The table below looks at the statistics for ITSM skills in IT jobs advertised for the Swindon region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 5 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
5 Dec 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 44 37 54
Rank change year-on-year
-7 +17
Permanent jobs citing ITSM 3 22 18
As % of all permanent IT jobs located in Swindon 0.85% 4.37% 2.77%
As % of the Processes & Methodologies category 1.06% 4.74% 3.16%
Number of salaries quoted 3 22 13
Median salary £35,000 £55,000 £57,500
Median salary % change year-on-year
-36.36% -4.34%
90% offered a salary of more than £33,800 £38,000 £27,000
10% offered a salary of more than £39,000 £66,453 £87,500
UK excluding London median salary £45,000 £42,500 £37,750
% change year-on-year
+5.88% +12.58%
ITSM
Wiltshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Swindon region.

Processes & Methodologies Category
Swindon
Permanent IT job ads with a match in the
Processes & Methodologies category
282 464 570
As % of all permanent IT jobs located in Swindon 79.66% 92.25% 87.83%
Number of salaries quoted 230 415 432
Median salary £42,500 £47,500 £42,500
Median salary % change year-on-year
-10.52% +11.76%
90% offered a salary of more than £30,000 £32,000 £32,500
10% offered a salary of more than £60,000 £62,500 £66,453
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Swindon

The demand trend of job ads across the Swindon region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Swindon

ITSM
Salary Trend in Swindon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Swindon region.

ITSM Salary Trend in Swindon

ITSM
Top 30 Related IT Skills in Swindon

For the 6 months to 5 December 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Swindon region with a requirement for ITSM.

1 3 (100.00%) ITIL
1 3 (100.00%) MS Excel
1 3 (100.00%) Finance
1 3 (100.00%) Incident Management
1 3 (100.00%) Problem Management
2 2 (66.67%) Operations Management
2 2 (66.67%) Application Packaging
2 2 (66.67%) Mitel
2 2 (66.67%) MCITP
2 2 (66.67%) PowerShell
2 2 (66.67%) ITIL V3
2 2 (66.67%) Office 365
2 2 (66.67%) Software Deployment
2 2 (66.67%) Change Management
2 2 (66.67%) Firewall
2 2 (66.67%) MCP
2 2 (66.67%) Windows
2 2 (66.67%) MCSA
2 2 (66.67%) Microsoft
2 2 (66.67%) Active Directory
2 2 (66.67%) Microsoft Certification
2 2 (66.67%) Windows Server
2 2 (66.67%) Data Encryption
3 1 (33.33%) ITIL Certification
3 1 (33.33%) Configuration Management
3 1 (33.33%) Service Management
3 1 (33.33%) SLA
3 1 (33.33%) Agile Software Development
3 1 (33.33%) ServiceNow
3 1 (33.33%) DevOps

ITSM
Top Related IT Skills in Swindon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (100.00%) MS Excel
2 1 (33.33%) MS Office
Cloud Services
1 2 (66.67%) Office 365
Communications & Networking
1 2 (66.67%) Firewall
General
1 3 (100.00%) Finance
Job Titles
1 1 (33.33%) Desktop Manager
1 1 (33.33%) IT Engineer
1 1 (33.33%) IT Manager
1 1 (33.33%) IT Support
1 1 (33.33%) IT Support Manager
1 1 (33.33%) Operations Engineer
1 1 (33.33%) Service Manager
1 1 (33.33%) Service Operations Engineer
1 1 (33.33%) Support Manager
Miscellaneous
1 1 (33.33%) Analytical Skills
Operating Systems
1 2 (66.67%) Windows
1 2 (66.67%) Windows Server
Processes & Methodologies
1 3 (100.00%) Incident Management
1 3 (100.00%) ITIL
1 3 (100.00%) Problem Management
2 2 (66.67%) Application Packaging
2 2 (66.67%) Change Management
2 2 (66.67%) Data Encryption
2 2 (66.67%) ITIL V3
2 2 (66.67%) Operations Management
2 2 (66.67%) Software Deployment
3 1 (33.33%) Agile Software Development
3 1 (33.33%) Configuration Management
3 1 (33.33%) DevOps
3 1 (33.33%) Knowledge Management
3 1 (33.33%) Service Management
3 1 (33.33%) Trend Analysis
3 1 (33.33%) Waterfall
Programming Languages
1 2 (66.67%) PowerShell
Qualifications
1 2 (66.67%) MCITP
1 2 (66.67%) MCP
1 2 (66.67%) MCSA
1 2 (66.67%) Microsoft Certification
2 1 (33.33%) ITIL Certification
Quality Assurance & Compliance
1 1 (33.33%) SLA
System Software
1 2 (66.67%) Active Directory
Vendors
1 2 (66.67%) Microsoft
1 2 (66.67%) Mitel
2 1 (33.33%) ServiceNow