The statistics below represent IT jobs advertised across the Surrey region that had Help Desk Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 July 2016 with a comparison to same period over 2 years.

3 months to
24 Jul 2016
Same period 2015 Same period 2014
Help Desk Support
Rank 174 209 190
Rank change year-on-year
+35 -19
Permanent jobs requiring a Help Desk Support 16 12 39
As % of all permanent IT jobs located in Surrey 0.45% 0.26% 0.78%
As % of the Job Titles category 0.46% 0.27% 0.79%
Number of salaries quoted 13 10 36
Median salary £28,000 £23,750 £22,000
Median salary % change year-on-year
+17.89% +7.95%
90% offered a salary of more than £18,000 £22,050 £20,000
10% offered a salary of more than £34,500 £30,500 £31,250
UK excluding London median salary £22,000 £22,500 £22,500
% change year-on-year
-2.22% -
Help Desk Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
3486 4477 4909
As % of all permanent IT jobs located in Surrey 97.08% 98.22% 97.71%
Number of salaries quoted 2986 3825 4050
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,000 £26,500
10% offered a salary of more than £65,000 £60,000 £65,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Support
Jobs Demand Trend in Surrey

The demand trend of job ads across the Surrey region that featured Help Desk Support in the job title.

Help Desk Support Jobs Demand Trend in Surrey

Help Desk Support
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Surrey region.

Help Desk Support Salary Trend in Surrey

Help Desk Support
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Help Desk Support across the Surrey region over the 3 months to 24 July 2016.

Help Desk Support Salary Histogram in Surrey

Help Desk Support
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the Surrey region over the 3 months to 24 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford +8 2 £28,000 +24.44%
Woking -12 2 £34,750 +54.44%
Farnham - 2 £19,000 -
Leatherhead +20 1 £30,000 -
Help Desk Support
South East

Help Desk Support Skill Set
Top 30 Related IT Skills in Surrey

For the 6 months to 24 July 2016, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region featuring Help Desk Support in the job title.

1 44 (86.27%) Windows
2 35 (68.63%) MS Excel
2 35 (68.63%) Microsoft
3 34 (66.67%) Active Directory
4 32 (62.75%) Windows 7
5 26 (50.98%) MS Office
6 22 (43.14%) MS Exchange
7 19 (37.25%) Windows 8
8 16 (31.37%) Citrix
9 13 (25.49%) TCP/IP
10 9 (17.65%) Windows 10
10 9 (17.65%) WAN
10 9 (17.65%) LAN
10 9 (17.65%) Windows XP
11 8 (15.69%) Mentoring
12 7 (13.73%) SCCM
12 7 (13.73%) Project Planning
12 7 (13.73%) Analytical Skills
12 7 (13.73%) DNS
13 6 (11.76%) SLA
13 6 (11.76%) VoIP
13 6 (11.76%) DHCP
13 6 (11.76%) ITIL
13 6 (11.76%) MS PowerPoint
13 6 (11.76%) Citrix Presentation Server
13 6 (11.76%) XenApp
13 6 (11.76%) XenDesktop
14 5 (9.80%) Service Management
14 5 (9.80%) ITSM
15 4 (7.84%) EPoS

Help Desk Support Skill Set
Top Related IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (43.14%) MS Exchange
2 3 (5.88%) SharePoint
3 1 (1.96%) Exchange Server 2007
3 1 (1.96%) Exchange Server 2010
3 1 (1.96%) Exchange Server 2013
3 1 (1.96%) Skype for Business
Applications
1 35 (68.63%) MS Excel
2 26 (50.98%) MS Office
3 6 (11.76%) MS PowerPoint
Cloud Services
1 3 (5.88%) Microsoft Azure
2 2 (3.92%) Office 365
3 1 (1.96%) Amazon AWS
Communications & Networking
1 13 (25.49%) TCP/IP
2 9 (17.65%) LAN
2 9 (17.65%) WAN
3 7 (13.73%) DNS
4 6 (11.76%) DHCP
4 6 (11.76%) VoIP
5 3 (5.88%) Wireless
6 1 (1.96%) Firewall
6 1 (1.96%) Internet
6 1 (1.96%) Remote Desktop
6 1 (1.96%) Skype
6 1 (1.96%) VPN
6 1 (1.96%) Wi-Fi
Database & Business Intelligence
1 2 (3.92%) Big Data
1 2 (3.92%) SQL Server
2 1 (1.96%) Data Mining
General
1 4 (7.84%) Retail
2 1 (1.96%) Finance
2 1 (1.96%) Marketing
Miscellaneous
1 7 (13.73%) Analytical Skills
2 4 (7.84%) EPoS
3 2 (3.92%) Smartphone
4 1 (1.96%) Fat Client
4 1 (1.96%) Thin Client
Operating Systems
1 44 (86.27%) Windows
2 32 (62.75%) Windows 7
3 19 (37.25%) Windows 8
4 9 (17.65%) Windows 10
4 9 (17.65%) Windows XP
5 3 (5.88%) Windows Server 2008
6 2 (3.92%) Windows Server
7 1 (1.96%) Windows Server 2012
Processes & Methodologies
1 8 (15.69%) Mentoring
2 7 (13.73%) Project Planning
3 6 (11.76%) ITIL
4 5 (9.80%) ITSM
4 5 (9.80%) Service Management
5 2 (3.92%) Virtual Environments
6 1 (1.96%) Digital Marketing
6 1 (1.96%) ERP
6 1 (1.96%) Line Management
6 1 (1.96%) Network Monitoring
6 1 (1.96%) Password Management
6 1 (1.96%) Performance Management
6 1 (1.96%) Software Delivery
6 1 (1.96%) Software Deployment
Programming Languages
1 1 (1.96%) SQL
Qualifications
1 2 (3.92%) Degree
1 2 (3.92%) MCP
1 2 (3.92%) Microsoft Certification
2 1 (1.96%) ITIL Certification
2 1 (1.96%) MCSA
2 1 (1.96%) SC Cleared
2 1 (1.96%) Security Cleared
Quality Assurance & Compliance
1 6 (11.76%) SLA
System Software
1 34 (66.67%) Active Directory
2 6 (11.76%) Citrix Presentation Server
2 6 (11.76%) XenApp
2 6 (11.76%) XenDesktop
3 3 (5.88%) VMware Infrastructure
4 2 (3.92%) Hyper-V
4 2 (3.92%) Virtual Machines
Systems Management
1 7 (13.73%) SCCM
2 2 (3.92%) Microsoft Intune
3 1 (1.96%) Backup Exec
3 1 (1.96%) SCSM
3 1 (1.96%) SCVMM
Vendors
1 35 (68.63%) Microsoft
2 16 (31.37%) Citrix
3 3 (5.88%) Cisco
3 3 (5.88%) VMware
4 2 (3.92%) NETGEAR
5 1 (1.96%) Apple
5 1 (1.96%) Canon
5 1 (1.96%) CommVault
5 1 (1.96%) HP
5 1 (1.96%) SolarWinds
Epsom
Client Server
Salary: £20k to £30k + bonus + benefits
Posted: 17 days ago