The table below looks at the statistics for ITSM skills in IT jobs advertised for the Swindon region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 52 45 56
Rank change year-on-year
-7 +11
Permanent jobs citing ITSM 9 28 8
As % of all permanent IT jobs located in Swindon 1.69% 3.93% 1.43%
As % of the Processes & Methodologies category 2.00% 4.61% 1.63%
Number of salaries quoted 9 28 8
Average salary £46,377 £45,000 £47,500
Average salary % change year-on-year
+3.05% -5.26%
UK excluding London average salary £42,500 £40,857 £42,500
% change year-on-year
+4.02% -3.86%
ITSM
Wiltshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Swindon region.

Processes & Methodologies Category
Swindon
Permanent IT job ads with a match in the
Processes & Methodologies category
451 608 492
As % of all permanent IT jobs located in Swindon 84.62% 85.27% 87.86%
Number of salaries quoted 404 485 389
Average salary £46,377 £44,000 £40,500
Average salary % change year-on-year
+5.40% +8.64%
90% offered a salary of more than £35,000 £28,000 £30,000
10% offered a salary of more than £60,000 £55,000 £61,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

ITSM
Jobs Demand Trend in Swindon

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Swindon region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Swindon

ITSM
Salary Trend in Swindon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Swindon region.

ITSM Salary Trend in Swindon

ITSM
Top 30 Related IT Skills in Swindon

For the 6 months to 28 August 2015, IT jobs across the Swindon region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 33 (89.19%) Service Management
2 31 (83.78%) ITIL
3 20 (54.05%) Microsoft
4 19 (51.35%) .NET
4 19 (51.35%) C#
4 19 (51.35%) ASP.NET
5 18 (48.65%) Web Services
6 17 (45.95%) SQL Server
6 17 (45.95%) Windows
7 16 (43.24%) Time Management
7 16 (43.24%) ITIL V2
7 16 (43.24%) MS Excel
7 16 (43.24%) Active Directory
7 16 (43.24%) IIS
8 11 (29.73%) Degree
9 9 (24.32%) PowerShell
9 9 (24.32%) PRINCE2
10 8 (21.62%) SQL
10 8 (21.62%) Project Management
10 8 (21.62%) Waterfall
10 8 (21.62%) .NET Framework
10 8 (21.62%) Agile Software Development
10 8 (21.62%) SQL Server Integration Services
10 8 (21.62%) SDLC
11 7 (18.92%) Management Information System
11 7 (18.92%) Finance
12 6 (16.22%) CRM
13 5 (13.51%) Stakeholder Management
13 5 (13.51%) C
13 5 (13.51%) ITIL Certification

ITSM
Top Related IT Skills in Swindon by Category

For the 6 months to 28 August 2015, IT jobs across the Swindon region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 16 (43.24%) IIS
Applications
1 16 (43.24%) MS Excel
2 4 (10.81%) MS Office
Database & Business Intelligence
1 17 (45.95%) SQL Server
2 8 (21.62%) SQL Server Integration Services
General
1 7 (18.92%) Finance
2 4 (10.81%) German Language
3 1 (2.70%) Legal
Job Titles
1 17 (45.95%) Consultant
1 17 (45.95%) Technical Consultant
1 17 (45.95%) ITSM Consultant
2 8 (21.62%) Business Consultant
2 8 (21.62%) Product Consultant
3 5 (13.51%) Problem Manager
4 4 (10.81%) Sales Executive
5 2 (5.41%) Infrastructure Manager
6 1 (2.70%) Support Analyst
6 1 (2.70%) Applications Support
6 1 (2.70%) Change Manager
6 1 (2.70%) Applications Support Analyst
6 1 (2.70%) Trainer
6 1 (2.70%) Analyst
Libraries, Frameworks & Software Standards
1 19 (51.35%) .NET
1 19 (51.35%) ASP.NET
2 18 (48.65%) Web Services
3 8 (21.62%) .NET Framework
Miscellaneous
1 7 (18.92%) Management Information System
2 5 (13.51%) Analytical Skills
3 2 (5.41%) Performance Metrics
3 2 (5.41%) Data Centre
3 2 (5.41%) Computer Science
Operating Systems
1 17 (45.95%) Windows
Processes & Methodologies
1 33 (89.19%) Service Management
2 31 (83.78%) ITIL
3 16 (43.24%) Time Management
3 16 (43.24%) ITIL V2
4 9 (24.32%) PRINCE2
5 8 (21.62%) Waterfall
5 8 (21.62%) Project Management
5 8 (21.62%) Agile Software Development
5 8 (21.62%) SDLC
6 6 (16.22%) CRM
7 5 (13.51%) Stakeholder Management
7 5 (13.51%) Line Management
7 5 (13.51%) Problem Management
8 4 (10.81%) Telemarketing
8 4 (10.81%) Business Intelligence
9 1 (2.70%) Service Delivery
9 1 (2.70%) Change Management
9 1 (2.70%) Risk Management
Programming Languages
1 19 (51.35%) C#
2 9 (24.32%) PowerShell
3 8 (21.62%) SQL
4 5 (13.51%) C
Qualifications
1 11 (29.73%) Degree
2 5 (13.51%) ITIL Foundation Certificate
2 5 (13.51%) ITIL Certification
3 1 (2.70%) PRINCE2 Certification
Quality Assurance & Compliance
1 2 (5.41%) SLA
System Software
1 16 (43.24%) Active Directory
Vendors
1 20 (54.05%) Microsoft