The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the Telford region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 20 14 -
Rank change year-on-year
-6 -
Permanent jobs requiring a 2nd Line Support Engineer 3 1 0
As % of all permanent IT jobs located in Telford 3.95% 2.44% -
As % of the Job Titles category 4.05% 2.50% -
Number of salaries quoted 3 1 0
Average salary £23,000 £23,500 -
Average salary % change year-on-year
-2.12% -
UK excluding London average salary £24,000 £25,000 £24,000
% change year-on-year
-4.00% +4.16%
2nd Line Support Engineer
Shropshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Telford region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Telford
Permanent IT job ads with a match in the
Job Titles category
74 40 89
As % of all permanent IT jobs located in Telford 97.37% 97.56% 98.89%
Number of salaries quoted 49 27 53
Average salary £32,500 £25,000 £32,500
Average salary % change year-on-year
+30.00% -23.07%
90% offered a salary of more than £20,500 £17,500 £27,500
10% offered a salary of more than £45,000 £40,000 £42,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

2nd Line Support Engineer
Jobs Demand Trend in Telford

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the Telford region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in Telford

2nd Line Support Engineer
Salary Trend in Telford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the Telford region.

2nd Line Support Engineer Salary Trend in Telford

2nd Line Support Engineer
Top 24 Related IT Skills in Telford

For the 6 months to 2 September 2014, IT jobs across the Telford region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 3 (60.00%) Finance
1 3 (60.00%) Computer Science
1 3 (60.00%) UNIX
1 3 (60.00%) WebLogic
1 3 (60.00%) IBM
1 3 (60.00%) HP
2 2 (40.00%) Citrix
2 2 (40.00%) Active Directory
2 2 (40.00%) Windows
2 2 (40.00%) Linux
3 1 (20.00%) MS Exchange
3 1 (20.00%) DHCP
3 1 (20.00%) TCP/IP
3 1 (20.00%) DNS
3 1 (20.00%) SLA
3 1 (20.00%) Cisco
3 1 (20.00%) ITIL
3 1 (20.00%) Windows Server 2003
3 1 (20.00%) SQL
3 1 (20.00%) Exchange Server 2007
3 1 (20.00%) Performance Management
3 1 (20.00%) Windows Server 2008
3 1 (20.00%) Cloud Computing
3 1 (20.00%) Exchange Server 2003

2nd Line Support Engineer
Top Related IT Skills in Telford by Category

For the 6 months to 2 September 2014, IT jobs across the Telford region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (60.00%) WebLogic
2 1 (20.00%) MS Exchange
2 1 (20.00%) Exchange Server 2003
2 1 (20.00%) Exchange Server 2007
Cloud Services
1 1 (20.00%) Cloud Computing
Communications & Networking
1 1 (20.00%) DHCP
1 1 (20.00%) TCP/IP
1 1 (20.00%) DNS
General
1 3 (60.00%) Finance
Miscellaneous
1 3 (60.00%) Computer Science
Operating Systems
1 3 (60.00%) UNIX
2 2 (40.00%) Windows
2 2 (40.00%) Linux
3 1 (20.00%) Windows Server 2003
3 1 (20.00%) Windows Server 2008
Processes & Methodologies
1 1 (20.00%) ITIL
1 1 (20.00%) Performance Management
Programming Languages
1 1 (20.00%) SQL
Quality Assurance & Compliance
1 1 (20.00%) SLA
System Software
1 2 (40.00%) Active Directory
Vendors
1 3 (60.00%) IBM
1 3 (60.00%) HP
2 2 (40.00%) Citrix
3 1 (20.00%) Cisco