The table below looks at the statistics for SLA skills in IT jobs advertised for the Suffolk region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 28 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
28 May 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 58 74 78
Rank change year-on-year
+16 +4
Permanent jobs citing SLA 9 3 3
As % of all permanent IT jobs located in Suffolk 1.64% 0.46% 0.54%
As % of the Quality Assurance & Compliance category 13.43% 4.92% 7.14%
Number of salaries quoted 9 3 3
Median salary £22,000 £35,000 £35,000
Median salary % change year-on-year
-37.14% -
UK excluding London median salary £35,000 £35,000 £33,000
% change year-on-year
- +6.06%
SLA
East of England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Suffolk region.

Quality Assurance & Compliance Category
Suffolk
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
67 61 42
As % of all permanent IT jobs located in Suffolk 12.18% 9.36% 7.61%
Number of salaries quoted 59 54 27
Median salary £30,000 £40,000 £50,000
Median salary % change year-on-year
-25.00% -20.00%
90% offered a salary of more than £19,000 £24,600 £27,000
10% offered a salary of more than £45,200 £50,000 £50,200
UK excluding London median salary £45,000 £42,500 £40,500
% change year-on-year
+5.88% +4.93%

SLA
Jobs Demand Trend in Suffolk

The demand trend of job ads across the Suffolk region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Suffolk

SLA
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Suffolk region.

SLA Salary Trend in Suffolk

SLA
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Suffolk region over the 3 months to 28 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bury St Edmunds - 9 £22,000 -
SLA
East of England

SLA
Top 30 Related IT Skills in Suffolk

For the 6 months to 28 May 2016, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Suffolk region with a requirement for SLA.

1 22 (78.57%) ITIL
2 16 (57.14%) SQL
3 13 (46.43%) Degree
3 13 (46.43%) Problem Management
4 12 (42.86%) Root Cause Analysis
4 12 (42.86%) PL/SQL
5 8 (28.57%) Windows
6 3 (10.71%) Incident Management
6 3 (10.71%) Data Protection
7 2 (7.14%) People Management
7 2 (7.14%) Active Directory
8 1 (3.57%) Business Continuity
8 1 (3.57%) Process Management
8 1 (3.57%) Disaster Recovery
8 1 (3.57%) Firewall
8 1 (3.57%) Scrum
8 1 (3.57%) VMware
8 1 (3.57%) Avaya
8 1 (3.57%) arcserve
8 1 (3.57%) Intel Security
8 1 (3.57%) BCP
8 1 (3.57%) SQL Server
8 1 (3.57%) MS Office
8 1 (3.57%) Linux
8 1 (3.57%) SharePoint
8 1 (3.57%) MS Exchange
8 1 (3.57%) LAN
8 1 (3.57%) VoIP
8 1 (3.57%) WAN
8 1 (3.57%) Cisco

SLA
Top Related IT Skills in Suffolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.57%) Exchange Server 2003
1 1 (3.57%) MS Exchange
1 1 (3.57%) SharePoint
Applications
1 1 (3.57%) MS Office
Cloud Services
1 1 (3.57%) Office 365
Communications & Networking
1 1 (3.57%) Firewall
1 1 (3.57%) LAN
1 1 (3.57%) VoIP
1 1 (3.57%) WAN
Database & Business Intelligence
1 1 (3.57%) SQL Server
Job Titles
1 15 (53.57%) Analyst
2 14 (50.00%) Support Analyst
3 12 (42.86%) Software Analyst
3 12 (42.86%) Software Support Analyst
4 8 (28.57%) Infrastructure Engineer
5 4 (14.29%) Help Desk Analyst
5 4 (14.29%) Help Desk Support
5 4 (14.29%) Help Desk Support Analyst
5 4 (14.29%) Junior
5 4 (14.29%) Support Engineer
6 3 (10.71%) IT Engineer
6 3 (10.71%) IT Infrastructure Engineer
7 2 (7.14%) Applications Support Engineer
7 2 (7.14%) Environment Support Analyst
7 2 (7.14%) ITIL Service Analyst
7 2 (7.14%) ITIL Service Desk Analyst
7 2 (7.14%) Problem Analyst
7 2 (7.14%) Service Desk Support
7 2 (7.14%) Service Desk Support Analyst
7 2 (7.14%) SQL Analyst
Miscellaneous
1 1 (3.57%) Driving Licence
Operating Systems
1 8 (28.57%) Windows
2 1 (3.57%) Linux
Processes & Methodologies
1 22 (78.57%) ITIL
2 13 (46.43%) Problem Management
3 12 (42.86%) Root Cause Analysis
4 3 (10.71%) Data Protection
4 3 (10.71%) Incident Management
5 2 (7.14%) People Management
6 1 (3.57%) Agile Software Development
6 1 (3.57%) BCP
6 1 (3.57%) Business Continuity
6 1 (3.57%) Business Continuity Planning
6 1 (3.57%) Capacity Planning
6 1 (3.57%) Disaster Recovery
6 1 (3.57%) High Availability
6 1 (3.57%) ITIL V3
6 1 (3.57%) Matrix Management
6 1 (3.57%) Network Design
6 1 (3.57%) Process Management
6 1 (3.57%) Scrum
6 1 (3.57%) Strategic Planning
Programming Languages
1 16 (57.14%) SQL
2 12 (42.86%) PL/SQL
Qualifications
1 13 (46.43%) Degree
System Software
1 2 (7.14%) Active Directory
2 1 (3.57%) Hyper-V
2 1 (3.57%) VMware Infrastructure
2 1 (3.57%) vSphere
Vendors
1 1 (3.57%) arcserve
1 1 (3.57%) Avaya
1 1 (3.57%) Cisco
1 1 (3.57%) Intel Security
1 1 (3.57%) Microsoft
1 1 (3.57%) SonicWALL
1 1 (3.57%) VMware