The table below looks at the statistics for SLA skills in IT jobs advertised for the Suffolk region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 56 52 70
Rank change year-on-year
-4 +18
Permanent jobs citing SLA 5 7 7
As % of all permanent IT jobs located in Suffolk 0.94% 1.51% 1.26%
As % of the Quality Assurance & Compliance category 11.11% 26.92% 15.91%
Number of salaries quoted 5 7 7
Average salary £22,500 £20,500 £37,500
Average salary % change year-on-year
+9.75% -45.33%
UK excluding London average salary £35,000 £34,000 £37,500
% change year-on-year
+2.94% -9.33%
SLA
East of England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Suffolk region.

Quality Assurance & Compliance Category
Suffolk
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
45 26 44
As % of all permanent IT jobs located in Suffolk 8.43% 5.62% 7.93%
Number of salaries quoted 26 16 36
Average salary £25,250 £38,000 £37,500
Average salary % change year-on-year
-33.55% +1.33%
90% offered a salary of more than £21,500 £20,500 £21,400
10% offered a salary of more than £45,000 £43,250 £52,500
UK excluding London average salary £42,275 £40,000 £40,000
% change year-on-year
+5.68% -

SLA
Jobs Demand Trend in Suffolk

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Suffolk region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Suffolk

SLA
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Suffolk region.

SLA Salary Trend in Suffolk

SLA
Salary Histogram in Suffolk

This chart provides a salary histogram for IT jobs citing SLA across the Suffolk region over the 3 months to 27 February 2015.

SLA Salary Histogram in Suffolk

SLA
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the Suffolk region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bury St Edmunds +5 2 £22,500 -40.78%
Ipswich -5 2 £25,000 +21.95%
SLA
East of England

SLA
Top 29 Related IT Skills in Suffolk

For the 6 months to 27 February 2015, IT jobs across the Suffolk region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 7 (53.85%) ITIL
1 7 (53.85%) Windows
2 5 (38.46%) Microsoft
2 5 (38.46%) Active Directory
2 5 (38.46%) Finance
3 4 (30.77%) MS Office
3 4 (30.77%) MS Exchange
4 3 (23.08%) MS Excel
4 3 (23.08%) Windows XP
4 3 (23.08%) Disaster Recovery
4 3 (23.08%) Problem Management
4 3 (23.08%) Windows 7
4 3 (23.08%) Root Cause Analysis
5 2 (15.38%) Exchange Server 2010
5 2 (15.38%) Exchange Server 2007
5 2 (15.38%) LDAP
5 2 (15.38%) Degree
5 2 (15.38%) Service Delivery
5 2 (15.38%) SMTP
5 2 (15.38%) SQL
5 2 (15.38%) Citrix
5 2 (15.38%) Apple
6 1 (7.69%) Microsoft Certification
6 1 (7.69%) MCSE
6 1 (7.69%) Change Management
6 1 (7.69%) MCITP
6 1 (7.69%) PowerShell
6 1 (7.69%) Windows Server 2008
6 1 (7.69%) Hyper-V

SLA
Top Related IT Skills in Suffolk by Category

For the 6 months to 27 February 2015, IT jobs across the Suffolk region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 4 (30.77%) MS Exchange
2 2 (15.38%) Exchange Server 2007
2 2 (15.38%) Exchange Server 2010
Applications
1 4 (30.77%) MS Office
2 3 (23.08%) MS Excel
Communications & Networking
1 2 (15.38%) LDAP
1 2 (15.38%) SMTP
General
1 5 (38.46%) Finance
Job Titles
1 7 (53.85%) Analyst
1 7 (53.85%) Support Analyst
2 3 (23.08%) Help Desk Analyst
2 3 (23.08%) Operations Manager
2 3 (23.08%) Help Desk Support
2 3 (23.08%) Help Desk Support Analyst
2 3 (23.08%) Software Support Analyst
2 3 (23.08%) IT Services Manager
2 3 (23.08%) IT Operations Manager
2 3 (23.08%) Service Manager
3 2 (15.38%) Desktop Support
3 2 (15.38%) 2nd Line Support Technician
3 2 (15.38%) IT Support
3 2 (15.38%) Desktop Technician
3 2 (15.38%) Service Operations Manager
3 2 (15.38%) IT Support Analyst
3 2 (15.38%) IT Support Technician
3 2 (15.38%) Desktop Support Technician
3 2 (15.38%) Applications Support
3 2 (15.38%) 2nd Line Support
Operating Systems
1 7 (53.85%) Windows
2 3 (23.08%) Windows XP
2 3 (23.08%) Windows 7
3 1 (7.69%) Windows Server 2008
Processes & Methodologies
1 7 (53.85%) ITIL
2 3 (23.08%) Disaster Recovery
2 3 (23.08%) Problem Management
2 3 (23.08%) Root Cause Analysis
3 2 (15.38%) Service Delivery
4 1 (7.69%) Change Management
Programming Languages
1 2 (15.38%) SQL
2 1 (7.69%) PowerShell
Qualifications
1 2 (15.38%) Degree
2 1 (7.69%) MCSE
2 1 (7.69%) Microsoft Certification
2 1 (7.69%) MCITP
System Software
1 5 (38.46%) Active Directory
2 1 (7.69%) Hyper-V
Vendors
1 5 (38.46%) Microsoft
2 2 (15.38%) Citrix
2 2 (15.38%) Apple