Service Desk Analyst Jobs in Swindon

Service Desk Analyst
Wiltshire > Swindon

The median Service Desk Analyst salary in Swindon is £28,500 per year according to job vacancies posted during the 6 months to 25 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 49 50 78
Rank change year-on-year +1 +28 -22
Permanent jobs requiring a Service Desk Analyst 3 3 23
As % of all permanent jobs advertised in Swindon 0.67% 0.72% 3.87%
As % of the Job Titles category 0.71% 0.79% 3.89%
Number of salaries quoted 3 3 10
10th Percentile - - -
25th Percentile £26,750 £22,000 £21,000
Median annual salary (50th Percentile) £28,500 £24,000 £24,000
Median % change year-on-year +18.75% - -4.95%
75th Percentile £30,250 £33,375 £35,188
90th Percentile - £37,800 £38,750
Wiltshire median annual salary £25,000 £25,000 £24,000
% change year-on-year - +4.17% -4.95%

All Permanent IT Job Vacancies
Swindon

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Swindon. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Swindon with a recognized job title 423 380 592
% of permanent jobs with a recognized job title 94.00% 91.57% 99.66%
Number of salaries quoted 362 286 340
10th Percentile £26,250 £30,250 £29,975
25th Percentile £33,000 £37,500 £37,500
Median annual salary (50th Percentile) £49,250 £49,500 £47,500
Median % change year-on-year -0.51% +4.21% -5.00%
75th Percentile £57,500 £57,375 £75,000
90th Percentile £70,000 £74,701 £87,500
Wiltshire median annual salary £49,000 £46,500 £48,500
% change year-on-year +5.38% -4.12% -3.00%

Service Desk Analyst
Job Vacancy Trend in Swindon

Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in Swindon.

Job vacancy trend for Service Desk Analyst in Swindon

Service Desk Analyst
Salary Trend in Swindon

3-month moving average salary quoted in jobs citing Service Desk Analyst in Swindon.

Salary trend for Service Desk Analyst in Swindon

Service Desk Analyst Skill Set
Top 18 Co-occurring Skills and Capabilities in Swindon

For the 6 months to 25 April 2024, Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Swindon region featuring Service Desk Analyst in the job title.

1 3 (100.00%) ITIL
1 3 (100.00%) Windows
1 3 (100.00%) SharePoint
1 3 (100.00%) ISO 9001
1 3 (100.00%) Microsoft
1 3 (100.00%) Sun
1 3 (100.00%) A+ Certification
1 3 (100.00%) Apple
1 3 (100.00%) Quality Management
1 3 (100.00%) ISO 14001
1 3 (100.00%) Service Delivery
1 3 (100.00%) ITSM
1 3 (100.00%) QMS
1 3 (100.00%) Android
1 3 (100.00%) OneDrive
1 3 (100.00%) Customer-Centricity
1 3 (100.00%) Thought Leadership
1 3 (100.00%) Decarbonisation

Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Swindon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (100.00%) SharePoint
Cloud Services
1 3 (100.00%) OneDrive
Operating Systems
1 3 (100.00%) Android
1 3 (100.00%) Windows
Processes & Methodologies
1 3 (100.00%) Customer-Centricity
1 3 (100.00%) Decarbonisation
1 3 (100.00%) ITIL
1 3 (100.00%) ITSM
1 3 (100.00%) QMS
1 3 (100.00%) Quality Management
1 3 (100.00%) Service Delivery
1 3 (100.00%) Thought Leadership
Qualifications
1 3 (100.00%) A+ Certification
Quality Assurance & Compliance
1 3 (100.00%) ISO 14001
1 3 (100.00%) ISO 9001
Vendors
1 3 (100.00%) Apple
1 3 (100.00%) Microsoft
1 3 (100.00%) Sun