The statistics below represent IT jobs advertised across the Surrey region that had Help Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 May 2016 with a comparison to same period over 2 years.

3 months to
25 May 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 169 183 188
Rank change year-on-year
+14 +5
Permanent jobs requiring a Help Desk Analyst 34 24 39
As % of all permanent IT jobs located in Surrey 0.85% 0.55% 0.76%
As % of the Job Titles category 0.88% 0.56% 0.79%
Number of salaries quoted 32 24 39
Median salary £24,500 £21,750 £22,000
Median salary % change year-on-year
+12.64% -1.13%
90% offered a salary of more than £19,000 £21,000 £17,800
10% offered a salary of more than £35,000 £28,000 £33,600
UK excluding London median salary £21,500 £21,000 £21,500
% change year-on-year
+2.38% -2.32%
Help Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
3876 4289 4968
As % of all permanent IT jobs located in Surrey 97.22% 97.81% 96.92%
Number of salaries quoted 3260 3561 4088
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £26,500 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £65,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Analyst
Jobs Demand Trend in Surrey

The demand trend of job ads across the Surrey region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in Surrey

Help Desk Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Surrey region.

Help Desk Analyst Salary Trend in Surrey

Help Desk Analyst
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the Surrey region over the 3 months to 25 May 2016.

Help Desk Analyst Salary Histogram in Surrey

Help Desk Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the Surrey region over the 3 months to 25 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford -4 5 £23,000 -9.80%
Egham +26 2 £28,000 +13.13% 1
Staines - 2 £22,000 -
Woking +3 1 £26,500 +32.50%
Cobham 0 1 £35,000 +16.66%
Leatherhead - 1 £22,500 -
Thames Ditton - 1 £22,000 -
Help Desk Analyst
South East

Help Desk Analyst Skill Set
Top 30 Related IT Skills in Surrey

For the 6 months to 25 May 2016, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region featuring Help Desk Analyst in the job title.

1 42 (72.41%) Microsoft
2 40 (68.97%) Windows
3 37 (63.79%) Windows 7
4 28 (48.28%) MS Excel
4 28 (48.28%) Active Directory
5 26 (44.83%) MS Office
6 21 (36.21%) Windows 8
7 19 (32.76%) Microsoft Certification
8 16 (27.59%) MS Exchange
9 14 (24.14%) TCP/IP
9 14 (24.14%) DNS
10 13 (22.41%) Citrix
11 12 (20.69%) SLA
12 11 (18.97%) DHCP
13 10 (17.24%) Firewall
13 10 (17.24%) HP
13 10 (17.24%) Windows XP
13 10 (17.24%) ITIL
14 9 (15.52%) MCSE
14 9 (15.52%) MCSA
14 9 (15.52%) Skype for Business
15 8 (13.79%) Extreme Networks
15 8 (13.79%) Cisco ASA
15 8 (13.79%) MOS
15 8 (13.79%) SolarWinds
15 8 (13.79%) F5
15 8 (13.79%) ITIL V3
15 8 (13.79%) FWSM
15 8 (13.79%) Palo Alto
15 8 (13.79%) Windows 10

Help Desk Analyst Skill Set
Top Related IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (27.59%) MS Exchange
2 9 (15.52%) Skype for Business
3 3 (5.17%) SharePoint
4 2 (3.45%) Exchange Server 2003
4 2 (3.45%) Exchange Server 2007
4 2 (3.45%) Exchange Server 2010
Applications
1 28 (48.28%) MS Excel
2 26 (44.83%) MS Office
3 6 (10.34%) MS PowerPoint
Business Applications
1 1 (1.72%) Dynamics CRM
Cloud Services
1 2 (3.45%) Office 365
Communications & Networking
1 14 (24.14%) DNS
1 14 (24.14%) TCP/IP
2 11 (18.97%) DHCP
3 10 (17.24%) Firewall
4 8 (13.79%) Cisco ASA
4 8 (13.79%) FWSM
5 6 (10.34%) LAN
5 6 (10.34%) VoIP
5 6 (10.34%) WAN
6 2 (3.45%) Internet
6 2 (3.45%) SSL
7 1 (1.72%) Remote Desktop
7 1 (1.72%) VPN
Database & Business Intelligence
1 2 (3.45%) SQL Server
2 1 (1.72%) Data Mining
General
1 8 (13.79%) Telecoms
2 3 (5.17%) Retail
Libraries, Frameworks & Software Standards
1 1 (1.72%) CSS
1 1 (1.72%) HTML
Miscellaneous
1 6 (10.34%) Analytical Skills
2 3 (5.17%) EPoS
3 2 (3.45%) Blackberry
4 1 (1.72%) Computer Science
4 1 (1.72%) Data Centre
4 1 (1.72%) Hybrid Cloud
Operating Systems
1 40 (68.97%) Windows
2 37 (63.79%) Windows 7
3 21 (36.21%) Windows 8
4 10 (17.24%) Windows XP
5 8 (13.79%) Windows 10
6 6 (10.34%) Windows Server 2008
7 5 (8.62%) Windows Server
7 5 (8.62%) Windows Vista
8 3 (5.17%) Windows Server 2003
9 2 (3.45%) Windows Server 2012
Processes & Methodologies
1 10 (17.24%) ITIL
2 8 (13.79%) ITIL V3
2 8 (13.79%) Network Monitoring
3 7 (12.07%) Mentoring
4 6 (10.34%) Project Planning
5 4 (6.90%) CRM
6 2 (3.45%) Change Management
6 2 (3.45%) Logistics
6 2 (3.45%) Service Delivery
6 2 (3.45%) Ticket Management
7 1 (1.72%) Continuous Improvement
7 1 (1.72%) High Availability
7 1 (1.72%) Information Security
7 1 (1.72%) Password Management
7 1 (1.72%) Problem Management
7 1 (1.72%) Security Patching
Programming Languages
1 8 (13.79%) C
2 1 (1.72%) SQL
Qualifications
1 19 (32.76%) Microsoft Certification
2 9 (15.52%) MCSA
2 9 (15.52%) MCSE
3 8 (13.79%) CCNA
3 8 (13.79%) Cisco Certification
3 8 (13.79%) MOS
3 8 (13.79%) Network+ Certification
4 2 (3.45%) Degree
4 2 (3.45%) MCTS
5 1 (1.72%) A+ Certification
5 1 (1.72%) HNC
5 1 (1.72%) ITIL Certification
5 1 (1.72%) SC Cleared
5 1 (1.72%) Security Cleared
Quality Assurance & Compliance
1 12 (20.69%) SLA
System Software
1 28 (48.28%) Active Directory
2 8 (13.79%) Firmware
3 6 (10.34%) Citrix Presentation Server
3 6 (10.34%) XenApp
3 6 (10.34%) XenDesktop
4 3 (5.17%) Hyper-V
5 2 (3.45%) VMware Infrastructure
Systems Management
1 6 (10.34%) SCCM
2 2 (3.45%) Backup Exec
3 1 (1.72%) Microsoft Data Protection Manager
3 1 (1.72%) SCOM
Vendors
1 42 (72.41%) Microsoft
2 13 (22.41%) Citrix
3 10 (17.24%) HP
4 8 (13.79%) CheckPoint
4 8 (13.79%) Cisco
4 8 (13.79%) Extreme Networks
4 8 (13.79%) F5
4 8 (13.79%) Juniper
4 8 (13.79%) Palo Alto
4 8 (13.79%) SolarWinds
5 2 (3.45%) Dell
5 2 (3.45%) SonicWALL
5 2 (3.45%) Symantec
5 2 (3.45%) VMware
6 1 (1.72%) Google
6 1 (1.72%) Remedy
Egham, Surrey
Global Technology Solutions Ltd
Salary: £26000 - £30000 per annum + Benefits
Posted: Yesterday