The statistics below represent IT jobs advertised across the Suffolk region that had Help Desk Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 20 February 2017 with a comparison to same period over 2 years.

3 months to
20 Feb 2017
Same period 2016 Same period 2015
Help Desk Support
East of England / Suffolk
Rank 54 69 56
Rank change year-on-year
+15 -13
Permanent jobs requiring a Help Desk Support 2 4 7
As % of all permanent IT jobs located in Suffolk 0.54% 0.66% 1.30%
As % of the Job Titles category 0.54% 0.69% 1.33%
Number of salaries quoted 2 4 6
Median salary £25,500 £22,000 £22,500
Median salary % change year-on-year
+15.90% -2.22%
UK excluding London median salary £21,750 £21,000 £22,000
% change year-on-year
+3.57% -4.54%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Suffolk region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Suffolk
Permanent IT job ads with a match in the
Job Titles category
367 580 525
As % of all permanent IT jobs located in Suffolk 100.00% 96.19% 97.77%
Number of salaries quoted 332 497 430
Median salary £37,500 £34,000 £35,000
Median salary % change year-on-year
+10.29% -2.85%
90% offered a salary of more than £25,000 £20,500 £22,500
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Help Desk Support
Jobs Demand Trend in Suffolk

The demand trend of job ads across the Suffolk region that featured Help Desk Support in the job title.

Help Desk Support Jobs Demand Trend in Suffolk

Help Desk Support
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Suffolk region.

Help Desk Support Salary Trend in Suffolk

Help Desk Support
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the Suffolk region over the 3 months to 20 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bury St Edmunds -12 2 £25,500 +15.90% 1
Help Desk Support
East of England

Help Desk Support Skill Set
Top 29 Related IT Skills in Suffolk

For the 6 months to 20 February 2017, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Suffolk region featuring Help Desk Support in the job title.

1 7 (77.78%) SQL
1 7 (77.78%) ITIL
2 6 (66.67%) SLA
2 6 (66.67%) PL/SQL
2 6 (66.67%) Degree
2 6 (66.67%) Problem Management
2 6 (66.67%) Root Cause Analysis
3 1 (11.11%) Microsoft
3 1 (11.11%) Active Directory
3 1 (11.11%) Mac OS X
3 1 (11.11%) BizTalk Server
3 1 (11.11%) C#
3 1 (11.11%) .NET
3 1 (11.11%) MS Office
3 1 (11.11%) Windows
3 1 (11.11%) CRM
3 1 (11.11%) SharePoint
3 1 (11.11%) Business Analysis
3 1 (11.11%) Software Testing
3 1 (11.11%) Google
3 1 (11.11%) Dynamics CRM
3 1 (11.11%) Incident Management
3 1 (11.11%) Service Management
3 1 (11.11%) Windows 7
3 1 (11.11%) Apple iOS
3 1 (11.11%) Windows Server
3 1 (11.11%) G Suite
3 1 (11.11%) Windows Server 2012
3 1 (11.11%) Enterprise Software

Help Desk Support Skill Set
Top Related IT Skills in Suffolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (11.11%) BizTalk Server
1 1 (11.11%) SharePoint
Applications
1 1 (11.11%) MS Office
Business Applications
1 1 (11.11%) Dynamics CRM
Cloud Services
1 1 (11.11%) G Suite
Libraries, Frameworks & Software Standards
1 1 (11.11%) .NET
Miscellaneous
1 1 (11.11%) Enterprise Software
Operating Systems
1 1 (11.11%) Apple iOS
1 1 (11.11%) Mac OS X
1 1 (11.11%) Windows
1 1 (11.11%) Windows 7
1 1 (11.11%) Windows Server
1 1 (11.11%) Windows Server 2012
Processes & Methodologies
1 7 (77.78%) ITIL
2 6 (66.67%) Problem Management
2 6 (66.67%) Root Cause Analysis
3 1 (11.11%) Business Analysis
3 1 (11.11%) CRM
3 1 (11.11%) Incident Management
3 1 (11.11%) Service Management
3 1 (11.11%) Software Testing
Programming Languages
1 7 (77.78%) SQL
2 6 (66.67%) PL/SQL
3 1 (11.11%) C#
Qualifications
1 6 (66.67%) Degree
Quality Assurance & Compliance
1 6 (66.67%) SLA
System Software
1 1 (11.11%) Active Directory
Vendors
1 1 (11.11%) Google
1 1 (11.11%) Microsoft
Bury St. Edmunds, Suffolk
IT Talent Solutions
Salary: From £23,000 to £26,000 per annum
Posted: 3 days ago