The first table below looks at the demand for the 1st Line Support Analyst role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Surrey region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
First Line Support Analyst
Rank 210 230 201
Rank change year-on-year
+20 -29
Permanent jobs requiring a 1st Line Support Analyst 11 7 12
As % of all permanent IT jobs located in Surrey 0.209% 0.117% 0.225%
As % of the Job Titles category 0.219% 0.122% 0.238%
Number of salaries quoted 8 6 12
Average salary £18,750 £18,250 £23,500
Average salary % change year-on-year
+2.73% -22.34%
90% offered a salary of more than £16,700 £16,500 £18,300
10% offered a salary of more than £25,500 £21,775 £25,000
UK excluding London average salary £20,050 £19,000 £20,000
% change year-on-year
+5.52% -5.00%
All Job Titles
Surrey
Permanent IT job ads with a match in the
Job Titles category
5017 5743 5034
As % of all permanent IT jobs located in Surrey 95.40% 95.84% 94.52%
Number of salaries quoted 4030 5057 4398
Average salary £42,000 £45,000 £40,000
Average salary % change year-on-year
-6.66% +12.50%
90% offered a salary of more than £27,000 £27,750 £25,000
10% offered a salary of more than £60,000 £57,500 £65,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
1st Line Support Analyst
South East

1st Line Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst across the Surrey region as a proportion of the total demand within the Job Titles category.

Surrey 1st Line Support Analyst Jobs Demand Trend

1st Line Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the Surrey region.

Surrey 1st Line Support Analyst Salary Trend

1st Line Support Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Analyst within the Surrey region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Guildford 0 7 £17,000 -
Weybridge - 1 £24,000 -
Woking - 1 £29,000 -
Godalming - 1 £20,500 -
1st Line Support Analyst
South East

1st Line Support Analyst
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Surrey region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 15 (53.57%) Windows
2 10 (35.71%) MS Excel
2 10 (35.71%) Microsoft
3 9 (32.14%) Windows XP
3 9 (32.14%) ITIL
4 8 (28.57%) MS Office
5 7 (25.00%) Citrix
6 6 (21.43%) Windows 7
7 4 (14.29%) ITSM
7 4 (14.29%) Degree
7 4 (14.29%) Microsoft Certification
7 4 (14.29%) Active Directory
8 3 (10.71%) VPN
8 3 (10.71%) CheckPoint
8 3 (10.71%) Symantec
8 3 (10.71%) Norton AntiVirus
8 3 (10.71%) Service Management
9 2 (7.143%) Management Information System
9 2 (7.143%) Device Driver
9 2 (7.143%) Incident Management
9 2 (7.143%) Retail
9 2 (7.143%) Exchange Server 2010
9 2 (7.143%) Continuous Improvement
9 2 (7.143%) Windows Vista
9 2 (7.143%) Russian Language
9 2 (7.143%) Problem Management
9 2 (7.143%) Windows Server 2008
9 2 (7.143%) SQL Server
9 2 (7.143%) Internet
9 2 (7.143%) EPoS

1st Line Support Analyst
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Surrey region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (3.571%) .NET
1 1 (3.571%) COM
Application Platforms
1 2 (7.143%) MS Exchange
1 2 (7.143%) Exchange Server 2010
2 1 (3.571%) Lotus Notes
Applications
1 10 (35.71%) MS Excel
2 8 (28.57%) MS Office
Communications & Networking
1 3 (10.71%) VPN
2 2 (7.143%) Internet
2 2 (7.143%) TCP/IP
Database & Business Intelligence
1 2 (7.143%) SQL Server
General
1 2 (7.143%) Retail
1 2 (7.143%) Russian Language
Miscellaneous
1 2 (7.143%) EPoS
1 2 (7.143%) Management Information System
1 2 (7.143%) Device Driver
2 1 (3.571%) Video Conferencing
2 1 (3.571%) Blackberry
Operating Systems
1 15 (53.57%) Windows
2 9 (32.14%) Windows XP
3 6 (21.43%) Windows 7
4 2 (7.143%) Windows Vista
4 2 (7.143%) Windows Server 2008
5 1 (3.571%) Windows Server 2003
Processes & Methodologies
1 9 (32.14%) ITIL
2 4 (14.29%) ITSM
3 3 (10.71%) Service Management
4 2 (7.143%) Incident Management
4 2 (7.143%) Problem Management
4 2 (7.143%) Continuous Improvement
5 1 (3.571%) Root Cause Analysis
Programming Languages
1 1 (3.571%) SQL
Qualifications
1 4 (14.29%) Microsoft Certification
1 4 (14.29%) Degree
2 1 (3.571%) A+ Certification
2 1 (3.571%) MCTS
2 1 (3.571%) MCP
2 1 (3.571%) MCSE
Quality Assurance & Compliance
1 1 (3.571%) SLA
System Software
1 4 (14.29%) Active Directory
2 1 (3.571%) Terminal Services
2 1 (3.571%) VMware Infrastructure
Systems Management
1 3 (10.71%) Norton AntiVirus
Vendors
1 10 (35.71%) Microsoft
2 7 (25.00%) Citrix
3 3 (10.71%) CheckPoint
3 3 (10.71%) Symantec
4 1 (3.571%) VMware
4 1 (3.571%) Blue Coat
4 1 (3.571%) Lotus
4 1 (3.571%) Cisco
Guildford, Surrey
Our client is looking for a 1st Line Support Analyst to be a key member of their busy and dynamic team who provide remote IT (ePOS) support to...
Advantage XPO
Salary: £15000 - £17000 per annum + Benefits
Posted: 23 April 2013
Godalming, Surrey
Exchange or Active Directory or Vmware /VDI would be advantageous... I am looking for the following skills: Windows 7... Active Directory. Microsoft Exchange 2010. VMware. If you have...
Reflex Computer Recruitment
Salary: £19000 - £22000 per annum + Bens
Posted: 17 May 2013