The first table below looks at the demand for the Help Desk Analyst role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Surrey region.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 191 200 216
Rank change year-on-year
+9 +16
Permanent jobs requiring a Help Desk Analyst 23 10 16
As % of all permanent IT jobs located in Surrey 0.45% 0.20% 0.28%
As % of the Job Titles category 0.47% 0.21% 0.30%
Number of salaries quoted 21 10 16
Average salary £22,500 £21,000 £20,500
Average salary % change year-on-year
+7.14% +2.43%
90% offered a salary of more than £20,000 £18,500 £17,750
10% offered a salary of more than £28,500 £25,000 £27,500
UK excluding London average salary £20,500 £19,000 £21,000
% change year-on-year
+7.89% -9.52%
Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4862 4809 5419
As % of all permanent IT jobs located in Surrey 95.78% 95.74% 96.12%
Number of salaries quoted 4020 3866 4659
Average salary £45,000 £41,500 £42,500
Average salary % change year-on-year
+8.43% -2.35%
90% offered a salary of more than £26,500 £26,000 £27,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Help Desk Analyst
South East

Help Desk Analyst
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in Surrey

Help Desk Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Surrey region.

Help Desk Analyst Salary Trend in Surrey

Help Desk Analyst
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the Surrey region over the 3 months to 30 July 2014.

Help Desk Analyst Salary Histogram in Surrey

Help Desk Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the Surrey region over the 3 months to 30 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Dorking - 5 £20,000 -
Egham - 5 £22,500 -
Reigate -14 2 £22,500 -10.00%
Guildford +5 1 £23,400 +11.42%
Woking -6 1 £16,500 -10.81%
Help Desk Analyst
South East

Help Desk Analyst
Top 30 Related IT Skills in Surrey

For the 6 months to 30 July 2014, IT jobs across the Surrey region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 34 (85.00%) Windows
2 27 (67.50%) Microsoft
3 20 (50.00%) Active Directory
4 17 (42.50%) MS Excel
5 16 (40.00%) MS Office
6 14 (35.00%) SLA
6 14 (35.00%) Windows 7
7 13 (32.50%) ITIL
7 13 (32.50%) Finance
8 12 (30.00%) Blackberry
9 10 (25.00%) Windows Server 2003
9 10 (25.00%) Windows Server 2008
10 9 (22.50%) VMware Infrastructure
10 9 (22.50%) Windows XP
10 9 (22.50%) VMware
11 8 (20.00%) Firewall
11 8 (20.00%) MS Exchange
11 8 (20.00%) DNS
11 8 (20.00%) HP
11 8 (20.00%) Exchange Server 2007
11 8 (20.00%) Exchange Server 2010
12 6 (15.00%) Windows Vista
12 6 (15.00%) TCP/IP
13 5 (12.50%) E-Commerce
13 5 (12.50%) Dell
13 5 (12.50%) SSL
13 5 (12.50%) Apple
13 5 (12.50%) Symantec
13 5 (12.50%) Retail
13 5 (12.50%) Backup Exec

Help Desk Analyst
Top Related IT Skills in Surrey by Category

For the 6 months to 30 July 2014, IT jobs across the Surrey region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (20.00%) MS Exchange
1 8 (20.00%) Exchange Server 2007
1 8 (20.00%) Exchange Server 2010
2 5 (12.50%) Exchange Server 2003
3 1 (2.50%) IBM Notes
Applications
1 17 (42.50%) MS Excel
2 16 (40.00%) MS Office
3 2 (5.00%) QuarkXPress
Communications & Networking
1 8 (20.00%) Firewall
1 8 (20.00%) DNS
2 6 (15.00%) TCP/IP
3 5 (12.50%) SSL
4 4 (10.00%) Internet
5 3 (7.50%) LAN
5 3 (7.50%) DHCP
6 1 (2.50%) VPN
Database & Business Intelligence
1 4 (10.00%) Data Warehouse
2 1 (2.50%) MS Access
Development Applications
1 4 (10.00%) Team Foundation Server
General
1 13 (32.50%) Finance
2 5 (12.50%) Retail
2 5 (12.50%) Publishing
3 4 (10.00%) Banking
4 1 (2.50%) Telecoms
4 1 (2.50%) Legal
Libraries, Frameworks & Software Standards
1 1 (2.50%) .NET
Miscellaneous
1 12 (30.00%) Blackberry
2 4 (10.00%) Statistics
3 1 (2.50%) Wiki
Operating Systems
1 34 (85.00%) Windows
2 14 (35.00%) Windows 7
3 10 (25.00%) Windows Server 2003
3 10 (25.00%) Windows Server 2008
4 9 (22.50%) Windows XP
5 6 (15.00%) Windows Vista
6 3 (7.50%) Mac OS
7 1 (2.50%) Windows 2000 Server
Processes & Methodologies
1 13 (32.50%) ITIL
2 5 (12.50%) E-Commerce
3 4 (10.00%) Continuous Improvement
3 4 (10.00%) Software Deployment
3 4 (10.00%) Project Management
4 3 (7.50%) Migration
5 1 (2.50%) Incident Management
5 1 (2.50%) Time Management
Programming Languages
1 2 (5.00%) SQL
2 1 (2.50%) VB.NET
Qualifications
1 4 (10.00%) MCITP
1 4 (10.00%) Microsoft Certification
2 2 (5.00%) ITIL Certification
Quality Assurance & Compliance
1 14 (35.00%) SLA
2 3 (7.50%) ISO/IEC 27001
System Software
1 20 (50.00%) Active Directory
2 9 (22.50%) VMware Infrastructure
3 5 (12.50%) Hyper-V
Systems Management
1 5 (12.50%) Backup Exec
2 4 (10.00%) SCCM
2 4 (10.00%) Systems Management Server (SMS)
Vendors
1 27 (67.50%) Microsoft
2 9 (22.50%) VMware
3 8 (20.00%) HP
4 5 (12.50%) Dell
4 5 (12.50%) Apple
4 5 (12.50%) Symantec
4 5 (12.50%) SonicWALL
5 4 (10.00%) Avaya
5 4 (10.00%) CommVault
6 3 (7.50%) Cisco
7 2 (5.00%) Adobe
7 2 (5.00%) Quark
8 1 (2.50%) Lotus