The table below looks at the statistics for CRM skills in IT jobs advertised for the Stevenage region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 22 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Oct 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 28 37 31
Rank change year-on-year
+9 -6
Permanent jobs citing CRM 2 2 10
As % of all permanent IT jobs located in Stevenage 1.09% 1.14% 5.62%
As % of the Processes & Methodologies category 1.92% 1.41% 7.58%
Number of salaries quoted 2 0 6
Average salary £16,500 - £42,500
UK excluding London average salary £42,500 £42,500 £42,500
CRM
Hertfordshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Stevenage region.

Processes & Methodologies Category
Stevenage
Permanent IT job ads with a match in the
Processes & Methodologies category
104 142 132
As % of all permanent IT jobs located in Stevenage 56.52% 81.14% 74.16%
Number of salaries quoted 82 109 117
Average salary £45,000 £45,000 £47,500
Average salary % change year-on-year
- -5.26%
90% offered a salary of more than £24,500 £31,450 £30,000
10% offered a salary of more than £55,000 £64,000 £50,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

CRM
Jobs Demand Trend in Stevenage

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Stevenage region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Stevenage

CRM
Salary Trend in Stevenage

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Stevenage region.

CRM Salary Trend in Stevenage

CRM
Top 29 Related IT Skills in Stevenage

For the 6 months to 22 October 2014, IT jobs across the Stevenage region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 5 (50.00%) Windows
1 5 (50.00%) MS Excel
2 4 (40.00%) Windows XP
2 4 (40.00%) Business Intelligence
2 4 (40.00%) SQL
2 4 (40.00%) Oracle
2 4 (40.00%) MS Office
2 4 (40.00%) XML
2 4 (40.00%) Windows Server 2003
2 4 (40.00%) EAM
2 4 (40.00%) Oracle EBS
2 4 (40.00%) Telecoms
2 4 (40.00%) Workflow
2 4 (40.00%) Finance
2 4 (40.00%) Oracle Workflow
2 4 (40.00%) Retail
2 4 (40.00%) Fujitsu
2 4 (40.00%) Oracle BI EE
2 4 (40.00%) Security Cleared
2 4 (40.00%) Windows Server 2008
2 4 (40.00%) Oracle EBS R12
2 4 (40.00%) Oracle iProcurement
2 4 (40.00%) Oracle BI Publisher
3 1 (10.00%) Service Management
3 1 (10.00%) Service Delivery
3 1 (10.00%) ITIL
3 1 (10.00%) SLA
3 1 (10.00%) Microsoft
3 1 (10.00%) People Management

CRM
Top Related IT Skills in Stevenage by Category

For the 6 months to 22 October 2014, IT jobs across the Stevenage region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 4 (40.00%) Oracle Workflow
Applications
1 5 (50.00%) MS Excel
2 4 (40.00%) MS Office
Business Applications
1 4 (40.00%) Oracle EBS
1 4 (40.00%) Oracle EBS R12
1 4 (40.00%) Oracle iProcurement
Database & Business Intelligence
1 4 (40.00%) Oracle BI EE
1 4 (40.00%) Oracle BI Publisher
General
1 4 (40.00%) Telecoms
1 4 (40.00%) Finance
1 4 (40.00%) Retail
Job Titles
1 4 (40.00%) Senior Consultant
1 4 (40.00%) Consultant
1 4 (40.00%) E-Business Consultant
2 3 (30.00%) Help Desk Support
2 3 (30.00%) 1st Line Support
3 2 (20.00%) Technical Support
4 1 (10.00%) Support Engineer
4 1 (10.00%) 2nd Line Support
4 1 (10.00%) Team Leader
4 1 (10.00%) Technical Engineer
4 1 (10.00%) Help Desk Engineer
4 1 (10.00%) Technical Support Engineer
4 1 (10.00%) Service Desk Team Leader
Libraries, Frameworks & Software Standards
1 4 (40.00%) XML
Operating Systems
1 5 (50.00%) Windows
2 4 (40.00%) Windows XP
2 4 (40.00%) Windows Server 2003
2 4 (40.00%) Windows Server 2008
Processes & Methodologies
1 4 (40.00%) Business Intelligence
1 4 (40.00%) EAM
1 4 (40.00%) Workflow
2 1 (10.00%) Service Management
2 1 (10.00%) Service Delivery
2 1 (10.00%) ITIL
2 1 (10.00%) People Management
Programming Languages
1 4 (40.00%) SQL
Qualifications
1 4 (40.00%) Security Cleared
Quality Assurance & Compliance
1 1 (10.00%) SLA
Vendors
1 4 (40.00%) Oracle
1 4 (40.00%) Fujitsu
2 1 (10.00%) Microsoft