The statistics below represent IT jobs advertised across the Suffolk region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 10 December 2016 with a comparison to same period over 2 years.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 63 56 52
Rank change year-on-year
-7 -4
Permanent jobs requiring a Service Desk Analyst 1 1 9
As % of all permanent IT jobs located in Suffolk 0.23% 0.23% 1.95%
As % of the Job Titles category 0.23% 0.24% 2.04%
Number of salaries quoted 0 1 9
Median salary - £20,500 £22,000
Median salary % change year-on-year
- -6.81%
UK excluding London median salary £22,000 £21,000 £21,500
% change year-on-year
+4.76% -2.32%
Service Desk Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Suffolk region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Suffolk
Permanent IT job ads with a match in the
Job Titles category
441 420 442
As % of all permanent IT jobs located in Suffolk 99.32% 98.59% 95.88%
Number of salaries quoted 365 353 348
Median salary £37,500 £34,000 £35,000
Median salary % change year-on-year
+10.29% -2.85%
90% offered a salary of more than £24,000 £20,500 £24,000
10% offered a salary of more than £60,000 £54,000 £55,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

Service Desk Analyst
Jobs Demand Trend in Suffolk

The demand trend of job ads across the Suffolk region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Suffolk

Service Desk Analyst
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Suffolk region.

Service Desk Analyst Salary Trend in Suffolk

Service Desk Analyst
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Suffolk region over the 3 months to 10 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bury St Edmunds - 1 - -
Service Desk Analyst
East of England

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Suffolk

For the 6 months to 10 December 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Suffolk region featuring Service Desk Analyst in the job title.

1 9 (75.00%) Active Directory
1 9 (75.00%) MS Office
2 7 (58.33%) Windows
3 6 (50.00%) MS Exchange
3 6 (50.00%) ITIL
3 6 (50.00%) Exchange Server 2007
4 4 (33.33%) SLA
4 4 (33.33%) Microsoft
4 4 (33.33%) MS Excel
4 4 (33.33%) Windows Server 2008
5 2 (16.67%) Windows 7
5 2 (16.67%) PL/SQL
5 2 (16.67%) SQL
5 2 (16.67%) Citrix
5 2 (16.67%) Degree
5 2 (16.67%) Problem Management
5 2 (16.67%) Time Management
5 2 (16.67%) Root Cause Analysis
5 2 (16.67%) Office 365
5 2 (16.67%) Windows 8
5 2 (16.67%) Windows 10
6 1 (8.33%) SystmOne
6 1 (8.33%) Analytics
6 1 (8.33%) C
6 1 (8.33%) Management Information System
6 1 (8.33%) A+ Certification
6 1 (8.33%) Cerner
6 1 (8.33%) NHS
6 1 (8.33%) Lorenzo
6 1 (8.33%) ITIL V3

Service Desk Analyst Skill Set
Top Related IT Skills in Suffolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (50.00%) Exchange Server 2007
1 6 (50.00%) MS Exchange
Applications
1 9 (75.00%) MS Office
2 4 (33.33%) MS Excel
Business Applications
1 1 (8.33%) Lorenzo
1 1 (8.33%) SystmOne
Cloud Services
1 2 (16.67%) Office 365
Miscellaneous
1 1 (8.33%) Management Information System
1 1 (8.33%) NHS
Operating Systems
1 7 (58.33%) Windows
2 4 (33.33%) Windows Server 2008
3 2 (16.67%) Windows 10
3 2 (16.67%) Windows 7
3 2 (16.67%) Windows 8
Processes & Methodologies
1 6 (50.00%) ITIL
2 2 (16.67%) Problem Management
2 2 (16.67%) Root Cause Analysis
2 2 (16.67%) Time Management
3 1 (8.33%) Analytics
3 1 (8.33%) ITIL V3
Programming Languages
1 2 (16.67%) PL/SQL
1 2 (16.67%) SQL
2 1 (8.33%) C
Qualifications
1 2 (16.67%) Degree
2 1 (8.33%) A+ Certification
Quality Assurance & Compliance
1 4 (33.33%) SLA
System Software
1 9 (75.00%) Active Directory
Vendors
1 4 (33.33%) Microsoft
2 2 (16.67%) Citrix
3 1 (8.33%) Cerner