The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Suffolk region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 67 55 63
Rank change year-on-year
-12 +8
Permanent jobs requiring a Service Desk Analyst 7 7 1
As % of all permanent IT jobs located in Suffolk 1.20% 1.38% 0.22%
As % of the Job Titles category 1.25% 1.41% 0.23%
Number of salaries quoted 7 7 1
Average salary £24,000 £22,500 £22,000
Average salary % change year-on-year
+6.66% +2.27%
UK excluding London average salary £21,500 £21,750 £21,500
% change year-on-year
-1.14% +1.16%
Service Desk Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Suffolk region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Suffolk
Permanent IT job ads with a match in the
Job Titles category
561 495 428
As % of all permanent IT jobs located in Suffolk 96.23% 97.25% 95.96%
Number of salaries quoted 482 404 337
Average salary £34,000 £35,000 £40,000
Average salary % change year-on-year
-2.85% -12.50%
90% offered a salary of more than £20,500 £22,500 £25,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Desk Analyst
Jobs Demand Trend in Suffolk

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Suffolk region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Suffolk

Service Desk Analyst
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Suffolk region.

Service Desk Analyst Salary Trend in Suffolk

Service Desk Analyst
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Suffolk region over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Ipswich -4 7 £24,000 +6.66%
Service Desk Analyst
East of England

Service Desk Analyst
Top 13 Related IT Skills in Suffolk

For the 6 months to 13 February 2016, IT jobs across the Suffolk region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 11 (100.00%) ITIL
2 9 (81.82%) Remote Desktop
3 8 (72.73%) MS Office
4 7 (63.64%) Microsoft
5 6 (54.55%) Active Directory
5 6 (54.55%) MS Excel
5 6 (54.55%) MS Exchange
6 5 (45.45%) Windows
6 5 (45.45%) Microsoft Certification
6 5 (45.45%) A+ Certification
6 5 (45.45%) ITIL V3
6 5 (45.45%) Analytical Skills
7 1 (9.09%) Windows XP

Service Desk Analyst
Top Related IT Skills in Suffolk by Category

For the 6 months to 13 February 2016, IT jobs across the Suffolk region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (54.55%) MS Exchange
Applications
1 8 (72.73%) MS Office
2 6 (54.55%) MS Excel
Communications & Networking
1 9 (81.82%) Remote Desktop
Miscellaneous
1 5 (45.45%) Analytical Skills
Operating Systems
1 5 (45.45%) Windows
2 1 (9.09%) Windows XP
Processes & Methodologies
1 11 (100.00%) ITIL
2 5 (45.45%) ITIL V3
Qualifications
1 5 (45.45%) A+ Certification
1 5 (45.45%) Microsoft Certification
System Software
1 6 (54.55%) Active Directory
Vendors
1 7 (63.64%) Microsoft