The first table below looks at the demand for CRM skills in IT jobs advertised for the Sussex region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Sussex region.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 12 6 17
Rank change year-on-year
-6 +11
Permanent jobs citing CRM 5 9 1
As % of all permanent IT jobs located in Sussex 7.69% 17.65% 1.32%
As % of the Processes & Methodologies category 8.77% 23.08% 1.79%
Number of salaries quoted 2 5 1
Average salary £85,000 £47,500 £28,000
Average salary % change year-on-year
+78.94% +69.64%
UK excluding London average salary £45,000 £42,500 £44,000
% change year-on-year
+5.88% -3.40%
Processes & Methodologies Category
Sussex
Permanent IT job ads with a match in the
Processes & Methodologies category
57 39 56
As % of all permanent IT jobs located in Sussex 87.69% 76.47% 73.68%
Number of salaries quoted 38 24 50
Average salary £47,500 £50,000 £45,000
Average salary % change year-on-year
-5.00% +11.11%
90% offered a salary of more than £30,000 £32,500 £34,000
10% offered a salary of more than £60,000 £75,000 £60,000
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
CRM
South East

CRM
Jobs Demand Trend in Sussex

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Sussex region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Sussex

CRM
Salary Trend in Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Sussex region.

CRM Salary Trend in Sussex

CRM
Salary Histogram in Sussex

This chart provides a salary histogram for IT jobs citing CRM across the Sussex region over the 3 months to 17 April 2014.

CRM Salary Histogram in Sussex

CRM
Top 30 Related IT Skills in Sussex

For the 6 months to 17 April 2014, IT jobs across the Sussex region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 9 (69.23%) Degree
1 9 (69.23%) Marketing
2 8 (61.54%) Finance
3 6 (46.15%) SPSS
3 6 (46.15%) Cognos
3 6 (46.15%) Data Mining
3 6 (46.15%) B2B
3 6 (46.15%) B2C
3 6 (46.15%) Mathematics
3 6 (46.15%) Customer Segmentation
3 6 (46.15%) Data Mart
3 6 (46.15%) Statistics
4 4 (30.77%) Business Development
5 3 (23.08%) Performance Monitoring
5 3 (23.08%) Retail
5 3 (23.08%) Digital Marketing
5 3 (23.08%) Data Protection
5 3 (23.08%) OpenUP
5 3 (23.08%) Online Marketing
5 3 (23.08%) Advertising
5 3 (23.08%) E-business
5 3 (23.08%) Project Management
6 2 (15.38%) ERP
6 2 (15.38%) SAP SD
6 2 (15.38%) SAP FI
6 2 (15.38%) SAP
6 2 (15.38%) SAP CO
6 2 (15.38%) Stakeholder Management
6 2 (15.38%) SAP FI/CO
7 1 (7.69%) Business Analysis

CRM
Top Related IT Skills in Sussex by Category

For the 6 months to 17 April 2014, IT jobs across the Sussex region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Applications
1 6 (46.15%) SPSS
Business Applications
1 2 (15.38%) SAP SD
1 2 (15.38%) SAP FI
1 2 (15.38%) SAP FI/CO
1 2 (15.38%) SAP CO
Communications & Networking
1 1 (7.69%) Intranet
Database & Business Intelligence
1 6 (46.15%) Data Mining
1 6 (46.15%) Data Mart
2 1 (7.69%) EDMS
General
1 9 (69.23%) Marketing
2 8 (61.54%) Finance
3 3 (23.08%) Advertising
3 3 (23.08%) Retail
Job Titles
1 7 (53.85%) Analyst
2 3 (23.08%) Marketing Manager
2 3 (23.08%) Digital Marketing Manager
3 2 (15.38%) CRM Analyst
3 2 (15.38%) SAP Support
3 2 (15.38%) SAP Manager
3 2 (15.38%) Support Manager
4 1 (7.69%) Support Analyst
4 1 (7.69%) Applications Support
4 1 (7.69%) Applications Support Analyst
Miscellaneous
1 6 (46.15%) Statistics
1 6 (46.15%) Mathematics
2 1 (7.69%) Social Media
Processes & Methodologies
1 6 (46.15%) B2B
1 6 (46.15%) B2C
1 6 (46.15%) Customer Segmentation
2 4 (30.77%) Business Development
3 3 (23.08%) Digital Marketing
3 3 (23.08%) Data Protection
3 3 (23.08%) OpenUP
3 3 (23.08%) Online Marketing
3 3 (23.08%) Performance Monitoring
3 3 (23.08%) Project Management
3 3 (23.08%) E-business
4 2 (15.38%) Stakeholder Management
4 2 (15.38%) ERP
5 1 (7.69%) Business Analysis
5 1 (7.69%) ITIL
5 1 (7.69%) E-Commerce
5 1 (7.69%) Workflow
Qualifications
1 9 (69.23%) Degree
2 1 (7.69%) ITIL Certification
Quality Assurance & Compliance
1 1 (7.69%) SLA
Vendors
1 6 (46.15%) Cognos
2 2 (15.38%) SAP