The table below looks at the statistics for ITSM skills in IT jobs advertised for the Swindon region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 31 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Mar 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 39 45 59
Rank change year-on-year
+6 +14
Permanent jobs citing ITSM 31 18 2
As % of all permanent IT jobs located in Swindon 5.36% 3.68% 0.40%
As % of the Processes & Methodologies category 6.11% 4.27% 0.46%
Number of salaries quoted 27 18 2
Average salary £32,500 £45,000 £43,500
Average salary % change year-on-year
-27.77% +3.44%
90% offered a salary of more than £28,000 £26,000 £40,300
10% offered a salary of more than £47,000 £45,000 £46,700
UK excluding London average salary £45,000 £45,000 £47,500
% change year-on-year
- -5.26%
ITSM
Wiltshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Swindon region.

Processes & Methodologies Category
Swindon
Permanent IT job ads with a match in the
Processes & Methodologies category
507 422 433
As % of all permanent IT jobs located in Swindon 87.72% 86.30% 86.95%
Number of salaries quoted 406 378 401
Average salary £42,500 £45,000 £36,000
Average salary % change year-on-year
-5.55% +25.00%
90% offered a salary of more than £32,500 £27,500 £28,500
10% offered a salary of more than £60,000 £60,000 £63,500
UK excluding London average salary £43,507 £42,500 £40,000
% change year-on-year
+2.36% +6.25%

ITSM
Jobs Demand Trend in Swindon

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Swindon region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Swindon

ITSM
Salary Trend in Swindon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Swindon region.

ITSM Salary Trend in Swindon

ITSM
Salary Histogram in Swindon

This chart provides a salary histogram for IT jobs citing ITSM across the Swindon region over the 3 months to 31 March 2015.

ITSM Salary Histogram in Swindon

ITSM
Top 30 Related IT Skills in Swindon

For the 6 months to 31 March 2015, IT jobs across the Swindon region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 31 (68.89%) Service Management
2 27 (60.00%) ITIL
3 25 (55.56%) Microsoft
4 18 (40.00%) Windows
4 18 (40.00%) .NET
4 18 (40.00%) SQL Server
5 17 (37.78%) Web Services
5 17 (37.78%) Active Directory
6 16 (35.56%) Degree
7 15 (33.33%) ASP.NET
7 15 (33.33%) IIS
7 15 (33.33%) C#
8 14 (31.11%) MS Excel
9 13 (28.89%) MS Office
9 13 (28.89%) Analytical Skills
10 12 (26.67%) ITIL V2
10 12 (26.67%) Time Management
11 11 (24.44%) PowerShell
11 11 (24.44%) German Language
12 8 (17.78%) Agile Software Development
12 8 (17.78%) Telemarketing
12 8 (17.78%) Project Management
12 8 (17.78%) Management Information System
12 8 (17.78%) Business Intelligence
12 8 (17.78%) ITIL Certification
12 8 (17.78%) CRM
13 7 (15.56%) SQL
13 7 (15.56%) Service Delivery
13 7 (15.56%) Enterprise Software
13 7 (15.56%) .NET Framework

ITSM
Top Related IT Skills in Swindon by Category

For the 6 months to 31 March 2015, IT jobs across the Swindon region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 15 (33.33%) IIS
2 3 (6.67%) iPlanet
Applications
1 14 (31.11%) MS Excel
2 13 (28.89%) MS Office
3 2 (4.44%) MS Visio
3 2 (4.44%) MS PowerPoint
Cloud Services
1 3 (6.67%) SaaS
Communications & Networking
1 6 (13.33%) LDAP
1 6 (13.33%) TCP/IP
2 3 (6.67%) VPN
2 3 (6.67%) Wireshark
2 3 (6.67%) HTTP
2 3 (6.67%) SNMP
3 2 (4.44%) LAN
3 2 (4.44%) WAN
Database & Business Intelligence
1 18 (40.00%) SQL Server
2 6 (13.33%) Relational Database
3 3 (6.67%) SQL Server Reporting Services
4 1 (2.22%) SQL Server Integration Services
General
1 11 (24.44%) German Language
2 5 (11.11%) Marketing
Job Titles
1 17 (37.78%) Consultant
2 15 (33.33%) Technical Consultant
3 12 (26.67%) ITSM Consultant
4 11 (24.44%) Sales Executive
5 10 (22.22%) Business Consultant
6 6 (13.33%) Analyst
7 5 (11.11%) Service Desk Analyst
7 5 (11.11%) Product Consultant
7 5 (11.11%) Service Analyst
7 5 (11.11%) Service Manager
8 4 (8.89%) Support Analyst
9 3 (6.67%) Senior Analyst
9 3 (6.67%) Senior Support Analyst
9 3 (6.67%) Sales Manager
9 3 (6.67%) Account Executive
10 2 (4.44%) 1st Line Support
11 1 (2.22%) Applications Support
11 1 (2.22%) Trainer
11 1 (2.22%) Management Consultant
11 1 (2.22%) Technical Support
Libraries, Frameworks & Software Standards
1 18 (40.00%) .NET
2 17 (37.78%) Web Services
3 15 (33.33%) ASP.NET
4 7 (15.56%) .NET Framework
5 3 (6.67%) HTML
5 3 (6.67%) SAML
Miscellaneous
1 13 (28.89%) Analytical Skills
2 8 (17.78%) Management Information System
3 7 (15.56%) Enterprise Software
4 3 (6.67%) Client/Server
Operating Systems
1 18 (40.00%) Windows
2 2 (4.44%) Windows XP
2 2 (4.44%) Windows Server 2008
2 2 (4.44%) Windows 8
2 2 (4.44%) Windows Server 2012
Processes & Methodologies
1 31 (68.89%) Service Management
2 27 (60.00%) ITIL
3 12 (26.67%) Time Management
3 12 (26.67%) ITIL V2
4 8 (17.78%) Agile Software Development
4 8 (17.78%) Project Management
4 8 (17.78%) Telemarketing
4 8 (17.78%) CRM
4 8 (17.78%) Business Intelligence
5 7 (15.56%) Service Delivery
6 5 (11.11%) PRINCE2
6 5 (11.11%) Incident Management
6 5 (11.11%) Waterfall
7 4 (8.89%) Six Sigma
8 3 (6.67%) Stakeholder Management
8 3 (6.67%) Scrum
9 1 (2.22%) Risk Assessment
9 1 (2.22%) IT Governance
Programming Languages
1 15 (33.33%) C#
2 11 (24.44%) PowerShell
3 7 (15.56%) SQL
4 3 (6.67%) T-SQL
Qualifications
1 16 (35.56%) Degree
2 8 (17.78%) ITIL Certification
3 1 (2.22%) SC Cleared
3 1 (2.22%) Security Cleared
Quality Assurance & Compliance
1 4 (8.89%) COBIT
2 1 (2.22%) BS15000
System Software
1 17 (37.78%) Active Directory
2 3 (6.67%) VMware Infrastructure
Systems Management
1 3 (6.67%) MOM
1 3 (6.67%) Systems Management Server (SMS)
1 3 (6.67%) SCCM
Vendors
1 25 (55.56%) Microsoft
2 3 (6.67%) VMware
2 3 (6.67%) Altiris
2 3 (6.67%) DevExpress
2 3 (6.67%) SolarWinds
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