Permanent IT Jobs Contract IT Jobs
Job Type
Source

This section looks at the demand for Service Level Agreement (SLA) skills within the Suffolk region with a comparison to our Quality Assurance & Compliance category. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 20 August 2008 with a comparison to the same period last year.

LinkService Level Agreement (SLA)
Location
3 months to
20 Aug 2008
Same period last year
Rank6976
Rank change on same period last yearUp+7
Matching permanent IT job ads104
As % of all UK permanent IT job ads sampled0.005 %0.002 %
As % of the category below33.33 %9.524 %
Salaries quoted83
Average minimum salary£30,000£32,000
Average salary£30,313£36,000
% change on same period last year-15.79 %
Average maximum salary£30,625£40,000
UK excluding London average salary£33,361£35,089
% change on same period last year-4.92 %
Suffolk IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
Suffolk
Matching permanent IT job ads3042
As % of all UK permanent IT job ads sampled0.016 %0.018 %
Salaries quoted2619
Average minimum salary£28,462£27,522
Average salary£29,538£29,826
% change on same period last year-0.96 %
Average maximum salary£30,615£32,130
UK excluding London average salary£39,444£40,048
% change on same period last year-1.50 %
SLA East of EnglandSLA
East of England

SLA
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing SLA across the Suffolk region as a proportion of the total demand within the Quality Assurance & Compliance category.

Suffolk SLA Demand Trend

SLA
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Suffolk region.

Suffolk SLA Salary Trend

SLA
Salary Histogram

The chart provides a salary histogram for IT jobs citing SLA across the Suffolk region over the 3 months to 20 August 2008.

Suffolk SLA Salary Histogram

SLA
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the Suffolk region over the 3 months to 20 August 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
FelixstoweUp+35£15,000-
HaverhillNew entry-3£45,000-
IpswichDown-62£47,500+31.94 %
SLA East of EnglandSLA
East of England

SLA
Top 30 Related IT Skills

For the 6 months to 20 August 2008, IT jobs across the Suffolk region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

112 (57.14 %)Service Delivery
210 (47.62 %)ITIL
39 (42.86 %)Microsoft
39 (42.86 %)Manufacturing
45 (23.81 %)Problem Management
45 (23.81 %)Intel
45 (23.81 %)MS Office
54 (19.05 %)PRINCE2
54 (19.05 %)Project Management
54 (19.05 %)Retail
54 (19.05 %)Logistics
63 (14.29 %)PRINCE
63 (14.29 %)Windows
72 (9.524 %)IBM
72 (9.524 %)MS Excel
72 (9.524 %)Symantec
72 (9.524 %)Fault Management
72 (9.524 %)Data Protection
72 (9.524 %)HP
72 (9.524 %)Data Protection Act
81 (4.762 %)Risk Assessment
81 (4.762 %)Finance
81 (4.762 %)Exchange Server 2000
81 (4.762 %)Exchange Server 2003
81 (4.762 %)Citrix
81 (4.762 %)Microsoft Certification
81 (4.762 %)Active Directory
81 (4.762 %)Windows XP
81 (4.762 %)MS Exchange
81 (4.762 %)Windows 2000

SLA
Top Related IT Skills by Category

For the 6 months to 20 August 2008, IT jobs across the Suffolk region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Suffolk IT Job Market, Application PlatformsApplication Platforms
11 (4.762 %)MS Exchange
11 (4.762 %)Exchange Server 2000
11 (4.762 %)Exchange Server 2003
Suffolk IT Job Market, ApplicationsApplications
15 (23.81 %)MS Office
22 (9.524 %)MS Excel
Suffolk IT Job Market, GeneralGeneral
19 (42.86 %)Manufacturing
24 (19.05 %)Retail
31 (4.762 %)Finance
Suffolk IT Job Market, Job TitlesJob Titles
16 (28.57 %)Service Manager
25 (23.81 %)Services Delivery Manager
25 (23.81 %)Delivery Manager
32 (9.524 %)Administrator
32 (9.524 %)Systems Administrator
41 (4.762 %)Support Engineer
41 (4.762 %)Desktop Support
41 (4.762 %)IT Manager
41 (4.762 %)Desktop Support Engineer
41 (4.762 %)Desktop Engineer
41 (4.762 %)IT Services Manager
41 (4.762 %)Break Fix Engineer
Suffolk IT Job Market, MiscellaneousMiscellaneous
12 (9.524 %)Data Protection Act
Suffolk IT Job Market, Operating SystemsOperating Systems
13 (14.29 %)Windows
21 (4.762 %)Windows 2000
21 (4.762 %)Windows XP
Suffolk IT Job Market, Processes & MethodologiesProcesses & Methodologies
112 (57.14 %)Service Delivery
210 (47.62 %)ITIL
35 (23.81 %)Problem Management
44 (19.05 %)Project Management
44 (19.05 %)Logistics
44 (19.05 %)PRINCE2
53 (14.29 %)PRINCE
62 (9.524 %)Fault Management
62 (9.524 %)Data Protection
71 (4.762 %)Risk Assessment
Suffolk IT Job Market, QualificationsQualifications
11 (4.762 %)MCP
11 (4.762 %)Microsoft Certification
Suffolk IT Job Market, System SoftwareSystem Software
11 (4.762 %)Active Directory
Suffolk IT Job Market, VendorsVendors
19 (42.86 %)Microsoft
25 (23.81 %)Intel
32 (9.524 %)HP
32 (9.524 %)IBM
32 (9.524 %)Symantec
41 (4.762 %)Citrix