The table below looks at the statistics for ITSM skills in IT jobs advertised for the Swindon region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 49 62 57
Rank change year-on-year
+13 -5
Permanent jobs citing ITSM 16 9 8
As % of all permanent IT jobs located in Swindon 2.66% 1.58% 1.45%
As % of the Processes & Methodologies category 3.07% 1.97% 1.78%
Number of salaries quoted 12 9 8
Average salary £57,500 £42,500 £57,500
Average salary % change year-on-year
+35.29% -26.08%
90% offered a salary of more than £24,750 £26,000 £53,000
10% offered a salary of more than £87,500 £45,500 £62,500
UK excluding London average salary £39,000 £45,000 £42,500
% change year-on-year
-13.33% +5.88%
ITSM
Wiltshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Swindon region.

Processes & Methodologies Category
Swindon
Permanent IT job ads with a match in the
Processes & Methodologies category
522 457 450
As % of all permanent IT jobs located in Swindon 86.71% 80.46% 81.37%
Number of salaries quoted 396 386 397
Average salary £45,000 £43,000 £42,500
Average salary % change year-on-year
+4.65% +1.17%
90% offered a salary of more than £32,500 £29,500 £26,000
10% offered a salary of more than £62,500 £55,000 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Swindon

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Swindon region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Swindon

ITSM
Salary Trend in Swindon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Swindon region.

ITSM Salary Trend in Swindon

ITSM
Salary Histogram in Swindon

This chart provides a salary histogram for IT jobs citing ITSM across the Swindon region over the 3 months to 19 December 2014.

ITSM Salary Histogram in Swindon

ITSM
Top 30 Related IT Skills in Swindon

For the 6 months to 19 December 2014, IT jobs across the Swindon region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 42 (93.33%) Service Management
2 37 (82.22%) ITIL
3 22 (48.89%) Microsoft
3 22 (48.89%) SQL Server
4 19 (42.22%) SQL
5 15 (33.33%) Active Directory
6 13 (28.89%) Web Services
7 12 (26.67%) COBIT
8 11 (24.44%) .NET
8 11 (24.44%) Marketing
8 11 (24.44%) MS Office
8 11 (24.44%) PowerShell
9 10 (22.22%) Windows
9 10 (22.22%) Analytical Skills
10 8 (17.78%) ITIL Certification
11 7 (15.56%) Degree
11 7 (15.56%) Enterprise Software
11 7 (15.56%) Mentoring
12 6 (13.33%) C#
12 6 (13.33%) Use Case
12 6 (13.33%) Asset Management
12 6 (13.33%) Six Sigma
12 6 (13.33%) Project Management
12 6 (13.33%) ASP.NET
12 6 (13.33%) IIS
13 5 (11.11%) iPlanet
13 5 (11.11%) SAML
13 5 (11.11%) HTML
13 5 (11.11%) T-SQL
13 5 (11.11%) SNMP

ITSM
Top Related IT Skills in Swindon by Category

For the 6 months to 19 December 2014, IT jobs across the Swindon region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 6 (13.33%) IIS
2 5 (11.11%) iPlanet
Applications
1 11 (24.44%) MS Office
2 5 (11.11%) MS PowerPoint
3 4 (8.89%) MS Excel
3 4 (8.89%) MS Visio
Cloud Services
1 3 (6.67%) SaaS
Communications & Networking
1 5 (11.11%) LDAP
1 5 (11.11%) SNMP
1 5 (11.11%) TCP/IP
2 4 (8.89%) LAN
2 4 (8.89%) WAN
Database & Business Intelligence
1 22 (48.89%) SQL Server
2 5 (11.11%) SQL Server Reporting Services
2 5 (11.11%) Relational Database
General
1 11 (24.44%) Marketing
Job Titles
1 32 (71.11%) Consultant
2 26 (57.78%) ITSM Consultant
3 25 (55.56%) Technical Consultant
4 14 (31.11%) Solutions Consultant
5 9 (20.00%) Business Consultant
6 7 (15.56%) Junior Consultant
6 7 (15.56%) Sales Consultant
6 7 (15.56%) Junior
6 7 (15.56%) Junior Technical Consultant
7 6 (13.33%) Service Management Consultant
7 6 (13.33%) Management Consultant
8 4 (8.89%) Analyst
8 4 (8.89%) Service Analyst
8 4 (8.89%) Service Desk Analyst
9 3 (6.67%) Account Executive
9 3 (6.67%) Sales Manager
9 3 (6.67%) Pre Sales Consultant
9 3 (6.67%) Sales Executive
10 2 (4.44%) 1st Line Support
11 1 (2.22%) Technical Pre Sales Consultant
Libraries, Frameworks & Software Standards
1 13 (28.89%) Web Services
2 11 (24.44%) .NET
3 6 (13.33%) ASP.NET
4 5 (11.11%) SAML
4 5 (11.11%) HTML
Miscellaneous
1 10 (22.22%) Analytical Skills
2 7 (15.56%) Enterprise Software
Operating Systems
1 10 (22.22%) Windows
2 4 (8.89%) Windows XP
2 4 (8.89%) Windows Server 2008
2 4 (8.89%) Windows 8
2 4 (8.89%) Windows Server 2012
Processes & Methodologies
1 42 (93.33%) Service Management
2 37 (82.22%) ITIL
3 7 (15.56%) Mentoring
4 6 (13.33%) Asset Management
4 6 (13.33%) Use Case
4 6 (13.33%) Six Sigma
4 6 (13.33%) Project Management
5 5 (11.11%) Stakeholder Management
5 5 (11.11%) Scrum
5 5 (11.11%) Service Desk Management
5 5 (11.11%) Agile Software Development
6 4 (8.89%) Incident Management
6 4 (8.89%) Service Delivery
7 1 (2.22%) Risk Assessment
7 1 (2.22%) PRINCE2
7 1 (2.22%) IT Governance
Programming Languages
1 19 (42.22%) SQL
2 11 (24.44%) PowerShell
3 6 (13.33%) C#
4 5 (11.11%) T-SQL
Qualifications
1 8 (17.78%) ITIL Certification
2 7 (15.56%) Degree
3 1 (2.22%) SC Cleared
3 1 (2.22%) Security Cleared
3 1 (2.22%) PRINCE2 Certification
Quality Assurance & Compliance
1 12 (26.67%) COBIT
2 1 (2.22%) SLA
2 1 (2.22%) BS15000
System Software
1 15 (33.33%) Active Directory
Systems Management
1 5 (11.11%) SCCM
Vendors
1 22 (48.89%) Microsoft
2 5 (11.11%) Altiris
2 5 (11.11%) DevExpress
2 5 (11.11%) SolarWinds