The table below looks at the statistics for the Service Desk Engineer role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Engineer in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Service Desk Engineer
Rank 175 197 205
Rank change year-on-year
+22 +8
Permanent jobs requiring a Service Desk Engineer 31 10 12
As % of all permanent IT jobs located in Surrey 0.65% 0.21% 0.23%
As % of the Job Titles category 0.68% 0.22% 0.24%
Number of salaries quoted 30 10 12
Average salary £25,750 £20,000 £21,500
Average salary % change year-on-year
+28.75% -6.97%
90% offered a salary of more than £21,000 £17,250 £20,150
10% offered a salary of more than £28,100 £23,500 £29,000
UK excluding London average salary £23,500 £22,500 £23,000
% change year-on-year
+4.44% -2.17%
Service Desk Engineer
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4527 4506 5038
As % of all permanent IT jobs located in Surrey 95.23% 95.45% 96.18%
Number of salaries quoted 3665 3672 4333
Average salary £45,000 £42,500 £41,000
Average salary % change year-on-year
+5.88% +3.65%
90% offered a salary of more than £25,000 £25,000 £25,500
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Engineer
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Engineer in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Service Desk Engineer Jobs Demand Trend in Surrey

Service Desk Engineer
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer across the Surrey region.

Service Desk Engineer Salary Trend in Surrey

Service Desk Engineer
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Engineer within the Surrey region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Dorking - 21 £26,500 -
Egham - 2 £21,750 -
Leatherhead -14 1 £21,000 -35.38%
Godalming - 1 £29,000 -
Service Desk Engineer
South East

Service Desk Engineer
Top 30 Related IT Skills in Surrey

For the 6 months to 19 September 2014, IT jobs across the Surrey region that cited Service Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title.

1 44 (89.80%) Windows
2 39 (79.59%) VMware
3 36 (73.47%) Citrix
4 31 (63.27%) Active Directory
5 28 (57.14%) Microsoft
6 25 (51.02%) Windows Server 2012
7 23 (46.94%) Windows Server 2003
8 20 (40.82%) ITIL
8 20 (40.82%) MS Excel
9 16 (32.65%) MS Exchange
9 16 (32.65%) MS Office
9 16 (32.65%) VMware Infrastructure
10 15 (30.61%) Windows 8
11 13 (26.53%) XenApp
11 13 (26.53%) SLA
12 12 (24.49%) DNS
12 12 (24.49%) Terminal Services
13 11 (22.45%) Thin Client
13 11 (22.45%) Backup Exec
13 11 (22.45%) Windows XP
13 11 (22.45%) Windows 7
13 11 (22.45%) Windows Server 2008
13 11 (22.45%) Fat Client
14 10 (20.41%) Kalman Filter
14 10 (20.41%) Cisco
14 10 (20.41%) Microsoft Certification
14 10 (20.41%) Firewall
14 10 (20.41%) Symantec
15 9 (18.37%) TCP/IP
15 9 (18.37%) Veeam

Service Desk Engineer
Top Related IT Skills in Surrey by Category

For the 6 months to 19 September 2014, IT jobs across the Surrey region that cited Service Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (32.65%) MS Exchange
2 7 (14.29%) Exchange Server 2003
3 4 (8.16%) Lync
4 2 (4.08%) Exchange Server 2010
4 2 (4.08%) Exchange Server 2007
Applications
1 20 (40.82%) MS Excel
2 16 (32.65%) MS Office
Business Applications
1 1 (2.04%) SAP Oil and Gas
Communications & Networking
1 12 (24.49%) DNS
2 10 (20.41%) Firewall
3 9 (18.37%) TCP/IP
4 8 (16.33%) WAN
4 8 (16.33%) SAN
4 8 (16.33%) Internet
5 6 (12.24%) VPN
6 5 (10.20%) DHCP
7 4 (8.16%) LAN
8 3 (6.12%) Unified Communications
9 1 (2.04%) FWSM
9 1 (2.04%) Cisco ASA
9 1 (2.04%) VoIP
9 1 (2.04%) SSL
General
1 2 (4.08%) Telecoms
2 1 (2.04%) Finance
2 1 (2.04%) Manufacturing
2 1 (2.04%) Marketing
2 1 (2.04%) Electronics
Miscellaneous
1 11 (22.45%) Thin Client
1 11 (22.45%) Fat Client
2 1 (2.04%) Firmware
2 1 (2.04%) Blackberry
2 1 (2.04%) DTV
Operating Systems
1 44 (89.80%) Windows
2 25 (51.02%) Windows Server 2012
3 23 (46.94%) Windows Server 2003
4 15 (30.61%) Windows 8
5 11 (22.45%) Windows Server 2008
5 11 (22.45%) Windows 7
5 11 (22.45%) Windows XP
6 1 (2.04%) Windows Vista
Processes & Methodologies
1 20 (40.82%) ITIL
2 10 (20.41%) Kalman Filter
3 5 (10.20%) ITSM
3 5 (10.20%) Incident Management
4 4 (8.16%) Service Management
5 1 (2.04%) Digital Marketing
5 1 (2.04%) Time Management
5 1 (2.04%) ITIL V3
5 1 (2.04%) Service Desk Management
5 1 (2.04%) Network Monitoring
5 1 (2.04%) Programme Management
5 1 (2.04%) Business Intelligence
Programming Languages
1 4 (8.16%) SQL
2 1 (2.04%) C
Qualifications
1 10 (20.41%) Microsoft Certification
2 7 (14.29%) CCNA
2 7 (14.29%) Cisco Certification
3 4 (8.16%) MCSA
4 3 (6.12%) MCSE
4 3 (6.12%) Network+ Certification
4 3 (6.12%) MCITP
5 2 (4.08%) MCP
5 2 (4.08%) A+ Certification
6 1 (2.04%) CCNP
6 1 (2.04%) MOS
Quality Assurance & Compliance
1 13 (26.53%) SLA
System Software
1 31 (63.27%) Active Directory
2 16 (32.65%) VMware Infrastructure
3 13 (26.53%) XenApp
4 12 (24.49%) Terminal Services
5 1 (2.04%) Hyper-V
5 1 (2.04%) XenServer
Systems Management
1 11 (22.45%) Backup Exec
2 8 (16.33%) Norton AntiVirus
3 1 (2.04%) NetBackup
3 1 (2.04%) SCOM
3 1 (2.04%) Nagios
Vendors
1 39 (79.59%) VMware
2 36 (73.47%) Citrix
3 28 (57.14%) Microsoft
4 10 (20.41%) Cisco
4 10 (20.41%) Symantec
5 9 (18.37%) Veeam
6 7 (14.29%) Kaseya
7 6 (12.24%) HP
8 2 (4.08%) SolarWinds
9 1 (2.04%) SonicWALL
9 1 (2.04%) F5
9 1 (2.04%) Dell
9 1 (2.04%) IBM
9 1 (2.04%) SAP
9 1 (2.04%) Juniper
9 1 (2.04%) CheckPoint
Surrey
Coal IT Services
Salary: From £20,000 to £23,000 per annum plus 30% benefits package (excellent
Posted: 3 days ago
Guildford
Recruitment Genius
Salary: £18000 - £22000 per annum
Posted: 22 days ago