The table below looks at the statistics for ITSM skills in IT jobs advertised for the Swindon region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 30 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
30 Jul 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 59 49 51
Rank change year-on-year
-10 +2
Permanent jobs citing ITSM 1 17 21
As % of all permanent IT jobs located in Swindon 0.21% 2.93% 3.20%
As % of the Processes & Methodologies category 0.24% 3.37% 3.61%
Number of salaries quoted 1 17 21
Median salary £23,000 £47,000 £42,500
Median salary % change year-on-year
-51.06% +10.58%
UK excluding London median salary £42,500 £42,500 £42,500
ITSM
Wiltshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Swindon region.

Processes & Methodologies Category
Swindon
Permanent IT job ads with a match in the
Processes & Methodologies category
411 505 582
As % of all permanent IT jobs located in Swindon 84.92% 86.92% 88.58%
Number of salaries quoted 334 455 488
Median salary £42,500 £46,000 £44,000
Median salary % change year-on-year
-7.60% +4.54%
90% offered a salary of more than £27,500 £35,000 £27,700
10% offered a salary of more than £70,000 £62,500 £60,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in Swindon

The demand trend of job ads across the Swindon region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Swindon

ITSM
Salary Trend in Swindon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Swindon region.

ITSM Salary Trend in Swindon

ITSM
Top 30 Related IT Skills in Swindon

For the 6 months to 30 July 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Swindon region with a requirement for ITSM.

1 24 (80.00%) Active Directory
2 21 (70.00%) Service Management
3 20 (66.67%) ITIL
4 19 (63.33%) Windows
4 19 (63.33%) IIS
5 16 (53.33%) Microsoft
6 15 (50.00%) .NET
6 15 (50.00%) SQL Server
6 15 (50.00%) Web Services
6 15 (50.00%) PowerShell
7 14 (46.67%) Relational Database
7 14 (46.67%) Degree
7 14 (46.67%) SNMP
7 14 (46.67%) SQL
8 10 (33.33%) C#
8 10 (33.33%) MS Office
8 10 (33.33%) ASP.NET
8 10 (33.33%) Analytical Skills
8 10 (33.33%) Windows Server
8 10 (33.33%) .NET Framework
8 10 (33.33%) ITIL V3
8 10 (33.33%) ITIL V2
9 9 (30.00%) Network Management
9 9 (30.00%) Project Management
9 9 (30.00%) Wireshark
9 9 (30.00%) Computer Science
10 7 (23.33%) Service Delivery
11 6 (20.00%) ITIL Certification
12 5 (16.67%) SAML
12 5 (16.67%) iPlanet

ITSM
Top Related IT Skills in Swindon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (63.33%) IIS
2 5 (16.67%) iPlanet
Applications
1 10 (33.33%) MS Office
2 1 (3.33%) MS Excel
2 1 (3.33%) MS PowerPoint
2 1 (3.33%) MS Visio
Communications & Networking
1 14 (46.67%) SNMP
2 9 (30.00%) Wireshark
3 5 (16.67%) LDAP
3 5 (16.67%) TCP/IP
Database & Business Intelligence
1 15 (50.00%) SQL Server
2 14 (46.67%) Relational Database
3 5 (16.67%) SQL Server Reporting Services
4 4 (13.33%) Big Data
General
1 4 (13.33%) Retail
2 2 (6.67%) Finance
3 1 (3.33%) Billing
Job Titles
1 15 (50.00%) Business Consultant
1 15 (50.00%) Consultant
1 15 (50.00%) ITSM Consultant
1 15 (50.00%) Technical Consultant
2 9 (30.00%) Analyst
2 9 (30.00%) Applications Support
2 9 (30.00%) Applications Support Analyst
2 9 (30.00%) ITSM Analyst
2 9 (30.00%) Product Analyst
2 9 (30.00%) Products Support Analyst
2 9 (30.00%) Support Analyst
3 4 (13.33%) Business Manager
3 4 (13.33%) Business Relationship Manager
3 4 (13.33%) Relationships Manager
3 4 (13.33%) Senior Business Manager
3 4 (13.33%) Senior Manager
3 4 (13.33%) Senior Relationships Manager
4 1 (3.33%) Coordinator
4 1 (3.33%) IT Director
4 1 (3.33%) Service Delivery Director
Libraries, Frameworks & Software Standards
1 15 (50.00%) .NET
1 15 (50.00%) Web Services
2 10 (33.33%) .NET Framework
2 10 (33.33%) ASP.NET
3 5 (16.67%) HTML
3 5 (16.67%) SAML
Miscellaneous
1 10 (33.33%) Analytical Skills
2 9 (30.00%) Computer Science
3 5 (16.67%) Management Information System
4 4 (13.33%) Smart Meter
5 1 (3.33%) Learning Management System
Operating Systems
1 19 (63.33%) Windows
2 10 (33.33%) Windows Server
Processes & Methodologies
1 21 (70.00%) Service Management
2 20 (66.67%) ITIL
3 10 (33.33%) ITIL V2
3 10 (33.33%) ITIL V3
4 9 (30.00%) Network Management
4 9 (30.00%) Project Management
5 7 (23.33%) Service Delivery
6 5 (16.67%) Agile Software Development
6 5 (16.67%) Change Management
6 5 (16.67%) Scrum
6 5 (16.67%) Six Sigma
6 5 (16.67%) Stakeholder Management
7 4 (13.33%) Analytics
7 4 (13.33%) Business Continuity
7 4 (13.33%) Business Continuity Management
7 4 (13.33%) Predictive Analytics
7 4 (13.33%) Quality Management
8 1 (3.33%) Asset Management
8 1 (3.33%) Problem Management
8 1 (3.33%) Process Improvement
Programming Languages
1 15 (50.00%) PowerShell
2 14 (46.67%) SQL
3 10 (33.33%) C#
4 5 (16.67%) T-SQL
Qualifications
1 14 (46.67%) Degree
2 6 (20.00%) ITIL Certification
Quality Assurance & Compliance
1 5 (16.67%) COBIT
2 4 (13.33%) ISO 9001
2 4 (13.33%) ISO/IEC 20000
System Software
1 24 (80.00%) Active Directory
Systems Management
1 5 (16.67%) SCCM
Vendors
1 16 (53.33%) Microsoft
2 5 (16.67%) Altiris
2 5 (16.67%) DevExpress
2 5 (16.67%) SolarWinds