The table below looks at the statistics for the Customer Support Engineer role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Support Engineer in their job title over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Customer Support Engineer
Rank 201 203 227
Rank change year-on-year
+2 +24
Permanent jobs requiring a Customer Support Engineer 10 1 1
As % of all permanent IT jobs located in Surrey 0.22% 0.021% 0.019%
As % of the Job Titles category 0.23% 0.022% 0.020%
Number of salaries quoted 10 1 1
Average salary £24,000 £42,500 £30,000
Average salary % change year-on-year
-43.52% +41.66%
UK excluding London average salary £24,000 £27,500 £30,000
% change year-on-year
-12.72% -8.33%
Customer Support Engineer
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4364 4482 5064
As % of all permanent IT jobs located in Surrey 95.30% 95.20% 96.48%
Number of salaries quoted 3554 3684 4353
Average salary £45,000 £42,500 £40,000
Average salary % change year-on-year
+5.88% +6.25%
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Customer Support Engineer
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Customer Support Engineer in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Customer Support Engineer Jobs Demand Trend in Surrey

Customer Support Engineer
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Support Engineer across the Surrey region.

Customer Support Engineer Salary Trend in Surrey

Customer Support Engineer
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Customer Support Engineer across the Surrey region over the 3 months to 1 October 2014.

Customer Support Engineer Salary Histogram in Surrey

Customer Support Engineer
Top 30 Related IT Skills in Surrey

For the 6 months to 1 October 2014, IT jobs across the Surrey region that cited Customer Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Support Engineer in their job title.

1 9 (60.00%) Degree
1 9 (60.00%) Computer Science
2 8 (53.33%) French Language
2 8 (53.33%) German Language
2 8 (53.33%) VMware
2 8 (53.33%) Flash
2 8 (53.33%) VMware Infrastructure
3 6 (40.00%) SQL
4 5 (33.33%) EMC
4 5 (33.33%) NetApp
5 4 (26.67%) Linux
6 3 (20.00%) Analytical Skills
6 3 (20.00%) Network Security
6 3 (20.00%) iSCSI
6 3 (20.00%) SAS
6 3 (20.00%) MCP
6 3 (20.00%) Windows
6 3 (20.00%) Device Driver
6 3 (20.00%) Replication
6 3 (20.00%) VMware ESX
6 3 (20.00%) Spanish Language
6 3 (20.00%) Resource Management
6 3 (20.00%) Mathematics
7 1 (6.67%) Wireshark
7 1 (6.67%) WatchGuard
7 1 (6.67%) SonicWALL
7 1 (6.67%) Ethereal
7 1 (6.67%) Blue Coat
7 1 (6.67%) Manufacturing
7 1 (6.67%) HTTP

Customer Support Engineer
Top Related IT Skills in Surrey by Category

For the 6 months to 1 October 2014, IT jobs across the Surrey region that cited Customer Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (20.00%) SAS
Communications & Networking
1 3 (20.00%) Network Security
1 3 (20.00%) iSCSI
2 1 (6.67%) Wireshark
2 1 (6.67%) Ethereal
2 1 (6.67%) HTTP
2 1 (6.67%) SNMP
2 1 (6.67%) TCP/IP
2 1 (6.67%) DNS
2 1 (6.67%) SSL
2 1 (6.67%) tcpdump
General
1 8 (53.33%) French Language
1 8 (53.33%) German Language
2 3 (20.00%) Spanish Language
3 1 (6.67%) Manufacturing
Libraries, Frameworks & Software Standards
1 8 (53.33%) Flash
Miscellaneous
1 9 (60.00%) Computer Science
2 3 (20.00%) Analytical Skills
2 3 (20.00%) Device Driver
2 3 (20.00%) Replication
2 3 (20.00%) Mathematics
Operating Systems
1 4 (26.67%) Linux
2 3 (20.00%) Windows
Processes & Methodologies
1 3 (20.00%) Resource Management
Programming Languages
1 6 (40.00%) SQL
Qualifications
1 9 (60.00%) Degree
2 3 (20.00%) MCP
System Software
1 8 (53.33%) VMware Infrastructure
2 3 (20.00%) VMware ESX
Vendors
1 8 (53.33%) VMware
2 5 (33.33%) EMC
2 5 (33.33%) NetApp
3 1 (6.67%) WatchGuard
3 1 (6.67%) SonicWALL
3 1 (6.67%) Blue Coat
3 1 (6.67%) Websense
3 1 (6.67%) Clearswift
3 1 (6.67%) F5
Reigate
Capita - ITIN
Salary: £28000 - £33000 per annum + Benefits
Posted: 13 days ago