The table below looks at the statistics for CRM skills in IT jobs advertised for the Sussex region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 13 18 -
Rank change year-on-year
+5 -
Permanent jobs citing CRM 2 1 0
As % of all permanent IT jobs located in Sussex 4.35% 1.08% -
As % of the Processes & Methodologies category 5.13% 1.41% -
Number of salaries quoted 2 1 0
Average salary £50,000 £36,500 -
Average salary % change year-on-year
+36.98% -
UK excluding London average salary £42,500 £42,500 £42,500
CRM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Sussex region.

Processes & Methodologies Category
Sussex
Permanent IT job ads with a match in the
Processes & Methodologies category
39 71 76
As % of all permanent IT jobs located in Sussex 84.78% 76.34% 64.41%
Number of salaries quoted 24 61 66
Average salary £50,000 £50,000 £55,000
Average salary % change year-on-year
- -9.09%
90% offered a salary of more than £32,500 £33,000 £30,500
10% offered a salary of more than £60,000 £70,000 £60,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

CRM
Jobs Demand Trend in Sussex

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Sussex region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Sussex

CRM
Salary Trend in Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Sussex region.

CRM Salary Trend in Sussex

CRM
Top 30 Related IT Skills in Sussex

For the 6 months to 27 August 2014, IT jobs across the Sussex region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 5 (71.43%) Marketing
2 3 (42.86%) Degree
2 3 (42.86%) Advertising
2 3 (42.86%) Digital Marketing
2 3 (42.86%) Data Protection
2 3 (42.86%) OpenUP
2 3 (42.86%) Retail
2 3 (42.86%) Online Marketing
2 3 (42.86%) E-business
2 3 (42.86%) Performance Monitoring
3 2 (28.57%) Finance
3 2 (28.57%) Analytics
3 2 (28.57%) Campaign Management
3 2 (28.57%) Data-Driven Marketing
3 2 (28.57%) SAS
3 2 (28.57%) B2C
3 2 (28.57%) SPSS
3 2 (28.57%) Stakeholder Management
3 2 (28.57%) Unica
3 2 (28.57%) Direct Marketing
4 1 (14.29%) Social Media
4 1 (14.29%) Business Analysis
4 1 (14.29%) Intranet
4 1 (14.29%) EDMS
4 1 (14.29%) Project Management
4 1 (14.29%) SLA
4 1 (14.29%) ITIL Certification
4 1 (14.29%) Workflow
4 1 (14.29%) ITIL
4 1 (14.29%) E-Commerce

CRM
Top Related IT Skills in Sussex by Category

For the 6 months to 27 August 2014, IT jobs across the Sussex region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 2 (28.57%) SAS
Applications
1 2 (28.57%) SPSS
Communications & Networking
1 1 (14.29%) Intranet
Database & Business Intelligence
1 1 (14.29%) EDMS
General
1 5 (71.43%) Marketing
2 3 (42.86%) Advertising
2 3 (42.86%) Retail
3 2 (28.57%) Finance
Job Titles
1 3 (42.86%) Marketing Manager
1 3 (42.86%) Digital Marketing Manager
2 1 (14.29%) Planning Manager
2 1 (14.29%) Senior Planning Manager
2 1 (14.29%) Analyst
2 1 (14.29%) Senior Manager
2 1 (14.29%) Support Analyst
2 1 (14.29%) Applications Support
2 1 (14.29%) Applications Support Analyst
2 1 (14.29%) Data Manager
Miscellaneous
1 1 (14.29%) Social Media
Processes & Methodologies
1 3 (42.86%) E-business
1 3 (42.86%) Digital Marketing
1 3 (42.86%) Data Protection
1 3 (42.86%) OpenUP
1 3 (42.86%) Online Marketing
1 3 (42.86%) Performance Monitoring
2 2 (28.57%) Direct Marketing
2 2 (28.57%) Analytics
2 2 (28.57%) Campaign Management
2 2 (28.57%) Data-Driven Marketing
2 2 (28.57%) Stakeholder Management
2 2 (28.57%) B2C
3 1 (14.29%) Project Management
3 1 (14.29%) ITIL
3 1 (14.29%) E-Commerce
3 1 (14.29%) Business Analysis
3 1 (14.29%) Workflow
Qualifications
1 3 (42.86%) Degree
2 1 (14.29%) ITIL Certification
Quality Assurance & Compliance
1 1 (14.29%) SLA
Vendors
1 2 (28.57%) Unica