The table below looks at the statistics for Service Management skills in IT jobs advertised for the Suffolk region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 51 55 51
Rank change year-on-year
+4 -4
Permanent jobs citing Service Management 7 9 21
As % of all permanent IT jobs located in Suffolk 1.68% 1.64% 3.16%
As % of the Processes & Methodologies category 2.27% 2.12% 4.24%
Number of salaries quoted 4 9 17
Average salary £58,750 £50,000 £55,000
Average salary % change year-on-year
+17.50% -9.09%
90% offered a salary of more than £52,500 £37,500 £39,000
10% offered a salary of more than £65,000 £67,500 £57,000
UK excluding London average salary £42,500 £44,000 £42,000
% change year-on-year
-3.40% +4.76%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Suffolk region.

Processes & Methodologies Category
Suffolk
Permanent IT job ads with a match in the
Processes & Methodologies category
309 425 495
As % of all permanent IT jobs located in Suffolk 74.10% 77.41% 74.44%
Number of salaries quoted 274 394 459
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £32,500 £25,000 £25,000
10% offered a salary of more than £57,500 £55,000 £60,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Management
Jobs Demand Trend in Suffolk

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Suffolk region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Suffolk

Service Management
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Suffolk region.

Service Management Salary Trend in Suffolk

Service Management
Salary Histogram in Suffolk

This chart provides a salary histogram for IT jobs citing Service Management across the Suffolk region over the 3 months to 29 August 2014.

Service Management Salary Histogram in Suffolk

Service Management
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Suffolk region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Ipswich +3 6 £52,500 +5.00%
Service Management
East of England

Service Management
Top 30 Related IT Skills in Suffolk

For the 6 months to 29 August 2014, IT jobs across the Suffolk region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 9 (69.23%) ITIL
2 7 (53.85%) Microsoft
3 5 (38.46%) C#
3 5 (38.46%) .NET
3 5 (38.46%) ASP.NET
3 5 (38.46%) Web Services
4 4 (30.77%) SQL Server
4 4 (30.77%) .NET Framework
5 3 (23.08%) Puppet
5 3 (23.08%) Opscode Chef
5 3 (23.08%) Java
5 3 (23.08%) MCP
5 3 (23.08%) UNIX
5 3 (23.08%) Linux
5 3 (23.08%) ITIL Certification
5 3 (23.08%) SOA
5 3 (23.08%) Incident Management
5 3 (23.08%) Service Delivery
6 2 (15.38%) Firewall
6 2 (15.38%) Replication
6 2 (15.38%) N-Tier
6 2 (15.38%) Shell Script
6 2 (15.38%) Configuration Management
6 2 (15.38%) ISO/IEC 27001
6 2 (15.38%) MCTS
6 2 (15.38%) TOGAF
6 2 (15.38%) SQL Server Reporting Services
6 2 (15.38%) TCP/IP
6 2 (15.38%) VPN
6 2 (15.38%) DNS

Service Management
Top Related IT Skills in Suffolk by Category

For the 6 months to 29 August 2014, IT jobs across the Suffolk region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (15.38%) SharePoint
1 2 (15.38%) BizTalk Server
2 1 (7.69%) Apache
Applications
1 2 (15.38%) MS Excel
Cloud Services
1 1 (7.69%) Amazon EC2
1 1 (7.69%) Amazon S3
1 1 (7.69%) Amazon AWS
1 1 (7.69%) SaaS
1 1 (7.69%) Amazon ELB
Communications & Networking
1 2 (15.38%) TCP/IP
1 2 (15.38%) VPN
1 2 (15.38%) DNS
1 2 (15.38%) SAN
1 2 (15.38%) Firewall
1 2 (15.38%) Reverse Proxy
2 1 (7.69%) Internet
Database & Business Intelligence
1 4 (30.77%) SQL Server
2 2 (15.38%) SQL Server Reporting Services
3 1 (7.69%) NoSQL
Development Applications
1 2 (15.38%) Visual Studio
1 2 (15.38%) Team Foundation Server
General
1 1 (7.69%) Finance
Job Titles
1 5 (38.46%) Developer
1 5 (38.46%) Analyst
2 4 (30.77%) Service Manager
2 4 (30.77%) Analyst Developer
2 4 (30.77%) Architect
3 3 (23.08%) Support Analyst
4 2 (15.38%) Services Delivery Manager
4 2 (15.38%) .NET Developer
4 2 (15.38%) C# Developer
4 2 (15.38%) C# .NET Developer
4 2 (15.38%) C# ASP.NET Developer
4 2 (15.38%) Delivery Manager
4 2 (15.38%) Microsoft Developer
5 1 (7.69%) Web Architect
5 1 (7.69%) Java Architect
5 1 (7.69%) ITIL Manager
5 1 (7.69%) ITIL Service Manager
5 1 (7.69%) Java Developer
5 1 (7.69%) Solutions Architect
Libraries, Frameworks & Software Standards
1 5 (38.46%) .NET
1 5 (38.46%) ASP.NET
1 5 (38.46%) Web Services
2 4 (30.77%) .NET Framework
3 2 (15.38%) ASP.NET Web Forms
4 1 (7.69%) Java EE
4 1 (7.69%) JSON
4 1 (7.69%) XML
4 1 (7.69%) J2EE
Miscellaneous
1 2 (15.38%) N-Tier
1 2 (15.38%) Replication
2 1 (7.69%) CMDB
Operating Systems
1 3 (23.08%) UNIX
1 3 (23.08%) Linux
2 2 (15.38%) Windows
Processes & Methodologies
1 9 (69.23%) ITIL
2 3 (23.08%) Service Delivery
2 3 (23.08%) SOA
2 3 (23.08%) Incident Management
3 2 (15.38%) Capacity Planning
3 2 (15.38%) Configuration Management
3 2 (15.38%) TOGAF
3 2 (15.38%) CRM
4 1 (7.69%) ERP
4 1 (7.69%) PRINCE2
4 1 (7.69%) Disaster Recovery
4 1 (7.69%) Stakeholder Management
4 1 (7.69%) Information Security
4 1 (7.69%) Software Engineering
4 1 (7.69%) Strategic Management
4 1 (7.69%) Project Management
4 1 (7.69%) Service Desk Management
4 1 (7.69%) Business Development
4 1 (7.69%) Operations Management
Programming Languages
1 5 (38.46%) C#
2 3 (23.08%) Java
3 2 (15.38%) Shell Script
3 2 (15.38%) PowerShell
4 1 (7.69%) SQL
Qualifications
1 3 (23.08%) MCP
1 3 (23.08%) ITIL Certification
2 2 (15.38%) MCTS
2 2 (15.38%) Degree
2 2 (15.38%) MCSD
2 2 (15.38%) Microsoft Certification
2 2 (15.38%) Sun Certification
3 1 (7.69%) APMP
Quality Assurance & Compliance
1 2 (15.38%) ISO/IEC 27001
System Software
1 1 (7.69%) Active Directory
1 1 (7.69%) Hyper-V
1 1 (7.69%) VMware ESXi
1 1 (7.69%) KVM
Systems Management
1 3 (23.08%) Puppet
1 3 (23.08%) Opscode Chef
2 1 (7.69%) Nagios
2 1 (7.69%) ZABBIX
Vendors
1 7 (53.85%) Microsoft
2 1 (7.69%) New Relic