The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 30 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Mar 2015
Same period 2014 Same period 2013
Help Desk Support
Rank 181 189 180
Rank change year-on-year
+8 -9
Permanent jobs requiring a Help Desk Support 27 18 35
As % of all permanent IT jobs located in Surrey 0.59% 0.37% 0.70%
As % of the Job Titles category 0.62% 0.39% 0.73%
Number of salaries quoted 27 18 31
Average salary £25,000 £23,000 £23,000
Average salary % change year-on-year
+8.69% -
90% offered a salary of more than £20,000 £19,400 £16,000
10% offered a salary of more than £32,700 £27,500 £27,500
UK excluding London average salary £22,000 £21,500 £21,000
% change year-on-year
+2.32% +2.38%
Help Desk Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4332 4653 4805
As % of all permanent IT jobs located in Surrey 95.46% 95.49% 96.00%
Number of salaries quoted 3608 3755 3804
Average salary £45,000 £45,000 £41,500
Average salary % change year-on-year
- +8.43%
90% offered a salary of more than £25,000 £26,000 £25,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Support
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Surrey

Help Desk Support
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Surrey region.

Help Desk Support Salary Trend in Surrey

Help Desk Support
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Help Desk Support across the Surrey region over the 3 months to 30 March 2015.

Help Desk Support Salary Histogram in Surrey

Help Desk Support
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the Surrey region over the 3 months to 30 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford +16 8 £25,500 +18.60%
Woking +11 7 £32,500 +47.72%
Dorking - 4 £25,000 -
Horley - 2 £20,000 -
Godalming +7 1 £23,500 +14.63%
Camberley - 1 £27,500 - 1
Epsom - 1 £26,000 -
Thames Ditton - 1 £25,000 -
Help Desk Support
South East

Help Desk Support
Top 30 Related IT Skills in Surrey

For the 6 months to 30 March 2015, IT jobs across the Surrey region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 41 (80.39%) Windows
2 23 (45.10%) Windows XP
2 23 (45.10%) Active Directory
3 22 (43.14%) Microsoft
4 21 (41.18%) Citrix
5 20 (39.22%) MS Office
6 18 (35.29%) MS Excel
7 16 (31.37%) Windows Server 2008
8 15 (29.41%) ITIL
9 14 (27.45%) Windows 7
10 13 (25.49%) Law
11 11 (21.57%) Windows Server 2003
11 11 (21.57%) Internet
12 10 (19.61%) WorkSite
13 9 (17.65%) Incident Management
13 9 (17.65%) HP
14 7 (13.73%) Service Management
14 7 (13.73%) ITSM
15 6 (11.76%) VMware
15 6 (11.76%) Firewall
15 6 (11.76%) WAN
15 6 (11.76%) TCP/IP
15 6 (11.76%) MS Exchange
15 6 (11.76%) Degree
16 5 (9.80%) VMware Infrastructure
16 5 (9.80%) SQL
16 5 (9.80%) LAN
16 5 (9.80%) Blackberry Enterprise Server
17 4 (7.84%) Blackberry
17 4 (7.84%) Legal

Help Desk Support
Top Related IT Skills in Surrey by Category

For the 6 months to 30 March 2015, IT jobs across the Surrey region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (19.61%) WorkSite
2 6 (11.76%) MS Exchange
3 5 (9.80%) Blackberry Enterprise Server
4 4 (7.84%) SharePoint
5 3 (5.88%) Exchange Server 2007
5 3 (5.88%) Exchange Server 2010
Applications
1 20 (39.22%) MS Office
2 18 (35.29%) MS Excel
3 2 (3.92%) MS PowerPoint
Cloud Services
1 2 (3.92%) Office 365
2 1 (1.96%) IaaS
2 1 (1.96%) SaaS
2 1 (1.96%) PaaS
2 1 (1.96%) Google Apps
Communications & Networking
1 11 (21.57%) Internet
2 6 (11.76%) TCP/IP
2 6 (11.76%) Firewall
2 6 (11.76%) WAN
3 5 (9.80%) LAN
4 4 (7.84%) DNS
5 3 (5.88%) Extranet
5 3 (5.88%) DHCP
6 1 (1.96%) Ethernet
6 1 (1.96%) POP3
6 1 (1.96%) SMTP
6 1 (1.96%) PBX
6 1 (1.96%) ADSL
6 1 (1.96%) Broadband
6 1 (1.96%) SAN
6 1 (1.96%) Wireless
6 1 (1.96%) IMAP
General
1 13 (25.49%) Law
2 4 (7.84%) Legal
3 1 (1.96%) Retail
3 1 (1.96%) Marketing
3 1 (1.96%) Korean Language
3 1 (1.96%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.96%) EDI
1 1 (1.96%) MAPI
Miscellaneous
1 4 (7.84%) Blackberry
2 3 (5.88%) Analytical Skills
3 2 (3.92%) Smartphone
3 2 (3.92%) Statistics
4 1 (1.96%) Mobile App
4 1 (1.96%) EPoS
Operating Systems
1 41 (80.39%) Windows
2 23 (45.10%) Windows XP
3 16 (31.37%) Windows Server 2008
4 14 (27.45%) Windows 7
5 11 (21.57%) Windows Server 2003
6 4 (7.84%) Windows Server 2012
7 3 (5.88%) Linux
8 1 (1.96%) Mac OS X
8 1 (1.96%) UNIX
Processes & Methodologies
1 15 (29.41%) ITIL
2 9 (17.65%) Incident Management
3 7 (13.73%) Service Management
3 7 (13.73%) ITSM
4 4 (7.84%) Logistics
4 4 (7.84%) Software Testing
5 3 (5.88%) CRM
6 2 (3.92%) Service Delivery
6 2 (3.92%) Document Management
6 2 (3.92%) Software License Management
7 1 (1.96%) Network Monitoring
7 1 (1.96%) Line Management
7 1 (1.96%) Practice Management
Programming Languages
1 5 (9.80%) SQL
2 1 (1.96%) C
Qualifications
1 6 (11.76%) Degree
2 2 (3.92%) ITIL Foundation Certificate
2 2 (3.92%) Microsoft Certification
3 1 (1.96%) Citrix Certification
Quality Assurance & Compliance
1 3 (5.88%) SLA
System Software
1 23 (45.10%) Active Directory
2 5 (9.80%) VMware Infrastructure
3 4 (7.84%) XenApp
4 3 (5.88%) XenDesktop
4 3 (5.88%) Hyper-V
5 1 (1.96%) VirtualBox
5 1 (1.96%) KVM
Systems Management
1 1 (1.96%) Backup Exec
Vendors
1 22 (43.14%) Microsoft
2 21 (41.18%) Citrix
3 9 (17.65%) HP
4 6 (11.76%) VMware
5 3 (5.88%) AppSense
5 3 (5.88%) 3PAR
5 3 (5.88%) MobileIron
5 3 (5.88%) Cisco
5 3 (5.88%) NetApp
6 2 (3.92%) Apple
7 1 (1.96%) BMC
7 1 (1.96%) SAP
7 1 (1.96%) Dell
7 1 (1.96%) Google
7 1 (1.96%) NETGEAR
7 1 (1.96%) Kaspersky
7 1 (1.96%) SolarWinds
Camberley, Surrey
Peopleworks
Salary: From £25,000 to £30,000 per annum £25,000 to £30,000 Negotiable + Bonu
Posted: 2 days ago