The statistics below represent IT jobs advertised across the Telford region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 9 December 2016 with a comparison to same period over 2 years.

3 months to
9 Dec 2016
Same period 2015 Same period 2014
Second Line Support
Rank 29 23 22
Rank change year-on-year
-6 -1
Permanent jobs requiring a 2nd Line Support 4 2 1
As % of all permanent IT jobs located in Telford 2.25% 1.72% 1.25%
As % of the Job Titles category 2.30% 1.74% 1.32%
Number of salaries quoted 4 2 1
Median salary £23,250 £23,500 £23,000
Median salary % change year-on-year
-1.06% +2.17%
UK excluding London median salary £25,000 £25,000 £25,000
2nd Line Support
Shropshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Telford region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Telford
Permanent IT job ads with a match in the
Job Titles category
174 115 76
As % of all permanent IT jobs located in Telford 97.75% 99.14% 95.00%
Number of salaries quoted 96 102 59
Median salary £40,000 £38,250 £31,000
Median salary % change year-on-year
+4.57% +23.38%
90% offered a salary of more than £22,500 £23,500 £24,400
10% offered a salary of more than £56,000 £45,000 £55,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

2nd Line Support
Jobs Demand Trend in Telford

The demand trend of job ads across the Telford region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Telford

2nd Line Support
Salary Trend in Telford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Telford region.

2nd Line Support Salary Trend in Telford

2nd Line Support Skill Set
Top 15 Related IT Skills in Telford

For the 6 months to 9 December 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Telford region featuring 2nd Line Support in the job title.

1 5 (100.00%) Active Directory
2 3 (60.00%) Nagios
2 3 (60.00%) SQL
2 3 (60.00%) Crystal Reports
2 3 (60.00%) Firewall
2 3 (60.00%) Google
2 3 (60.00%) G Suite
3 2 (40.00%) Windows 8
3 2 (40.00%) Windows Server
3 2 (40.00%) Windows 7
3 2 (40.00%) ITIL
3 2 (40.00%) Windows
3 2 (40.00%) TCP/IP
3 2 (40.00%) DNS
3 2 (40.00%) ITIL Certification

2nd Line Support Skill Set
Top Related IT Skills in Telford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 3 (60.00%) G Suite
Communications & Networking
1 3 (60.00%) Firewall
2 2 (40.00%) DNS
2 2 (40.00%) TCP/IP
Database & Business Intelligence
1 3 (60.00%) Crystal Reports
Operating Systems
1 2 (40.00%) Windows
1 2 (40.00%) Windows 7
1 2 (40.00%) Windows 8
1 2 (40.00%) Windows Server
Processes & Methodologies
1 2 (40.00%) ITIL
Programming Languages
1 3 (60.00%) SQL
Qualifications
1 2 (40.00%) ITIL Certification
System Software
1 5 (100.00%) Active Directory
Systems Management
1 3 (60.00%) Nagios
Vendors
1 3 (60.00%) Google