The statistics below represent IT jobs advertised across the Surrey region that had Help Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 2 May 2016 with a comparison to same period over 2 years.

3 months to
2 May 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 179 172 193
Rank change year-on-year
-7 +21
Permanent jobs requiring a Help Desk Analyst 38 37 37
As % of all permanent IT jobs located in Surrey 0.90% 0.80% 0.70%
As % of the Job Titles category 0.92% 0.82% 0.72%
Number of salaries quoted 36 37 36
Median salary £24,500 £21,750 £22,000
Median salary % change year-on-year
+12.64% -1.13%
90% offered a salary of more than £20,500 £20,300 £18,750
10% offered a salary of more than £35,000 £28,000 £27,500
UK excluding London median salary £22,000 £21,000 £21,000
% change year-on-year
+4.76% -
Help Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4134 4510 5157
As % of all permanent IT jobs located in Surrey 97.55% 97.05% 96.90%
Number of salaries quoted 3528 3744 4224
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £65,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Analyst
Jobs Demand Trend in Surrey

The demand trend of job ads across the Surrey region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in Surrey

Help Desk Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Surrey region.

Help Desk Analyst Salary Trend in Surrey

Help Desk Analyst
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the Surrey region over the 3 months to 2 May 2016.

Help Desk Analyst Salary Histogram in Surrey

Help Desk Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the Surrey region over the 3 months to 2 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford -1 7 £23,000 -9.80%
Staines - 2 £22,000 -
Woking +7 1 £26,500 +32.50%
Godalming -1 1 £26,000 +10.63%
Cobham -8 1 £35,000 +16.66%
Thames Ditton - 1 £22,000 -
Help Desk Analyst
South East

Help Desk Analyst Skill Set
Top 30 Related IT Skills in Surrey

For the 6 months to 2 May 2016, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region featuring Help Desk Analyst in the job title.

1 42 (72.41%) Microsoft
2 40 (68.97%) Windows
3 34 (58.62%) Windows 7
4 31 (53.45%) Active Directory
5 27 (46.55%) MS Office
6 26 (44.83%) MS Excel
7 23 (39.66%) Windows 8
8 20 (34.48%) Microsoft Certification
9 18 (31.03%) MS Exchange
10 15 (25.86%) Citrix
11 12 (20.69%) ITIL
12 11 (18.97%) Windows XP
12 11 (18.97%) DNS
12 11 (18.97%) TCP/IP
13 10 (17.24%) DHCP
14 9 (15.52%) Skype for Business
14 9 (15.52%) SLA
14 9 (15.52%) MCSE
14 9 (15.52%) MCSA
14 9 (15.52%) Windows 10
15 8 (13.79%) Palo Alto
15 8 (13.79%) Network Monitoring
15 8 (13.79%) Mentoring
15 8 (13.79%) Extreme Networks
15 8 (13.79%) C
15 8 (13.79%) Cisco
15 8 (13.79%) CCNA
15 8 (13.79%) Cisco Certification
15 8 (13.79%) HP
15 8 (13.79%) Juniper

Help Desk Analyst Skill Set
Top Related IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (31.03%) MS Exchange
2 9 (15.52%) Skype for Business
3 3 (5.17%) SharePoint
4 2 (3.45%) Blackberry Enterprise Server
4 2 (3.45%) Exchange Server 2003
4 2 (3.45%) SharePoint 2010
Applications
1 27 (46.55%) MS Office
2 26 (44.83%) MS Excel
3 6 (10.34%) MS PowerPoint
Business Applications
1 1 (1.72%) Dynamics CRM
Cloud Services
1 3 (5.17%) Office 365
Communications & Networking
1 11 (18.97%) DNS
1 11 (18.97%) TCP/IP
2 10 (17.24%) DHCP
3 8 (13.79%) Cisco ASA
3 8 (13.79%) Firewall
3 8 (13.79%) FWSM
4 5 (8.62%) LAN
4 5 (8.62%) VoIP
4 5 (8.62%) WAN
5 2 (3.45%) Internet
6 1 (1.72%) Remote Desktop
6 1 (1.72%) VPN
Database & Business Intelligence
1 2 (3.45%) SQL Server
2 1 (1.72%) Data Mining
General
1 8 (13.79%) Telecoms
2 2 (3.45%) Retail
Libraries, Frameworks & Software Standards
1 1 (1.72%) CSS
1 1 (1.72%) HTML
Miscellaneous
1 5 (8.62%) Analytical Skills
2 4 (6.90%) Blackberry
2 4 (6.90%) Driving Licence
3 3 (5.17%) EPoS
4 2 (3.45%) Computer Science
Operating Systems
1 40 (68.97%) Windows
2 34 (58.62%) Windows 7
3 23 (39.66%) Windows 8
4 11 (18.97%) Windows XP
5 9 (15.52%) Windows 10
6 7 (12.07%) Windows Server 2008
7 6 (10.34%) Windows Server
8 3 (5.17%) Windows Server 2012
8 3 (5.17%) Windows Vista
9 2 (3.45%) Windows Server 2003
10 1 (1.72%) Android
10 1 (1.72%) Apple iOS
10 1 (1.72%) Linux
Processes & Methodologies
1 12 (20.69%) ITIL
2 8 (13.79%) ITIL V3
2 8 (13.79%) Mentoring
2 8 (13.79%) Network Monitoring
3 5 (8.62%) Project Planning
4 4 (6.90%) CRM
5 3 (5.17%) Service Delivery
6 2 (3.45%) Change Management
6 2 (3.45%) Information Security
6 2 (3.45%) Logistics
6 2 (3.45%) Problem Management
6 2 (3.45%) Service Management
6 2 (3.45%) Ticket Management
7 1 (1.72%) High Availability
7 1 (1.72%) Password Management
7 1 (1.72%) Security Patching
7 1 (1.72%) Software Engineering
7 1 (1.72%) User Acceptance Testing
Programming Languages
1 8 (13.79%) C
2 1 (1.72%) SQL
Qualifications
1 20 (34.48%) Microsoft Certification
2 9 (15.52%) MCSA
2 9 (15.52%) MCSE
3 8 (13.79%) CCNA
3 8 (13.79%) Cisco Certification
3 8 (13.79%) MOS
3 8 (13.79%) Network+ Certification
4 3 (5.17%) Degree
4 3 (5.17%) MCTS
5 2 (3.45%) A+ Certification
6 1 (1.72%) HNC
6 1 (1.72%) ITIL Certification
6 1 (1.72%) SC Cleared
6 1 (1.72%) Security Cleared
Quality Assurance & Compliance
1 9 (15.52%) SLA
System Software
1 31 (53.45%) Active Directory
2 8 (13.79%) Firmware
3 5 (8.62%) Citrix Presentation Server
3 5 (8.62%) XenApp
3 5 (8.62%) XenDesktop
4 2 (3.45%) Terminal Services
5 1 (1.72%) Hyper-V
Systems Management
1 5 (8.62%) SCCM
2 1 (1.72%) Microsoft Data Protection Manager
2 1 (1.72%) SCOM
Vendors
1 42 (72.41%) Microsoft
2 15 (25.86%) Citrix
3 8 (13.79%) CheckPoint
3 8 (13.79%) Cisco
3 8 (13.79%) Extreme Networks
3 8 (13.79%) F5
3 8 (13.79%) HP
3 8 (13.79%) Juniper
3 8 (13.79%) Palo Alto
3 8 (13.79%) SolarWinds
4 2 (3.45%) Remedy
4 2 (3.45%) ThinPrint
5 1 (1.72%) Google