows Server 2012
5 2 (9.09%) Linux
5 2 (9.09%) Mac OS X
6 1 (4.55%) Windows 7
Processes & Methodologies
1 11 (50.00%) Ticket Management
2 5 (22.73%) Migration
2 5 (22.73%) Server Building
3 1 (4.55%) Data Security
3 1 (4.55%) Information Security
3 1 (4.55%) Line Management
3 1 (4.55%) Multi-Factor Authentication
3 1 (4.55%) Software Testing
3 1 (4.55%) Two-Factor Authentication
3 1 (4.55%) Use Case
3 1 (4.55%) Validation
Programming Languages
1 13 (59.09%) SQL
2 1 (4.55%) T-SQL
2 1 (4.55%) VB.NET
Qualifications
1 5 (22.73%) Cisco Certification
System Software
1 7 (31.82%) Active Directory
2 5 (22.73%) Hyper-V
2 5 (22.73%) Terminal Services
2 5 (22.73%) VMware Infrastructure
Systems Management
1 5 (22.73%) Norton AntiVirus
Vendors
1 20 (90.91%) Microsoft
2 5 (22.73%) Acronis
2 5 (22.73%) arcserve
2 5 (22.73%) Cisco
2 5 (22.73%) Cyberoam
2 5 (22.73%) Intel Security
2 5 (22.73%) Kaspersky
2 5 (22.73%) Proofpoint
2 5 (22.73%) SonicWALL
2 5 (22.73%) Sophos
2 5 (22.73%) Symantec
2 5 (22.73%) VMware
2 5 (22.73%) WatchGuard
2 5 (22.73%) Webroot
Burton-On-Trent, Staffordshire
Smarterways Ltd.
Salary: Up to £30 per annum
Posted: 6 days ago
Lichfield
Hays Specialist Recruitment Ltd
Salary: £32000.00 per annum
Posted: 13 days ago