The table below looks at the statistics for Service Management skills in IT jobs advertised for the Suffolk region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 7 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
7 Dec 2016
Same period 2015 Same period 2014
Service Management
Rank 61 42 54
Rank change year-on-year
-19 +12
Permanent jobs citing Service Management 3 13 9
As % of all permanent IT jobs located in Suffolk 0.67% 3.11% 1.94%
As % of the Processes & Methodologies category 0.74% 3.65% 2.31%
Number of salaries quoted 3 11 8
Median salary £35,000 £62,500 £50,000
Median salary % change year-on-year
-44.00% +25.00%
UK excluding London median salary £45,000 £43,596 £42,500
% change year-on-year
+3.22% +2.57%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Suffolk region.

Processes & Methodologies Category
Suffolk
Permanent IT job ads with a match in the
Processes & Methodologies category
403 356 389
As % of all permanent IT jobs located in Suffolk 89.96% 85.17% 83.84%
Number of salaries quoted 327 295 303
Median salary £42,500 £47,500 £42,500
Median salary % change year-on-year
-10.52% +11.76%
90% offered a salary of more than £25,000 £30,000 £27,500
10% offered a salary of more than £65,000 £55,000 £60,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Suffolk

The demand trend of job ads across the Suffolk region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Suffolk

Service Management
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Suffolk region.

Service Management Salary Trend in Suffolk

Service Management
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Suffolk region over the 3 months to 7 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bury St Edmunds - 1 £35,000 -
Service Management
East of England

Service Management
Top 30 Related IT Skills in Suffolk

For the 6 months to 7 December 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Suffolk region with a requirement for Service Management.

1 12 (80.00%) Microsoft
2 10 (66.67%) Windows
3 9 (60.00%) MS Exchange
4 6 (40.00%) Finance
4 6 (40.00%) TCP/IP
4 6 (40.00%) Problem Management
5 5 (33.33%) Line Management
5 5 (33.33%) Continuous Improvement
5 5 (33.33%) Windows 7
5 5 (33.33%) Active Directory
5 5 (33.33%) Citrix
5 5 (33.33%) Sage
5 5 (33.33%) MS Office
6 4 (26.67%) ITIL
6 4 (26.67%) Nokia
6 4 (26.67%) VPN
6 4 (26.67%) Law
6 4 (26.67%) Process Management
6 4 (26.67%) Supplier Management
6 4 (26.67%) Apple
6 4 (26.67%) Blackberry
6 4 (26.67%) Configuration Management
6 4 (26.67%) Clearswift
6 4 (26.67%) Proofpoint
6 4 (26.67%) iPhone
6 4 (26.67%) Smartphone
6 4 (26.67%) Exchange Server 2010
6 4 (26.67%) Office 365
6 4 (26.67%) Mobile Computing
6 4 (26.67%) Windows Phone

Service Management
Top Related IT Skills in Suffolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (60.00%) MS Exchange
2 4 (26.67%) Exchange Server 2010
3 3 (20.00%) BizTalk Server
4 2 (13.33%) SharePoint
5 1 (6.67%) Apache
5 1 (6.67%) IIS
5 1 (6.67%) Tomcat
5 1 (6.67%) WebLogic
Applications
1 5 (33.33%) MS Office
2 1 (6.67%) MS Excel
Business Applications
1 3 (20.00%) Dynamics CRM
Cloud Services
1 4 (26.67%) Office 365
Communications & Networking
1 6 (40.00%) TCP/IP
2 4 (26.67%) VPN
3 1 (6.67%) Broadband
3 1 (6.67%) DNS
3 1 (6.67%) Internet
Database & Business Intelligence
1 3 (20.00%) SQL Server
2 1 (6.67%) Oracle Database
2 1 (6.67%) Oracle Database 10g
2 1 (6.67%) SQL Server 2000
Development Applications
1 1 (6.67%) Team Foundation Server
1 1 (6.67%) Toad
General
1 6 (40.00%) Finance
2 4 (26.67%) Law
3 1 (6.67%) Retail
Job Titles
1 7 (46.67%) 2nd Line Support
2 6 (40.00%) 1st/2nd Line Support
3 4 (26.67%) Blackberry Consultant
3 4 (26.67%) Consultant
3 4 (26.67%) Messaging Consultant
4 3 (20.00%) 1st/2nd Line Support Engineer
4 3 (20.00%) 1st/2nd Line Technical Support
4 3 (20.00%) 2nd Line Engineer
4 3 (20.00%) 2nd Line Support Engineer
4 3 (20.00%) 2nd Line Technical Support
4 3 (20.00%) 2nd Line Technical Support Engineer
4 3 (20.00%) Field Engineer
4 3 (20.00%) Field Support Engineer
4 3 (20.00%) Support Engineer
4 3 (20.00%) Technical Engineer
4 3 (20.00%) Technical Support
4 3 (20.00%) Technical Support Engineer
5 2 (13.33%) 2nd Line Desktop Support
5 2 (13.33%) Configuration Administrator
5 2 (13.33%) Graduate IT Support
Libraries, Frameworks & Software Standards
1 2 (13.33%) .NET
2 1 (6.67%) HTML
2 1 (6.67%) Java EE
Miscellaneous
1 4 (26.67%) Blackberry
1 4 (26.67%) iPhone
1 4 (26.67%) Mobile Computing
1 4 (26.67%) Smartphone
2 2 (13.33%) Enterprise Software
3 1 (6.67%) Management Information System
3 1 (6.67%) Statistics
Operating Systems
1 10 (66.67%) Windows
2 5 (33.33%) Windows 7
3 4 (26.67%) Windows Phone
4 1 (6.67%) Linux
4 1 (6.67%) Red Hat Enterprise Linux
4 1 (6.67%) Windows Server
Processes & Methodologies
1 6 (40.00%) Problem Management
2 5 (33.33%) Continuous Improvement
2 5 (33.33%) Line Management
3 4 (26.67%) Configuration Management
3 4 (26.67%) ITIL
3 4 (26.67%) Process Management
3 4 (26.67%) Supplier Management
4 3 (20.00%) CRM
5 2 (13.33%) Business Analysis
5 2 (13.33%) DevOps
5 2 (13.33%) Incident Management
5 2 (13.33%) ITSM
5 2 (13.33%) Server Building
5 2 (13.33%) Software Testing
6 1 (6.67%) BPR
6 1 (6.67%) Change Control
6 1 (6.67%) Continuous Improvement Process
6 1 (6.67%) ITIL V3
6 1 (6.67%) Network Load Balancing
6 1 (6.67%) Time Management
Programming Languages
1 2 (13.33%) C#
1 2 (13.33%) SQL
2 1 (6.67%) Bash Shell
2 1 (6.67%) JavaScript
2 1 (6.67%) Jython
2 1 (6.67%) Perl
2 1 (6.67%) PHP
2 1 (6.67%) PowerShell
2 1 (6.67%) WebLogic Scripting Tool
Qualifications
1 1 (6.67%) Degree
System Software
1 5 (33.33%) Active Directory
2 1 (6.67%) NFS
2 1 (6.67%) Oracle RAC
Vendors
1 12 (80.00%) Microsoft
2 5 (33.33%) Citrix
2 5 (33.33%) Sage
3 4 (26.67%) Apple
3 4 (26.67%) Clearswift
3 4 (26.67%) Nokia
3 4 (26.67%) Proofpoint
4 1 (6.67%) IBM
4 1 (6.67%) Oracle
4 1 (6.67%) Red Hat