The statistics below represent IT jobs advertised across the Surrey region that had Help Desk Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 June 2016 with a comparison to same period over 2 years.

3 months to
24 Jun 2016
Same period 2015 Same period 2014
Help Desk Support
Rank 177 201 176
Rank change year-on-year
+24 -25
Permanent jobs requiring a Help Desk Support 16 21 52
As % of all permanent IT jobs located in Surrey 0.43% 0.46% 0.98%
As % of the Job Titles category 0.44% 0.46% 1.01%
Number of salaries quoted 13 20 51
Median salary £23,000 £22,500 £23,500
Median salary % change year-on-year
+2.22% -4.25%
90% offered a salary of more than £18,000 £18,000 £20,000
10% offered a salary of more than £34,500 £27,750 £34,000
UK excluding London median salary £22,000 £22,500 £22,500
% change year-on-year
-2.22% -
Help Desk Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
3618 4522 5152
As % of all permanent IT jobs located in Surrey 97.02% 98.20% 97.26%
Number of salaries quoted 3094 3807 4280
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £65,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Support
Jobs Demand Trend in Surrey

The demand trend of job ads across the Surrey region that featured Help Desk Support in the job title.

Help Desk Support Jobs Demand Trend in Surrey

Help Desk Support
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Surrey region.

Help Desk Support Salary Trend in Surrey

Help Desk Support
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Help Desk Support across the Surrey region over the 3 months to 24 June 2016.

Help Desk Support Salary Histogram in Surrey

Help Desk Support
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the Surrey region over the 3 months to 24 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford +10 3 £23,000 -5.15% 1
Woking -9 2 £24,250 +7.77%
Help Desk Support
South East

Help Desk Support Skill Set
Top 30 Related IT Skills in Surrey

For the 6 months to 24 June 2016, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region featuring Help Desk Support in the job title.

1 49 (89.09%) Windows
2 40 (72.73%) Microsoft
3 39 (70.91%) MS Excel
4 35 (63.64%) Active Directory
5 30 (54.55%) Windows 7
6 26 (47.27%) MS Exchange
6 26 (47.27%) MS Office
7 17 (30.91%) Windows 8
8 14 (25.45%) Citrix
8 14 (25.45%) TCP/IP
9 10 (18.18%) DNS
9 10 (18.18%) Windows XP
10 9 (16.36%) LAN
10 9 (16.36%) WAN
11 8 (14.55%) SLA
11 8 (14.55%) Windows 10
12 7 (12.73%) Mentoring
12 7 (12.73%) SCCM
12 7 (12.73%) Service Management
12 7 (12.73%) ITSM
13 6 (10.91%) DHCP
13 6 (10.91%) VoIP
13 6 (10.91%) Citrix Presentation Server
13 6 (10.91%) Project Planning
13 6 (10.91%) MS PowerPoint
13 6 (10.91%) Analytical Skills
13 6 (10.91%) XenApp
13 6 (10.91%) XenDesktop
14 5 (9.09%) Microsoft Certification
14 5 (9.09%) SharePoint

Help Desk Support Skill Set
Top Related IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 26 (47.27%) MS Exchange
2 5 (9.09%) SharePoint
3 4 (7.27%) Skype for Business
4 1 (1.82%) Exchange Server 2007
4 1 (1.82%) Exchange Server 2010
4 1 (1.82%) Exchange Server 2013
Applications
1 39 (70.91%) MS Excel
2 26 (47.27%) MS Office
3 6 (10.91%) MS PowerPoint
Business Applications
1 3 (5.45%) Dynamics CRM
Cloud Services
1 2 (3.64%) Microsoft Azure
1 2 (3.64%) Office 365
Communications & Networking
1 14 (25.45%) TCP/IP
2 10 (18.18%) DNS
3 9 (16.36%) LAN
3 9 (16.36%) WAN
4 6 (10.91%) DHCP
4 6 (10.91%) VoIP
5 3 (5.45%) Wireless
6 2 (3.64%) Internet
7 1 (1.82%) Remote Desktop
7 1 (1.82%) Skype
7 1 (1.82%) VPN
7 1 (1.82%) Wi-Fi
Database & Business Intelligence
1 2 (3.64%) Big Data
1 2 (3.64%) SQL Server
2 1 (1.82%) Data Mining
General
1 4 (7.27%) Retail
Libraries, Frameworks & Software Standards
1 3 (5.45%) .NET
2 1 (1.82%) CSS
2 1 (1.82%) HTML
Miscellaneous
1 6 (10.91%) Analytical Skills
2 4 (7.27%) EPoS
3 3 (5.45%) Computer Science
4 2 (3.64%) Smartphone
5 1 (1.82%) Fat Client
5 1 (1.82%) Thin Client
Operating Systems
1 49 (89.09%) Windows
2 30 (54.55%) Windows 7
3 17 (30.91%) Windows 8
4 10 (18.18%) Windows XP
5 8 (14.55%) Windows 10
6 4 (7.27%) Windows Server
6 4 (7.27%) Windows Server 2008
7 2 (3.64%) Windows Server 2012
8 1 (1.82%) Windows Vista
Processes & Methodologies
1 7 (12.73%) ITSM
1 7 (12.73%) Mentoring
1 7 (12.73%) Service Management
2 6 (10.91%) Project Planning
3 4 (7.27%) ITIL
4 3 (5.45%) CRM
4 3 (5.45%) High Availability
5 2 (3.64%) Virtual Environments
6 1 (1.82%) Password Management
6 1 (1.82%) Security Patching
Programming Languages
1 4 (7.27%) SQL
Qualifications
1 5 (9.09%) Microsoft Certification
2 4 (7.27%) Degree
3 3 (5.45%) HNC
3 3 (5.45%) MCSE
3 3 (5.45%) MCTS
4 2 (3.64%) MCP
5 1 (1.82%) ITIL Certification
5 1 (1.82%) MCSA
5 1 (1.82%) SC Cleared
5 1 (1.82%) Security Cleared
Quality Assurance & Compliance
1 8 (14.55%) SLA
System Software
1 35 (63.64%) Active Directory
2 6 (10.91%) Citrix Presentation Server
2 6 (10.91%) XenApp
2 6 (10.91%) XenDesktop
3 4 (7.27%) Hyper-V
4 2 (3.64%) Virtual Machines
4 2 (3.64%) VMware Infrastructure
Systems Management
1 7 (12.73%) SCCM
2 3 (5.45%) Microsoft Data Protection Manager
2 3 (5.45%) SCOM
3 2 (3.64%) Microsoft Intune
4 1 (1.82%) Backup Exec
4 1 (1.82%) SCSM
4 1 (1.82%) SCVMM
Vendors
1 40 (72.73%) Microsoft
2 14 (25.45%) Citrix
3 3 (5.45%) Cisco
4 2 (3.64%) NETGEAR
4 2 (3.64%) VMware
5 1 (1.82%) Canon
5 1 (1.82%) CommVault
5 1 (1.82%) Google
5 1 (1.82%) HP
5 1 (1.82%) SolarWinds
Guildford, Surrey
Ashdown IT
Salary: £28000 per annum + full IT training
Posted: 4 days ago
Camberley, Surrey
Peopleworks
Salary: From £25,000 to £27,000 per annum £25,000 to £27,000 Negotiable + G'Te
Posted: 2 days ago