The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Help Desk Support
Rank 208 204 186
Rank change year-on-year
-4 -18
Permanent jobs requiring a Help Desk Support 6 14 25
As % of all permanent IT jobs located in Surrey 0.14% 0.29% 0.52%
As % of the Job Titles category 0.14% 0.30% 0.54%
Number of salaries quoted 4 12 23
Average salary £22,875 £21,250 £21,000
Average salary % change year-on-year
+7.64% +1.19%
90% offered a salary of more than £20,050 £20,000 £18,500
10% offered a salary of more than £25,175 £27,850 £25,900
UK excluding London average salary £22,000 £23,000 £20,500
% change year-on-year
-4.34% +12.19%
Help Desk Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4216 4650 4603
As % of all permanent IT jobs located in Surrey 95.15% 95.35% 95.48%
Number of salaries quoted 3651 3818 3664
Average salary £42,500 £45,000 £42,500
Average salary % change year-on-year
-5.55% +5.88%
90% offered a salary of more than £25,000 £26,000 £26,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Help Desk Support
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Surrey

Help Desk Support
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Surrey region.

Help Desk Support Salary Trend in Surrey

Help Desk Support
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the Surrey region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford - 3 £23,250 - 1
Leatherhead -9 1 - -
Woking - 1 - -
Epsom - 1 £22,500 -
Help Desk Support
South East

Help Desk Support
Top 30 Related IT Skills in Surrey

For the 6 months to 28 August 2015, IT jobs across the Surrey region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 17 (60.71%) Windows
2 16 (57.14%) Microsoft
3 13 (46.43%) Active Directory
4 10 (35.71%) Windows Server 2008
5 8 (28.57%) Citrix
6 7 (25.00%) MS Excel
7 6 (21.43%) ITIL
7 6 (21.43%) Windows Server 2003
8 5 (17.86%) MS Exchange
8 5 (17.86%) LAN
8 5 (17.86%) WAN
8 5 (17.86%) VMware
8 5 (17.86%) Software Testing
8 5 (17.86%) Degree
8 5 (17.86%) Windows Server 2012
9 4 (14.29%) MobileIron
9 4 (14.29%) Exchange Server 2010
9 4 (14.29%) VMware Infrastructure
9 4 (14.29%) Hyper-V
9 4 (14.29%) Windows 7
9 4 (14.29%) Firewall
9 4 (14.29%) Logistics
9 4 (14.29%) Windows XP
9 4 (14.29%) SQL
9 4 (14.29%) Microsoft Certification
9 4 (14.29%) Blackberry Enterprise Server
9 4 (14.29%) TCP/IP
10 3 (10.71%) Extranet
10 3 (10.71%) ITIL Certification
10 3 (10.71%) NetApp

Help Desk Support
Top Related IT Skills in Surrey by Category

For the 6 months to 28 August 2015, IT jobs across the Surrey region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (17.86%) MS Exchange
2 4 (14.29%) Blackberry Enterprise Server
2 4 (14.29%) Exchange Server 2010
3 3 (10.71%) WorkSite
4 1 (3.57%) Exchange Server 2007
4 1 (3.57%) Exchange Server 2003
Applications
1 7 (25.00%) MS Excel
2 1 (3.57%) MS Office
Business Applications
1 1 (3.57%) Dynamics CRM
Cloud Services
1 1 (3.57%) Microsoft Azure
1 1 (3.57%) Office 365
Communications & Networking
1 5 (17.86%) LAN
1 5 (17.86%) WAN
2 4 (14.29%) TCP/IP
2 4 (14.29%) Firewall
3 3 (10.71%) Extranet
4 1 (3.57%) Broadband
4 1 (3.57%) DNS
4 1 (3.57%) Internet
4 1 (3.57%) DHCP
4 1 (3.57%) PBX
4 1 (3.57%) VoIP
4 1 (3.57%) IP Telephony
General
1 3 (10.71%) Law
2 1 (3.57%) Telecoms
2 1 (3.57%) Finance
Miscellaneous
1 3 (10.71%) Analytical Skills
2 1 (3.57%) iPad
Operating Systems
1 17 (60.71%) Windows
2 10 (35.71%) Windows Server 2008
3 6 (21.43%) Windows Server 2003
4 5 (17.86%) Windows Server 2012
5 4 (14.29%) Windows 7
5 4 (14.29%) Windows XP
6 1 (3.57%) UNIX
6 1 (3.57%) Linux
Processes & Methodologies
1 6 (21.43%) ITIL
2 5 (17.86%) Software Testing
3 4 (14.29%) Logistics
4 1 (3.57%) CRM
4 1 (3.57%) Incident Management
4 1 (3.57%) User Acceptance Testing
4 1 (3.57%) Security Testing
4 1 (3.57%) Information Assurance
Programming Languages
1 4 (14.29%) SQL
Qualifications
1 5 (17.86%) Degree
2 4 (14.29%) Microsoft Certification
3 3 (10.71%) ITIL Certification
4 2 (7.14%) MCITP
4 2 (7.14%) MCSA
5 1 (3.57%) CCNA
5 1 (3.57%) Citrix Certification
5 1 (3.57%) Cisco Certification
5 1 (3.57%) MCP
Quality Assurance & Compliance
1 2 (7.14%) SLA
System Software
1 13 (46.43%) Active Directory
2 4 (14.29%) VMware Infrastructure
2 4 (14.29%) Hyper-V
3 3 (10.71%) XenApp
3 3 (10.71%) XenDesktop
Systems Management
1 1 (3.57%) Opscode Chef
Vendors
1 16 (57.14%) Microsoft
2 8 (28.57%) Citrix
3 5 (17.86%) VMware
4 4 (14.29%) MobileIron
5 3 (10.71%) AppSense
5 3 (10.71%) 3PAR
5 3 (10.71%) NetApp
Guildford, Surrey
@ITS
Salary: From £18,000 to £20,000 per annum + Bens
Posted: 6 days ago