The table below looks at the statistics for ITSM skills in IT jobs advertised for the Swindon region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 14 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
14 Feb 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 27 45 51
Rank change year-on-year
+18 +6
Permanent jobs citing ITSM 38 22 13
As % of all permanent IT jobs located in Swindon 6.56% 3.91% 2.81%
As % of the Processes & Methodologies category 7.38% 4.21% 3.19%
Number of salaries quoted 33 17 13
Average salary £40,000 £32,500 £45,000
Average salary % change year-on-year
+23.07% -27.77%
UK excluding London average salary £44,000 £40,150 £40,000
% change year-on-year
+9.58% +0.37%
ITSM
Wiltshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Swindon region.

Processes & Methodologies Category
Swindon
Permanent IT job ads with a match in the
Processes & Methodologies category
515 523 408
As % of all permanent IT jobs located in Swindon 88.95% 93.06% 88.31%
Number of salaries quoted 480 413 377
Average salary £49,000 £42,500 £42,500
Average salary % change year-on-year
+15.29% -
90% offered a salary of more than £32,500 £32,500 £29,500
10% offered a salary of more than £67,500 £60,000 £57,500
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

ITSM
Jobs Demand Trend in Swindon

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Swindon region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Swindon

ITSM
Salary Trend in Swindon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Swindon region.

ITSM Salary Trend in Swindon

ITSM
Salary Histogram in Swindon

This chart provides a salary histogram for IT jobs citing ITSM across the Swindon region over the 3 months to 14 February 2016.

ITSM Salary Histogram in Swindon

ITSM
Top 30 Related IT Skills in Swindon

For the 6 months to 14 February 2016, IT jobs across the Swindon region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 48 (84.21%) ITIL
1 48 (84.21%) Service Management
2 27 (47.37%) Active Directory
3 24 (42.11%) Business Continuity
4 23 (40.35%) Project Management
4 23 (40.35%) Microsoft
4 23 (40.35%) Windows
4 23 (40.35%) IIS
5 21 (36.84%) Change Management
5 21 (36.84%) Management Information System
6 19 (33.33%) Quality Management
6 19 (33.33%) ISO 9001
6 19 (33.33%) Degree
6 19 (33.33%) Predictive Analytics
6 19 (33.33%) ISO/IEC 20000
6 19 (33.33%) Big Data
6 19 (33.33%) Analytics
6 19 (33.33%) Business Continuity Management
6 19 (33.33%) Smart Meter
7 18 (31.58%) PowerShell
7 18 (31.58%) .NET
7 18 (31.58%) SQL Server
7 18 (31.58%) Web Services
7 18 (31.58%) Retail
8 15 (26.32%) ITIL V3
9 14 (24.56%) ITIL V2
9 14 (24.56%) .NET Framework
9 14 (24.56%) Windows Server
9 14 (24.56%) Finance
9 14 (24.56%) ASP.NET

ITSM
Top Related IT Skills in Swindon by Category

For the 6 months to 14 February 2016, IT jobs across the Swindon region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 23 (40.35%) IIS
2 5 (8.77%) SharePoint
3 4 (7.02%) iPlanet
Applications
1 14 (24.56%) MS Office
2 5 (8.77%) MS Excel
2 5 (8.77%) MS PowerPoint
2 5 (8.77%) MS Visio
Business Applications
1 2 (3.51%) SAP CRM
Communications & Networking
1 13 (22.81%) SNMP
2 9 (15.79%) Wireshark
3 4 (7.02%) LDAP
3 4 (7.02%) TCP/IP
Database & Business Intelligence
1 19 (33.33%) Big Data
2 18 (31.58%) SQL Server
3 13 (22.81%) Relational Database
4 4 (7.02%) SQL Server Reporting Services
General
1 18 (31.58%) Retail
2 14 (24.56%) Finance
3 7 (12.28%) Banking
4 5 (8.77%) Retail Banking
5 2 (3.51%) Billing
5 2 (3.51%) Telecoms
6 1 (1.75%) Legal
Job Titles
1 19 (33.33%) Business Manager
1 19 (33.33%) Business Relationship Manager
1 19 (33.33%) Relationships Manager
2 18 (31.58%) Business Consultant
2 18 (31.58%) Consultant
2 18 (31.58%) ITSM Consultant
2 18 (31.58%) Technical Consultant
3 16 (28.07%) Senior Business Manager
3 16 (28.07%) Senior Manager
3 16 (28.07%) Senior Relationships Manager
4 9 (15.79%) Analyst
4 9 (15.79%) Applications Support
4 9 (15.79%) Applications Support Analyst
4 9 (15.79%) ITSM Analyst
4 9 (15.79%) Product Analyst
4 9 (15.79%) Products Support Analyst
4 9 (15.79%) Support Analyst
5 3 (5.26%) Senior Service Manager
6 1 (1.75%) Service Delivery Director
6 1 (1.75%) Services Director
Libraries, Frameworks & Software Standards
1 18 (31.58%) .NET
1 18 (31.58%) Web Services
2 14 (24.56%) .NET Framework
2 14 (24.56%) ASP.NET
3 4 (7.02%) HTML
3 4 (7.02%) SAML
Miscellaneous
1 21 (36.84%) Management Information System
2 19 (33.33%) Smart Meter
3 11 (19.30%) Analytical Skills
4 10 (17.54%) Computer Science
5 2 (3.51%) Mainframe
6 1 (1.75%) Data Centre
6 1 (1.75%) Performance Metrics
Operating Systems
1 23 (40.35%) Windows
2 14 (24.56%) Windows Server
Processes & Methodologies
1 48 (84.21%) ITIL
1 48 (84.21%) Service Management
2 24 (42.11%) Business Continuity
3 23 (40.35%) Project Management
4 21 (36.84%) Change Management
5 19 (33.33%) Analytics
5 19 (33.33%) Business Continuity Management
5 19 (33.33%) Predictive Analytics
5 19 (33.33%) Quality Management
6 15 (26.32%) ITIL V3
7 14 (24.56%) ITIL V2
8 9 (15.79%) Network Management
9 8 (14.04%) Service Delivery
10 6 (10.53%) PRINCE2
11 4 (7.02%) Agile Software Development
11 4 (7.02%) Scrum
11 4 (7.02%) Six Sigma
11 4 (7.02%) Stakeholder Management
12 3 (5.26%) CRM
13 2 (3.51%) Contact Management
Programming Languages
1 18 (31.58%) PowerShell
2 14 (24.56%) C#
3 13 (22.81%) SQL
4 4 (7.02%) T-SQL
Qualifications
1 19 (33.33%) Degree
2 5 (8.77%) ITIL Certification
3 2 (3.51%) CITP
4 1 (1.75%) PRINCE2 Certification
Quality Assurance & Compliance
1 19 (33.33%) ISO 9001
1 19 (33.33%) ISO/IEC 20000
2 9 (15.79%) COBIT
3 1 (1.75%) SLA
System Software
1 27 (47.37%) Active Directory
Systems Management
1 4 (7.02%) SCCM
Vendors
1 23 (40.35%) Microsoft
2 4 (7.02%) Altiris
2 4 (7.02%) DevExpress
2 4 (7.02%) SolarWinds
3 2 (3.51%) Salesforce.com
3 2 (3.51%) SAP
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £40000 - £55000 per annum + 5K bonus + 6K Car allowance
Posted: 2 days ago
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Global Technology Solutions Ltd
Salary: £27000 - £38000 per annum + Benefits
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Salary: £35000 - £48000 per annum + bonus+ben
Posted: 5 days ago