The first table below looks at the demand for the 1st Line Support Analyst role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Surrey region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
First Line Support Analyst
Rank 206 200 231
Rank change year-on-year
-6 +31
Permanent jobs requiring a 1st Line Support Analyst 12 16 7
As % of all permanent IT jobs located in Surrey 0.23% 0.30% 0.12%
As % of the Job Titles category 0.24% 0.32% 0.12%
Number of salaries quoted 12 15 6
Average salary £21,750 £21,000 £19,000
Average salary % change year-on-year
+3.57% +10.52%
90% offered a salary of more than £19,500 £17,000 £16,500
10% offered a salary of more than £26,500 £27,750 £24,275
UK excluding London average salary £21,000 £20,500 £20,000
% change year-on-year
+2.43% +2.50%
Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
5057 5073 5795
As % of all permanent IT jobs located in Surrey 95.18% 95.83% 95.44%
Number of salaries quoted 4134 4028 5080
Average salary £45,000 £40,000 £45,000
Average salary % change year-on-year
+12.50% -11.11%
90% offered a salary of more than £25,000 £25,000 £27,500
10% offered a salary of more than £60,000 £65,000 £60,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
1st Line Support Analyst
South East

1st Line Support Analyst
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in Surrey

1st Line Support Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the Surrey region.

1st Line Support Analyst Salary Trend in Surrey

1st Line Support Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Analyst within the Surrey region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Dorking - 3 £19,500 - 2
Woking -6 2 £21,000 -27.58%
Guildford -4 1 £18,000 +5.88%
1st Line Support Analyst
South East

1st Line Support Analyst
Top 30 Related IT Skills in Surrey

For the 6 months to 18 April 2014, IT jobs across the Surrey region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 11 (50.00%) MS Excel
1 11 (50.00%) Microsoft
1 11 (50.00%) Active Directory
2 10 (45.45%) MS Office
3 8 (36.36%) Windows
4 7 (31.82%) ITIL
4 7 (31.82%) SLA
5 6 (27.27%) Blackberry
5 6 (27.27%) Windows 7
6 5 (22.73%) Microsoft Certification
6 5 (22.73%) Citrix
6 5 (22.73%) MCP
6 5 (22.73%) MCSE
7 3 (13.64%) Windows 8
7 3 (13.64%) Windows XP
8 2 (9.09%) MS Exchange
8 2 (9.09%) VPN
8 2 (9.09%) HP
8 2 (9.09%) Cisco
8 2 (9.09%) Blackberry Enterprise Server
8 2 (9.09%) Internet
8 2 (9.09%) Data Entry
8 2 (9.09%) VMware
8 2 (9.09%) VMware Infrastructure
8 2 (9.09%) Service Management
9 1 (4.55%) Management Information System
9 1 (4.55%) Electronics
9 1 (4.55%) Legal
9 1 (4.55%) Network+ Certification
9 1 (4.55%) Software Engineering

1st Line Support Analyst
Top Related IT Skills in Surrey by Category

For the 6 months to 18 April 2014, IT jobs across the Surrey region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (9.09%) MS Exchange
1 2 (9.09%) Blackberry Enterprise Server
2 1 (4.55%) IBM Notes
Applications
1 11 (50.00%) MS Excel
2 10 (45.45%) MS Office
3 1 (4.55%) MS PowerPoint
Communications & Networking
1 2 (9.09%) VPN
1 2 (9.09%) Internet
2 1 (4.55%) VoIP
2 1 (4.55%) TCP/IP
General
1 1 (4.55%) Electronics
1 1 (4.55%) Legal
Miscellaneous
1 6 (27.27%) Blackberry
2 1 (4.55%) Management Information System
2 1 (4.55%) NHS
Operating Systems
1 8 (36.36%) Windows
2 6 (27.27%) Windows 7
3 3 (13.64%) Windows 8
3 3 (13.64%) Windows XP
4 1 (4.55%) Windows Server 2008
4 1 (4.55%) Windows Server 2003
Processes & Methodologies
1 7 (31.82%) ITIL
2 2 (9.09%) Data Entry
2 2 (9.09%) Service Management
3 1 (4.55%) Software Engineering
3 1 (4.55%) Time Management
3 1 (4.55%) Network Monitoring
3 1 (4.55%) E-Commerce
Programming Languages
1 1 (4.55%) C
1 1 (4.55%) SQL
Qualifications
1 5 (22.73%) Microsoft Certification
1 5 (22.73%) MCP
1 5 (22.73%) MCSE
2 1 (4.55%) Network+ Certification
2 1 (4.55%) MCITP
2 1 (4.55%) Degree
2 1 (4.55%) SAP Certification
2 1 (4.55%) CCNA
2 1 (4.55%) Cisco Certification
Quality Assurance & Compliance
1 7 (31.82%) SLA
2 1 (4.55%) ISO/IEC 27001
2 1 (4.55%) ISO 9001
System Software
1 11 (50.00%) Active Directory
2 2 (9.09%) VMware Infrastructure
3 1 (4.55%) Terminal Services
Vendors
1 11 (50.00%) Microsoft
2 5 (22.73%) Citrix
3 2 (9.09%) HP
3 2 (9.09%) Cisco
3 2 (9.09%) VMware
4 1 (4.55%) SolarWinds
4 1 (4.55%) Sophos
4 1 (4.55%) Lotus
4 1 (4.55%) SAP
Dorking, Surrey
Global Technology Solutions Ltd
Salary: £18000 - £21000 per annum + ben+training
Posted: Yesterday