First Line Help Desk Analyst Jobs in Surrey

First Line Help Desk Analyst
South East > Surrey

The median First Line Help Desk Analyst salary in Surrey is £24,000 per year according to job vacancies posted during the 6 months to 19 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 142 162 211
Rank change year-on-year +20 +49 -63
Permanent jobs requiring a First Line Help Desk Analyst 7 3 2
As % of all permanent jobs advertised in Surrey 0.28% 0.12% 0.058%
As % of the Job Titles category 0.31% 0.13% 0.060%
Number of salaries quoted 7 3 2
10th Percentile - - -
25th Percentile £22,000 - £26,250
Median annual salary (50th Percentile) £24,000 £25,000 £27,500
Median % change year-on-year -4.00% -9.09% +41.03%
75th Percentile £25,000 £26,875 £28,750
90th Percentile - £28,000 -
South East median annual salary £24,000 £25,000 £27,500
% change year-on-year -4.00% -9.09% +0.92%

All Permanent IT Job Vacancies
Surrey

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Surrey. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Surrey with a recognized job title 2,263 2,386 3,324
% of permanent jobs with a recognized job title 91.10% 94.12% 96.52%
Number of salaries quoted 1,474 1,505 2,066
10th Percentile £27,500 £31,650 £32,000
25th Percentile £38,000 £43,750 £42,500
Median annual salary (50th Percentile) £50,000 £60,000 £55,500
Median % change year-on-year -16.67% +8.11% +5.71%
75th Percentile £65,000 £75,000 £67,500
90th Percentile £80,000 £90,000 £80,000
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

First Line Help Desk Analyst
Job Vacancy Trend in Surrey

Job postings that featured First Line Help Desk Analyst in the job title as a proportion of all IT jobs advertised in Surrey.

Job vacancy trend for First Line Help Desk Analyst in Surrey

First Line Help Desk Analyst
Salary Trend in Surrey

3-month moving average salary quoted in jobs citing First Line Help Desk Analyst in Surrey.

Salary trend for First Line Help Desk Analyst in Surrey

First Line Help Desk Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing First Line Help Desk Analyst within the Surrey region over the 6 months to 19 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Woking - 4 £24,000 -
Leatherhead -18 3 £23,000 -8.00%
First Line Help Desk Analyst
South East

First Line Help Desk Analyst Skill Set
Top 14 Co-occurring Skills and Capabilities in Surrey

For the 6 months to 19 April 2024, First Line Help Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Surrey region featuring First Line Help Desk Analyst in the job title.

1 7 (100.00%) Microsoft Office
1 7 (100.00%) Windows
1 7 (100.00%) Microsoft
1 7 (100.00%) Active Directory
2 4 (57.14%) Wi-Fi
2 4 (57.14%) Degree
2 4 (57.14%) Entra ID
2 4 (57.14%) Documentation Skills
2 4 (57.14%) Azure
2 4 (57.14%) Microsoft 365
2 4 (57.14%) VoIP
3 3 (42.86%) SLA
3 3 (42.86%) ServiceNow
3 3 (42.86%) assyst

First Line Help Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 7 (100.00%) Microsoft Office
Business Applications
1 3 (42.86%) assyst
Cloud Services
1 4 (57.14%) Azure
1 4 (57.14%) Entra ID
1 4 (57.14%) Microsoft 365
Communications & Networking
1 4 (57.14%) VoIP
1 4 (57.14%) Wi-Fi
General
1 4 (57.14%) Documentation Skills
Operating Systems
1 7 (100.00%) Windows
Qualifications
1 4 (57.14%) Degree
Quality Assurance & Compliance
1 3 (42.86%) SLA
System Software
1 7 (100.00%) Active Directory
Vendors
1 7 (100.00%) Microsoft
2 3 (42.86%) ServiceNow