The table below looks at the statistics for the 1st Line Support Analyst role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
First Line Support Analyst
Rank 175 168 201
Rank change year-on-year
-7 +33
Permanent jobs requiring a 1st Line Support Analyst 28 46 8
As % of all permanent IT jobs located in Surrey 0.72% 1.03% 0.18%
As % of the Job Titles category 0.74% 1.04% 0.19%
Number of salaries quoted 28 44 8
Average salary £19,750 £21,500 £21,750
Average salary % change year-on-year
-8.13% -1.14%
90% offered a salary of more than £17,500 £20,000 £20,000
10% offered a salary of more than £21,500 £22,150 £24,400
UK excluding London average salary £20,500 £20,500 £20,000
% change year-on-year
- +2.50%
1st Line Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
3762 4402 4239
As % of all permanent IT jobs located in Surrey 97.11% 98.24% 96.80%
Number of salaries quoted 3274 3682 3360
Average salary £45,000 £42,500 £45,000
Average salary % change year-on-year
+5.88% -5.55%
90% offered a salary of more than £25,000 £25,000 £26,000
10% offered a salary of more than £62,500 £60,000 £65,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

1st Line Support Analyst
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in Surrey

1st Line Support Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the Surrey region.

1st Line Support Analyst Salary Trend in Surrey

1st Line Support Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Analyst within the Surrey region over the 3 months to 12 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Egham - 10 £21,500 - 1
Woking -19 1 £25,000 +17.64%
Staines - 1 £19,000 -
Thames Ditton - 1 £20,000 -
1st Line Support Analyst
South East

1st Line Support Analyst
Top 30 Related IT Skills in Surrey

For the 6 months to 12 February 2016, IT jobs across the Surrey region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 40 (70.18%) Windows
2 37 (64.91%) Microsoft
3 31 (54.39%) Windows Server
4 27 (47.37%) Windows 7
5 23 (40.35%) SLA
5 23 (40.35%) Active Directory
6 22 (38.60%) MS Office
7 21 (36.84%) VMware
7 21 (36.84%) VMware Infrastructure
8 20 (35.09%) MS Excel
9 19 (33.33%) Windows XP
9 19 (33.33%) MS Exchange
10 18 (31.58%) Windows Server 2003
10 18 (31.58%) Windows Vista
10 18 (31.58%) Windows Server 2008
11 15 (26.32%) Exchange Server 2007
12 13 (22.81%) Blackberry
13 12 (21.05%) Microsoft Certification
13 12 (21.05%) Hyper-V
14 11 (19.30%) Firewall
14 11 (19.30%) DNS
14 11 (19.30%) TCP/IP
14 11 (19.30%) ITIL
15 10 (17.54%) Backup Exec
15 10 (17.54%) SSL
15 10 (17.54%) HP
15 10 (17.54%) Dell
15 10 (17.54%) Symantec
15 10 (17.54%) SonicWALL
15 10 (17.54%) Exchange Server 2003

1st Line Support Analyst
Top Related IT Skills in Surrey by Category

For the 6 months to 12 February 2016, IT jobs across the Surrey region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (33.33%) MS Exchange
2 15 (26.32%) Exchange Server 2007
3 10 (17.54%) Exchange Server 2003
3 10 (17.54%) Exchange Server 2010
4 1 (1.75%) SharePoint
4 1 (1.75%) Skype for Business
Applications
1 22 (38.60%) MS Office
2 20 (35.09%) MS Excel
3 5 (8.77%) MS PowerPoint
3 5 (8.77%) MS Visio
Business Applications
1 1 (1.75%) Dynamics CRM
Cloud Services
1 9 (15.79%) Office 365
Communications & Networking
1 11 (19.30%) DNS
1 11 (19.30%) Firewall
1 11 (19.30%) TCP/IP
2 10 (17.54%) SSL
3 7 (12.28%) VPN
4 4 (7.02%) SAN
5 2 (3.51%) Internet
5 2 (3.51%) LAN
5 2 (3.51%) WAN
6 1 (1.75%) NetScaler
Database & Business Intelligence
1 1 (1.75%) SQL Server
Development Applications
1 1 (1.75%) AdminStudio
General
1 3 (5.26%) Marketing
Miscellaneous
1 13 (22.81%) Blackberry
2 5 (8.77%) Analytical Skills
3 4 (7.02%) Driving Licence
4 2 (3.51%) NHS
5 1 (1.75%) Clustering
5 1 (1.75%) Computer Science
Operating Systems
1 40 (70.18%) Windows
2 31 (54.39%) Windows Server
3 27 (47.37%) Windows 7
4 19 (33.33%) Windows XP
5 18 (31.58%) Windows Server 2003
5 18 (31.58%) Windows Server 2008
5 18 (31.58%) Windows Vista
6 9 (15.79%) Windows 8
7 8 (14.04%) Android
7 8 (14.04%) Apple iOS
8 7 (12.28%) Windows Server 2012
9 4 (7.02%) Linux
Processes & Methodologies
1 11 (19.30%) ITIL
2 7 (12.28%) Project Management
3 6 (10.53%) Business Continuity
4 4 (7.02%) Service Delivery
5 3 (5.26%) Mentoring
6 2 (3.51%) Coaching
6 2 (3.51%) Incident Management
6 2 (3.51%) Line Management
6 2 (3.51%) Service Management
6 2 (3.51%) Software Engineering
7 1 (1.75%) Application Packaging
7 1 (1.75%) BCP
7 1 (1.75%) Business Continuity Planning
7 1 (1.75%) Capacity Management
7 1 (1.75%) Change Management
7 1 (1.75%) CRM
7 1 (1.75%) Disaster Recovery
7 1 (1.75%) High Availability
7 1 (1.75%) Performance Monitoring
Programming Languages
1 1 (1.75%) PowerShell
Qualifications
1 12 (21.05%) Microsoft Certification
2 8 (14.04%) MCDST
3 4 (7.02%) Degree
4 3 (5.26%) MCSE
5 2 (3.51%) ITIL Foundation Certificate
5 2 (3.51%) MCP
6 1 (1.75%) HNC
6 1 (1.75%) MCSA
6 1 (1.75%) MCTS
Quality Assurance & Compliance
1 23 (40.35%) SLA
System Software
1 23 (40.35%) Active Directory
2 21 (36.84%) VMware Infrastructure
3 12 (21.05%) Hyper-V
4 1 (1.75%) Microsoft App-V
4 1 (1.75%) XenApp
4 1 (1.75%) XenDesktop
Systems Management
1 10 (17.54%) Backup Exec
2 2 (3.51%) SCOM
3 1 (1.75%) Microsoft Data Protection Manager
3 1 (1.75%) SCCM
3 1 (1.75%) SCVMM
Vendors
1 37 (64.91%) Microsoft
2 21 (36.84%) VMware
3 10 (17.54%) Dell
3 10 (17.54%) HP
3 10 (17.54%) SonicWALL
3 10 (17.54%) Symantec
4 5 (8.77%) Adobe
5 1 (1.75%) AppSense
5 1 (1.75%) Cisco
5 1 (1.75%) Citrix
Egham, Surrey
Global Technology Solutions Ltd
Salary: £19000 - £24000 per annum + Benefits
Posted: 2 days ago