The statistics below represent IT jobs advertised across the Surrey region that had Help Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 August 2016 with a comparison to same period over 2 years.

3 months to
28 Aug 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 161 206 196
Rank change year-on-year
+45 -10
Permanent jobs requiring a Help Desk Analyst 26 11 27
As % of all permanent IT jobs located in Surrey 0.76% 0.25% 0.55%
As % of the Job Titles category 0.79% 0.26% 0.56%
Number of salaries quoted 25 9 24
Median salary £28,000 £20,750 £22,500
Median salary % change year-on-year
+34.93% -7.77%
90% offered a salary of more than £19,000 £20,750 £20,000
10% offered a salary of more than £29,200 £25,450 £28,500
UK excluding London median salary £21,500 £21,000 £21,500
% change year-on-year
+2.38% -2.32%
Help Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
3310 4308 4833
As % of all permanent IT jobs located in Surrey 97.07% 97.51% 97.83%
Number of salaries quoted 2798 3719 3948
Median salary £46,000 £42,500 £45,000
Median salary % change year-on-year
+8.23% -5.55%
90% offered a salary of more than £27,500 £25,000 £26,000
10% offered a salary of more than £65,000 £60,000 £65,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Analyst
Jobs Demand Trend in Surrey

The demand trend of job ads across the Surrey region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in Surrey

Help Desk Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Surrey region.

Help Desk Analyst Salary Trend in Surrey

Help Desk Analyst
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the Surrey region over the 3 months to 28 August 2016.

Help Desk Analyst Salary Histogram in Surrey

Help Desk Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the Surrey region over the 3 months to 28 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Egham - 12 £28,000 - 1
Leatherhead +22 5 £22,500 -
Guildford +14 2 £28,000 +7.69%
Dorking - 2 £19,000 -
Farnham - 2 £19,000 -
Godalming - 2 £24,000 -
Help Desk Analyst
South East

Help Desk Analyst Skill Set
Top 30 Related IT Skills in Surrey

For the 6 months to 28 August 2016, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region featuring Help Desk Analyst in the job title.

1 48 (80.00%) Windows
2 47 (78.33%) Windows 7
3 42 (70.00%) Microsoft
4 35 (58.33%) MS Excel
5 28 (46.67%) Active Directory
6 27 (45.00%) MS Exchange
7 25 (41.67%) MS Office
8 23 (38.33%) SLA
8 23 (38.33%) Windows 8
9 22 (36.67%) DNS
9 22 (36.67%) TCP/IP
10 19 (31.67%) Firewall
10 19 (31.67%) Windows XP
11 18 (30.00%) HP
11 18 (30.00%) Windows Server 2008
12 17 (28.33%) Windows Server
13 16 (26.67%) Windows Vista
13 16 (26.67%) Blackberry
14 15 (25.00%) VMware
14 15 (25.00%) VMware Infrastructure
14 15 (25.00%) Hyper-V
15 14 (23.33%) Exchange Server 2007
15 14 (23.33%) SonicWALL
15 14 (23.33%) Exchange Server 2010
15 14 (23.33%) Backup Exec
15 14 (23.33%) Windows Server 2003
15 14 (23.33%) Symantec
15 14 (23.33%) Dell
15 14 (23.33%) SSL
16 12 (20.00%) SharePoint

Help Desk Analyst Skill Set
Top Related IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (45.00%) MS Exchange
2 14 (23.33%) Exchange Server 2007
2 14 (23.33%) Exchange Server 2010
3 12 (20.00%) Exchange Server 2003
3 12 (20.00%) SharePoint
4 4 (6.67%) Skype for Business
5 2 (3.33%) Exchange Server 2013
Applications
1 35 (58.33%) MS Excel
2 25 (41.67%) MS Office
3 5 (8.33%) MS PowerPoint
Cloud Services
1 3 (5.00%) Microsoft Azure
2 1 (1.67%) Amazon AWS
Communications & Networking
1 22 (36.67%) DNS
1 22 (36.67%) TCP/IP
2 19 (31.67%) Firewall
3 14 (23.33%) SSL
4 8 (13.33%) DHCP
5 5 (8.33%) LAN
5 5 (8.33%) VoIP
5 5 (8.33%) WAN
6 4 (6.67%) Cisco ASA
6 4 (6.67%) FWSM
7 1 (1.67%) Internet
7 1 (1.67%) Remote Desktop
7 1 (1.67%) VPN
Database & Business Intelligence
1 2 (3.33%) SQL Server
2 1 (1.67%) Data Mining
General
1 4 (6.67%) Telecoms
2 3 (5.00%) Retail
Miscellaneous
1 16 (26.67%) Blackberry
2 5 (8.33%) Analytical Skills
3 3 (5.00%) Data Centre
3 3 (5.00%) EPoS
3 3 (5.00%) Hybrid Cloud
4 2 (3.33%) iPhone
5 1 (1.67%) User Experience
Operating Systems
1 48 (80.00%) Windows
2 47 (78.33%) Windows 7
3 23 (38.33%) Windows 8
4 19 (31.67%) Windows XP
5 18 (30.00%) Windows Server 2008
6 17 (28.33%) Windows Server
7 16 (26.67%) Windows Vista
8 14 (23.33%) Windows Server 2003
9 10 (16.67%) Windows 10
10 4 (6.67%) Windows Server 2012
11 2 (3.33%) Mac OS X
Processes & Methodologies
1 7 (11.67%) ITIL
2 6 (10.00%) Mentoring
3 5 (8.33%) Network Monitoring
3 5 (8.33%) Project Planning
4 4 (6.67%) Continuous Improvement
4 4 (6.67%) ITIL V3
4 4 (6.67%) Service Delivery
4 4 (6.67%) Ticket Management
5 2 (3.33%) Change Management
5 2 (3.33%) Logistics
6 1 (1.67%) Line Management
6 1 (1.67%) Password Management
Programming Languages
1 4 (6.67%) C
Qualifications
1 9 (15.00%) Microsoft Certification
2 5 (8.33%) MCSA
3 4 (6.67%) CCNA
3 4 (6.67%) Cisco Certification
3 4 (6.67%) MCSE
3 4 (6.67%) MOS
3 4 (6.67%) Network+ Certification
4 3 (5.00%) Degree
5 1 (1.67%) SC Cleared
5 1 (1.67%) Security Cleared
Quality Assurance & Compliance
1 23 (38.33%) SLA
System Software
1 28 (46.67%) Active Directory
2 15 (25.00%) Hyper-V
2 15 (25.00%) VMware Infrastructure
3 5 (8.33%) Citrix Presentation Server
3 5 (8.33%) XenApp
3 5 (8.33%) XenDesktop
4 4 (6.67%) Firmware
Systems Management
1 14 (23.33%) Backup Exec
2 5 (8.33%) SCCM
Vendors
1 42 (70.00%) Microsoft
2 18 (30.00%) HP
3 15 (25.00%) VMware
4 14 (23.33%) Dell
4 14 (23.33%) SonicWALL
4 14 (23.33%) Symantec
5 11 (18.33%) Citrix
6 4 (6.67%) CheckPoint
6 4 (6.67%) Cisco
6 4 (6.67%) Extreme Networks
6 4 (6.67%) F5
6 4 (6.67%) Juniper
6 4 (6.67%) Palo Alto
6 4 (6.67%) SolarWinds
7 3 (5.00%) Apple
Staines, Middlesex
Ashdown IT
Salary: £20000 - £24000 per annum + benefits
Posted: 5 days ago
Egham, Surrey
Global Technology Solutions Ltd
Salary: £30000 - £35000 per annum + Benefits
Posted: 2 days ago