The table below looks at the statistics for ITSM skills in IT jobs advertised for the Swindon region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 38 29 44
Rank change year-on-year
-9 +15
Permanent jobs citing ITSM 29 33 21
As % of all permanent IT jobs located in Swindon 4.84% 6.09% 4.17%
As % of the Processes & Methodologies category 5.48% 6.61% 4.81%
Number of salaries quoted 23 30 21
Average salary £40,000 £33,750 £45,000
Average salary % change year-on-year
+18.51% -25.00%
UK excluding London average salary £43,500 £42,500 £50,000
% change year-on-year
+2.35% -15.00%
ITSM
Wiltshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Swindon region.

Processes & Methodologies Category
Swindon
Permanent IT job ads with a match in the
Processes & Methodologies category
529 499 437
As % of all permanent IT jobs located in Swindon 88.31% 92.07% 86.88%
Number of salaries quoted 480 416 382
Average salary £47,304 £42,500 £45,000
Average salary % change year-on-year
+11.30% -5.55%
90% offered a salary of more than £35,000 £32,500 £27,500
10% offered a salary of more than £70,000 £65,000 £57,500
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in Swindon

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Swindon region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Swindon

ITSM
Salary Trend in Swindon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Swindon region.

ITSM Salary Trend in Swindon

ITSM
Salary Histogram in Swindon

This chart provides a salary histogram for IT jobs citing ITSM across the Swindon region over the 3 months to 29 April 2016.

ITSM Salary Histogram in Swindon

ITSM
Top 30 Related IT Skills in Swindon

For the 6 months to 29 April 2016, IT jobs across the Swindon region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 48 (76.19%) ITIL
1 48 (76.19%) Service Management
2 40 (63.49%) Active Directory
3 33 (52.38%) Windows
3 33 (52.38%) IIS
4 28 (44.44%) Microsoft
5 25 (39.68%) .NET
5 25 (39.68%) SQL Server
5 25 (39.68%) Web Services
5 25 (39.68%) Degree
5 25 (39.68%) PowerShell
6 23 (36.51%) Project Management
7 22 (34.92%) SNMP
7 22 (34.92%) SQL
7 22 (34.92%) Relational Database
8 19 (30.16%) ITIL V3
8 19 (30.16%) Business Continuity
9 18 (28.57%) Change Management
9 18 (28.57%) C#
9 18 (28.57%) MS Office
9 18 (28.57%) ASP.NET
9 18 (28.57%) ITIL V2
9 18 (28.57%) Windows Server
9 18 (28.57%) .NET Framework
10 16 (25.40%) Smart Meter
10 16 (25.40%) Predictive Analytics
10 16 (25.40%) Big Data
10 16 (25.40%) Analytics
10 16 (25.40%) Business Continuity Management
10 16 (25.40%) ISO/IEC 20000

ITSM
Top Related IT Skills in Swindon by Category

For the 6 months to 29 April 2016, IT jobs across the Swindon region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 33 (52.38%) IIS
2 7 (11.11%) iPlanet
3 3 (4.76%) SharePoint
Applications
1 18 (28.57%) MS Office
2 3 (4.76%) MS Excel
2 3 (4.76%) MS PowerPoint
2 3 (4.76%) MS Visio
Business Applications
1 2 (3.17%) SAP CRM
Communications & Networking
1 22 (34.92%) SNMP
2 15 (23.81%) Wireshark
3 7 (11.11%) LDAP
3 7 (11.11%) TCP/IP
Database & Business Intelligence
1 25 (39.68%) SQL Server
2 22 (34.92%) Relational Database
3 16 (25.40%) Big Data
4 7 (11.11%) SQL Server Reporting Services
General
1 15 (23.81%) Retail
2 9 (14.29%) Finance
3 5 (7.94%) Banking
4 3 (4.76%) Retail Banking
5 2 (3.17%) Billing
5 2 (3.17%) Telecoms
Job Titles
1 25 (39.68%) Business Consultant
1 25 (39.68%) Consultant
1 25 (39.68%) ITSM Consultant
1 25 (39.68%) Technical Consultant
2 16 (25.40%) Business Manager
2 16 (25.40%) Business Relationship Manager
2 16 (25.40%) Relationships Manager
3 15 (23.81%) Analyst
3 15 (23.81%) Applications Support
3 15 (23.81%) Applications Support Analyst
3 15 (23.81%) ITSM Analyst
3 15 (23.81%) Product Analyst
3 15 (23.81%) Products Support Analyst
3 15 (23.81%) Support Analyst
4 14 (22.22%) Senior Business Manager
4 14 (22.22%) Senior Manager
4 14 (22.22%) Senior Relationships Manager
5 2 (3.17%) Senior Service Manager
6 1 (1.59%) IT Director
6 1 (1.59%) Services Director
Libraries, Frameworks & Software Standards
1 25 (39.68%) .NET
1 25 (39.68%) Web Services
2 18 (28.57%) .NET Framework
2 18 (28.57%) ASP.NET
3 7 (11.11%) HTML
3 7 (11.11%) SAML
Miscellaneous
1 16 (25.40%) Analytical Skills
1 16 (25.40%) Management Information System
1 16 (25.40%) Smart Meter
2 15 (23.81%) Computer Science
3 2 (3.17%) Mainframe
Operating Systems
1 33 (52.38%) Windows
2 18 (28.57%) Windows Server
Processes & Methodologies
1 48 (76.19%) ITIL
1 48 (76.19%) Service Management
2 23 (36.51%) Project Management
3 19 (30.16%) Business Continuity
3 19 (30.16%) ITIL V3
4 18 (28.57%) Change Management
4 18 (28.57%) ITIL V2
5 16 (25.40%) Analytics
5 16 (25.40%) Business Continuity Management
5 16 (25.40%) Predictive Analytics
5 16 (25.40%) Quality Management
6 15 (23.81%) Network Management
7 10 (15.87%) Service Delivery
8 7 (11.11%) Agile Software Development
8 7 (11.11%) Scrum
8 7 (11.11%) Six Sigma
8 7 (11.11%) Stakeholder Management
9 3 (4.76%) PRINCE2
10 2 (3.17%) Contact Management
10 2 (3.17%) CRM
Programming Languages
1 25 (39.68%) PowerShell
2 22 (34.92%) SQL
3 18 (28.57%) C#
4 7 (11.11%) T-SQL
Qualifications
1 25 (39.68%) Degree
2 8 (12.70%) ITIL Certification
3 2 (3.17%) CITP
Quality Assurance & Compliance
1 16 (25.40%) ISO 9001
1 16 (25.40%) ISO/IEC 20000
2 10 (15.87%) COBIT
System Software
1 40 (63.49%) Active Directory
Systems Management
1 7 (11.11%) SCCM
Vendors
1 28 (44.44%) Microsoft
2 7 (11.11%) Altiris
2 7 (11.11%) DevExpress
2 7 (11.11%) SolarWinds
3 2 (3.17%) Salesforce.com
3 2 (3.17%) SAP
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £23000 per annum
Posted: Yesterday