The table below looks at the statistics for Contact Management skills in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Contact Management over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Contact Management
Rank 213 - -
Rank change year-on-year
- 0
Permanent jobs citing Contact Management 1 0 0
As % of all permanent IT jobs located in Surrey 0.023% - -
As % of the Processes & Methodologies category 0.027% - -
Number of salaries quoted 1 0 0
Average salary £17,000 - -
UK excluding London average salary £52,500 £150,000 £37,500
% change year-on-year
-65.00% +300.00%
Contact Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Surrey region.

Processes & Methodologies Category
Surrey
Permanent IT job ads with a match in the
Processes & Methodologies category
3708 4021 3815
As % of all permanent IT jobs located in Surrey 83.68% 82.45% 79.13%
Number of salaries quoted 3218 3252 2994
Average salary £47,500 £47,500 £45,000
Average salary % change year-on-year
- +5.55%
90% offered a salary of more than £31,500 £30,000 £30,000
10% offered a salary of more than £67,500 £65,000 £65,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Contact Management
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Contact Management across the Surrey region as a proportion of the total demand within the Processes & Methodologies category.

Contact Management Jobs Demand Trend in Surrey

Contact Management
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management across the Surrey region.

Contact Management Salary Trend in Surrey

Contact Management
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Contact Management within the Surrey region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Weybridge - 1 £17,000 -
Contact Management
South East

Contact Management
Top 19 Related IT Skills in Surrey

For the 6 months to 28 August 2015, IT jobs across the Surrey region citing Contact Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management.

1 2 (100.00%) Microsoft
2 1 (50.00%) Sun
2 1 (50.00%) Microsoft Certification
2 1 (50.00%) Back Office
2 1 (50.00%) Replication
2 1 (50.00%) E-Learning
2 1 (50.00%) Billing
2 1 (50.00%) Business Analysis
2 1 (50.00%) Smartphone
2 1 (50.00%) Incident Management
2 1 (50.00%) Statistics
2 1 (50.00%) Data Protection
2 1 (50.00%) Mobile App
2 1 (50.00%) User Experience
2 1 (50.00%) MS Office
2 1 (50.00%) ITIL
2 1 (50.00%) MCT
2 1 (50.00%) MS Excel
2 1 (50.00%) SLA

Contact Management
Top Related IT Skills in Surrey by Category

For the 6 months to 28 August 2015, IT jobs across the Surrey region citing Contact Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management. Up to 20 skills are shown per category.

Applications
1 1 (50.00%) MS Office
1 1 (50.00%) MS Excel
General
1 1 (50.00%) Back Office
1 1 (50.00%) Billing
Job Titles
1 1 (50.00%) Trainer
Miscellaneous
1 1 (50.00%) Replication
1 1 (50.00%) E-Learning
1 1 (50.00%) Smartphone
1 1 (50.00%) Statistics
1 1 (50.00%) Mobile App
1 1 (50.00%) User Experience
Processes & Methodologies
1 1 (50.00%) ITIL
1 1 (50.00%) Business Analysis
1 1 (50.00%) Incident Management
1 1 (50.00%) Data Protection
Qualifications
1 1 (50.00%) MCT
1 1 (50.00%) Microsoft Certification
Quality Assurance & Compliance
1 1 (50.00%) SLA
Vendors
1 2 (100.00%) Microsoft
2 1 (50.00%) Sun