The table below looks at the statistics for the 1st Line Support Engineer role in IT jobs advertised for the Telford region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 3 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Mar 2015
Same period 2014 Same period 2013
First Line Support Engineer
Rank 26 - 15
Rank change year-on-year
- 0
Permanent jobs requiring a 1st Line Support Engineer 3 0 4
As % of all permanent IT jobs located in Telford 2.52% - 5.97%
As % of the Job Titles category 2.59% - 6.25%
Number of salaries quoted 3 0 4
Average salary £19,000 - £18,500
UK excluding London average salary £20,000 £20,500 £20,000
% change year-on-year
-2.43% +2.50%
1st Line Support Engineer
Shropshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Telford region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Telford
Permanent IT job ads with a match in the
Job Titles category
116 82 64
As % of all permanent IT jobs located in Telford 97.48% 83.67% 95.52%
Number of salaries quoted 86 52 40
Average salary £31,000 £35,000 £32,000
Average salary % change year-on-year
-11.42% +9.37%
90% offered a salary of more than £21,000 £20,000 £18,500
10% offered a salary of more than £58,700 £45,000 £47,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support Engineer
Jobs Demand Trend in Telford

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the Telford region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in Telford

1st Line Support Engineer
Salary Trend in Telford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the Telford region.

1st Line Support Engineer Salary Trend in Telford

1st Line Support Engineer
Top 20 Related IT Skills in Telford

For the 6 months to 3 March 2015, IT jobs across the Telford region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 3 (100.00%) Windows
2 2 (66.67%) Degree
2 2 (66.67%) Windows Server 2003
2 2 (66.67%) Windows Server 2008
2 2 (66.67%) MS Excel
2 2 (66.67%) Active Directory
2 2 (66.67%) Citrix
2 2 (66.67%) Terminal Services
2 2 (66.67%) MS Office
2 2 (66.67%) Windows Server 2012
3 1 (33.33%) Salesforce.com
3 1 (33.33%) Apple
3 1 (33.33%) Windows XP
3 1 (33.33%) MS Exchange
3 1 (33.33%) VoIP
3 1 (33.33%) Cisco
3 1 (33.33%) Microsoft
3 1 (33.33%) Windows 8
3 1 (33.33%) Internet
3 1 (33.33%) Time Management

1st Line Support Engineer
Top Related IT Skills in Telford by Category

For the 6 months to 3 March 2015, IT jobs across the Telford region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (33.33%) MS Exchange
Applications
1 2 (66.67%) MS Office
1 2 (66.67%) MS Excel
Communications & Networking
1 1 (33.33%) VoIP
1 1 (33.33%) Internet
Operating Systems
1 3 (100.00%) Windows
2 2 (66.67%) Windows Server 2003
2 2 (66.67%) Windows Server 2008
2 2 (66.67%) Windows Server 2012
3 1 (33.33%) Windows 8
3 1 (33.33%) Windows XP
Processes & Methodologies
1 1 (33.33%) Time Management
Qualifications
1 2 (66.67%) Degree
System Software
1 2 (66.67%) Active Directory
1 2 (66.67%) Terminal Services
Vendors
1 2 (66.67%) Citrix
2 1 (33.33%) Apple
2 1 (33.33%) Salesforce.com
2 1 (33.33%) Cisco
2 1 (33.33%) Microsoft