The table below looks at the statistics for the Service Desk Engineer role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Engineer in their job title over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
Service Desk Engineer
Rank 192 199 201
Rank change year-on-year
+7 +2
Permanent jobs requiring a Service Desk Engineer 18 2 14
As % of all permanent IT jobs located in Surrey 0.41% 0.046% 0.27%
As % of the Job Titles category 0.42% 0.049% 0.28%
Number of salaries quoted 17 2 11
Average salary £21,500 £25,625 £22,500
Average salary % change year-on-year
-16.09% +13.88%
UK excluding London average salary £22,000 £24,500 £23,005
% change year-on-year
-10.20% +6.50%
Service Desk Engineer
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4255 4089 4966
As % of all permanent IT jobs located in Surrey 97.26% 94.54% 96.48%
Number of salaries quoted 3567 3259 4233
Average salary £42,500 £45,000 £42,500
Average salary % change year-on-year
-5.55% +5.88%
90% offered a salary of more than £25,000 £26,000 £26,500
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Engineer
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Engineer in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Service Desk Engineer Jobs Demand Trend in Surrey

Service Desk Engineer
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer across the Surrey region.

Service Desk Engineer Salary Trend in Surrey

Service Desk Engineer
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Service Desk Engineer across the Surrey region over the 3 months to 29 January 2015.

Service Desk Engineer Salary Histogram in Surrey

Service Desk Engineer
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Engineer within the Surrey region over the 3 months to 29 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Dorking - 4 £20,250 -
Guildford - 4 £25,250 -
Weybridge - 2 £21,000 -
Egham - 1 £22,500 - 1
Service Desk Engineer
South East

Service Desk Engineer
Top 30 Related IT Skills in Surrey

For the 6 months to 29 January 2015, IT jobs across the Surrey region that cited Service Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title.

1 57 (89.06%) Windows
2 47 (73.44%) Microsoft
3 44 (68.75%) ITIL
4 38 (59.38%) MS Office
4 38 (59.38%) VMware
5 36 (56.25%) Active Directory
6 33 (51.56%) Citrix
7 32 (50.00%) MS Exchange
8 31 (48.44%) VMware Infrastructure
9 30 (46.88%) MS Excel
10 29 (45.31%) SLA
11 27 (42.19%) Windows XP
12 26 (40.63%) Windows Server 2008
13 24 (37.50%) DNS
14 23 (35.94%) Internet
14 23 (35.94%) Backup Exec
14 23 (35.94%) Windows Server 2012
15 22 (34.38%) Windows 7
15 22 (34.38%) XenApp
15 22 (34.38%) Symantec
16 21 (32.81%) Terminal Services
16 21 (32.81%) Firewall
16 21 (32.81%) Windows 8
17 20 (31.25%) Incident Management
17 20 (31.25%) HP
18 19 (29.69%) Windows Server 2003
19 17 (26.56%) Cisco
19 17 (26.56%) Thin Client
19 17 (26.56%) Kalman Filter
19 17 (26.56%) Fat Client

Service Desk Engineer
Top Related IT Skills in Surrey by Category

For the 6 months to 29 January 2015, IT jobs across the Surrey region that cited Service Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 32 (50.00%) MS Exchange
2 16 (25.00%) Exchange Server 2003
3 12 (18.75%) Exchange Server 2007
4 10 (15.63%) Exchange Server 2010
Applications
1 38 (59.38%) MS Office
2 30 (46.88%) MS Excel
3 1 (1.56%) MS PowerPoint
Business Applications
1 1 (1.56%) SAP Oil and Gas
Cloud Services
1 2 (3.13%) Office 365
Communications & Networking
1 24 (37.50%) DNS
2 23 (35.94%) Internet
3 21 (32.81%) Firewall
4 16 (25.00%) SAN
5 10 (15.63%) WAN
5 10 (15.63%) DHCP
6 7 (10.94%) TCP/IP
6 7 (10.94%) SSL
General
1 3 (4.69%) Telecoms
2 2 (3.13%) Finance
3 1 (1.56%) Manufacturing
3 1 (1.56%) Publishing
3 1 (1.56%) Electronics
3 1 (1.56%) Marketing
Miscellaneous
1 17 (26.56%) Thin Client
1 17 (26.56%) Fat Client
2 7 (10.94%) Blackberry
3 1 (1.56%) Analytical Skills
3 1 (1.56%) DTV
Operating Systems
1 57 (89.06%) Windows
2 27 (42.19%) Windows XP
3 26 (40.63%) Windows Server 2008
4 23 (35.94%) Windows Server 2012
5 22 (34.38%) Windows 7
6 21 (32.81%) Windows 8
7 19 (29.69%) Windows Server 2003
8 7 (10.94%) Windows Vista
9 4 (6.25%) Linux
Processes & Methodologies
1 44 (68.75%) ITIL
2 20 (31.25%) Incident Management
3 17 (26.56%) Kalman Filter
4 16 (25.00%) Service Management
5 14 (21.88%) ITSM
6 2 (3.13%) Business Continuity
7 1 (1.56%) Cyber Security
7 1 (1.56%) Service Desk Management
7 1 (1.56%) Digital Marketing
7 1 (1.56%) Time Management
7 1 (1.56%) Business Intelligence
7 1 (1.56%) Programme Management
7 1 (1.56%) Project Planning
Qualifications
1 12 (18.75%) Cisco Certification
1 12 (18.75%) CCNA
2 2 (3.13%) MCP
2 2 (3.13%) Microsoft Certification
2 2 (3.13%) SC Cleared
2 2 (3.13%) Security Cleared
Quality Assurance & Compliance
1 29 (45.31%) SLA
System Software
1 36 (56.25%) Active Directory
2 31 (48.44%) VMware Infrastructure
3 22 (34.38%) XenApp
4 21 (32.81%) Terminal Services
5 7 (10.94%) Hyper-V
6 1 (1.56%) XenServer
Systems Management
1 23 (35.94%) Backup Exec
2 14 (21.88%) Norton AntiVirus
3 1 (1.56%) SCOM
3 1 (1.56%) Nagios
Vendors
1 47 (73.44%) Microsoft
2 38 (59.38%) VMware
3 33 (51.56%) Citrix
4 22 (34.38%) Symantec
5 20 (31.25%) HP
6 17 (26.56%) Cisco
7 15 (23.44%) Veeam
8 13 (20.31%) Kaseya
9 7 (10.94%) SonicWALL
9 7 (10.94%) Dell
10 2 (3.13%) Remedy
11 1 (1.56%) SolarWinds
11 1 (1.56%) SAP
Egham, Surrey
Global Technology Solutions Ltd
Salary: £26000 - £30000 per annum + Benefits
Posted: Yesterday