The table below looks at the statistics for the Help Desk Support Analyst role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support Analyst in their job title over the 3 months to 22 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Oct 2014
Same period 2013 Same period 2012
Help Desk Support Analyst
Rank 216 203 205
Rank change year-on-year
-13 +2
Permanent jobs requiring a Help Desk Support Analyst 2 8 18
As % of all permanent IT jobs located in Surrey 0.043% 0.17% 0.35%
As % of the Job Titles category 0.046% 0.18% 0.36%
Number of salaries quoted 2 8 18
Average salary £24,700 £20,500 £20,000
Average salary % change year-on-year
+20.48% +2.50%
90% offered a salary of more than £23,660 £18,050 £17,350
10% offered a salary of more than £25,740 £27,750 £30,000
UK excluding London average salary £21,750 £20,086 £19,000
% change year-on-year
+8.28% +5.71%
Help Desk Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4375 4459 5013
As % of all permanent IT jobs located in Surrey 95.11% 95.05% 96.74%
Number of salaries quoted 3609 3691 4321
Average salary £45,000 £43,000 £40,000
Average salary % change year-on-year
+4.65% +7.50%
90% offered a salary of more than £26,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Support Analyst
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support Analyst in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Help Desk Support Analyst Jobs Demand Trend in Surrey

Help Desk Support Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Analyst across the Surrey region.

Help Desk Support Analyst Salary Trend in Surrey

Help Desk Support Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support Analyst within the Surrey region over the 3 months to 22 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford -7 1 £23,400 -25.12%
Help Desk Support Analyst
South East

Help Desk Support Analyst
Top 30 Related IT Skills in Surrey

For the 6 months to 22 October 2014, IT jobs across the Surrey region that cited Help Desk Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Analyst in their job title.

1 10 (90.91%) Microsoft
1 10 (90.91%) Windows
2 6 (54.55%) MS Office
2 6 (54.55%) Active Directory
2 6 (54.55%) Apple
3 5 (45.45%) Publishing
4 4 (36.36%) Blackberry
4 4 (36.36%) MS Excel
5 3 (27.27%) ITIL
5 3 (27.27%) MS Exchange
5 3 (27.27%) LAN
5 3 (27.27%) DHCP
5 3 (27.27%) DNS
5 3 (27.27%) Cisco
5 3 (27.27%) Firewall
5 3 (27.27%) Finance
5 3 (27.27%) Exchange Server 2007
5 3 (27.27%) Mac OS
5 3 (27.27%) Windows 7
5 3 (27.27%) Exchange Server 2010
6 2 (18.18%) Adobe Creative Suite
6 2 (18.18%) ITIL Certification
6 2 (18.18%) Quark
6 2 (18.18%) QuarkXPress
6 2 (18.18%) Adobe
6 2 (18.18%) TCP/IP
6 2 (18.18%) E-Commerce
7 1 (9.09%) Windows XP
7 1 (9.09%) MS Access
7 1 (9.09%) SharePoint

Help Desk Support Analyst
Top Related IT Skills in Surrey by Category

For the 6 months to 22 October 2014, IT jobs across the Surrey region that cited Help Desk Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (27.27%) MS Exchange
1 3 (27.27%) Exchange Server 2007
1 3 (27.27%) Exchange Server 2010
2 1 (9.09%) SharePoint
Applications
1 6 (54.55%) MS Office
2 4 (36.36%) MS Excel
3 2 (18.18%) Adobe Creative Suite
3 2 (18.18%) QuarkXPress
Communications & Networking
1 3 (27.27%) LAN
1 3 (27.27%) DHCP
1 3 (27.27%) DNS
1 3 (27.27%) Firewall
2 2 (18.18%) TCP/IP
3 1 (9.09%) VPN
3 1 (9.09%) WAN
Database & Business Intelligence
1 1 (9.09%) MS Access
General
1 5 (45.45%) Publishing
2 3 (27.27%) Finance
Miscellaneous
1 4 (36.36%) Blackberry
2 1 (9.09%) Wiki
2 1 (9.09%) Analytical Skills
Operating Systems
1 10 (90.91%) Windows
2 3 (27.27%) Mac OS
2 3 (27.27%) Windows 7
3 1 (9.09%) Windows XP
3 1 (9.09%) Windows Server 2003
3 1 (9.09%) Windows Vista
3 1 (9.09%) Windows Server 2008
3 1 (9.09%) Windows 2000 Server
Processes & Methodologies
1 3 (27.27%) ITIL
2 2 (18.18%) E-Commerce
3 1 (9.09%) Incident Management
3 1 (9.09%) Software Deployment
Programming Languages
1 1 (9.09%) SQL
Qualifications
1 2 (18.18%) ITIL Certification
2 1 (9.09%) Microsoft Certification
2 1 (9.09%) MCITP
Quality Assurance & Compliance
1 1 (9.09%) SLA
System Software
1 6 (54.55%) Active Directory
2 1 (9.09%) VMware Infrastructure
Systems Management
1 1 (9.09%) Systems Management Server (SMS)
1 1 (9.09%) SCCM
Vendors
1 10 (90.91%) Microsoft
2 6 (54.55%) Apple
3 3 (27.27%) Cisco
4 2 (18.18%) Quark
4 2 (18.18%) Adobe
5 1 (9.09%) Avaya
5 1 (9.09%) CommVault
5 1 (9.09%) VMware
Surrey
Capita - ITIN
Salary: £20000 - £26000 per annum + Benefits
Posted: Yesterday