The first table below looks at the demand for the Service Desk Analyst role in IT jobs advertised for the Suffolk region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Suffolk region.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
Service Desk Analyst
Rank 63 66 -
Rank change year-on-year
+3 -
Permanent jobs requiring a Service Desk Analyst 10 4 0
As % of all permanent IT jobs located in Suffolk 1.488% 0.707% -
As % of the Job Titles category 1.534% 0.710% -
Number of salaries quoted 10 4 0
Average salary £22,000 £19,000 -
Average salary % change year-on-year
+15.78% -
UK excluding London average salary £21,000 £21,500 £21,250
% change year-on-year
-2.32% +1.17%
All Job Titles
Suffolk
Permanent IT job ads with a match in the
Job Titles category
652 563 640
As % of all permanent IT jobs located in Suffolk 97.02% 99.47% 96.10%
Number of salaries quoted 614 496 571
Average salary £35,000 £37,500 £35,000
Average salary % change year-on-year
-6.66% +7.14%
90% offered a salary of more than £22,000 £22,500 £23,500
10% offered a salary of more than £45,000 £52,500 £50,000
UK excluding London average salary £38,000 £38,500 £37,500
% change year-on-year
-1.29% +2.66%
Service Desk Analyst
East of England

Service Desk Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst across the Suffolk region as a proportion of the total demand within the Job Titles category.

Suffolk Service Desk Analyst Jobs Demand Trend

Service Desk Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Suffolk region.

Suffolk Service Desk Analyst Salary Trend

Service Desk Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Suffolk region over the 3 months to 19 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Bury St Edmunds - 8 £22,000 -
Ipswich -5 2 £22,500 +18.42%
Service Desk Analyst
East of England

Service Desk Analyst
Top 21 Related IT Skills

For the 6 months to 19 June 2013, IT jobs across the Suffolk region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 11 (100.00%) ITIL
2 8 (72.73%) SLA
2 8 (72.73%) Problem Management
3 3 (27.27%) MS Office
3 3 (27.27%) Active Directory
4 2 (18.18%) Windows
4 2 (18.18%) MS Excel
4 2 (18.18%) MS Exchange
4 2 (18.18%) VPN
4 2 (18.18%) Microsoft
4 2 (18.18%) Blackberry
4 2 (18.18%) Blackberry Enterprise Server
4 2 (18.18%) Service Management
4 2 (18.18%) Windows 7
4 2 (18.18%) iPad
4 2 (18.18%) MS PowerPoint
4 2 (18.18%) Windows Vista
5 1 (9.091%) MCSA
5 1 (9.091%) Citrix
5 1 (9.091%) Microsoft Certification
5 1 (9.091%) ITIL Certification

Service Desk Analyst
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT jobs across the Suffolk region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (18.18%) MS Exchange
1 2 (18.18%) Blackberry Enterprise Server
Applications
1 3 (27.27%) MS Office
2 2 (18.18%) MS Excel
2 2 (18.18%) MS PowerPoint
Communications & Networking
1 2 (18.18%) VPN
Miscellaneous
1 2 (18.18%) Blackberry
1 2 (18.18%) iPad
Operating Systems
1 2 (18.18%) Windows
1 2 (18.18%) Windows 7
1 2 (18.18%) Windows Vista
Processes & Methodologies
1 11 (100.00%) ITIL
2 8 (72.73%) Problem Management
3 2 (18.18%) Service Management
Qualifications
1 1 (9.091%) MCSA
1 1 (9.091%) Microsoft Certification
1 1 (9.091%) ITIL Certification
Quality Assurance & Compliance
1 8 (72.73%) SLA
System Software
1 3 (27.27%) Active Directory
Vendors
1 2 (18.18%) Microsoft
2 1 (9.091%) Citrix