The table below looks at the statistics for the Help Desk Support Analyst role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support Analyst in their job title over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Help Desk Support Analyst
Rank 194 178 196
Rank change year-on-year
-16 +18
Permanent jobs requiring a Help Desk Support Analyst 9 36 13
As % of all permanent IT jobs located in Surrey 0.23% 0.80% 0.30%
As % of the Job Titles category 0.24% 0.82% 0.31%
Number of salaries quoted 9 36 13
Average salary £21,000 £21,625 £22,000
Average salary % change year-on-year
-2.89% -1.70%
90% offered a salary of more than £19,000 £20,000 £20,100
10% offered a salary of more than £26,400 £39,600 £24,300
UK excluding London average salary £21,000 £21,000 £21,000
Help Desk Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
3762 4402 4239
As % of all permanent IT jobs located in Surrey 97.11% 98.24% 96.80%
Number of salaries quoted 3274 3682 3360
Average salary £45,000 £42,500 £45,000
Average salary % change year-on-year
+5.88% -5.55%
90% offered a salary of more than £25,000 £25,000 £26,000
10% offered a salary of more than £62,500 £60,000 £65,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Help Desk Support Analyst
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support Analyst in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Help Desk Support Analyst Jobs Demand Trend in Surrey

Help Desk Support Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Analyst across the Surrey region.

Help Desk Support Analyst Salary Trend in Surrey

Help Desk Support Analyst
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Help Desk Support Analyst across the Surrey region over the 3 months to 11 February 2016.

Help Desk Support Analyst Salary Histogram in Surrey

Help Desk Support Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support Analyst within the Surrey region over the 3 months to 11 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford -1 3 £22,500 +12.50%
Woking -7 2 £28,500 +32.55%
Leatherhead - 1 £19,500 -
Thames Ditton - 1 £20,000 -
Help Desk Support Analyst
South East

Help Desk Support Analyst
Top 30 Related IT Skills in Surrey

For the 6 months to 11 February 2016, IT jobs across the Surrey region that cited Help Desk Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Analyst in their job title.

1 19 (67.86%) Active Directory
2 17 (60.71%) Windows
3 15 (53.57%) Microsoft
4 14 (50.00%) MS Excel
5 11 (39.29%) ITIL
6 10 (35.71%) MS Office
7 9 (32.14%) MS Exchange
8 8 (28.57%) Windows 7
8 8 (28.57%) Windows XP
9 7 (25.00%) Windows Server
10 6 (21.43%) Windows Server 2008
10 6 (21.43%) Driving Licence
10 6 (21.43%) Blackberry
11 5 (17.86%) ITIL Certification
11 5 (17.86%) Service Delivery
11 5 (17.86%) Windows 8
12 4 (14.29%) Mentoring
12 4 (14.29%) Citrix
12 4 (14.29%) SharePoint
13 3 (10.71%) Terminal Services
13 3 (10.71%) Blackberry Enterprise Server
13 3 (10.71%) Internet
13 3 (10.71%) Service Management
13 3 (10.71%) Exchange Server 2003
13 3 (10.71%) ThinPrint
13 3 (10.71%) Degree
13 3 (10.71%) Windows Vista
13 3 (10.71%) Windows Server 2012
13 3 (10.71%) SharePoint 2010
14 2 (7.14%) ITIL Foundation Certificate

Help Desk Support Analyst
Top Related IT Skills in Surrey by Category

For the 6 months to 11 February 2016, IT jobs across the Surrey region that cited Help Desk Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (32.14%) MS Exchange
2 4 (14.29%) SharePoint
3 3 (10.71%) Blackberry Enterprise Server
3 3 (10.71%) Exchange Server 2003
3 3 (10.71%) SharePoint 2010
4 1 (3.57%) Skype for Business
Applications
1 14 (50.00%) MS Excel
2 10 (35.71%) MS Office
3 1 (3.57%) MS PowerPoint
Business Applications
1 1 (3.57%) Dynamics CRM
Cloud Services
1 1 (3.57%) Office 365
Communications & Networking
1 3 (10.71%) Internet
2 2 (7.14%) LAN
2 2 (7.14%) VPN
2 2 (7.14%) WAN
3 1 (3.57%) DNS
3 1 (3.57%) TCP/IP
Libraries, Frameworks & Software Standards
1 1 (3.57%) CSS
1 1 (3.57%) HTML
Miscellaneous
1 6 (21.43%) Blackberry
1 6 (21.43%) Driving Licence
2 2 (7.14%) Computer Science
3 1 (3.57%) EPoS
Operating Systems
1 17 (60.71%) Windows
2 8 (28.57%) Windows 7
2 8 (28.57%) Windows XP
3 7 (25.00%) Windows Server
4 6 (21.43%) Windows Server 2008
5 5 (17.86%) Windows 8
6 3 (10.71%) Windows Server 2012
6 3 (10.71%) Windows Vista
7 2 (7.14%) Windows Server 2003
8 1 (3.57%) Android
8 1 (3.57%) Apple iOS
8 1 (3.57%) Linux
8 1 (3.57%) Windows 10
Processes & Methodologies
1 11 (39.29%) ITIL
2 5 (17.86%) Service Delivery
3 4 (14.29%) Mentoring
4 3 (10.71%) Service Management
5 2 (7.14%) Incident Management
5 2 (7.14%) Project Management
6 1 (3.57%) CRM
6 1 (3.57%) High Availability
6 1 (3.57%) Security Patching
6 1 (3.57%) Software Engineering
6 1 (3.57%) User Acceptance Testing
Programming Languages
1 1 (3.57%) SQL
Qualifications
1 5 (17.86%) ITIL Certification
2 3 (10.71%) Degree
3 2 (7.14%) ITIL Foundation Certificate
4 1 (3.57%) HNC
4 1 (3.57%) MCSE
4 1 (3.57%) MCTS
4 1 (3.57%) Microsoft Certification
System Software
1 19 (67.86%) Active Directory
2 3 (10.71%) Terminal Services
3 2 (7.14%) VMware Infrastructure
4 1 (3.57%) Hyper-V
Systems Management
1 1 (3.57%) Microsoft Data Protection Manager
1 1 (3.57%) SCOM
Vendors
1 15 (53.57%) Microsoft
2 4 (14.29%) Citrix
3 3 (10.71%) ThinPrint
4 2 (7.14%) VMware
5 1 (3.57%) Google