The first table below looks at the demand for the Service Desk Engineer role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Engineer in their job title over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Surrey region.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
Service Desk Engineer
Rank 198 207 224
Rank change year-on-year
+9 +17
Permanent jobs requiring a Service Desk Engineer 15 12 6
As % of all permanent IT jobs located in Surrey 0.29% 0.24% 0.11%
As % of the Job Titles category 0.30% 0.25% 0.11%
Number of salaries quoted 15 12 6
Average salary £24,500 £20,000 £24,500
Average salary % change year-on-year
+22.50% -18.36%
90% offered a salary of more than £21,000 £17,250 £20,000
10% offered a salary of more than £45,000 £27,100 £31,250
UK excluding London average salary £23,000 £22,000 £22,500
% change year-on-year
+4.54% -2.22%
Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4936 4869 5450
As % of all permanent IT jobs located in Surrey 95.94% 95.66% 96.20%
Number of salaries quoted 4085 3930 4691
Average salary £45,000 £41,000 £42,500
Average salary % change year-on-year
+9.75% -3.52%
90% offered a salary of more than £26,500 £26,000 £27,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Service Desk Engineer
South East

Service Desk Engineer
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Engineer in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Service Desk Engineer Jobs Demand Trend in Surrey

Service Desk Engineer
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer across the Surrey region.

Service Desk Engineer Salary Trend in Surrey

Service Desk Engineer
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Service Desk Engineer across the Surrey region over the 3 months to 24 July 2014.

Service Desk Engineer Salary Histogram in Surrey

Service Desk Engineer
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Engineer within the Surrey region over the 3 months to 24 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Dorking -5 4 £26,000 -7.14%
Leatherhead -17 4 £26,500 -18.46%
Egham - 3 £21,000 -
Woking -7 2 £45,000 +125.00%
Service Desk Engineer
South East

Service Desk Engineer
Top 30 Related IT Skills in Surrey

For the 6 months to 24 July 2014, IT jobs across the Surrey region that cited Service Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title.

1 24 (77.42%) Windows
2 20 (64.52%) Active Directory
3 19 (61.29%) Citrix
4 18 (58.06%) VMware
5 17 (54.84%) Windows Server 2003
6 15 (48.39%) Microsoft
7 13 (41.94%) MS Excel
7 13 (41.94%) Windows Server 2012
8 12 (38.71%) TCP/IP
9 11 (35.48%) Microsoft Certification
9 11 (35.48%) ITIL
10 10 (32.26%) Windows Server 2008
11 8 (25.81%) Windows 7
12 7 (22.58%) MS Office
13 6 (19.35%) VPN
14 5 (16.13%) SLA
14 5 (16.13%) DHCP
14 5 (16.13%) Windows XP
14 5 (16.13%) C
15 4 (12.90%) SQL
15 4 (12.90%) MCP
15 4 (12.90%) MCSE
15 4 (12.90%) MCSA
15 4 (12.90%) MS Exchange
15 4 (12.90%) LAN
15 4 (12.90%) WAN
15 4 (12.90%) XenApp
15 4 (12.90%) XenDesktop
15 4 (12.90%) Mathematics
15 4 (12.90%) Incident Management

Service Desk Engineer
Top Related IT Skills in Surrey by Category

For the 6 months to 24 July 2014, IT jobs across the Surrey region that cited Service Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (12.90%) MS Exchange
1 4 (12.90%) Lync
2 3 (9.68%) IBM Notes
3 1 (3.23%) Blackberry Enterprise Server
3 1 (3.23%) Exchange Server 2003
3 1 (3.23%) SharePoint
3 1 (3.23%) SharePoint 2010
Applications
1 13 (41.94%) MS Excel
2 7 (22.58%) MS Office
Communications & Networking
1 12 (38.71%) TCP/IP
2 6 (19.35%) VPN
3 5 (16.13%) DHCP
4 4 (12.90%) LAN
4 4 (12.90%) WAN
5 3 (9.68%) Unified Communications
6 2 (6.45%) DNS
7 1 (3.23%) Firewall
7 1 (3.23%) Cisco ASA
7 1 (3.23%) VoIP
7 1 (3.23%) FWSM
General
1 1 (3.23%) Telecoms
Miscellaneous
1 4 (12.90%) Mathematics
2 3 (9.68%) Thin Client
2 3 (9.68%) Fat Client
3 1 (3.23%) Firmware
3 1 (3.23%) Blackberry
Operating Systems
1 24 (77.42%) Windows
2 17 (54.84%) Windows Server 2003
3 13 (41.94%) Windows Server 2012
4 10 (32.26%) Windows Server 2008
5 8 (25.81%) Windows 7
6 5 (16.13%) Windows XP
7 4 (12.90%) Windows 8
Processes & Methodologies
1 11 (35.48%) ITIL
2 4 (12.90%) Incident Management
2 4 (12.90%) Service Delivery
3 1 (3.23%) Service Management
3 1 (3.23%) ITIL V3
3 1 (3.23%) Network Monitoring
Programming Languages
1 5 (16.13%) C
2 4 (12.90%) SQL
Qualifications
1 11 (35.48%) Microsoft Certification
2 4 (12.90%) MCP
2 4 (12.90%) MCSE
2 4 (12.90%) MCSA
3 3 (9.68%) Network+ Certification
3 3 (9.68%) MCITP
4 2 (6.45%) A+ Certification
5 1 (3.23%) MOS
5 1 (3.23%) CCNP
5 1 (3.23%) CCNA
5 1 (3.23%) ITIL Certification
5 1 (3.23%) Cisco Certification
Quality Assurance & Compliance
1 5 (16.13%) SLA
System Software
1 20 (64.52%) Active Directory
2 4 (12.90%) XenApp
2 4 (12.90%) XenDesktop
3 2 (6.45%) VMware Infrastructure
4 1 (3.23%) Terminal Services
Systems Management
1 1 (3.23%) NetBackup
Vendors
1 19 (61.29%) Citrix
2 18 (58.06%) VMware
3 15 (48.39%) Microsoft
4 4 (12.90%) Remedy
5 3 (9.68%) Lotus
5 3 (9.68%) Intel
6 1 (3.23%) CheckPoint
6 1 (3.23%) SolarWinds
6 1 (3.23%) Cisco
6 1 (3.23%) IBM
6 1 (3.23%) HP
6 1 (3.23%) Juniper
6 1 (3.23%) F5