The statistics below represent IT jobs advertised across the Surrey region that had 1st Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 February 2017 with a comparison to same period over 2 years.

3 months to
26 Feb 2017
Same period 2016 Same period 2015
First Line Support Analyst
South East / Surrey
Rank 145 183 171
Rank change year-on-year
+38 -12
Permanent jobs requiring a 1st Line Support Analyst 13 28 45
As % of all permanent IT jobs located in Surrey 0.49% 0.69% 1.00%
As % of the Job Titles category 0.51% 0.71% 1.02%
Number of salaries quoted 13 28 43
Median salary £24,000 £19,875 £21,500
Median salary % change year-on-year
+20.75% -7.55%
90% offered a salary of more than £20,500 £17,500 £20,000
10% offered a salary of more than £25,000 £21,500 £22,200
UK excluding London median salary £21,500 £21,000 £20,500
% change year-on-year
+2.38% +2.43%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
2544 3919 4400
As % of all permanent IT jobs located in Surrey 96.29% 97.25% 97.95%
Number of salaries quoted 2095 3403 3667
Median salary £45,000 £45,000 £42,500
Median salary % change year-on-year
- +5.88%
90% offered a salary of more than £23,000 £25,000 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

1st Line Support Analyst
Jobs Demand Trend in Surrey

The demand trend of job ads across the Surrey region that featured 1st Line Support Analyst in the job title.

1st Line Support Analyst Jobs Demand Trend in Surrey

1st Line Support Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the Surrey region.

1st Line Support Analyst Salary Trend in Surrey

1st Line Support Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Analyst within the Surrey region over the 3 months to 26 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Epsom - 7 £24,000 -
Godalming - 3 £20,500 -
Redhill - 2 £25,000 -
Reigate - 1 £26,500 -
1st Line Support Analyst
South East

1st Line Support Analyst Skill Set
Top 30 Related IT Skills in Surrey

For the 6 months to 26 February 2017, 1st Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region featuring 1st Line Support Analyst in the job title.

1 18 (66.67%) Windows
2 17 (62.96%) Active Directory
3 14 (51.85%) ITIL
4 9 (33.33%) MS Exchange
5 8 (29.63%) SharePoint
5 8 (29.63%) Citrix
5 8 (29.63%) Workflow Management
5 8 (29.63%) Microsoft
5 8 (29.63%) Workflow
5 8 (29.63%) Analytical Skills
5 8 (29.63%) Exchange Server 2007
5 8 (29.63%) SCCM
5 8 (29.63%) SharePoint 2010
5 8 (29.63%) ITIL V3
6 7 (25.93%) Windows 7
6 7 (25.93%) MS Office
7 5 (18.52%) MS Excel
7 5 (18.52%) Finance
7 5 (18.52%) Windows 8
8 4 (14.81%) Line Management
8 4 (14.81%) Windows 10
9 3 (11.11%) CRM
9 3 (11.11%) SQL
9 3 (11.11%) Microsoft Certification
9 3 (11.11%) Splunk
9 3 (11.11%) Office 365
10 2 (7.41%) Service Management
11 1 (3.70%) ITSM
11 1 (3.70%) MS PowerPoint
11 1 (3.70%) Incident Management

1st Line Support Analyst Skill Set
Top Related IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (33.33%) MS Exchange
2 8 (29.63%) Exchange Server 2007
2 8 (29.63%) SharePoint
2 8 (29.63%) SharePoint 2010
Applications
1 7 (25.93%) MS Office
2 5 (18.52%) MS Excel
3 1 (3.70%) MS PowerPoint
Cloud Services
1 3 (11.11%) Office 365
Communications & Networking
1 1 (3.70%) VoIP
1 1 (3.70%) VPN
General
1 5 (18.52%) Finance
Miscellaneous
1 8 (29.63%) Analytical Skills
2 1 (3.70%) Driving Licence
2 1 (3.70%) Fat Client
2 1 (3.70%) Thin Client
Operating Systems
1 18 (66.67%) Windows
2 7 (25.93%) Windows 7
3 5 (18.52%) Windows 8
4 4 (14.81%) Windows 10
5 1 (3.70%) Android
5 1 (3.70%) Apple iOS
5 1 (3.70%) Mac OS X
Processes & Methodologies
1 14 (51.85%) ITIL
2 8 (29.63%) ITIL V3
2 8 (29.63%) Workflow
2 8 (29.63%) Workflow Management
3 4 (14.81%) Line Management
4 3 (11.11%) CRM
5 2 (7.41%) Service Management
6 1 (3.70%) Incident Management
6 1 (3.70%) ITSM
Programming Languages
1 3 (11.11%) SQL
Qualifications
1 3 (11.11%) Microsoft Certification
Quality Assurance & Compliance
1 1 (3.70%) SLA
System Software
1 17 (62.96%) Active Directory
Systems Management
1 8 (29.63%) SCCM
Vendors
1 8 (29.63%) Citrix
1 8 (29.63%) Microsoft
2 3 (11.11%) Splunk
Woking, Surrey
Elliot
Salary: Up to £22,000 per annum plus company pension & benefits.
Posted: 4 days ago