The table below looks at the statistics for SLA skills in IT jobs advertised for the Suffolk region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 54 59 69
Rank change year-on-year
+5 +10
Permanent jobs citing SLA 7 7 8
As % of all permanent IT jobs located in Suffolk 1.58% 1.38% 1.36%
As % of the Quality Assurance & Compliance category 14.89% 36.84% 16.33%
Number of salaries quoted 7 3 8
Average salary £26,000 £40,000 £38,750
Average salary % change year-on-year
-35.00% +3.22%
90% offered a salary of more than £21,900 £28,800 £37,500
10% offered a salary of more than £27,500 £70,000 £82,500
UK excluding London average salary £35,000 £35,000 £35,000
SLA
East of England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Suffolk region.

Quality Assurance & Compliance Category
Suffolk
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
47 19 49
As % of all permanent IT jobs located in Suffolk 10.59% 3.74% 8.32%
Number of salaries quoted 23 14 37
Average salary £28,750 £38,750 £37,500
Average salary % change year-on-year
-25.80% +3.33%
90% offered a salary of more than £23,600 £27,800 £25,000
10% offered a salary of more than £42,500 £42,500 £66,250
UK excluding London average salary £40,000 £40,500 £40,000
% change year-on-year
-1.23% +1.25%

SLA
Jobs Demand Trend in Suffolk

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Suffolk region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Suffolk

SLA
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Suffolk region.

SLA Salary Trend in Suffolk

SLA
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the Suffolk region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Ipswich +10 4 £26,000 -35.00%
Bury St Edmunds +4 3 £27,000 +3.84%
SLA
East of England

SLA
Top 30 Related IT Skills in Suffolk

For the 6 months to 19 December 2014, IT jobs across the Suffolk region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 6 (54.55%) Windows
2 5 (45.45%) ITIL
2 5 (45.45%) Finance
3 4 (36.36%) Active Directory
4 3 (27.27%) MS Office
4 3 (27.27%) Microsoft
4 3 (27.27%) Disaster Recovery
5 2 (18.18%) Problem Management
5 2 (18.18%) Root Cause Analysis
5 2 (18.18%) Service Delivery
5 2 (18.18%) Windows XP
5 2 (18.18%) Windows 7
5 2 (18.18%) SQL
5 2 (18.18%) LDAP
5 2 (18.18%) Citrix
5 2 (18.18%) Apple
5 2 (18.18%) MS Excel
5 2 (18.18%) MS Exchange
5 2 (18.18%) Exchange Server 2007
5 2 (18.18%) SMTP
6 1 (9.09%) DHCP
6 1 (9.09%) TCP/IP
6 1 (9.09%) DNS
6 1 (9.09%) SAN
6 1 (9.09%) Degree
6 1 (9.09%) VMware Infrastructure
6 1 (9.09%) Hyper-V
6 1 (9.09%) Cisco
6 1 (9.09%) Project Management
6 1 (9.09%) VMware

SLA
Top Related IT Skills in Suffolk by Category

For the 6 months to 19 December 2014, IT jobs across the Suffolk region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 2 (18.18%) MS Exchange
1 2 (18.18%) Exchange Server 2007
Applications
1 3 (27.27%) MS Office
2 2 (18.18%) MS Excel
Communications & Networking
1 2 (18.18%) SMTP
1 2 (18.18%) LDAP
2 1 (9.09%) LAN
2 1 (9.09%) WAN
2 1 (9.09%) DHCP
2 1 (9.09%) TCP/IP
2 1 (9.09%) DNS
2 1 (9.09%) SAN
General
1 5 (45.45%) Finance
Job Titles
1 5 (45.45%) Analyst
1 5 (45.45%) Support Analyst
2 4 (36.36%) Service Manager
3 3 (27.27%) IT Services Manager
3 3 (27.27%) IT Operations Manager
3 3 (27.27%) Operations Manager
4 2 (18.18%) Desktop Support
4 2 (18.18%) 2nd Line Support
4 2 (18.18%) 2nd Line Support Technician
4 2 (18.18%) IT Support
4 2 (18.18%) Desktop Technician
4 2 (18.18%) Service Operations Manager
4 2 (18.18%) Software Support Analyst
4 2 (18.18%) Support Technician
4 2 (18.18%) Help Desk Analyst
4 2 (18.18%) Support Engineer
4 2 (18.18%) Applications Support
4 2 (18.18%) Help Desk Support
4 2 (18.18%) Help Desk Support Analyst
4 2 (18.18%) IT Support Analyst
Operating Systems
1 6 (54.55%) Windows
2 2 (18.18%) Windows XP
2 2 (18.18%) Windows 7
Processes & Methodologies
1 5 (45.45%) ITIL
2 3 (27.27%) Disaster Recovery
3 2 (18.18%) Problem Management
3 2 (18.18%) Root Cause Analysis
3 2 (18.18%) Service Delivery
4 1 (9.09%) Change Management
4 1 (9.09%) Project Management
Programming Languages
1 2 (18.18%) SQL
Qualifications
1 1 (9.09%) Degree
System Software
1 4 (36.36%) Active Directory
2 1 (9.09%) VMware Infrastructure
2 1 (9.09%) Hyper-V
Vendors
1 3 (27.27%) Microsoft
2 2 (18.18%) Citrix
2 2 (18.18%) Apple
3 1 (9.09%) VMware
3 1 (9.09%) Cisco