The table below looks at the statistics for the 1st Line Support Analyst role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
First Line Support Analyst
Rank 192 200 202
Rank change year-on-year
+8 +2
Permanent jobs requiring a 1st Line Support Analyst 14 7 15
As % of all permanent IT jobs located in Surrey 0.29% 0.15% 0.29%
As % of the Job Titles category 0.31% 0.16% 0.30%
Number of salaries quoted 14 5 14
Average salary £21,500 £20,000 £19,750
Average salary % change year-on-year
+7.50% +1.26%
90% offered a salary of more than £16,000 £17,800 £17,000
10% offered a salary of more than £26,970 £27,500 £24,250
UK excluding London average salary £19,000 £18,000 £19,000
% change year-on-year
+5.55% -5.26%
1st Line Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4527 4506 5038
As % of all permanent IT jobs located in Surrey 95.23% 95.45% 96.18%
Number of salaries quoted 3665 3672 4333
Average salary £45,000 £42,500 £41,000
Average salary % change year-on-year
+5.88% +3.65%
90% offered a salary of more than £25,000 £25,000 £25,500
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

1st Line Support Analyst
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in Surrey

1st Line Support Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the Surrey region.

1st Line Support Analyst Salary Trend in Surrey

1st Line Support Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Analyst within the Surrey region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Redhill - 5 £21,500 -
Woking - 3 £16,000 -
Guildford +9 1 £23,400 +37.64%
Reigate - 1 £22,500 -
1st Line Support Analyst
South East

1st Line Support Analyst
Top 30 Related IT Skills in Surrey

For the 6 months to 19 September 2014, IT jobs across the Surrey region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 19 (55.88%) Windows
2 17 (50.00%) Active Directory
3 16 (47.06%) Microsoft
4 14 (41.18%) SLA
4 14 (41.18%) MS Office
5 11 (32.35%) MS Excel
6 9 (26.47%) ITIL
7 8 (23.53%) Windows 7
8 5 (14.71%) Blackberry
8 5 (14.71%) Service Management
8 5 (14.71%) Finance
9 4 (11.76%) Banking
9 4 (11.76%) Retail
9 4 (11.76%) Statistics
9 4 (11.76%) Team Foundation Server
9 4 (11.76%) Project Management
9 4 (11.76%) Windows XP
9 4 (11.76%) Data Warehouse
9 4 (11.76%) Citrix
9 4 (11.76%) VPN
9 4 (11.76%) Windows Server 2003
9 4 (11.76%) Continuous Improvement
9 4 (11.76%) Windows 8
10 3 (8.82%) Analytical Skills
10 3 (8.82%) Windows Server 2012
10 3 (8.82%) EPoS
10 3 (8.82%) SQL
10 3 (8.82%) SQL Server
10 3 (8.82%) Blackberry Enterprise Server
10 3 (8.82%) Legal

1st Line Support Analyst
Top Related IT Skills in Surrey by Category

For the 6 months to 19 September 2014, IT jobs across the Surrey region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (8.82%) Blackberry Enterprise Server
2 2 (5.88%) SharePoint
2 2 (5.88%) MS Exchange
3 1 (2.94%) IBM Notes
Applications
1 14 (41.18%) MS Office
2 11 (32.35%) MS Excel
Communications & Networking
1 4 (11.76%) VPN
2 2 (5.88%) VoIP
3 1 (2.94%) TCP/IP
Database & Business Intelligence
1 4 (11.76%) Data Warehouse
2 3 (8.82%) SQL Server
3 2 (5.88%) MS Access
Development Applications
1 4 (11.76%) Team Foundation Server
General
1 5 (14.71%) Finance
2 4 (11.76%) Banking
2 4 (11.76%) Retail
3 3 (8.82%) Legal
4 1 (2.94%) Marketing
Libraries, Frameworks & Software Standards
1 1 (2.94%) HTML
Miscellaneous
1 5 (14.71%) Blackberry
2 4 (11.76%) Statistics
3 3 (8.82%) EPoS
3 3 (8.82%) Analytical Skills
4 1 (2.94%) Wiki
Operating Systems
1 19 (55.88%) Windows
2 8 (23.53%) Windows 7
3 4 (11.76%) Windows 8
3 4 (11.76%) Windows XP
3 4 (11.76%) Windows Server 2003
4 3 (8.82%) Windows Server 2012
5 1 (2.94%) Windows Vista
5 1 (2.94%) Windows Server 2008
5 1 (2.94%) Windows 2000 Server
Processes & Methodologies
1 9 (26.47%) ITIL
2 5 (14.71%) Service Management
3 4 (11.76%) Continuous Improvement
3 4 (11.76%) Project Management
4 2 (5.88%) Network Monitoring
4 2 (5.88%) Kalman Filter
4 2 (5.88%) CRM
5 1 (2.94%) E-Commerce
5 1 (2.94%) Incident Management
5 1 (2.94%) Email Marketing
Programming Languages
1 3 (8.82%) SQL
2 2 (5.88%) C
Qualifications
1 2 (5.88%) CCNA
1 2 (5.88%) Cisco Certification
1 2 (5.88%) Network+ Certification
2 1 (2.94%) Microsoft Certification
2 1 (2.94%) MCP
2 1 (2.94%) MCSE
Quality Assurance & Compliance
1 14 (41.18%) SLA
2 3 (8.82%) ISO/IEC 27001
System Software
1 17 (50.00%) Active Directory
Vendors
1 16 (47.06%) Microsoft
2 4 (11.76%) Citrix
3 2 (5.88%) HP
3 2 (5.88%) Sophos
3 2 (5.88%) SolarWinds
3 2 (5.88%) Cisco
4 1 (2.94%) Lotus
Surrey
Millshill Recruitment Ltd
Salary: From £20,000 to £20,000 per annum + Bens
Posted: Yesterday