The table below looks at the statistics for the Service Desk Engineer role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Engineer in their job title over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Service Desk Engineer
Rank 189 207 212
Rank change year-on-year
+18 +5
Permanent jobs requiring a Service Desk Engineer 21 14 14
As % of all permanent IT jobs located in Surrey 0.45% 0.27% 0.26%
As % of the Job Titles category 0.48% 0.28% 0.27%
Number of salaries quoted 20 14 13
Average salary £27,000 £24,000 £25,000
Average salary % change year-on-year
+12.50% -4.00%
90% offered a salary of more than £20,500 £22,000 £21,000
10% offered a salary of more than £28,200 £32,850 £26,200
UK excluding London average salary £22,500 £24,000 £24,000
% change year-on-year
-6.25% -
Service Desk Engineer
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4406 5026 5125
As % of all permanent IT jobs located in Surrey 95.00% 95.23% 95.87%
Number of salaries quoted 3655 4102 4060
Average salary £45,000 £45,000 £41,000
Average salary % change year-on-year
- +9.75%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Engineer
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Engineer in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Service Desk Engineer Jobs Demand Trend in Surrey

Service Desk Engineer
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer across the Surrey region.

Service Desk Engineer Salary Trend in Surrey

Service Desk Engineer
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Service Desk Engineer across the Surrey region over the 3 months to 17 April 2015.

Service Desk Engineer Salary Histogram in Surrey

Service Desk Engineer
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Engineer within the Surrey region over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Egham +7 10 £28,000 -13.84%
Woking +9 4 £22,500 -6.25%
Guildford - 2 £20,500 -
Weybridge +16 1 - -
Dorking -6 1 £19,500 -15.21%
Epsom - 1 £26,000 -
Service Desk Engineer
South East

Service Desk Engineer
Top 30 Related IT Skills in Surrey

For the 6 months to 17 April 2015, IT jobs across the Surrey region that cited Service Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title.

1 37 (88.10%) Windows
2 33 (78.57%) Microsoft
3 28 (66.67%) MS Excel
4 23 (54.76%) ITIL
4 23 (54.76%) Windows 7
5 22 (52.38%) HP
6 21 (50.00%) Windows XP
6 21 (50.00%) MS Exchange
6 21 (50.00%) MS Office
7 20 (47.62%) DNS
7 20 (47.62%) Active Directory
7 20 (47.62%) Windows Server 2008
8 18 (42.86%) TCP/IP
9 17 (40.48%) SLA
10 16 (38.10%) Windows Server 2003
10 16 (38.10%) VMware
10 16 (38.10%) Blackberry
11 14 (33.33%) Service Management
11 14 (33.33%) Firewall
11 14 (33.33%) Backup Exec
11 14 (33.33%) Symantec
11 14 (33.33%) VMware Infrastructure
12 13 (30.95%) Exchange Server 2010
12 13 (30.95%) Incident Management
12 13 (30.95%) Exchange Server 2007
13 11 (26.19%) SonicWALL
13 11 (26.19%) Exchange Server 2003
13 11 (26.19%) Dell
13 11 (26.19%) SSL
13 11 (26.19%) Hyper-V

Service Desk Engineer
Top Related IT Skills in Surrey by Category

For the 6 months to 17 April 2015, IT jobs across the Surrey region that cited Service Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 21 (50.00%) MS Exchange
2 13 (30.95%) Exchange Server 2007
2 13 (30.95%) Exchange Server 2010
3 11 (26.19%) Exchange Server 2003
4 8 (19.05%) SharePoint
Applications
1 28 (66.67%) MS Excel
2 21 (50.00%) MS Office
3 5 (11.90%) MS PowerPoint
Cloud Services
1 2 (4.76%) Office 365
Communications & Networking
1 20 (47.62%) DNS
2 18 (42.86%) TCP/IP
3 14 (33.33%) Firewall
4 11 (26.19%) SSL
5 10 (23.81%) Internet
6 9 (21.43%) DHCP
7 7 (16.67%) WAN
8 5 (11.90%) VoIP
9 4 (9.52%) LAN
10 3 (7.14%) SAN
General
1 4 (9.52%) Marketing
2 2 (4.76%) Telecoms
3 1 (2.38%) Finance
3 1 (2.38%) Publishing
Miscellaneous
1 16 (38.10%) Blackberry
2 5 (11.90%) Analytical Skills
3 3 (7.14%) Thin Client
3 3 (7.14%) Fat Client
Operating Systems
1 37 (88.10%) Windows
2 23 (54.76%) Windows 7
3 21 (50.00%) Windows XP
4 20 (47.62%) Windows Server 2008
5 16 (38.10%) Windows Server 2003
6 11 (26.19%) Windows Vista
7 7 (16.67%) Windows Server 2012
8 5 (11.90%) Windows 8
9 4 (9.52%) Linux
Processes & Methodologies
1 23 (54.76%) ITIL
2 14 (33.33%) Service Management
3 13 (30.95%) Incident Management
4 7 (16.67%) ITSM
5 5 (11.90%) Project Planning
6 4 (9.52%) Digital Marketing
6 4 (9.52%) Project Management
7 3 (7.14%) Kalman Filter
8 2 (4.76%) Business Continuity
8 2 (4.76%) Service Delivery
9 1 (2.38%) Cyber Security
Qualifications
1 4 (9.52%) MCP
1 4 (9.52%) A+ Certification
2 3 (7.14%) CCNA
2 3 (7.14%) Cisco Certification
3 2 (4.76%) Microsoft Certification
3 2 (4.76%) MCSE
3 2 (4.76%) ITIL Certification
3 2 (4.76%) SC Cleared
3 2 (4.76%) Security Cleared
Quality Assurance & Compliance
1 17 (40.48%) SLA
System Software
1 20 (47.62%) Active Directory
2 14 (33.33%) VMware Infrastructure
3 11 (26.19%) Hyper-V
4 9 (21.43%) XenApp
5 6 (14.29%) XenDesktop
6 4 (9.52%) Citrix Presentation Server
7 3 (7.14%) Terminal Services
Systems Management
1 14 (33.33%) Backup Exec
2 4 (9.52%) SCCM
3 3 (7.14%) Norton AntiVirus
Vendors
1 33 (78.57%) Microsoft
2 22 (52.38%) HP
3 16 (38.10%) VMware
4 14 (33.33%) Symantec
5 11 (26.19%) SonicWALL
5 11 (26.19%) Dell
6 10 (23.81%) Citrix
7 3 (7.14%) Veeam
7 3 (7.14%) Kaseya
7 3 (7.14%) Cisco
8 2 (4.76%) Remedy