The statistics below represent IT jobs advertised across the Surrey region that had Help Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 September 2016 with a comparison to same period over 2 years.

3 months to
25 Sep 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 164 204 199
Rank change year-on-year
+40 -5
Permanent jobs requiring a Help Desk Analyst 28 9 30
As % of all permanent IT jobs located in Surrey 0.82% 0.21% 0.64%
As % of the Job Titles category 0.84% 0.22% 0.65%
Number of salaries quoted 27 8 28
Median salary £28,000 £20,750 £22,500
Median salary % change year-on-year
+34.93% -7.77%
90% offered a salary of more than £19,000 £20,750 £20,000
10% offered a salary of more than £32,500 £25,500 £25,800
UK excluding London median salary £21,500 £20,750 £21,500
% change year-on-year
+3.61% -3.48%
Help Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
3314 4176 4604
As % of all permanent IT jobs located in Surrey 97.36% 97.12% 97.77%
Number of salaries quoted 2759 3657 3717
Median salary £46,500 £42,500 £45,000
Median salary % change year-on-year
+9.41% -5.55%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £65,000 £62,500 £60,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Help Desk Analyst
Jobs Demand Trend in Surrey

The demand trend of job ads across the Surrey region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in Surrey

Help Desk Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Surrey region.

Help Desk Analyst Salary Trend in Surrey

Help Desk Analyst
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the Surrey region over the 3 months to 25 September 2016.

Help Desk Analyst Salary Histogram in Surrey

Help Desk Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the Surrey region over the 3 months to 25 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Egham - 12 £30,250 -
Leatherhead +8 5 £23,000 -
Farnham - 3 £19,000 -
Staines - 3 £22,000 - 1
Dorking - 2 £19,000 -
Guildford +18 1 £28,000 +8.73%
Godalming - 1 £24,000 -
Help Desk Analyst
South East

Help Desk Analyst Skill Set
Top 30 Related IT Skills in Surrey

For the 6 months to 25 September 2016, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region featuring Help Desk Analyst in the job title.

1 44 (80.00%) Windows
2 42 (76.36%) Windows 7
3 34 (61.82%) Microsoft
4 32 (58.18%) MS Excel
5 25 (45.45%) MS Exchange
5 25 (45.45%) Windows Server 2008
6 24 (43.64%) SLA
6 24 (43.64%) Windows Server
7 22 (40.00%) TCP/IP
7 22 (40.00%) DNS
8 20 (36.36%) Windows 8
8 20 (36.36%) Firewall
8 20 (36.36%) Blackberry
9 19 (34.55%) VMware
9 19 (34.55%) Active Directory
9 19 (34.55%) HP
9 19 (34.55%) Windows Vista
9 19 (34.55%) Hyper-V
9 19 (34.55%) VMware Infrastructure
10 18 (32.73%) Exchange Server 2007
10 18 (32.73%) SonicWALL
10 18 (32.73%) Exchange Server 2010
10 18 (32.73%) Dell
10 18 (32.73%) SSL
10 18 (32.73%) Symantec
10 18 (32.73%) Backup Exec
11 16 (29.09%) Windows XP
11 16 (29.09%) MS Office
12 14 (25.45%) Windows Server 2003
13 12 (21.82%) SharePoint

Help Desk Analyst Skill Set
Top Related IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (45.45%) MS Exchange
2 18 (32.73%) Exchange Server 2007
2 18 (32.73%) Exchange Server 2010
3 12 (21.82%) Exchange Server 2003
3 12 (21.82%) SharePoint
4 6 (10.91%) Exchange Server 2013
5 1 (1.82%) Skype for Business
Applications
1 32 (58.18%) MS Excel
2 16 (29.09%) MS Office
3 2 (3.64%) MS PowerPoint
Cloud Services
1 7 (12.73%) Microsoft Azure
2 1 (1.82%) Amazon AWS
Communications & Networking
1 22 (40.00%) DNS
1 22 (40.00%) TCP/IP
2 20 (36.36%) Firewall
3 18 (32.73%) SSL
4 4 (7.27%) DHCP
5 2 (3.64%) LAN
5 2 (3.64%) VoIP
5 2 (3.64%) WAN
6 1 (1.82%) Cisco ASA
6 1 (1.82%) FWSM
Database & Business Intelligence
1 5 (9.09%) SQL Server
General
1 3 (5.45%) Retail
2 1 (1.82%) Finance
2 1 (1.82%) Telecoms
Miscellaneous
1 20 (36.36%) Blackberry
2 3 (5.45%) Data Centre
2 3 (5.45%) EPoS
2 3 (5.45%) Hybrid Cloud
3 2 (3.64%) Analytical Skills
3 2 (3.64%) iPhone
4 1 (1.82%) User Experience
Operating Systems
1 44 (80.00%) Windows
2 42 (76.36%) Windows 7
3 25 (45.45%) Windows Server 2008
4 24 (43.64%) Windows Server
5 20 (36.36%) Windows 8
6 19 (34.55%) Windows Vista
7 16 (29.09%) Windows XP
8 14 (25.45%) Windows Server 2003
9 8 (14.55%) Windows Server 2012
10 7 (12.73%) Windows 10
11 2 (3.64%) Mac OS X
Processes & Methodologies
1 5 (9.09%) Change Management
1 5 (9.09%) ITIL
1 5 (9.09%) Logistics
2 4 (7.27%) Continuous Improvement
2 4 (7.27%) Service Delivery
2 4 (7.27%) Ticket Management
3 3 (5.45%) Mentoring
4 2 (3.64%) Network Monitoring
4 2 (3.64%) Project Planning
5 1 (1.82%) CRM
5 1 (1.82%) ITIL V3
5 1 (1.82%) Line Management
Programming Languages
1 1 (1.82%) C
1 1 (1.82%) SQL
Qualifications
1 3 (5.45%) Degree
2 2 (3.64%) Microsoft Certification
3 1 (1.82%) CCNA
3 1 (1.82%) Cisco Certification
3 1 (1.82%) MCSA
3 1 (1.82%) MCSE
3 1 (1.82%) MOS
3 1 (1.82%) Network+ Certification
3 1 (1.82%) SC Cleared
3 1 (1.82%) Security Cleared
Quality Assurance & Compliance
1 24 (43.64%) SLA
System Software
1 19 (34.55%) Active Directory
1 19 (34.55%) Hyper-V
1 19 (34.55%) VMware Infrastructure
2 2 (3.64%) Citrix Presentation Server
2 2 (3.64%) XenApp
2 2 (3.64%) XenDesktop
3 1 (1.82%) Firmware
Systems Management
1 18 (32.73%) Backup Exec
2 2 (3.64%) SCCM
Vendors
1 34 (61.82%) Microsoft
2 19 (34.55%) HP
2 19 (34.55%) VMware
3 18 (32.73%) Dell
3 18 (32.73%) SonicWALL
3 18 (32.73%) Symantec
4 5 (9.09%) Citrix
5 3 (5.45%) Apple
6 1 (1.82%) CheckPoint
6 1 (1.82%) Cisco
6 1 (1.82%) Extreme Networks
6 1 (1.82%) F5
6 1 (1.82%) Juniper
6 1 (1.82%) Palo Alto
6 1 (1.82%) SolarWinds
6 1 (1.82%) Splunk
Staines, Middlesex
Ashdown IT
Salary: £20000 - £24000 per annum + benefits
Posted: 3 days ago