The table below looks at the statistics for ITSM skills in IT jobs advertised for the Swindon region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 24 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
24 Sep 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 54 50 46
Rank change year-on-year
-4 -4
Permanent jobs citing ITSM 1 11 30
As % of all permanent IT jobs located in Swindon 0.24% 2.20% 4.12%
As % of the Processes & Methodologies category 0.30% 2.52% 4.70%
Number of salaries quoted 1 11 28
Median salary £40,000 £46,377 £43,750
Median salary % change year-on-year
-13.74% +6.00%
UK excluding London median salary £44,000 £42,500 £39,000
% change year-on-year
+3.52% +8.97%
ITSM
Wiltshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Swindon region.

Processes & Methodologies Category
Swindon
Permanent IT job ads with a match in the
Processes & Methodologies category
338 437 638
As % of all permanent IT jobs located in Swindon 81.25% 87.23% 87.52%
Number of salaries quoted 274 395 509
Median salary £45,000 £49,000 £42,500
Median salary % change year-on-year
-8.16% +15.29%
90% offered a salary of more than £30,000 £35,000 £29,000
10% offered a salary of more than £65,000 £62,500 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Swindon

The demand trend of job ads across the Swindon region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Swindon

ITSM
Salary Trend in Swindon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Swindon region.

ITSM Salary Trend in Swindon

ITSM
Top 30 Related IT Skills in Swindon

For the 6 months to 24 September 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Swindon region with a requirement for ITSM.

1 4 (66.67%) IIS
1 4 (66.67%) MS Office
1 4 (66.67%) Windows
1 4 (66.67%) Active Directory
1 4 (66.67%) Service Management
1 4 (66.67%) Analytical Skills
2 3 (50.00%) ITIL
2 3 (50.00%) Microsoft
3 2 (33.33%) Finance
3 2 (33.33%) MS Excel
3 2 (33.33%) SNMP
3 2 (33.33%) ASP.NET
3 2 (33.33%) Web Services
3 2 (33.33%) C#
3 2 (33.33%) SQL
3 2 (33.33%) .NET
3 2 (33.33%) SQL Server
3 2 (33.33%) Windows Server
3 2 (33.33%) Network Management
3 2 (33.33%) Relational Database
3 2 (33.33%) .NET Framework
3 2 (33.33%) Degree
3 2 (33.33%) Wireshark
3 2 (33.33%) Computer Science
3 2 (33.33%) PowerShell
3 2 (33.33%) ITIL V3
3 2 (33.33%) ITIL V2
4 1 (16.67%) Process Improvement
4 1 (16.67%) ServiceNow
4 1 (16.67%) Learning Management System

ITSM
Top Related IT Skills in Swindon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (66.67%) IIS
Applications
1 4 (66.67%) MS Office
2 2 (33.33%) MS Excel
3 1 (16.67%) MS PowerPoint
3 1 (16.67%) MS Visio
Communications & Networking
1 2 (33.33%) SNMP
1 2 (33.33%) Wireshark
Database & Business Intelligence
1 2 (33.33%) Relational Database
1 2 (33.33%) SQL Server
General
1 2 (33.33%) Finance
2 1 (16.67%) Billing
Job Titles
1 2 (33.33%) Analyst
1 2 (33.33%) Applications Support
1 2 (33.33%) Applications Support Analyst
1 2 (33.33%) Business Consultant
1 2 (33.33%) Consultant
1 2 (33.33%) ITSM Analyst
1 2 (33.33%) ITSM Consultant
1 2 (33.33%) Product Analyst
1 2 (33.33%) Products Support Analyst
1 2 (33.33%) Support Analyst
1 2 (33.33%) Technical Consultant
2 1 (16.67%) Coordinator
2 1 (16.67%) IT Engineer
2 1 (16.67%) Operations Engineer
2 1 (16.67%) Service Operations Engineer
Libraries, Frameworks & Software Standards
1 2 (33.33%) .NET
1 2 (33.33%) .NET Framework
1 2 (33.33%) ASP.NET
1 2 (33.33%) Web Services
Miscellaneous
1 4 (66.67%) Analytical Skills
2 2 (33.33%) Computer Science
3 1 (16.67%) Learning Management System
3 1 (16.67%) Management Information System
Operating Systems
1 4 (66.67%) Windows
2 2 (33.33%) Windows Server
Processes & Methodologies
1 4 (66.67%) Service Management
2 3 (50.00%) ITIL
3 2 (33.33%) ITIL V2
3 2 (33.33%) ITIL V3
3 2 (33.33%) Network Management
4 1 (16.67%) Agile Software Development
4 1 (16.67%) Configuration Management
4 1 (16.67%) Data Analysis
4 1 (16.67%) DevOps
4 1 (16.67%) Incident Management
4 1 (16.67%) Knowledge Management
4 1 (16.67%) Logistics
4 1 (16.67%) Problem Management
4 1 (16.67%) Process Improvement
4 1 (16.67%) Service Delivery
4 1 (16.67%) Trend Analysis
4 1 (16.67%) Waterfall
Programming Languages
1 2 (33.33%) C#
1 2 (33.33%) PowerShell
1 2 (33.33%) SQL
Qualifications
1 2 (33.33%) Degree
2 1 (16.67%) ITIL Certification
Quality Assurance & Compliance
1 1 (16.67%) SLA
System Software
1 4 (66.67%) Active Directory
Vendors
1 3 (50.00%) Microsoft
2 1 (16.67%) ServiceNow