The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the Suffolk region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Help Desk Analyst
Rank - - 70
Permanent jobs requiring a Help Desk Analyst 0 0 7
As % of all permanent IT jobs located in Suffolk - - 1.00%
As % of the Job Titles category - - 1.03%
Number of salaries quoted 0 0 7
Average salary - - £22,000
UK excluding London average salary £20,500 £20,000 £20,500
% change year-on-year
+2.50% -2.43%
Help Desk Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Suffolk region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Suffolk
Permanent IT job ads with a match in the
Job Titles category
646 550 679
As % of all permanent IT jobs located in Suffolk 98.78% 95.99% 97.42%
Number of salaries quoted 592 418 622
Average salary £35,000 £40,000 £35,000
Average salary % change year-on-year
-12.50% +14.28%
90% offered a salary of more than £22,500 £27,500 £22,500
10% offered a salary of more than £51,252 £47,250 £47,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Analyst
Jobs Demand Trend in Suffolk

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the Suffolk region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in Suffolk

Help Desk Analyst
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Suffolk region.

Help Desk Analyst Salary Trend in Suffolk

Help Desk Analyst
Top 27 Related IT Skills in Suffolk

For the 6 months to 22 May 2015, IT jobs across the Suffolk region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 5 (100.00%) ITIL
2 3 (60.00%) Windows 8
2 3 (60.00%) Windows Server 2012
2 3 (60.00%) IaaS
2 3 (60.00%) SQL Server
2 3 (60.00%) VMware Infrastructure
2 3 (60.00%) Windows Server 2008
2 3 (60.00%) Cloud Computing
2 3 (60.00%) Hyper-V
2 3 (60.00%) Open Source
2 3 (60.00%) SaaS
2 3 (60.00%) PaaS
2 3 (60.00%) Microsoft
2 3 (60.00%) Active Directory
2 3 (60.00%) Citrix
2 3 (60.00%) VMware
2 3 (60.00%) UNIX
2 3 (60.00%) Windows
2 3 (60.00%) Linux
2 3 (60.00%) Windows XP
2 3 (60.00%) DHCP
2 3 (60.00%) TCP/IP
2 3 (60.00%) DNS
3 2 (40.00%) SLA
3 2 (40.00%) Root Cause Analysis
3 2 (40.00%) Degree
3 2 (40.00%) Problem Management

Help Desk Analyst
Top Related IT Skills in Suffolk by Category

For the 6 months to 22 May 2015, IT jobs across the Suffolk region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Cloud Services
1 3 (60.00%) IaaS
1 3 (60.00%) Cloud Computing
1 3 (60.00%) SaaS
1 3 (60.00%) PaaS
Communications & Networking
1 3 (60.00%) DHCP
1 3 (60.00%) TCP/IP
1 3 (60.00%) DNS
Database & Business Intelligence
1 3 (60.00%) SQL Server
Miscellaneous
1 3 (60.00%) Open Source
Operating Systems
1 3 (60.00%) Windows 8
1 3 (60.00%) Windows Server 2012
1 3 (60.00%) Windows Server 2008
1 3 (60.00%) UNIX
1 3 (60.00%) Windows
1 3 (60.00%) Linux
1 3 (60.00%) Windows XP
Processes & Methodologies
1 5 (100.00%) ITIL
2 2 (40.00%) Root Cause Analysis
2 2 (40.00%) Problem Management
Qualifications
1 2 (40.00%) Degree
Quality Assurance & Compliance
1 2 (40.00%) SLA
System Software
1 3 (60.00%) VMware Infrastructure
1 3 (60.00%) Hyper-V
1 3 (60.00%) Active Directory
Vendors
1 3 (60.00%) Microsoft
1 3 (60.00%) Citrix
1 3 (60.00%) VMware