The table below looks at the statistics for Service Management skills in IT jobs advertised for the Suffolk region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 23 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
23 Jan 2017
Same period 2016 Same period 2015
Service Management
East of England / Suffolk
Rank 58 55 56
Rank change year-on-year
-3 +1
Permanent jobs citing Service Management 3 11 7
As % of all permanent IT jobs located in Suffolk 0.77% 2.08% 1.49%
As % of the Processes & Methodologies category 0.87% 2.40% 1.85%
Number of salaries quoted 3 5 6
Median salary £35,000 £62,500 £50,000
Median salary % change year-on-year
-44.00% +25.00%
UK excluding London median salary £45,000 £42,500 £45,000
% change year-on-year
+5.88% -5.55%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Suffolk region.

Processes & Methodologies Category
Suffolk
Permanent IT job ads with a match in the
Processes & Methodologies category
344 458 378
As % of all permanent IT jobs located in Suffolk 88.66% 86.74% 80.60%
Number of salaries quoted 297 392 301
Median salary £42,500 £45,000 £42,500
Median salary % change year-on-year
-5.55% +5.88%
90% offered a salary of more than £30,000 £26,500 £27,500
10% offered a salary of more than £60,000 £62,500 £55,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Suffolk

The demand trend of job ads across the Suffolk region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Suffolk

Service Management
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Suffolk region.

Service Management Salary Trend in Suffolk

Service Management
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Suffolk region over the 3 months to 23 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bury St Edmunds - 1 £35,000 - 2
Service Management
East of England

Service Management
Top 30 Related IT Skills in Suffolk

For the 6 months to 23 January 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Suffolk region with a requirement for Service Management.

1 7 (70.00%) Microsoft
2 5 (50.00%) Windows
3 4 (40.00%) Finance
3 4 (40.00%) ITIL
3 4 (40.00%) MS Exchange
3 4 (40.00%) TCP/IP
4 3 (30.00%) Sage
4 3 (30.00%) BizTalk Server
4 3 (30.00%) CRM
4 3 (30.00%) SQL Server
4 3 (30.00%) Active Directory
4 3 (30.00%) Citrix
4 3 (30.00%) MS Office
4 3 (30.00%) Dynamics CRM
4 3 (30.00%) Line Management
4 3 (30.00%) Problem Management
4 3 (30.00%) Windows 7
5 2 (20.00%) Continuous Improvement
5 2 (20.00%) Software Testing
5 2 (20.00%) Server Building
5 2 (20.00%) Enterprise Software
5 2 (20.00%) DevOps
5 2 (20.00%) ITSM
5 2 (20.00%) Incident Management
5 2 (20.00%) Business Analysis
5 2 (20.00%) SQL
5 2 (20.00%) .NET
5 2 (20.00%) C#
5 2 (20.00%) SharePoint
6 1 (10.00%) ERP

Service Management
Top Related IT Skills in Suffolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (40.00%) MS Exchange
2 3 (30.00%) BizTalk Server
3 2 (20.00%) SharePoint
4 1 (10.00%) Apache
4 1 (10.00%) Exchange Server 2010
4 1 (10.00%) IIS
4 1 (10.00%) Tomcat
4 1 (10.00%) WebLogic
Applications
1 3 (30.00%) MS Office
Business Applications
1 3 (30.00%) Dynamics CRM
Cloud Services
1 1 (10.00%) Office 365
Communications & Networking
1 4 (40.00%) TCP/IP
2 1 (10.00%) Broadband
2 1 (10.00%) DNS
2 1 (10.00%) Internet
2 1 (10.00%) VPN
Database & Business Intelligence
1 3 (30.00%) SQL Server
2 1 (10.00%) Oracle Database
2 1 (10.00%) Oracle Database 10g
2 1 (10.00%) SQL Server 2000
Development Applications
1 1 (10.00%) Team Foundation Server
1 1 (10.00%) Toad
General
1 4 (40.00%) Finance
2 1 (10.00%) Law
2 1 (10.00%) Retail
Job Titles
1 5 (50.00%) 1st/2nd Line Support
1 5 (50.00%) 2nd Line Support
2 3 (30.00%) 1st/2nd Line Support Engineer
2 3 (30.00%) 1st/2nd Line Technical Support
2 3 (30.00%) 2nd Line Engineer
2 3 (30.00%) 2nd Line Support Engineer
2 3 (30.00%) 2nd Line Technical Support
2 3 (30.00%) 2nd Line Technical Support Engineer
2 3 (30.00%) Field Engineer
2 3 (30.00%) Field Support Engineer
2 3 (30.00%) Support Engineer
2 3 (30.00%) Technical Engineer
2 3 (30.00%) Technical Support
2 3 (30.00%) Technical Support Engineer
3 2 (20.00%) Administrator
3 2 (20.00%) Applications Support
3 2 (20.00%) Graduate
3 2 (20.00%) Graduate Applications Support
3 2 (20.00%) Graduate IT Support
3 2 (20.00%) IT Graduate
Libraries, Frameworks & Software Standards
1 2 (20.00%) .NET
2 1 (10.00%) HTML
2 1 (10.00%) Java EE
Miscellaneous
1 2 (20.00%) Enterprise Software
2 1 (10.00%) Blackberry
2 1 (10.00%) iPhone
2 1 (10.00%) Management Information System
2 1 (10.00%) Mobile Computing
2 1 (10.00%) Smartphone
2 1 (10.00%) Statistics
Operating Systems
1 5 (50.00%) Windows
2 3 (30.00%) Windows 7
3 1 (10.00%) Linux
3 1 (10.00%) Red Hat Enterprise Linux
3 1 (10.00%) Windows Phone
3 1 (10.00%) Windows Server
Processes & Methodologies
1 4 (40.00%) ITIL
2 3 (30.00%) CRM
2 3 (30.00%) Line Management
2 3 (30.00%) Problem Management
3 2 (20.00%) Business Analysis
3 2 (20.00%) Continuous Improvement
3 2 (20.00%) DevOps
3 2 (20.00%) Incident Management
3 2 (20.00%) ITSM
3 2 (20.00%) Server Building
3 2 (20.00%) Software Testing
4 1 (10.00%) BPR
4 1 (10.00%) Business Continuity
4 1 (10.00%) Configuration Management
4 1 (10.00%) ERP
4 1 (10.00%) Network Load Balancing
4 1 (10.00%) Process Management
4 1 (10.00%) Project Management
4 1 (10.00%) Strategic Planning
4 1 (10.00%) Supplier Management
Programming Languages
1 2 (20.00%) C#
1 2 (20.00%) SQL
2 1 (10.00%) Bash Shell
2 1 (10.00%) JavaScript
2 1 (10.00%) Jython
2 1 (10.00%) Perl
2 1 (10.00%) PHP
2 1 (10.00%) PowerShell
2 1 (10.00%) WebLogic Scripting Tool
Qualifications
1 1 (10.00%) Degree
System Software
1 3 (30.00%) Active Directory
2 1 (10.00%) NFS
2 1 (10.00%) Oracle RAC
Vendors
1 7 (70.00%) Microsoft
2 3 (30.00%) Citrix
2 3 (30.00%) Sage
3 1 (10.00%) Apple
3 1 (10.00%) Clearswift
3 1 (10.00%) IBM
3 1 (10.00%) Nokia
3 1 (10.00%) Oracle
3 1 (10.00%) Proofpoint
3 1 (10.00%) Red Hat
Bury St Edmunds
Servest Group
Salary: 20 days Holiday, plus 8 Bank Holidays, AE Pension, Parking, Opt-In Health Cash Plans
Posted: 12 days ago
Bury St. Edmunds, Suffolk
Chris Cobbold Ltd
Salary: From £24,000 to £28,000 per annum + benefits + on-call + exceptional c
Posted: 5 days ago