The table below looks at the statistics for the Service Desk Engineer role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Engineer in their job title over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Service Desk Engineer
Rank 203 204 216
Rank change year-on-year
+1 +12
Permanent jobs requiring a Service Desk Engineer 15 11 8
As % of all permanent IT jobs located in Surrey 0.30% 0.22% 0.14%
As % of the Job Titles category 0.32% 0.23% 0.15%
Number of salaries quoted 14 11 8
Average salary £26,000 £20,000 £21,500
Average salary % change year-on-year
+30.00% -6.97%
UK excluding London average salary £23,500 £22,250 £22,500
% change year-on-year
+5.61% -1.11%
Service Desk Engineer
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4730 4718 5343
As % of all permanent IT jobs located in Surrey 95.54% 95.51% 95.98%
Number of salaries quoted 3896 3778 4591
Average salary £45,000 £42,000 £42,500
Average salary % change year-on-year
+7.14% -1.17%
90% offered a salary of more than £26,250 £25,500 £27,500
10% offered a salary of more than £61,500 £60,000 £60,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Desk Engineer
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Engineer in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Service Desk Engineer Jobs Demand Trend in Surrey

Service Desk Engineer
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer across the Surrey region.

Service Desk Engineer Salary Trend in Surrey

Service Desk Engineer
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Service Desk Engineer across the Surrey region over the 3 months to 20 August 2014.

Service Desk Engineer Salary Histogram in Surrey

Service Desk Engineer
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Engineer within the Surrey region over the 3 months to 20 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Dorking - 7 £26,000 -
Woking -2 2 £45,000 +125.00%
Egham - 2 £21,000 -
Godalming - 1 £29,000 -
Service Desk Engineer
South East

Service Desk Engineer
Top 30 Related IT Skills in Surrey

For the 6 months to 20 August 2014, IT jobs across the Surrey region that cited Service Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title.

1 29 (80.56%) Windows
2 25 (69.44%) Active Directory
2 25 (69.44%) VMware
3 24 (66.67%) Citrix
4 18 (50.00%) Windows Server 2003
5 17 (47.22%) Windows Server 2012
6 16 (44.44%) Microsoft
7 14 (38.89%) MS Excel
8 11 (30.56%) ITIL
9 10 (27.78%) Microsoft Certification
10 9 (25.00%) SLA
10 9 (25.00%) TCP/IP
10 9 (25.00%) MS Office
11 8 (22.22%) Windows 8
12 7 (19.44%) Windows Server 2008
12 7 (19.44%) MS Exchange
13 6 (16.67%) VPN
13 6 (16.67%) Windows 7
14 5 (13.89%) Incident Management
14 5 (13.89%) VMware Infrastructure
14 5 (13.89%) C
14 5 (13.89%) Windows XP
15 4 (11.11%) Thin Client
15 4 (11.11%) Terminal Services
15 4 (11.11%) Remedy
15 4 (11.11%) SQL
15 4 (11.11%) LAN
15 4 (11.11%) WAN
15 4 (11.11%) MCSA
15 4 (11.11%) DNS

Service Desk Engineer
Top Related IT Skills in Surrey by Category

For the 6 months to 20 August 2014, IT jobs across the Surrey region that cited Service Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (19.44%) MS Exchange
2 4 (11.11%) Exchange Server 2003
2 4 (11.11%) Lync
3 1 (2.78%) SharePoint 2010
3 1 (2.78%) Blackberry Enterprise Server
3 1 (2.78%) IBM Notes
3 1 (2.78%) SharePoint
Applications
1 14 (38.89%) MS Excel
2 9 (25.00%) MS Office
Business Applications
1 1 (2.78%) SAP Oil and Gas
Communications & Networking
1 9 (25.00%) TCP/IP
2 6 (16.67%) VPN
3 4 (11.11%) DNS
3 4 (11.11%) LAN
3 4 (11.11%) WAN
4 3 (8.33%) Firewall
4 3 (8.33%) Unified Communications
5 2 (5.56%) DHCP
5 2 (5.56%) SAN
6 1 (2.78%) VoIP
6 1 (2.78%) FWSM
6 1 (2.78%) Cisco ASA
General
1 2 (5.56%) Telecoms
2 1 (2.78%) Finance
2 1 (2.78%) Manufacturing
2 1 (2.78%) Marketing
2 1 (2.78%) Electronics
Miscellaneous
1 4 (11.11%) Thin Client
1 4 (11.11%) Mathematics
1 4 (11.11%) Fat Client
2 1 (2.78%) Blackberry
2 1 (2.78%) DTV
2 1 (2.78%) Firmware
Operating Systems
1 29 (80.56%) Windows
2 18 (50.00%) Windows Server 2003
3 17 (47.22%) Windows Server 2012
4 8 (22.22%) Windows 8
5 7 (19.44%) Windows Server 2008
6 6 (16.67%) Windows 7
7 5 (13.89%) Windows XP
Processes & Methodologies
1 11 (30.56%) ITIL
2 5 (13.89%) Incident Management
3 3 (8.33%) Kalman Filter
4 1 (2.78%) Digital Marketing
4 1 (2.78%) Time Management
4 1 (2.78%) ITIL V3
4 1 (2.78%) Service Desk Management
4 1 (2.78%) Network Monitoring
4 1 (2.78%) Business Intelligence
4 1 (2.78%) Service Management
4 1 (2.78%) Service Delivery
4 1 (2.78%) ITSM
4 1 (2.78%) Programme Management
Programming Languages
1 5 (13.89%) C
2 4 (11.11%) SQL
Qualifications
1 10 (27.78%) Microsoft Certification
2 4 (11.11%) MCSA
3 3 (8.33%) MCSE
3 3 (8.33%) Network+ Certification
3 3 (8.33%) MCITP
4 2 (5.56%) MCP
4 2 (5.56%) A+ Certification
5 1 (2.78%) CCNP
5 1 (2.78%) CCNA
5 1 (2.78%) Cisco Certification
5 1 (2.78%) MOS
Quality Assurance & Compliance
1 9 (25.00%) SLA
System Software
1 25 (69.44%) Active Directory
2 5 (13.89%) VMware Infrastructure
3 4 (11.11%) XenApp
3 4 (11.11%) Terminal Services
4 1 (2.78%) XenServer
4 1 (2.78%) XenDesktop
Systems Management
1 2 (5.56%) Norton AntiVirus
1 2 (5.56%) Backup Exec
2 1 (2.78%) SCOM
2 1 (2.78%) NetBackup
2 1 (2.78%) Nagios
Vendors
1 25 (69.44%) VMware
2 24 (66.67%) Citrix
3 16 (44.44%) Microsoft
4 4 (11.11%) Remedy
5 3 (8.33%) Cisco
6 2 (5.56%) Symantec
6 2 (5.56%) Veeam
6 2 (5.56%) SolarWinds
6 2 (5.56%) Kaseya
7 1 (2.78%) F5
7 1 (2.78%) SAP
7 1 (2.78%) IBM
7 1 (2.78%) HP
7 1 (2.78%) Intel
7 1 (2.78%) Juniper
7 1 (2.78%) Lotus
7 1 (2.78%) CheckPoint