The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Help Desk Analyst
Rank 174 204 202
Rank change year-on-year
+30 -2
Permanent jobs requiring a Help Desk Analyst 34 16 21
As % of all permanent IT jobs located in Surrey 0.74% 0.30% 0.39%
As % of the Job Titles category 0.78% 0.32% 0.41%
Number of salaries quoted 34 15 21
Average salary £21,750 £20,000 £21,000
Average salary % change year-on-year
+8.75% -4.76%
90% offered a salary of more than £21,000 £17,000 £16,000
10% offered a salary of more than £28,000 £34,000 £29,200
UK excluding London average salary £21,000 £20,000 £21,000
% change year-on-year
+5.00% -4.76%
Help Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4367 5007 5168
As % of all permanent IT jobs located in Surrey 94.83% 95.26% 95.83%
Number of salaries quoted 3629 4100 4114
Average salary £45,000 £45,000 £41,000
Average salary % change year-on-year
- +9.75%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Analyst
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in Surrey

Help Desk Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Surrey region.

Help Desk Analyst Salary Trend in Surrey

Help Desk Analyst
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the Surrey region over the 3 months to 24 April 2015.

Help Desk Analyst Salary Histogram in Surrey

Help Desk Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the Surrey region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Egham - 12 £28,000 -
Redhill - 8 £21,750 -
Guildford +19 7 £25,500 +41.66%
Reigate +7 7 £21,750 -20.90%
Woking +5 4 £22,250 +30.88%
Help Desk Analyst
South East

Help Desk Analyst
Top 30 Related IT Skills in Surrey

For the 6 months to 24 April 2015, IT jobs across the Surrey region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 36 (67.92%) Windows
2 29 (54.72%) Windows 7
3 26 (49.06%) Windows Server 2008
3 26 (49.06%) Windows XP
4 25 (47.17%) Windows Server 2003
5 24 (45.28%) MS Excel
6 23 (43.40%) Microsoft
7 21 (39.62%) Active Directory
8 20 (37.74%) Citrix
8 20 (37.74%) Firewall
9 16 (30.19%) Blackberry
9 16 (30.19%) TCP/IP
10 15 (28.30%) DNS
10 15 (28.30%) HP
10 15 (28.30%) SLA
10 15 (28.30%) VMware
10 15 (28.30%) VMware Infrastructure
11 14 (26.42%) Exchange Server 2007
11 14 (26.42%) SonicWALL
11 14 (26.42%) Hyper-V
11 14 (26.42%) Exchange Server 2010
11 14 (26.42%) Backup Exec
11 14 (26.42%) Exchange Server 2003
11 14 (26.42%) Windows Vista
11 14 (26.42%) Symantec
11 14 (26.42%) Dell
11 14 (26.42%) SSL
11 14 (26.42%) MS Exchange
12 12 (22.64%) SharePoint
12 12 (22.64%) Law

Help Desk Analyst
Top Related IT Skills in Surrey by Category

For the 6 months to 24 April 2015, IT jobs across the Surrey region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (26.42%) MS Exchange
1 14 (26.42%) Exchange Server 2003
1 14 (26.42%) Exchange Server 2007
1 14 (26.42%) Exchange Server 2010
2 12 (22.64%) SharePoint
3 10 (18.87%) WorkSite
4 2 (3.77%) Blackberry Enterprise Server
Applications
1 24 (45.28%) MS Excel
2 11 (20.75%) MS Office
3 2 (3.77%) MS PowerPoint
Cloud Services
1 1 (1.89%) Office 365
Communications & Networking
1 20 (37.74%) Firewall
2 16 (30.19%) TCP/IP
3 15 (28.30%) DNS
4 14 (26.42%) SSL
5 9 (16.98%) Internet
6 8 (15.09%) LAN
6 8 (15.09%) WAN
7 2 (3.77%) VPN
8 1 (1.89%) SAN
8 1 (1.89%) Ethernet
8 1 (1.89%) PBX
8 1 (1.89%) Extranet
8 1 (1.89%) VLAN
8 1 (1.89%) ADSL
General
1 12 (22.64%) Law
2 4 (7.55%) Finance
3 2 (3.77%) Legal
4 1 (1.89%) Telecoms
Miscellaneous
1 16 (30.19%) Blackberry
2 2 (3.77%) Mobile Computing
3 1 (1.89%) Analytical Skills
3 1 (1.89%) Management Information System
3 1 (1.89%) Statistics
Operating Systems
1 36 (67.92%) Windows
2 29 (54.72%) Windows 7
3 26 (49.06%) Windows Server 2008
3 26 (49.06%) Windows XP
4 25 (47.17%) Windows Server 2003
5 14 (26.42%) Windows Vista
6 2 (3.77%) UNIX
7 1 (1.89%) Windows Server 2012
7 1 (1.89%) Linux
Processes & Methodologies
1 11 (20.75%) ITIL
2 9 (16.98%) Incident Management
3 6 (11.32%) Service Delivery
4 5 (9.43%) Line Management
5 2 (3.77%) Document Management
6 1 (1.89%) CRM
6 1 (1.89%) Continuous Improvement
6 1 (1.89%) Network Monitoring
Programming Languages
1 1 (1.89%) C
Qualifications
1 8 (15.09%) ITIL Foundation Certificate
2 3 (5.66%) Degree
3 2 (3.77%) HND
Quality Assurance & Compliance
1 15 (28.30%) SLA
System Software
1 21 (39.62%) Active Directory
2 15 (28.30%) VMware Infrastructure
3 14 (26.42%) Hyper-V
Systems Management
1 14 (26.42%) Backup Exec
2 1 (1.89%) Tivoli
2 1 (1.89%) Tivoli Storage Manager
Vendors
1 23 (43.40%) Microsoft
2 20 (37.74%) Citrix
3 15 (28.30%) VMware
3 15 (28.30%) HP
4 14 (26.42%) Dell
4 14 (26.42%) SonicWALL
4 14 (26.42%) Symantec
5 2 (3.77%) Cisco
6 1 (1.89%) IBM
6 1 (1.89%) SolarWinds
6 1 (1.89%) BMC
6 1 (1.89%) Salesforce.com