The table below looks at the statistics for the Service Desk Technician role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Technician in their job title over the 3 months to 30 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Sep 2014
Same period 2013 Same period 2012
Service Desk Technician
Rank 212 209 -
Rank change year-on-year
-3 -
Permanent jobs requiring a Service Desk Technician 2 1 0
As % of all permanent IT jobs located in Surrey 0.043% 0.021% -
As % of the Job Titles category 0.045% 0.022% -
Number of salaries quoted 2 1 0
Average salary £28,250 £23,500 -
Average salary % change year-on-year
+20.21% -
UK excluding London average salary £25,000 £23,000 £18,975
% change year-on-year
+8.69% +21.21%
Service Desk Technician
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4420 4482 5072
As % of all permanent IT jobs located in Surrey 95.26% 95.22% 96.35%
Number of salaries quoted 3591 3678 4358
Average salary £45,000 £42,500 £40,000
Average salary % change year-on-year
+5.88% +6.25%
90% offered a salary of more than £25,000 £25,500 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Technician
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Technician in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Service Desk Technician Jobs Demand Trend in Surrey

Service Desk Technician
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Technician across the Surrey region.

Service Desk Technician Salary Trend in Surrey

Service Desk Technician
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Technician within the Surrey region over the 3 months to 30 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Dorking - 1 £27,500 -
Leatherhead - 1 £29,000 -
Service Desk Technician
South East

Service Desk Technician
Top 30 Related IT Skills in Surrey

For the 6 months to 30 September 2014, IT jobs across the Surrey region that cited Service Desk Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Technician in their job title.

1 5 (83.33%) Microsoft
1 5 (83.33%) Mac OS X
1 5 (83.33%) VMware
2 4 (66.67%) Microsoft Certification
2 4 (66.67%) A+ Certification
2 4 (66.67%) Windows
2 4 (66.67%) Network+ Certification
3 3 (50.00%) Firewall
3 3 (50.00%) MCSE
3 3 (50.00%) ITIL
3 3 (50.00%) LAN
3 3 (50.00%) WAN
3 3 (50.00%) Citrix
3 3 (50.00%) MS Excel
3 3 (50.00%) Terminal Services
4 2 (33.33%) Project Management
4 2 (33.33%) Active Directory
4 2 (33.33%) MS Office
4 2 (33.33%) VPN
5 1 (16.67%) DNS
5 1 (16.67%) MCP
5 1 (16.67%) MCSA
5 1 (16.67%) Windows XP
5 1 (16.67%) MS Exchange
5 1 (16.67%) Windows Server 2003
5 1 (16.67%) Symantec
5 1 (16.67%) Thin Client
5 1 (16.67%) Backup Exec
5 1 (16.67%) Exchange Server 2003
5 1 (16.67%) Exchange Server 2007

Service Desk Technician
Top Related IT Skills in Surrey by Category

For the 6 months to 30 September 2014, IT jobs across the Surrey region that cited Service Desk Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (16.67%) MS Exchange
1 1 (16.67%) Exchange Server 2003
1 1 (16.67%) Exchange Server 2007
1 1 (16.67%) Exchange Server 2010
Applications
1 3 (50.00%) MS Excel
2 2 (33.33%) MS Office
Cloud Services
1 1 (16.67%) Office 365
Communications & Networking
1 3 (50.00%) LAN
1 3 (50.00%) WAN
1 3 (50.00%) Firewall
2 2 (33.33%) VPN
3 1 (16.67%) DNS
Miscellaneous
1 1 (16.67%) Thin Client
1 1 (16.67%) Fat Client
Operating Systems
1 5 (83.33%) Mac OS X
2 4 (66.67%) Windows
3 1 (16.67%) Windows XP
3 1 (16.67%) Windows Server 2003
3 1 (16.67%) Windows Server 2008
Processes & Methodologies
1 3 (50.00%) ITIL
2 2 (33.33%) Project Management
Qualifications
1 4 (66.67%) Microsoft Certification
1 4 (66.67%) A+ Certification
1 4 (66.67%) Network+ Certification
2 3 (50.00%) MCSE
3 1 (16.67%) MCSA
3 1 (16.67%) MCP
System Software
1 3 (50.00%) Terminal Services
2 2 (33.33%) Active Directory
3 1 (16.67%) VMware Infrastructure
3 1 (16.67%) XenApp
Systems Management
1 1 (16.67%) Backup Exec
Vendors
1 5 (83.33%) Microsoft
1 5 (83.33%) VMware
2 3 (50.00%) Citrix
3 1 (16.67%) Symantec
3 1 (16.67%) Veeam