The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 23 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Jan 2015
Same period 2014 Same period 2013
Help Desk Analyst
Rank 199 188 212
Rank change year-on-year
-11 +24
Permanent jobs requiring a Help Desk Analyst 19 13 9
As % of all permanent IT jobs located in Surrey 0.43% 0.30% 0.18%
As % of the Job Titles category 0.44% 0.32% 0.19%
Number of salaries quoted 19 13 9
Average salary £21,250 £21,000 £21,000
Average salary % change year-on-year
+1.19% -
90% offered a salary of more than £20,000 £20,200 £20,100
10% offered a salary of more than £23,050 £24,500 £26,000
UK excluding London average salary £20,000 £21,000 £20,000
% change year-on-year
-4.76% +5.00%
Help Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4318 4083 4843
As % of all permanent IT jobs located in Surrey 97.16% 94.49% 96.47%
Number of salaries quoted 3631 3250 4154
Average salary £42,500 £45,000 £42,500
Average salary % change year-on-year
-5.55% +5.88%
90% offered a salary of more than £25,000 £26,000 £26,500
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Analyst
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in Surrey

Help Desk Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Surrey region.

Help Desk Analyst Salary Trend in Surrey

Help Desk Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the Surrey region over the 3 months to 23 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford - 6 £20,000 -
Woking +9 5 £21,500 -8.51%
Reigate - 3 £20,000 -
Egham - 2 £22,500 -
Redhill - 1 £21,750 -
Help Desk Analyst
South East

Help Desk Analyst
Top 30 Related IT Skills in Surrey

For the 6 months to 23 January 2015, IT jobs across the Surrey region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 27 (79.41%) Windows
2 19 (55.88%) Windows 7
3 17 (50.00%) Windows XP
3 17 (50.00%) Microsoft
4 16 (47.06%) Windows Server 2008
5 15 (44.12%) Windows Server 2003
6 13 (38.24%) SLA
6 13 (38.24%) Firewall
7 11 (32.35%) Active Directory
7 11 (32.35%) HP
7 11 (32.35%) ITIL
7 11 (32.35%) MS Excel
7 11 (32.35%) TCP/IP
8 10 (29.41%) DNS
8 10 (29.41%) Citrix
8 10 (29.41%) Blackberry
9 9 (26.47%) VMware Infrastructure
9 9 (26.47%) VMware
9 9 (26.47%) Exchange Server 2003
9 9 (26.47%) Windows Vista
9 9 (26.47%) MS Exchange
10 8 (23.53%) SSL
10 8 (23.53%) Symantec
10 8 (23.53%) Dell
10 8 (23.53%) Exchange Server 2007
10 8 (23.53%) SonicWALL
10 8 (23.53%) Backup Exec
10 8 (23.53%) Hyper-V
10 8 (23.53%) Exchange Server 2010
11 6 (17.65%) Law

Help Desk Analyst
Top Related IT Skills in Surrey by Category

For the 6 months to 23 January 2015, IT jobs across the Surrey region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (26.47%) Exchange Server 2003
1 9 (26.47%) MS Exchange
2 8 (23.53%) Exchange Server 2007
2 8 (23.53%) Exchange Server 2010
3 4 (11.76%) WorkSite
4 2 (5.88%) Blackberry Enterprise Server
5 1 (2.94%) SharePoint
Applications
1 11 (32.35%) MS Excel
2 6 (17.65%) MS Office
3 2 (5.88%) MS PowerPoint
Cloud Services
1 1 (2.94%) Office 365
Communications & Networking
1 13 (38.24%) Firewall
2 11 (32.35%) TCP/IP
3 10 (29.41%) DNS
4 8 (23.53%) SSL
5 3 (8.82%) Ethernet
5 3 (8.82%) ADSL
6 2 (5.88%) VPN
6 2 (5.88%) VoIP
6 2 (5.88%) WAN
7 1 (2.94%) VLAN
7 1 (2.94%) Internet
7 1 (2.94%) Extranet
7 1 (2.94%) Broadband
7 1 (2.94%) LAN
General
1 6 (17.65%) Law
2 2 (5.88%) Retail
2 2 (5.88%) Legal
2 2 (5.88%) Telecoms
3 1 (2.94%) Finance
Miscellaneous
1 10 (29.41%) Blackberry
2 2 (5.88%) Mobile Computing
3 1 (2.94%) Analytical Skills
3 1 (2.94%) Statistics
Operating Systems
1 27 (79.41%) Windows
2 19 (55.88%) Windows 7
3 17 (50.00%) Windows XP
4 16 (47.06%) Windows Server 2008
5 15 (44.12%) Windows Server 2003
6 9 (26.47%) Windows Vista
7 3 (8.82%) Windows Server 2012
8 1 (2.94%) Windows 8
8 1 (2.94%) UNIX
Processes & Methodologies
1 11 (32.35%) ITIL
2 4 (11.76%) Line Management
3 3 (8.82%) Network Monitoring
4 2 (5.88%) Document Management
4 2 (5.88%) Incident Management
5 1 (2.94%) Kalman Filter
5 1 (2.94%) Service Delivery
Programming Languages
1 3 (8.82%) C
Qualifications
1 2 (5.88%) HND
1 2 (5.88%) CCNA
1 2 (5.88%) Cisco Certification
1 2 (5.88%) Degree
1 2 (5.88%) Network+ Certification
2 1 (2.94%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 13 (38.24%) SLA
System Software
1 11 (32.35%) Active Directory
2 9 (26.47%) VMware Infrastructure
3 8 (23.53%) Hyper-V
4 1 (2.94%) XenApp
4 1 (2.94%) Terminal Services
Systems Management
1 8 (23.53%) Backup Exec
Vendors
1 17 (50.00%) Microsoft
2 11 (32.35%) HP
3 10 (29.41%) Citrix
4 9 (26.47%) VMware
5 8 (23.53%) Symantec
5 8 (23.53%) Dell
5 8 (23.53%) SonicWALL
6 4 (11.76%) Cisco
7 3 (8.82%) SolarWinds
7 3 (8.82%) BMC
8 2 (5.88%) Juniper
9 1 (2.94%) Apple