The table below looks at the statistics for the Service Desk Engineer role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Engineer in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Service Desk Engineer
Rank 166 206 213
Rank change year-on-year
+40 +7
Permanent jobs requiring a Service Desk Engineer 46 2 14
As % of all permanent IT jobs located in Surrey 0.99% 0.042% 0.27%
As % of the Job Titles category 1.04% 0.045% 0.28%
Number of salaries quoted 45 2 14
Average salary £26,000 £20,500 £22,750
Average salary % change year-on-year
+26.82% -9.89%
90% offered a salary of more than £21,500 £20,500 £20,450
10% offered a salary of more than £28,600 £20,500 £29,000
UK excluding London average salary £22,750 £24,000 £23,500
% change year-on-year
-5.20% +2.12%
Service Desk Engineer
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4420 4475 4968
As % of all permanent IT jobs located in Surrey 95.07% 95.05% 96.73%
Number of salaries quoted 3650 3702 4281
Average salary £45,000 £43,000 £40,000
Average salary % change year-on-year
+4.65% +7.50%
90% offered a salary of more than £26,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Engineer
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Engineer in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Service Desk Engineer Jobs Demand Trend in Surrey

Service Desk Engineer
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer across the Surrey region.

Service Desk Engineer Salary Trend in Surrey

Service Desk Engineer
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Service Desk Engineer across the Surrey region over the 3 months to 24 October 2014.

Service Desk Engineer Salary Histogram in Surrey

Service Desk Engineer
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Engineer within the Surrey region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Dorking - 25 £27,500 - 1
Egham - 5 £22,500 - 1
Leatherhead - 3 £28,000 -
Reigate - 2 £28,000 -
Guildford - 2 £33,750 -
Godalming +4 1 £29,000 +41.46%
Service Desk Engineer
South East

Service Desk Engineer
Top 30 Related IT Skills in Surrey

For the 6 months to 24 October 2014, IT jobs across the Surrey region that cited Service Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title.

1 57 (93.44%) Windows
2 47 (77.05%) VMware
3 41 (67.21%) Microsoft
4 40 (65.57%) Citrix
5 35 (57.38%) Active Directory
6 31 (50.82%) ITIL
7 29 (47.54%) MS Exchange
8 28 (45.90%) Windows Server 2012
9 27 (44.26%) VMware Infrastructure
10 26 (42.62%) MS Excel
10 26 (42.62%) MS Office
10 26 (42.62%) Windows Server 2003
11 23 (37.70%) Windows Server 2008
12 22 (36.07%) Windows 8
12 22 (36.07%) SLA
13 21 (34.43%) DNS
13 21 (34.43%) Windows 7
14 20 (32.79%) XenApp
15 19 (31.15%) Backup Exec
15 19 (31.15%) Terminal Services
15 19 (31.15%) Windows XP
16 18 (29.51%) Symantec
17 17 (27.87%) Firewall
18 15 (24.59%) Cisco
18 15 (24.59%) Internet
18 15 (24.59%) Thin Client
18 15 (24.59%) Kalman Filter
18 15 (24.59%) Fat Client
19 14 (22.95%) Exchange Server 2003
19 14 (22.95%) SAN

Service Desk Engineer
Top Related IT Skills in Surrey by Category

For the 6 months to 24 October 2014, IT jobs across the Surrey region that cited Service Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 29 (47.54%) MS Exchange
2 14 (22.95%) Exchange Server 2003
3 8 (13.11%) Exchange Server 2007
4 6 (9.84%) Exchange Server 2010
5 3 (4.92%) Lync
Applications
1 26 (42.62%) MS Office
1 26 (42.62%) MS Excel
Business Applications
1 1 (1.64%) SAP Oil and Gas
Communications & Networking
1 21 (34.43%) DNS
2 17 (27.87%) Firewall
3 15 (24.59%) Internet
4 14 (22.95%) SAN
5 13 (21.31%) TCP/IP
6 12 (19.67%) WAN
7 9 (14.75%) DHCP
8 5 (8.20%) SSL
9 4 (6.56%) LAN
9 4 (6.56%) VPN
10 3 (4.92%) Unified Communications
General
1 3 (4.92%) Telecoms
2 2 (3.28%) Finance
3 1 (1.64%) Manufacturing
3 1 (1.64%) Publishing
3 1 (1.64%) Marketing
3 1 (1.64%) Electronics
Miscellaneous
1 15 (24.59%) Thin Client
1 15 (24.59%) Fat Client
2 5 (8.20%) Blackberry
3 1 (1.64%) DTV
Operating Systems
1 57 (93.44%) Windows
2 28 (45.90%) Windows Server 2012
3 26 (42.62%) Windows Server 2003
4 23 (37.70%) Windows Server 2008
5 22 (36.07%) Windows 8
6 21 (34.43%) Windows 7
7 19 (31.15%) Windows XP
8 5 (8.20%) Windows Vista
9 2 (3.28%) Linux
Processes & Methodologies
1 31 (50.82%) ITIL
2 15 (24.59%) Kalman Filter
3 10 (16.39%) Incident Management
4 9 (14.75%) Service Management
5 8 (13.11%) ITSM
6 1 (1.64%) Programme Management
6 1 (1.64%) Business Intelligence
6 1 (1.64%) Digital Marketing
6 1 (1.64%) Time Management
6 1 (1.64%) Cyber Security
6 1 (1.64%) Service Desk Management
Programming Languages
1 4 (6.56%) SQL
Qualifications
1 10 (16.39%) CCNA
1 10 (16.39%) Cisco Certification
2 9 (14.75%) Microsoft Certification
3 4 (6.56%) MCP
4 3 (4.92%) MCITP
5 2 (3.28%) SC Cleared
5 2 (3.28%) Security Cleared
5 2 (3.28%) MCSE
5 2 (3.28%) MCSA
Quality Assurance & Compliance
1 22 (36.07%) SLA
System Software
1 35 (57.38%) Active Directory
2 27 (44.26%) VMware Infrastructure
3 20 (32.79%) XenApp
4 19 (31.15%) Terminal Services
5 5 (8.20%) Hyper-V
6 1 (1.64%) XenServer
Systems Management
1 19 (31.15%) Backup Exec
2 12 (19.67%) Norton AntiVirus
3 1 (1.64%) NetBackup
3 1 (1.64%) SCOM
3 1 (1.64%) Nagios
Vendors
1 47 (77.05%) VMware
2 41 (67.21%) Microsoft
3 40 (65.57%) Citrix
4 18 (29.51%) Symantec
5 15 (24.59%) Cisco
6 13 (21.31%) Veeam
7 12 (19.67%) HP
8 11 (18.03%) Kaseya
9 5 (8.20%) Dell
9 5 (8.20%) SonicWALL
10 1 (1.64%) IBM
10 1 (1.64%) SAP
10 1 (1.64%) SolarWinds
Egham, Surrey
Global Technology Solutions Ltd
Salary: £20000 - £25000 per annum
Posted: Yesterday
Dorking, Surrey
Global Technology Solutions Ltd
Salary: £26000 - £30000 per annum + Benefits+Training
Posted: 2 days ago