The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Suffolk region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank - 75 69
Permanent jobs requiring a Service Desk Analyst 0 2 8
As % of all permanent IT jobs located in Suffolk - 0.35% 1.15%
As % of the Job Titles category - 0.36% 1.18%
Number of salaries quoted 0 2 8
Average salary - £22,000 £22,000
UK excluding London average salary £22,000 £21,000 £21,000
% change year-on-year
+4.76% -
Service Desk Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Suffolk region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Suffolk
Permanent IT job ads with a match in the
Job Titles category
646 550 679
As % of all permanent IT jobs located in Suffolk 98.78% 95.99% 97.42%
Number of salaries quoted 592 418 622
Average salary £35,000 £40,000 £35,000
Average salary % change year-on-year
-12.50% +14.28%
90% offered a salary of more than £22,500 £27,500 £22,500
10% offered a salary of more than £51,252 £47,250 £47,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Analyst
Jobs Demand Trend in Suffolk

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Suffolk region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Suffolk

Service Desk Analyst
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Suffolk region.

Service Desk Analyst Salary Trend in Suffolk

Service Desk Analyst
Top 29 Related IT Skills in Suffolk

For the 6 months to 22 May 2015, IT jobs across the Suffolk region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 6 (100.00%) Windows
1 6 (100.00%) Microsoft
2 5 (83.33%) ITIL
2 5 (83.33%) Active Directory
2 5 (83.33%) Linux
3 4 (66.67%) SQL Server
3 4 (66.67%) UNIX
4 3 (50.00%) VMware
4 3 (50.00%) VMware Infrastructure
4 3 (50.00%) Windows Server 2008
4 3 (50.00%) Cloud Computing
4 3 (50.00%) Hyper-V
4 3 (50.00%) Open Source
4 3 (50.00%) SaaS
4 3 (50.00%) PaaS
4 3 (50.00%) Windows 8
4 3 (50.00%) Windows Server 2012
4 3 (50.00%) IaaS
4 3 (50.00%) Citrix
4 3 (50.00%) Windows XP
4 3 (50.00%) DHCP
4 3 (50.00%) TCP/IP
4 3 (50.00%) DNS
5 1 (16.67%) MS Office
5 1 (16.67%) Java
5 1 (16.67%) SQL
5 1 (16.67%) J2EE
5 1 (16.67%) Configuration Management
5 1 (16.67%) MCP

Service Desk Analyst
Top Related IT Skills in Suffolk by Category

For the 6 months to 22 May 2015, IT jobs across the Suffolk region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 1 (16.67%) MS Office
Cloud Services
1 3 (50.00%) Cloud Computing
1 3 (50.00%) SaaS
1 3 (50.00%) PaaS
1 3 (50.00%) IaaS
Communications & Networking
1 3 (50.00%) DHCP
1 3 (50.00%) TCP/IP
1 3 (50.00%) DNS
Database & Business Intelligence
1 4 (66.67%) SQL Server
Libraries, Frameworks & Software Standards
1 1 (16.67%) J2EE
Miscellaneous
1 3 (50.00%) Open Source
Operating Systems
1 6 (100.00%) Windows
2 5 (83.33%) Linux
3 4 (66.67%) UNIX
4 3 (50.00%) Windows Server 2008
4 3 (50.00%) Windows 8
4 3 (50.00%) Windows Server 2012
4 3 (50.00%) Windows XP
Processes & Methodologies
1 5 (83.33%) ITIL
2 1 (16.67%) Configuration Management
Programming Languages
1 1 (16.67%) Java
1 1 (16.67%) SQL
Qualifications
1 1 (16.67%) MCP
System Software
1 5 (83.33%) Active Directory
2 3 (50.00%) VMware Infrastructure
2 3 (50.00%) Hyper-V
Vendors
1 6 (100.00%) Microsoft
2 3 (50.00%) VMware
2 3 (50.00%) Citrix