The table below looks at the statistics for the 1st Line Support Analyst role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
First Line Support Analyst
Rank 192 211 214
Rank change year-on-year
+19 +3
Permanent jobs requiring a 1st Line Support Analyst 12 19 10
As % of all permanent IT jobs located in Surrey 0.28% 0.37% 0.19%
As % of the Job Titles category 0.29% 0.39% 0.20%
Number of salaries quoted 12 19 7
Average salary £21,750 £19,500 £20,500
Average salary % change year-on-year
+11.53% -4.87%
90% offered a salary of more than £20,250 £16,500 £17,000
10% offered a salary of more than £26,100 £26,500 £24,200
UK excluding London average salary £20,500 £20,000 £20,000
% change year-on-year
+2.50% -
1st Line Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4141 4924 5044
As % of all permanent IT jobs located in Surrey 96.37% 95.63% 95.49%
Number of salaries quoted 3464 4062 4116
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £25,000 £25,000 £27,250
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support Analyst
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in Surrey

1st Line Support Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the Surrey region.

1st Line Support Analyst Salary Trend in Surrey

1st Line Support Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Analyst within the Surrey region over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford +14 4 £26,000 +44.44% 1
Redhill - 3 £21,750 -
Reigate - 3 £21,750 -
Epsom - 3 £20,250 -
Woking +13 1 £20,500 +24.24%
Sunbury-on-Thames - 1 £16,000 -
1st Line Support Analyst
South East

1st Line Support Analyst
Top 30 Related IT Skills in Surrey

For the 6 months to 29 May 2015, IT jobs across the Surrey region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 40 (80.00%) Active Directory
2 38 (76.00%) Windows
3 31 (62.00%) Citrix
4 23 (46.00%) Windows 7
4 23 (46.00%) MS Office
5 22 (44.00%) MS Excel
5 22 (44.00%) Microsoft
6 21 (42.00%) ITIL
7 20 (40.00%) LAN
7 20 (40.00%) WAN
8 14 (28.00%) Windows Server 2003
8 14 (28.00%) Windows Server 2008
9 12 (24.00%) TCP/IP
10 11 (22.00%) Blackberry
10 11 (22.00%) Law
11 10 (20.00%) WorkSite
11 10 (20.00%) SCCM
11 10 (20.00%) Service Management
11 10 (20.00%) DHCP
11 10 (20.00%) DNS
11 10 (20.00%) Windows XP
11 10 (20.00%) MS Exchange
12 9 (18.00%) Firewall
12 9 (18.00%) ITIL Foundation Certificate
12 9 (18.00%) Incident Management
13 8 (16.00%) Internet
14 7 (14.00%) A+ Certification
14 7 (14.00%) VoIP
14 7 (14.00%) MCP
14 7 (14.00%) HP

1st Line Support Analyst
Top Related IT Skills in Surrey by Category

For the 6 months to 29 May 2015, IT jobs across the Surrey region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (20.00%) WorkSite
1 10 (20.00%) MS Exchange
2 2 (4.00%) Blackberry Enterprise Server
Applications
1 23 (46.00%) MS Office
2 22 (44.00%) MS Excel
3 7 (14.00%) MS PowerPoint
Communications & Networking
1 20 (40.00%) LAN
1 20 (40.00%) WAN
2 12 (24.00%) TCP/IP
3 10 (20.00%) DHCP
3 10 (20.00%) DNS
4 9 (18.00%) Firewall
5 8 (16.00%) Internet
6 7 (14.00%) VoIP
7 1 (2.00%) VPN
General
1 11 (22.00%) Law
2 3 (6.00%) Finance
3 2 (4.00%) Legal
4 1 (2.00%) Dutch Language
4 1 (2.00%) French Language
4 1 (2.00%) German Language
Miscellaneous
1 11 (22.00%) Blackberry
2 7 (14.00%) Analytical Skills
Operating Systems
1 38 (76.00%) Windows
2 23 (46.00%) Windows 7
3 14 (28.00%) Windows Server 2003
3 14 (28.00%) Windows Server 2008
4 10 (20.00%) Windows XP
5 7 (14.00%) Mac OS
Processes & Methodologies
1 21 (42.00%) ITIL
2 10 (20.00%) Service Management
3 9 (18.00%) Incident Management
4 7 (14.00%) Project Planning
5 5 (10.00%) Line Management
5 5 (10.00%) Service Delivery
Qualifications
1 9 (18.00%) ITIL Foundation Certificate
2 7 (14.00%) A+ Certification
2 7 (14.00%) MCP
Quality Assurance & Compliance
1 1 (2.00%) SLA
System Software
1 40 (80.00%) Active Directory
2 7 (14.00%) Citrix Presentation Server
2 7 (14.00%) XenApp
2 7 (14.00%) XenDesktop
Systems Management
1 10 (20.00%) SCCM
Vendors
1 31 (62.00%) Citrix
2 22 (44.00%) Microsoft
3 7 (14.00%) HP
4 2 (4.00%) Nimsoft
5 1 (2.00%) MobileIron
Guildford
iKonnect
Salary: £18000 - £25000 per annum + negotiable
Posted: 16 days ago