The table below looks at the statistics for SLA skills in IT jobs advertised for the Suffolk region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 54 58 59
Rank change year-on-year
+4 +1
Permanent jobs citing SLA 20 4 5
As % of all permanent IT jobs located in Suffolk 3.43% 0.79% 1.12%
As % of the Quality Assurance & Compliance category 24.69% 10.26% 21.74%
Number of salaries quoted 20 4 5
Average salary £24,000 £22,500 £26,000
Average salary % change year-on-year
+6.66% -13.46%
90% offered a salary of more than £22,000 £22,500 £20,200
10% offered a salary of more than £38,250 £26,000 £38,000
UK excluding London average salary £35,000 £35,000 £35,000
SLA
East of England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Suffolk region.

Quality Assurance & Compliance Category
Suffolk
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
81 39 23
As % of all permanent IT jobs located in Suffolk 13.89% 7.66% 5.16%
Number of salaries quoted 67 19 12
Average salary £29,000 £25,500 £33,500
Average salary % change year-on-year
+13.72% -23.88%
90% offered a salary of more than £19,000 £21,500 £21,100
10% offered a salary of more than £46,600 £48,500 £45,500
UK excluding London average salary £44,500 £42,500 £42,000
% change year-on-year
+4.70% +1.19%

SLA
Jobs Demand Trend in Suffolk

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Suffolk region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Suffolk

SLA
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Suffolk region.

SLA Salary Trend in Suffolk

SLA
Salary Histogram in Suffolk

This chart provides a salary histogram for IT jobs citing SLA across the Suffolk region over the 3 months to 13 February 2016.

SLA Salary Histogram in Suffolk

SLA
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the Suffolk region over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Ipswich +4 12 £24,000 -4.00%
Bury St Edmunds +6 7 £22,000 -2.22%
Stowmarket - 1 £50,000 -
SLA
East of England

SLA
Top 30 Related IT Skills in Suffolk

For the 6 months to 13 February 2016, IT jobs across the Suffolk region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 21 (56.76%) ITIL
2 17 (45.95%) Windows
3 13 (35.14%) Microsoft
4 11 (29.73%) Active Directory
5 10 (27.03%) MS Exchange
6 9 (24.32%) MS Office
6 9 (24.32%) Citrix
6 9 (24.32%) Finance
6 9 (24.32%) Problem Management
6 9 (24.32%) Windows 7
6 9 (24.32%) Driving Licence
7 8 (21.62%) Windows XP
7 8 (21.62%) SMTP
7 8 (21.62%) Apple
8 7 (18.92%) Sage
8 7 (18.92%) SQL
9 6 (16.22%) Root Cause Analysis
9 6 (16.22%) Degree
9 6 (16.22%) PL/SQL
10 5 (13.51%) MS Excel
10 5 (13.51%) Logistics
11 4 (10.81%) Mentoring
11 4 (10.81%) Agile Software Development
12 3 (8.11%) Service Management
12 3 (8.11%) Scrum
12 3 (8.11%) Crystal Reports
12 3 (8.11%) ERP
12 3 (8.11%) Dynamics NAV
12 3 (8.11%) Dynamics AX
12 3 (8.11%) Incident Management

SLA
Top Related IT Skills in Suffolk by Category

For the 6 months to 13 February 2016, IT jobs across the Suffolk region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 10 (27.03%) MS Exchange
2 2 (5.41%) Exchange Server 2003
2 2 (5.41%) Exchange Server 2007
3 1 (2.70%) Apache Pig
3 1 (2.70%) CMS
3 1 (2.70%) Exchange Server 2010
3 1 (2.70%) SharePoint
Applications
1 9 (24.32%) MS Office
2 5 (13.51%) MS Excel
Business Applications
1 3 (8.11%) Dynamics AX
1 3 (8.11%) Dynamics NAV
Cloud Services
1 1 (2.70%) Office 365
Communications & Networking
1 8 (21.62%) SMTP
2 2 (5.41%) Firewall
2 2 (5.41%) LAN
2 2 (5.41%) WAN
3 1 (2.70%) DHCP
3 1 (2.70%) DNS
3 1 (2.70%) Fibre Channel
3 1 (2.70%) Internet
3 1 (2.70%) LDAP
3 1 (2.70%) SAN
3 1 (2.70%) TCP/IP
3 1 (2.70%) VoIP
Database & Business Intelligence
1 3 (8.11%) Crystal Reports
2 1 (2.70%) Apache Hive
2 1 (2.70%) Big Data
2 1 (2.70%) Hadoop
2 1 (2.70%) SQL Server
General
1 9 (24.32%) Finance
2 1 (2.70%) Retail
2 1 (2.70%) Telecoms
Job Titles
1 10 (27.03%) Analyst
2 8 (21.62%) 2nd Line Desktop Support
2 8 (21.62%) 2nd Line Support
2 8 (21.62%) Desktop Support
2 8 (21.62%) Infrastructure Engineer
2 8 (21.62%) Support Analyst
3 7 (18.92%) Software Analyst
4 6 (16.22%) Software Support Analyst
4 6 (16.22%) Support Engineer
5 5 (13.51%) 2nd Line Desktop Support Engineer
5 5 (13.51%) 2nd Line Engineer
5 5 (13.51%) 2nd Line Support Engineer
5 5 (13.51%) Desktop Engineer
5 5 (13.51%) Desktop Support Engineer
6 4 (10.81%) Help Desk Analyst
6 4 (10.81%) Help Desk Support
6 4 (10.81%) Help Desk Support Analyst
6 4 (10.81%) Junior
6 4 (10.81%) Project Manager
6 4 (10.81%) Support Manager
Libraries, Frameworks & Software Standards
1 1 (2.70%) Java EE
1 1 (2.70%) STL
1 1 (2.70%) WSH
Miscellaneous
1 9 (24.32%) Driving Licence
2 1 (2.70%) Analytical Skills
2 1 (2.70%) Management Information System
2 1 (2.70%) Reinsurance
2 1 (2.70%) Replication
Operating Systems
1 17 (45.95%) Windows
2 9 (24.32%) Windows 7
3 8 (21.62%) Windows XP
4 2 (5.41%) Linux
5 1 (2.70%) Android
5 1 (2.70%) Apple iOS
5 1 (2.70%) Windows Server
5 1 (2.70%) Windows Server 2003
5 1 (2.70%) Windows Server 2008
5 1 (2.70%) Windows Server 2012
Processes & Methodologies
1 21 (56.76%) ITIL
2 9 (24.32%) Problem Management
3 6 (16.22%) Root Cause Analysis
4 5 (13.51%) Logistics
5 4 (10.81%) Agile Software Development
5 4 (10.81%) Mentoring
6 3 (8.11%) Coaching
6 3 (8.11%) ERP
6 3 (8.11%) Incident Management
6 3 (8.11%) Line Management
6 3 (8.11%) Scrum
6 3 (8.11%) Service Desk Management
6 3 (8.11%) Service Management
7 2 (5.41%) Business Continuity
7 2 (5.41%) Disaster Recovery
7 2 (5.41%) ITIL V3
7 2 (5.41%) People Management
7 2 (5.41%) Risk Management
8 1 (2.70%) ITSM
8 1 (2.70%) Process Management
Programming Languages
1 7 (18.92%) SQL
2 6 (16.22%) PL/SQL
3 1 (2.70%) C
3 1 (2.70%) C#
3 1 (2.70%) C++
3 1 (2.70%) Java
3 1 (2.70%) Objective-C
Qualifications
1 6 (16.22%) Degree
2 1 (2.70%) CCNA
2 1 (2.70%) Cisco Certification
2 1 (2.70%) CISSP
2 1 (2.70%) DV Cleared
2 1 (2.70%) GIAC
2 1 (2.70%) Linux+ Certification
2 1 (2.70%) MCSE
2 1 (2.70%) Microsoft Certification
2 1 (2.70%) SANS
2 1 (2.70%) Security Cleared
2 1 (2.70%) SSCP
System Software
1 11 (29.73%) Active Directory
2 2 (5.41%) Hyper-V
3 1 (2.70%) Microsoft Virtual Server
3 1 (2.70%) VMware Infrastructure
3 1 (2.70%) vSphere
Systems Management
1 1 (2.70%) Backup Exec
Vendors
1 13 (35.14%) Microsoft
2 9 (24.32%) Citrix
3 8 (21.62%) Apple
4 7 (18.92%) Sage
5 1 (2.70%) arcserve
5 1 (2.70%) Avaya
5 1 (2.70%) Cisco
5 1 (2.70%) Forcepoint
5 1 (2.70%) Intel Security
5 1 (2.70%) ServiceNow
5 1 (2.70%) SonicWALL
5 1 (2.70%) Symantec
5 1 (2.70%) VMware