The table below looks at the statistics for the Service Desk Technician role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Technician in their job title over the 3 months to 3 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Sep 2015
Same period 2014 Same period 2013
Service Desk Technician
Rank 206 220 -
Rank change year-on-year
+14 -
Permanent jobs requiring a Service Desk Technician 1 3 0
As % of all permanent IT jobs located in Surrey 0.023% 0.061% -
As % of the Job Titles category 0.024% 0.064% -
Number of salaries quoted 1 3 0
Average salary £22,500 £29,000 -
Average salary % change year-on-year
-22.41% -
UK excluding London average salary £22,500 £25,000 £21,500
% change year-on-year
-10.00% +16.27%
Service Desk Technician
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4172 4711 4595
As % of all permanent IT jobs located in Surrey 94.84% 95.21% 95.47%
Number of salaries quoted 3623 3866 3677
Average salary £42,500 £45,000 £42,500
Average salary % change year-on-year
-5.55% +5.88%
90% offered a salary of more than £25,000 £26,000 £26,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £39,500
% change year-on-year
- +1.26%

Service Desk Technician
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Technician in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Service Desk Technician Jobs Demand Trend in Surrey

Service Desk Technician
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Technician across the Surrey region.

Service Desk Technician Salary Trend in Surrey

Service Desk Technician
Top 27 Related IT Skills in Surrey

For the 6 months to 3 September 2015, IT jobs across the Surrey region that cited Service Desk Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Technician in their job title.

1 6 (100.00%) Windows
1 6 (100.00%) Windows 7
2 5 (83.33%) iPad
2 5 (83.33%) Office 365
2 5 (83.33%) Windows 8
2 5 (83.33%) MS Excel
2 5 (83.33%) MS Office
2 5 (83.33%) Microsoft
2 5 (83.33%) Active Directory
2 5 (83.33%) Apple
2 5 (83.33%) Video Conferencing
2 5 (83.33%) iPhone
3 4 (66.67%) Front Office
3 4 (66.67%) Mac OS X
4 1 (16.67%) Service Desk Management
4 1 (16.67%) Analytical Skills
4 1 (16.67%) Workflow
4 1 (16.67%) Retail
4 1 (16.67%) Workflow Management
4 1 (16.67%) Incident Management
4 1 (16.67%) Exchange Server 2007
4 1 (16.67%) ITSM
4 1 (16.67%) Management Information System
4 1 (16.67%) Citrix
4 1 (16.67%) ITIL
4 1 (16.67%) MS Exchange
4 1 (16.67%) SLA

Service Desk Technician
Top Related IT Skills in Surrey by Category

For the 6 months to 3 September 2015, IT jobs across the Surrey region that cited Service Desk Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (16.67%) MS Exchange
1 1 (16.67%) Exchange Server 2007
Applications
1 5 (83.33%) MS Office
1 5 (83.33%) MS Excel
Cloud Services
1 5 (83.33%) Office 365
General
1 4 (66.67%) Front Office
2 1 (16.67%) Retail
Miscellaneous
1 5 (83.33%) Video Conferencing
1 5 (83.33%) iPhone
1 5 (83.33%) iPad
2 1 (16.67%) Analytical Skills
2 1 (16.67%) Management Information System
Operating Systems
1 6 (100.00%) Windows
1 6 (100.00%) Windows 7
2 5 (83.33%) Windows 8
3 4 (66.67%) Mac OS X
Processes & Methodologies
1 1 (16.67%) ITIL
1 1 (16.67%) ITSM
1 1 (16.67%) Workflow
1 1 (16.67%) Workflow Management
1 1 (16.67%) Incident Management
1 1 (16.67%) Service Desk Management
Quality Assurance & Compliance
1 1 (16.67%) SLA
System Software
1 5 (83.33%) Active Directory
Vendors
1 5 (83.33%) Microsoft
1 5 (83.33%) Apple
2 1 (16.67%) Citrix