The table below looks at the statistics for the Service Desk Engineer role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Engineer in their job title over the 3 months to 22 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Dec 2014
Same period 2013 Same period 2012
Service Desk Engineer
Rank 186 202 209
Rank change year-on-year
+16 +7
Permanent jobs requiring a Service Desk Engineer 30 4 14
As % of all permanent IT jobs located in Surrey 0.65% 0.086% 0.26%
As % of the Job Titles category 0.67% 0.091% 0.27%
Number of salaries quoted 30 4 14
Average salary £22,500 £20,500 £22,500
Average salary % change year-on-year
+9.75% -8.88%
90% offered a salary of more than £21,500 £20,150 £19,300
10% offered a salary of more than £28,200 £28,025 £29,000
UK excluding London average salary £22,500 £25,000 £23,005
% change year-on-year
-10.00% +8.67%
Service Desk Engineer
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4461 4374 5269
As % of all permanent IT jobs located in Surrey 96.56% 94.43% 96.89%
Number of salaries quoted 3797 3551 4608
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Engineer
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Engineer in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Service Desk Engineer Jobs Demand Trend in Surrey

Service Desk Engineer
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer across the Surrey region.

Service Desk Engineer Salary Trend in Surrey

Service Desk Engineer
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Service Desk Engineer across the Surrey region over the 3 months to 22 December 2014.

Service Desk Engineer Salary Histogram in Surrey

Service Desk Engineer
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Engineer within the Surrey region over the 3 months to 22 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Dorking - 9 £28,000 -
Egham - 6 £22,500 -
Guildford - 3 £32,500 - 1
Leatherhead - 2 £28,000 -
Reigate - 2 £28,000 -
Service Desk Engineer
South East

Service Desk Engineer
Top 30 Related IT Skills in Surrey

For the 6 months to 22 December 2014, IT jobs across the Surrey region that cited Service Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title.

1 55 (91.67%) Windows
2 44 (73.33%) Microsoft
3 41 (68.33%) VMware
4 40 (66.67%) ITIL
5 35 (58.33%) Citrix
6 34 (56.67%) MS Office
7 33 (55.00%) Active Directory
8 31 (51.67%) VMware Infrastructure
9 30 (50.00%) MS Exchange
10 27 (45.00%) SLA
11 26 (43.33%) MS Excel
11 26 (43.33%) Windows XP
12 25 (41.67%) DNS
13 24 (40.00%) Windows Server 2008
13 24 (40.00%) Windows Server 2012
14 23 (38.33%) Backup Exec
15 22 (36.67%) Windows Server 2003
15 22 (36.67%) Internet
15 22 (36.67%) Symantec
15 22 (36.67%) XenApp
15 22 (36.67%) Windows 7
16 21 (35.00%) Windows 8
16 21 (35.00%) Terminal Services
16 21 (35.00%) Firewall
17 19 (31.67%) HP
18 17 (28.33%) Thin Client
18 17 (28.33%) Cisco
18 17 (28.33%) Fat Client
18 17 (28.33%) Kalman Filter
19 16 (26.67%) Incident Management

Service Desk Engineer
Top Related IT Skills in Surrey by Category

For the 6 months to 22 December 2014, IT jobs across the Surrey region that cited Service Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 30 (50.00%) MS Exchange
2 16 (26.67%) Exchange Server 2003
3 10 (16.67%) Exchange Server 2007
4 8 (13.33%) Exchange Server 2010
Applications
1 34 (56.67%) MS Office
2 26 (43.33%) MS Excel
Business Applications
1 1 (1.67%) SAP Oil and Gas
Communications & Networking
1 25 (41.67%) DNS
2 22 (36.67%) Internet
3 21 (35.00%) Firewall
4 16 (26.67%) SAN
5 11 (18.33%) DHCP
6 10 (16.67%) WAN
7 8 (13.33%) TCP/IP
8 7 (11.67%) SSL
General
1 3 (5.00%) Telecoms
2 2 (3.33%) Finance
3 1 (1.67%) Manufacturing
3 1 (1.67%) Publishing
3 1 (1.67%) Marketing
3 1 (1.67%) Electronics
Miscellaneous
1 17 (28.33%) Thin Client
1 17 (28.33%) Fat Client
2 7 (11.67%) Blackberry
3 1 (1.67%) DTV
Operating Systems
1 55 (91.67%) Windows
2 26 (43.33%) Windows XP
3 24 (40.00%) Windows Server 2008
3 24 (40.00%) Windows Server 2012
4 22 (36.67%) Windows 7
4 22 (36.67%) Windows Server 2003
5 21 (35.00%) Windows 8
6 7 (11.67%) Windows Vista
7 3 (5.00%) Linux
Processes & Methodologies
1 40 (66.67%) ITIL
2 17 (28.33%) Kalman Filter
3 16 (26.67%) Incident Management
4 14 (23.33%) Service Management
5 13 (21.67%) ITSM
6 1 (1.67%) Programme Management
6 1 (1.67%) Business Intelligence
6 1 (1.67%) Digital Marketing
6 1 (1.67%) Time Management
6 1 (1.67%) Cyber Security
6 1 (1.67%) Service Desk Management
Qualifications
1 12 (20.00%) CCNA
1 12 (20.00%) Cisco Certification
2 2 (3.33%) Microsoft Certification
2 2 (3.33%) SC Cleared
2 2 (3.33%) Security Cleared
2 2 (3.33%) MCP
Quality Assurance & Compliance
1 27 (45.00%) SLA
System Software
1 33 (55.00%) Active Directory
2 31 (51.67%) VMware Infrastructure
3 22 (36.67%) XenApp
4 21 (35.00%) Terminal Services
5 7 (11.67%) Hyper-V
6 1 (1.67%) XenServer
Systems Management
1 23 (38.33%) Backup Exec
2 14 (23.33%) Norton AntiVirus
3 1 (1.67%) NetBackup
3 1 (1.67%) SCOM
3 1 (1.67%) Nagios
Vendors
1 44 (73.33%) Microsoft
2 41 (68.33%) VMware
3 35 (58.33%) Citrix
4 22 (36.67%) Symantec
5 19 (31.67%) HP
6 17 (28.33%) Cisco
7 15 (25.00%) Veeam
8 13 (21.67%) Kaseya
9 7 (11.67%) Dell
9 7 (11.67%) SonicWALL
10 1 (1.67%) IBM
10 1 (1.67%) SAP
10 1 (1.67%) SolarWinds
Guildford, Surrey
Lorien Resourcing
Salary: £25000 - £35000 per annum
Posted: 5 days ago