The first table below looks at the demand for ITSM skills in IT jobs advertised for the Swindon region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Swindon region.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 47 54 -
Rank change year-on-year
+7 -
Permanent jobs citing ITSM 21 8 0
As % of all permanent IT jobs located in Swindon 3.21% 1.54% -
As % of the Processes & Methodologies category 3.98% 1.79% -
Number of salaries quoted 21 8 0
Average salary £42,500 £47,500 -
Average salary % change year-on-year
-10.52% -
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%
Processes & Methodologies Category
Swindon
Permanent IT job ads with a match in the
Processes & Methodologies category
528 448 514
As % of all permanent IT jobs located in Swindon 80.61% 85.99% 81.98%
Number of salaries quoted 437 361 435
Average salary £44,000 £38,472 £44,500
Average salary % change year-on-year
+14.36% -13.54%
90% offered a salary of more than £27,500 £28,085 £27,550
10% offered a salary of more than £62,500 £85,000 £55,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
ITSM
Wiltshire

ITSM
Jobs Demand Trend in Swindon

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Swindon region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Swindon

ITSM
Salary Trend in Swindon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Swindon region.

ITSM Salary Trend in Swindon

ITSM
Salary Histogram in Swindon

This chart provides a salary histogram for IT jobs citing ITSM across the Swindon region over the 3 months to 28 July 2014.

ITSM Salary Histogram in Swindon

ITSM
Top 30 Related IT Skills in Swindon

For the 6 months to 28 July 2014, IT jobs across the Swindon region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 41 (97.62%) ITIL
2 39 (92.86%) Service Management
3 34 (80.95%) SQL
4 27 (64.29%) Active Directory
5 22 (52.38%) Microsoft
5 22 (52.38%) SQL Server
6 18 (42.86%) Service Desk Management
7 15 (35.71%) MS Office
8 6 (14.29%) IIS
8 6 (14.29%) Windows
9 5 (11.90%) MS Excel
9 5 (11.90%) C#
10 4 (9.52%) .NET
10 4 (9.52%) ASP.NET
10 4 (9.52%) Web Services
10 4 (9.52%) PowerShell
11 3 (7.14%) SCCM
11 3 (7.14%) SQL Server 2008
11 3 (7.14%) SQL Server 2012
11 3 (7.14%) QA
11 3 (7.14%) Remedy ITSM
11 3 (7.14%) SQL Server 2005
11 3 (7.14%) WMI
11 3 (7.14%) Management Information System
11 3 (7.14%) SNMP
11 3 (7.14%) TCP/IP
11 3 (7.14%) Remedy
11 3 (7.14%) LDAP
11 3 (7.14%) Crystal Reports
11 3 (7.14%) ServiceNow

ITSM
Top Related IT Skills in Swindon by Category

For the 6 months to 28 July 2014, IT jobs across the Swindon region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 6 (14.29%) IIS
Applications
1 15 (35.71%) MS Office
2 5 (11.90%) MS Excel
3 2 (4.76%) MS Visio
3 2 (4.76%) MS PowerPoint
Business Applications
1 3 (7.14%) Remedy ITSM
Communications & Networking
1 3 (7.14%) SNMP
1 3 (7.14%) TCP/IP
1 3 (7.14%) LDAP
2 2 (4.76%) LAN
2 2 (4.76%) WAN
Database & Business Intelligence
1 22 (52.38%) SQL Server
2 3 (7.14%) SQL Server 2008
2 3 (7.14%) SQL Server 2012
2 3 (7.14%) SQL Server 2005
2 3 (7.14%) Crystal Reports
Job Titles
1 35 (83.33%) Consultant
1 35 (83.33%) Technical Consultant
2 31 (73.81%) ITSM Consultant
3 18 (42.86%) Management Consultant
3 18 (42.86%) Business Consultant
3 18 (42.86%) Service Management Consultant
4 13 (30.95%) Solutions Consultant
5 12 (28.57%) Junior Technical Consultant
5 12 (28.57%) Junior Consultant
5 12 (28.57%) Junior
6 4 (9.52%) Analyst
6 4 (9.52%) Service Analyst
6 4 (9.52%) Service Desk Analyst
7 2 (4.76%) Support Analyst
7 2 (4.76%) Technical Support
7 2 (4.76%) Help Desk Analyst
7 2 (4.76%) Technical Support Analyst
7 2 (4.76%) Help Desk Support
7 2 (4.76%) Technical Analyst
7 2 (4.76%) Help Desk Support Analyst
Libraries, Frameworks & Software Standards
1 4 (9.52%) .NET
1 4 (9.52%) ASP.NET
1 4 (9.52%) Web Services
2 1 (2.38%) XML
2 1 (2.38%) HTML
Miscellaneous
1 3 (7.14%) Management Information System
Operating Systems
1 6 (14.29%) Windows
2 2 (4.76%) Windows XP
2 2 (4.76%) Windows 8
2 2 (4.76%) Windows Server 2012
2 2 (4.76%) Windows Server 2008
Processes & Methodologies
1 41 (97.62%) ITIL
2 39 (92.86%) Service Management
3 18 (42.86%) Service Desk Management
4 2 (4.76%) Incident Management
5 1 (2.38%) Release Management
5 1 (2.38%) Business Continuity
5 1 (2.38%) Programme Management
5 1 (2.38%) Stakeholder Management
5 1 (2.38%) Disaster Recovery
5 1 (2.38%) BCP
5 1 (2.38%) Business Continuity Planning
5 1 (2.38%) Capacity Planning
Programming Languages
1 34 (80.95%) SQL
2 5 (11.90%) C#
3 4 (9.52%) PowerShell
Qualifications
1 3 (7.14%) ITIL Foundation Certificate
2 1 (2.38%) ITIL Certification
Quality Assurance & Compliance
1 3 (7.14%) QA
System Software
1 27 (64.29%) Active Directory
Systems Management
1 3 (7.14%) SCCM
1 3 (7.14%) WMI
Vendors
1 22 (52.38%) Microsoft
2 3 (7.14%) Remedy
2 3 (7.14%) ServiceNow
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £50000 - £55000 per annum + bonus +car allow OTE £100k
Posted: 2 days ago