The first table below looks at the demand for the Customer Services Manager role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Services Manager in their job title over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Surrey region.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
Customer Service Manager
Rank - 218 -
Permanent jobs requiring a Customer Services Manager 0 1 0
As % of all permanent IT jobs located in Surrey - 0.019% -
As % of the Job Titles category - 0.020% -
Number of salaries quoted 0 1 0
Average salary - £50,000 -
UK excluding London average salary £44,000 £43,000 £43,500
% change year-on-year
+2.32% -1.14%
Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
5019 5062 5791
As % of all permanent IT jobs located in Surrey 95.15% 95.87% 95.44%
Number of salaries quoted 4101 4015 5075
Average salary £45,000 £40,000 £45,000
Average salary % change year-on-year
+12.50% -11.11%
90% offered a salary of more than £25,000 £25,000 £27,500
10% offered a salary of more than £60,000 £65,000 £60,000
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
Customer Services Manager
South East

Customer Services Manager
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Customer Services Manager in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Customer Services Manager Jobs Demand Trend in Surrey

Customer Services Manager
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Services Manager across the Surrey region.

Customer Services Manager Salary Trend in Surrey

Customer Services Manager
Top 5 Related IT Skills in Surrey

For the 6 months to 17 April 2014, IT jobs across the Surrey region that cited Customer Services Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Services Manager in their job title.

1 2 (66.67%) BT
1 2 (66.67%) Telecoms
2 1 (33.33%) Service Delivery
2 1 (33.33%) ITIL
2 1 (33.33%) SLA

Customer Services Manager
Top Related IT Skills in Surrey by Category

For the 6 months to 17 April 2014, IT jobs across the Surrey region that cited Customer Services Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Services Manager in their job title. Up to 20 skills are shown per category.

General
1 2 (66.67%) Telecoms
Processes & Methodologies
1 1 (33.33%) ITIL
1 1 (33.33%) Service Delivery
Quality Assurance & Compliance
1 1 (33.33%) SLA
Vendors
1 2 (66.67%) BT