The first table below looks at the demand for the 1st Line Support Analyst role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Surrey region.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
First Line Support Analyst
Rank 203 201 213
Rank change year-on-year
-2 +12
Permanent jobs requiring a 1st Line Support Analyst 17 13 13
As % of all permanent IT jobs located in Surrey 0.34% 0.26% 0.23%
As % of the Job Titles category 0.35% 0.27% 0.24%
Number of salaries quoted 17 11 11
Average salary £21,500 £20,000 £19,500
Average salary % change year-on-year
+7.50% +2.56%
90% offered a salary of more than £16,500 £17,000 £17,000
10% offered a salary of more than £28,500 £27,500 £22,500
UK excluding London average salary £20,000 £19,500 £19,000
% change year-on-year
+2.56% +2.63%
Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4852 4811 5395
As % of all permanent IT jobs located in Surrey 95.76% 95.72% 96.15%
Number of salaries quoted 4012 3868 4636
Average salary £45,000 £41,500 £42,500
Average salary % change year-on-year
+8.43% -2.35%
90% offered a salary of more than £26,500 £26,000 £27,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
1st Line Support Analyst
South East

1st Line Support Analyst
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in Surrey

1st Line Support Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the Surrey region.

1st Line Support Analyst Salary Trend in Surrey

1st Line Support Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Analyst within the Surrey region over the 3 months to 31 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Woking - 4 £16,500 -
Redhill - 3 £21,500 -
Reigate - 2 £22,500 -
1st Line Support Analyst
South East

1st Line Support Analyst
Top 30 Related IT Skills in Surrey

For the 6 months to 31 July 2014, IT jobs across the Surrey region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 18 (58.06%) Windows
2 17 (54.84%) Active Directory
3 14 (45.16%) SLA
4 13 (41.94%) Microsoft
5 12 (38.71%) MS Excel
6 11 (35.48%) MS Office
7 9 (29.03%) ITIL
8 7 (22.58%) Windows 7
9 5 (16.13%) Finance
9 5 (16.13%) Blackberry
10 4 (12.90%) Project Management
10 4 (12.90%) Microsoft Certification
10 4 (12.90%) Windows Server 2003
10 4 (12.90%) MCP
10 4 (12.90%) MCSE
10 4 (12.90%) Data Warehouse
10 4 (12.90%) Windows XP
10 4 (12.90%) VPN
10 4 (12.90%) Banking
10 4 (12.90%) Retail
10 4 (12.90%) Continuous Improvement
10 4 (12.90%) Windows 8
10 4 (12.90%) Team Foundation Server
10 4 (12.90%) Statistics
11 3 (9.68%) Windows Server 2012
11 3 (9.68%) ISO/IEC 27001
11 3 (9.68%) SQL
11 3 (9.68%) Blackberry Enterprise Server
12 2 (6.45%) Sophos
12 2 (6.45%) CCNA

1st Line Support Analyst
Top Related IT Skills in Surrey by Category

For the 6 months to 31 July 2014, IT jobs across the Surrey region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (9.68%) Blackberry Enterprise Server
2 2 (6.45%) MS Exchange
3 1 (3.23%) IBM Notes
Applications
1 12 (38.71%) MS Excel
2 11 (35.48%) MS Office
Communications & Networking
1 4 (12.90%) VPN
2 2 (6.45%) VoIP
3 1 (3.23%) TCP/IP
Database & Business Intelligence
1 4 (12.90%) Data Warehouse
2 2 (6.45%) MS Access
Development Applications
1 4 (12.90%) Team Foundation Server
General
1 5 (16.13%) Finance
2 4 (12.90%) Banking
2 4 (12.90%) Retail
3 1 (3.23%) Legal
3 1 (3.23%) Marketing
Libraries, Frameworks & Software Standards
1 1 (3.23%) HTML
Miscellaneous
1 5 (16.13%) Blackberry
2 4 (12.90%) Statistics
3 1 (3.23%) Wiki
Operating Systems
1 18 (58.06%) Windows
2 7 (22.58%) Windows 7
3 4 (12.90%) Windows Server 2003
3 4 (12.90%) Windows XP
3 4 (12.90%) Windows 8
4 3 (9.68%) Windows Server 2012
5 1 (3.23%) Windows Server 2008
5 1 (3.23%) Windows 2000 Server
Processes & Methodologies
1 9 (29.03%) ITIL
2 4 (12.90%) Project Management
2 4 (12.90%) Continuous Improvement
3 2 (6.45%) Service Management
3 2 (6.45%) Network Monitoring
4 1 (3.23%) Incident Management
4 1 (3.23%) Email Marketing
4 1 (3.23%) E-Commerce
Programming Languages
1 3 (9.68%) SQL
2 2 (6.45%) C
Qualifications
1 4 (12.90%) Microsoft Certification
1 4 (12.90%) MCP
1 4 (12.90%) MCSE
2 2 (6.45%) CCNA
2 2 (6.45%) Cisco Certification
2 2 (6.45%) Network+ Certification
Quality Assurance & Compliance
1 14 (45.16%) SLA
2 3 (9.68%) ISO/IEC 27001
System Software
1 17 (54.84%) Active Directory
Vendors
1 13 (41.94%) Microsoft
2 2 (6.45%) Sophos
2 2 (6.45%) Cisco
2 2 (6.45%) HP
2 2 (6.45%) Citrix
2 2 (6.45%) SolarWinds
3 1 (3.23%) Lotus