The table below looks at the statistics for the IT Support role in IT jobs advertised for the Stevenage region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
IT Support
Rank 17 28 31
Rank change year-on-year
+11 +3
Permanent jobs requiring an IT Support 4 4 1
As % of all permanent IT jobs located in Stevenage 3.96% 2.58% 0.68%
As % of the Job Titles category 4.08% 2.82% 0.68%
Number of salaries quoted 4 3 1
Average salary £27,500 £33,500 £17,000
Average salary % change year-on-year
-17.91% +97.05%
UK excluding London average salary £24,500 £24,750 £23,500
% change year-on-year
-1.01% +5.31%
IT Support
Hertfordshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Stevenage region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Stevenage
Permanent IT job ads with a match in the
Job Titles category
98 142 146
As % of all permanent IT jobs located in Stevenage 97.03% 91.61% 99.32%
Number of salaries quoted 89 118 105
Average salary £37,500 £35,000 £40,000
Average salary % change year-on-year
+7.14% -12.50%
90% offered a salary of more than £27,500 £16,500 £28,000
10% offered a salary of more than £51,500 £54,000 £45,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

IT Support
Jobs Demand Trend in Stevenage

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Stevenage region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Stevenage

IT Support
Salary Trend in Stevenage

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Stevenage region.

IT Support Salary Trend in Stevenage

IT Support
Top 30 Related IT Skills in Stevenage

For the 6 months to 1 September 2015, IT jobs across the Stevenage region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 5 (62.50%) Windows
1 5 (62.50%) Windows 7
2 3 (37.50%) VMware
2 3 (37.50%) Citrix
2 3 (37.50%) MS Excel
2 3 (37.50%) SQL
2 3 (37.50%) MS Exchange
2 3 (37.50%) SLA
2 3 (37.50%) Microsoft
2 3 (37.50%) Exchange Server 2007
2 3 (37.50%) VMware Infrastructure
2 3 (37.50%) Windows Server 2008
3 2 (25.00%) Android
3 2 (25.00%) Validation
3 2 (25.00%) Degree
3 2 (25.00%) Office 365
3 2 (25.00%) ITIL Foundation Certificate
3 2 (25.00%) 21 CFR Part 11
3 2 (25.00%) GMP
3 2 (25.00%) TCP/IP
3 2 (25.00%) VoIP
3 2 (25.00%) MS Office
3 2 (25.00%) ITIL
3 2 (25.00%) MCP
3 2 (25.00%) MCSE
3 2 (25.00%) MCSA
3 2 (25.00%) Microsoft Certification
3 2 (25.00%) Internet
4 1 (12.50%) AutoCAD
4 1 (12.50%) Pharmaceutical

IT Support
Top Related IT Skills in Stevenage by Category

For the 6 months to 1 September 2015, IT jobs across the Stevenage region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (37.50%) MS Exchange
1 3 (37.50%) Exchange Server 2007
Applications
1 3 (37.50%) MS Excel
2 2 (25.00%) MS Office
3 1 (12.50%) AutoCAD
3 1 (12.50%) MS PowerPoint
Cloud Services
1 2 (25.00%) Office 365
Communications & Networking
1 2 (25.00%) VoIP
1 2 (25.00%) TCP/IP
1 2 (25.00%) Internet
2 1 (12.50%) Firewall
2 1 (12.50%) WLAN
2 1 (12.50%) WAN
2 1 (12.50%) LAN
General
1 1 (12.50%) Pharmaceutical
1 1 (12.50%) Manufacturing
Miscellaneous
1 1 (12.50%) Management Information System
Operating Systems
1 5 (62.50%) Windows
1 5 (62.50%) Windows 7
2 3 (37.50%) Windows Server 2008
3 2 (25.00%) Android
Processes & Methodologies
1 2 (25.00%) ITIL
1 2 (25.00%) Validation
2 1 (12.50%) ERP
Programming Languages
1 3 (37.50%) SQL
Qualifications
1 2 (25.00%) MCP
1 2 (25.00%) MCSE
1 2 (25.00%) MCSA
1 2 (25.00%) Microsoft Certification
1 2 (25.00%) Degree
1 2 (25.00%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 3 (37.50%) SLA
2 2 (25.00%) 21 CFR Part 11
2 2 (25.00%) GMP
System Software
1 3 (37.50%) VMware Infrastructure
2 1 (12.50%) Active Directory
Vendors
1 3 (37.50%) Microsoft
1 3 (37.50%) Citrix
1 3 (37.50%) VMware