The table below looks at the statistics for CRM skills in IT jobs advertised for the Stevenage region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 22 - 28
Rank change year-on-year
- 0
Permanent jobs citing CRM 4 0 9
As % of all permanent IT jobs located in Stevenage 2.70% - 4.79%
As % of the Processes & Methodologies category 4.94% - 6.29%
Number of salaries quoted 4 0 0
Average salary £32,500 - -
UK excluding London average salary £42,500 £43,500 £40,000
% change year-on-year
-2.29% +8.75%
CRM
Hertfordshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Stevenage region.

Processes & Methodologies Category
Stevenage
Permanent IT job ads with a match in the
Processes & Methodologies category
81 184 143
As % of all permanent IT jobs located in Stevenage 54.73% 86.38% 76.06%
Number of salaries quoted 60 129 103
Average salary £42,500 £45,000 £42,500
Average salary % change year-on-year
-5.55% +5.88%
90% offered a salary of more than £32,500 £35,000 £30,000
10% offered a salary of more than £50,000 £57,500 £52,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

CRM
Jobs Demand Trend in Stevenage

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Stevenage region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Stevenage

CRM
Salary Trend in Stevenage

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Stevenage region.

CRM Salary Trend in Stevenage

CRM
Top 21 Related IT Skills in Stevenage

For the 6 months to 24 December 2014, IT jobs across the Stevenage region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 4 (50.00%) Windows
1 4 (50.00%) MS Excel
1 4 (50.00%) Microsoft
2 3 (37.50%) MS Office
2 3 (37.50%) ITIL
2 3 (37.50%) Windows XP
2 3 (37.50%) SLA
2 3 (37.50%) Windows Server 2003
2 3 (37.50%) Knowledge Management
2 3 (37.50%) Dynamics CRM
2 3 (37.50%) Windows Server 2008
2 3 (37.50%) Lync
2 3 (37.50%) Coaching
3 2 (25.00%) Cisco
4 1 (12.50%) C#
4 1 (12.50%) .NET
4 1 (12.50%) SQL Server
4 1 (12.50%) ASP.NET
4 1 (12.50%) XML
4 1 (12.50%) Capita
4 1 (12.50%) Data Integration

CRM
Top Related IT Skills in Stevenage by Category

For the 6 months to 24 December 2014, IT jobs across the Stevenage region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 3 (37.50%) Lync
Applications
1 4 (50.00%) MS Excel
2 3 (37.50%) MS Office
Business Applications
1 3 (37.50%) Dynamics CRM
Database & Business Intelligence
1 1 (12.50%) SQL Server
Job Titles
1 3 (37.50%) 1st Line Support
1 3 (37.50%) Help Desk Support
2 1 (12.50%) Service Desk Analyst
2 1 (12.50%) Team Leader
2 1 (12.50%) Technical Engineer
2 1 (12.50%) Help Desk Team Lead
2 1 (12.50%) Help Desk Engineer
2 1 (12.50%) Support Engineer
2 1 (12.50%) 3rd Line Support
2 1 (12.50%) Service Analyst
2 1 (12.50%) Technical Support Engineer
2 1 (12.50%) Software Developer
2 1 (12.50%) Developer
2 1 (12.50%) Analyst
2 1 (12.50%) Technical Support
Libraries, Frameworks & Software Standards
1 1 (12.50%) .NET
1 1 (12.50%) ASP.NET
1 1 (12.50%) XML
Miscellaneous
1 1 (12.50%) Data Integration
Operating Systems
1 4 (50.00%) Windows
2 3 (37.50%) Windows XP
2 3 (37.50%) Windows Server 2003
2 3 (37.50%) Windows Server 2008
Processes & Methodologies
1 3 (37.50%) ITIL
1 3 (37.50%) Knowledge Management
1 3 (37.50%) Coaching
Programming Languages
1 1 (12.50%) C#
Quality Assurance & Compliance
1 3 (37.50%) SLA
Vendors
1 4 (50.00%) Microsoft
2 2 (25.00%) Cisco
3 1 (12.50%) Capita