Service Desk Analyst Jobs in Suffolk

Service Desk Analyst
East of England > Suffolk

The median Service Desk Analyst salary in Suffolk is £27,000 per year according to job vacancies posted during the 6 months to 23 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 Apr 2024
Same period 2023 Same period 2022
Rank 41 40 37
Rank change year-on-year -1 -3 -
Permanent jobs requiring a Service Desk Analyst 7 3 2
As % of all permanent jobs advertised in Suffolk 1.47% 1.10% 0.80%
As % of the Job Titles category 1.53% 1.33% 0.93%
Number of salaries quoted 7 3 2
10th Percentile £25,500 £21,663 £23,075
25th Percentile £26,250 £22,657 £24,313
Median annual salary (50th Percentile) £27,000 £26,260 £27,250
Median % change year-on-year +2.82% -3.63% -
75th Percentile - £28,103 £29,813
90th Percentile - £28,164 £30,825
East of England median annual salary £26,500 £26,000 £28,500
% change year-on-year +1.92% -8.77% +7.55%

All Permanent IT Job Vacancies
Suffolk

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Suffolk. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Suffolk with a recognized job title 458 226 216
% of permanent jobs with a recognized job title 96.02% 83.09% 86.06%
Number of salaries quoted 298 114 100
10th Percentile £24,675 £25,000 £27,500
25th Percentile £27,750 £30,750 £33,188
Median annual salary (50th Percentile) £41,250 £41,000 £40,455
Median % change year-on-year +0.61% +1.35% -10.10%
75th Percentile £53,750 £66,250 £54,813
90th Percentile £61,625 £76,375 £67,750
East of England median annual salary £47,500 £55,000 £50,000
% change year-on-year -13.64% +10.00% -

Service Desk Analyst
Job Vacancy Trend in Suffolk

Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in Suffolk.

Job vacancy trend for Service Desk Analyst in Suffolk

Service Desk Analyst
Salary Trend in Suffolk

3-month moving average salary quoted in jobs citing Service Desk Analyst in Suffolk.

Salary trend for Service Desk Analyst in Suffolk

Service Desk Analyst
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Suffolk region over the 6 months to 23 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Ipswich +10 7 £27,000 +11.89%
Service Desk Analyst
East of England

Service Desk Analyst Skill Set
Top 13 Co-occurring Skills and Capabilities in Suffolk

For the 6 months to 23 April 2024, Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Suffolk region featuring Service Desk Analyst in the job title.

1 7 (100.00%) ITIL
1 7 (100.00%) Microsoft 365
1 7 (100.00%) Problem-Solving
1 7 (100.00%) Social Skills
2 5 (71.43%) Customer-Centric Approach
2 5 (71.43%) Hardware Maintenance
2 5 (71.43%) Customer-Centricity
2 5 (71.43%) Firewall
2 5 (71.43%) Microsoft
2 5 (71.43%) Active Directory
3 2 (28.57%) Windows
3 2 (28.57%) Analytical Skills
3 2 (28.57%) Customer Service

Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Suffolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 7 (100.00%) Microsoft 365
Communications & Networking
1 5 (71.43%) Firewall
General
1 7 (100.00%) Social Skills
2 2 (28.57%) Analytical Skills
Operating Systems
1 2 (28.57%) Windows
Processes & Methodologies
1 7 (100.00%) ITIL
1 7 (100.00%) Problem-Solving
2 5 (71.43%) Customer-Centric Approach
2 5 (71.43%) Customer-Centricity
2 5 (71.43%) Hardware Maintenance
3 2 (28.57%) Customer Service
System Software
1 5 (71.43%) Active Directory
Vendors
1 5 (71.43%) Microsoft