The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the Telford region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 4 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 May 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 24 25 -
Rank change year-on-year
+1 -
Permanent jobs requiring a 2nd Line Support Engineer 5 1 0
As % of all permanent IT jobs located in Telford 3.79% 1.19% -
As % of the Job Titles category 3.88% 1.19% -
Number of salaries quoted 5 1 0
Average salary £22,000 £23,000 -
Average salary % change year-on-year
-4.34% -
UK excluding London average salary £25,000 £24,000 £25,000
% change year-on-year
+4.16% -4.00%
2nd Line Support Engineer
Shropshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Telford region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Telford
Permanent IT job ads with a match in the
Job Titles category
129 84 142
As % of all permanent IT jobs located in Telford 97.73% 100.00% 100.00%
Number of salaries quoted 109 71 60
Average salary £34,000 £37,500 £31,500
Average salary % change year-on-year
-9.33% +19.04%
90% offered a salary of more than £21,500 £20,000 £18,000
10% offered a salary of more than £47,750 £57,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support Engineer
Jobs Demand Trend in Telford

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the Telford region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in Telford

2nd Line Support Engineer
Salary Trend in Telford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the Telford region.

2nd Line Support Engineer Salary Trend in Telford

2nd Line Support Engineer
Top 30 Related IT Skills in Telford

For the 6 months to 4 May 2015, IT jobs across the Telford region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 5 (83.33%) Microsoft
2 3 (50.00%) Active Directory
2 3 (50.00%) Windows
2 3 (50.00%) Linux
2 3 (50.00%) MS Exchange
2 3 (50.00%) Citrix
3 2 (33.33%) Microsoft Certification
3 2 (33.33%) SAN
3 2 (33.33%) DHCP
3 2 (33.33%) TCP/IP
3 2 (33.33%) VPN
3 2 (33.33%) DNS
3 2 (33.33%) MCSA
3 2 (33.33%) SQL Server
3 2 (33.33%) ITIL
3 2 (33.33%) SQL Server 2005
3 2 (33.33%) MCITP
3 2 (33.33%) Windows Server 2003
3 2 (33.33%) SQL Server 2000
3 2 (33.33%) Firewall
3 2 (33.33%) VMware
3 2 (33.33%) VMware Infrastructure
3 2 (33.33%) Windows Server 2008
3 2 (33.33%) SQL Server 2008
3 2 (33.33%) Hyper-V
3 2 (33.33%) NAS
4 1 (16.67%) Windows Server 2012
4 1 (16.67%) HP
4 1 (16.67%) Degree
4 1 (16.67%) Computer Science

2nd Line Support Engineer
Top Related IT Skills in Telford by Category

For the 6 months to 4 May 2015, IT jobs across the Telford region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (50.00%) MS Exchange
2 1 (16.67%) WebLogic
Applications
1 1 (16.67%) MS Office
1 1 (16.67%) MS Excel
Communications & Networking
1 2 (33.33%) SAN
1 2 (33.33%) DHCP
1 2 (33.33%) TCP/IP
1 2 (33.33%) VPN
1 2 (33.33%) DNS
1 2 (33.33%) Firewall
1 2 (33.33%) NAS
Database & Business Intelligence
1 2 (33.33%) SQL Server
1 2 (33.33%) SQL Server 2005
1 2 (33.33%) SQL Server 2000
1 2 (33.33%) SQL Server 2008
Miscellaneous
1 1 (16.67%) Computer Science
Operating Systems
1 3 (50.00%) Windows
1 3 (50.00%) Linux
2 2 (33.33%) Windows Server 2003
2 2 (33.33%) Windows Server 2008
3 1 (16.67%) Windows Server 2012
3 1 (16.67%) UNIX
Processes & Methodologies
1 2 (33.33%) ITIL
Qualifications
1 2 (33.33%) Microsoft Certification
1 2 (33.33%) MCSA
1 2 (33.33%) MCITP
2 1 (16.67%) Degree
System Software
1 3 (50.00%) Active Directory
2 2 (33.33%) VMware Infrastructure
2 2 (33.33%) Hyper-V
3 1 (16.67%) Terminal Services
Vendors
1 5 (83.33%) Microsoft
2 3 (50.00%) Citrix
3 2 (33.33%) VMware
4 1 (16.67%) HP
4 1 (16.67%) IBM