The statistics below represent IT jobs advertised across the Surrey region that had Help Desk Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 September 2016 with a comparison to same period over 2 years.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
Help Desk Support
Rank 170 194 189
Rank change year-on-year
+24 -5
Permanent jobs requiring a Help Desk Support 17 18 28
As % of all permanent IT jobs located in Surrey 0.49% 0.42% 0.60%
As % of the Job Titles category 0.51% 0.44% 0.61%
Number of salaries quoted 16 17 26
Median salary £25,000 £20,750 £22,000
Median salary % change year-on-year
+20.48% -5.68%
90% offered a salary of more than £19,000 £20,500 £19,000
10% offered a salary of more than £32,500 £28,000 £28,750
UK excluding London median salary £22,000 £21,500 £22,000
% change year-on-year
+2.32% -2.27%
Help Desk Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
3355 4137 4565
As % of all permanent IT jobs located in Surrey 97.44% 97.07% 97.84%
Number of salaries quoted 2786 3628 3693
Median salary £45,000 £42,500 £45,000
Median salary % change year-on-year
+5.88% -5.55%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £65,000 £62,500 £60,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Help Desk Support
Jobs Demand Trend in Surrey

The demand trend of job ads across the Surrey region that featured Help Desk Support in the job title.

Help Desk Support Jobs Demand Trend in Surrey

Help Desk Support
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Surrey region.

Help Desk Support Salary Trend in Surrey

Help Desk Support
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Help Desk Support across the Surrey region over the 3 months to 28 September 2016.

Help Desk Support Salary Histogram in Surrey

Help Desk Support
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the Surrey region over the 3 months to 28 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Woking -1 4 £32,500 +16.07%
Epsom +4 3 £32,500 +35.41% 2
Farnham - 3 £19,000 -
Dorking +6 2 £19,000 -24.00%
Leatherhead +4 2 £26,250 -
Guildford +9 1 £25,000 +14.28%
Camberley - 1 £27,500 -
Help Desk Support
South East

Help Desk Support Skill Set
Top 30 Related IT Skills in Surrey

For the 6 months to 28 September 2016, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region featuring Help Desk Support in the job title.

1 25 (71.43%) Windows
2 21 (60.00%) Active Directory
3 17 (48.57%) Windows 7
4 15 (42.86%) MS Excel
5 14 (40.00%) Microsoft
6 12 (34.29%) MS Office
7 11 (31.43%) Windows 8
8 7 (20.00%) MS Exchange
8 7 (20.00%) Citrix
9 5 (14.29%) Windows XP
9 5 (14.29%) TCP/IP
9 5 (14.29%) ITIL
9 5 (14.29%) MCP
9 5 (14.29%) Degree
9 5 (14.29%) Windows 10
10 4 (11.43%) Analytical Skills
10 4 (11.43%) Windows Server 2008
10 4 (11.43%) Microsoft Certification
11 3 (8.57%) VMware
11 3 (8.57%) Finance
11 3 (8.57%) Apple
11 3 (8.57%) EPoS
11 3 (8.57%) SLA
11 3 (8.57%) Cisco
11 3 (8.57%) VoIP
11 3 (8.57%) SharePoint
11 3 (8.57%) VMware Infrastructure
11 3 (8.57%) Microsoft Azure
11 3 (8.57%) MCTS
11 3 (8.57%) Retail

Help Desk Support Skill Set
Top Related IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (20.00%) MS Exchange
2 3 (8.57%) SharePoint
Applications
1 15 (42.86%) MS Excel
2 12 (34.29%) MS Office
3 2 (5.71%) MS PowerPoint
Business Applications
1 1 (2.86%) SAP Oil and Gas
Cloud Services
1 3 (8.57%) Microsoft Azure
2 2 (5.71%) Office 365
3 1 (2.86%) Amazon AWS
Communications & Networking
1 5 (14.29%) TCP/IP
2 3 (8.57%) VoIP
3 2 (5.71%) DHCP
3 2 (5.71%) DNS
3 2 (5.71%) Firewall
3 2 (5.71%) LAN
3 2 (5.71%) WAN
Database & Business Intelligence
1 2 (5.71%) Big Data
1 2 (5.71%) SQL Server
General
1 3 (8.57%) Finance
1 3 (8.57%) Retail
2 2 (5.71%) Marketing
3 1 (2.86%) Electronics
3 1 (2.86%) Manufacturing
3 1 (2.86%) Telecoms
Miscellaneous
1 4 (11.43%) Analytical Skills
2 3 (8.57%) EPoS
3 2 (5.71%) Blackberry
3 2 (5.71%) iPhone
3 2 (5.71%) Smartphone
4 1 (2.86%) Computer Science
4 1 (2.86%) Fat Client
4 1 (2.86%) Mathematics
4 1 (2.86%) Thin Client
Operating Systems
1 25 (71.43%) Windows
2 17 (48.57%) Windows 7
3 11 (31.43%) Windows 8
4 5 (14.29%) Windows 10
4 5 (14.29%) Windows XP
5 4 (11.43%) Windows Server 2008
6 2 (5.71%) Linux
6 2 (5.71%) Mac OS X
6 2 (5.71%) Windows Server 2003
6 2 (5.71%) Windows Server 2012
6 2 (5.71%) Windows Vista
7 1 (2.86%) VMS
7 1 (2.86%) Windows Server
Processes & Methodologies
1 5 (14.29%) ITIL
2 3 (8.57%) Mentoring
2 3 (8.57%) Project Planning
3 2 (5.71%) Digital Marketing
3 2 (5.71%) Line Management
3 2 (5.71%) Virtual Environments
4 1 (2.86%) Business Intelligence
4 1 (2.86%) CRM
4 1 (2.86%) ERP
4 1 (2.86%) Network Monitoring
4 1 (2.86%) Performance Management
4 1 (2.86%) Programme Management
4 1 (2.86%) Server Building
4 1 (2.86%) Software Delivery
4 1 (2.86%) Software Deployment
Programming Languages
1 2 (5.71%) SQL
Qualifications
1 5 (14.29%) Degree
1 5 (14.29%) MCP
2 4 (11.43%) Microsoft Certification
3 3 (8.57%) MCTS
4 1 (2.86%) MCSA
4 1 (2.86%) MCSE
4 1 (2.86%) SC Cleared
4 1 (2.86%) Security Cleared
Quality Assurance & Compliance
1 3 (8.57%) SLA
System Software
1 21 (60.00%) Active Directory
2 3 (8.57%) VMware Infrastructure
3 2 (5.71%) Citrix Presentation Server
3 2 (5.71%) Hyper-V
3 2 (5.71%) Virtual Machines
3 2 (5.71%) XenApp
3 2 (5.71%) XenDesktop
Systems Management
1 2 (5.71%) Microsoft Intune
1 2 (5.71%) SCCM
2 1 (2.86%) Backup Exec
2 1 (2.86%) Nagios
Vendors
1 14 (40.00%) Microsoft
2 7 (20.00%) Citrix
3 3 (8.57%) Apple
3 3 (8.57%) Cisco
3 3 (8.57%) VMware
4 2 (5.71%) NETGEAR
5 1 (2.86%) SAP
5 1 (2.86%) Splunk
Epsom
Client Server
Salary: £20k to £30k + bonus + benefits
Posted: 16 days ago
Epsom
Client Server
Salary: £30k to £35k + benefits
Posted: 14 days ago