The first table below looks at the demand for the Customer Services Manager role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Services Manager in their job title over the 3 months to 20 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Surrey region.

Location
3 months to
20 May 2013
Same period 2012 Same period 2011
Customer Service Manager
Rank 211 - -
Rank change year-on-year
- 0
Permanent jobs requiring a Customer Services Manager 5 0 0
As % of all permanent IT jobs located in Surrey 0.096% - -
As % of the Job Titles category 0.100% - -
Number of salaries quoted 3 0 0
Average salary £38,000 - -
UK excluding London average salary £43,000 £37,000 £40,000
% change year-on-year
+16.21% -7.50%
All Job Titles
Surrey
Permanent IT job ads with a match in the
Job Titles category
4989 5727 4985
As % of all permanent IT jobs located in Surrey 95.39% 95.91% 94.52%
Number of salaries quoted 4010 5032 4357
Average salary £42,500 £45,000 £40,000
Average salary % change year-on-year
-5.55% +12.50%
90% offered a salary of more than £27,000 £27,750 £25,000
10% offered a salary of more than £60,000 £57,500 £65,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Customer Services Manager
South East

Customer Services Manager
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Customer Services Manager across the Surrey region as a proportion of the total demand within the Job Titles category.

Surrey Customer Services Manager Jobs Demand Trend

Customer Services Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Services Manager across the Surrey region.

Surrey Customer Services Manager Salary Trend

Customer Services Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Services Manager across the Surrey region over the 3 months to 20 May 2013.

Surrey Customer Services Manager Salary Histogram

Customer Services Manager
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Services Manager within the Surrey region over the 3 months to 20 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Camberley - 5 £38,000 -
Customer Services Manager
South East

Customer Services Manager
Top 12 Related IT Skills

For the 6 months to 20 May 2013, IT jobs across the Surrey region that cited Customer Services Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Services Manager in their job title.

1 6 (85.71%) ITIL
2 5 (71.43%) Service Management
2 5 (71.43%) Service Delivery
2 5 (71.43%) Telecoms
3 4 (57.14%) ITIL Certification
3 4 (57.14%) Continuous Improvement
4 2 (28.57%) Enterprise Software
4 2 (28.57%) Incident Management
4 2 (28.57%) French Language
4 2 (28.57%) Spanish Language
4 2 (28.57%) EFT
4 2 (28.57%) E-Commerce

Customer Services Manager
Top Related IT Skills by Category

For the 6 months to 20 May 2013, IT jobs across the Surrey region that cited Customer Services Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Services Manager in their job title. Up to 20 skills are shown per category.

General
1 5 (71.43%) Telecoms
2 2 (28.57%) French Language
2 2 (28.57%) Spanish Language
Miscellaneous
1 2 (28.57%) EFT
1 2 (28.57%) Enterprise Software
Processes & Methodologies
1 6 (85.71%) ITIL
2 5 (71.43%) Service Management
2 5 (71.43%) Service Delivery
3 4 (57.14%) Continuous Improvement
4 2 (28.57%) Incident Management
4 2 (28.57%) E-Commerce
Qualifications
1 4 (57.14%) ITIL Certification