The table below looks at the statistics for the 1st Line Support Analyst role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
First Line Support Analyst
Rank 185 195 213
Rank change year-on-year
+10 +18
Permanent jobs requiring a 1st Line Support Analyst 24 9 11
As % of all permanent IT jobs located in Surrey 0.54% 0.21% 0.22%
As % of the Job Titles category 0.56% 0.22% 0.22%
Number of salaries quoted 24 9 9
Average salary £20,500 £21,000 £21,000
Average salary % change year-on-year
-2.38% -
90% offered a salary of more than £20,000 £20,000 £16,800
10% offered a salary of more than £22,000 £25,300 £26,000
UK excluding London average salary £20,200 £20,000 £20,000
% change year-on-year
+1.00% -
1st Line Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4309 4035 4930
As % of all permanent IT jobs located in Surrey 97.22% 94.41% 96.52%
Number of salaries quoted 3616 3212 4223
Average salary £42,500 £45,000 £42,500
Average salary % change year-on-year
-5.55% +5.88%
90% offered a salary of more than £25,000 £26,000 £26,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support Analyst
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in Surrey

1st Line Support Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the Surrey region.

1st Line Support Analyst Salary Trend in Surrey

1st Line Support Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Analyst within the Surrey region over the 3 months to 27 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Woking +27 15 £21,500 +2.38% 3
Guildford -8 4 £20,000 - 1
Reigate - 3 £20,000 -
Redhill - 1 £21,750 -
1st Line Support Analyst
South East

1st Line Support Analyst
Top 30 Related IT Skills in Surrey

For the 6 months to 27 January 2015, IT jobs across the Surrey region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 28 (77.78%) Microsoft
2 25 (69.44%) Citrix
3 23 (63.89%) Windows
4 19 (52.78%) MS Office
5 18 (50.00%) MS Excel
6 16 (44.44%) Active Directory
7 15 (41.67%) Windows 7
8 14 (38.89%) Service Management
9 12 (33.33%) ITIL
9 12 (33.33%) LAN
9 12 (33.33%) WAN
10 11 (30.56%) MCP
10 11 (30.56%) A+ Certification
10 11 (30.56%) MS PowerPoint
10 11 (30.56%) Analytical Skills
11 10 (27.78%) Mac OS
11 10 (27.78%) XenApp
11 10 (27.78%) XenDesktop
11 10 (27.78%) Project Planning
11 10 (27.78%) Citrix Presentation Server
11 10 (27.78%) SCCM
11 10 (27.78%) Blackberry
11 10 (27.78%) HP
11 10 (27.78%) DNS
11 10 (27.78%) DHCP
11 10 (27.78%) TCP/IP
11 10 (27.78%) VoIP
11 10 (27.78%) MS Exchange
12 6 (16.67%) CRM
12 6 (16.67%) SharePoint

1st Line Support Analyst
Top Related IT Skills in Surrey by Category

For the 6 months to 27 January 2015, IT jobs across the Surrey region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (27.78%) MS Exchange
2 6 (16.67%) SharePoint
3 4 (11.11%) WorkSite
Applications
1 19 (52.78%) MS Office
2 18 (50.00%) MS Excel
3 11 (30.56%) MS PowerPoint
Business Applications
1 1 (2.78%) SalesLogix
1 1 (2.78%) Dynamics AX
Communications & Networking
1 12 (33.33%) WAN
1 12 (33.33%) LAN
2 10 (27.78%) VoIP
2 10 (27.78%) DNS
2 10 (27.78%) DHCP
2 10 (27.78%) TCP/IP
3 5 (13.89%) VPN
3 5 (13.89%) Firewall
4 2 (5.56%) Internet
Database & Business Intelligence
1 4 (11.11%) SQL Server
General
1 6 (16.67%) Legal
2 4 (11.11%) Law
Miscellaneous
1 11 (30.56%) Analytical Skills
2 10 (27.78%) Blackberry
3 4 (11.11%) EPoS
4 2 (5.56%) Mobile Computing
Operating Systems
1 23 (63.89%) Windows
2 15 (41.67%) Windows 7
3 10 (27.78%) Mac OS
4 5 (13.89%) Windows Server 2008
4 5 (13.89%) Windows XP
4 5 (13.89%) Windows Server 2003
5 1 (2.78%) Windows Vista
5 1 (2.78%) Windows 2000 Server
Processes & Methodologies
1 14 (38.89%) Service Management
2 12 (33.33%) ITIL
3 10 (27.78%) Project Planning
4 6 (16.67%) CRM
5 5 (13.89%) Line Management
6 1 (2.78%) Project Management
6 1 (2.78%) Service Delivery
6 1 (2.78%) Incident Management
Qualifications
1 11 (30.56%) MCP
1 11 (30.56%) A+ Certification
2 2 (5.56%) Degree
2 2 (5.56%) HND
3 1 (2.78%) CCNA
3 1 (2.78%) Cisco Certification
3 1 (2.78%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 4 (11.11%) SLA
System Software
1 16 (44.44%) Active Directory
2 10 (27.78%) Citrix Presentation Server
2 10 (27.78%) XenApp
2 10 (27.78%) XenDesktop
Systems Management
1 10 (27.78%) SCCM
Vendors
1 28 (77.78%) Microsoft
2 25 (69.44%) Citrix
3 10 (27.78%) HP
4 1 (2.78%) Epicor
4 1 (2.78%) Sage
Guildford, Surrey
Information Technology Services
Salary: £18k - 22k per year
Posted: 5 hours ago
Woking, Surrey
Capital IT Resourcing LTD
Salary: £18k - 22k per year + Overtime & Shift Allowance
Posted: Yesterday
Woking, Surrey
Broady Limited
Salary: From £18,000 to £22,000 per annum + shift allowance + benefits
Posted: 2 days ago
Woking, Surrey
Global Technology Solutions Ltd
Salary: £20000 - £24000 per annum
Posted: 4 days ago