The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Telford region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Telford region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Support Analyst
Rank 26 13 23
Rank change year-on-year
-13 +10
Permanent jobs requiring a Support Analyst 3 10 1
As % of all permanent IT jobs located in Telford 2.055% 10.75% 1.587%
As % of the Job Titles category 2.055% 10.99% 1.695%
Number of salaries quoted 2 10 1
Average salary £19,750 £25,000 £16,750
Average salary % change year-on-year
-21.00% +49.25%
UK excluding London average salary £27,500 £30,000 £27,500
% change year-on-year
-8.33% +9.09%
All Job Titles
Telford
Permanent IT job ads with a match in the
Job Titles category
146 91 59
As % of all permanent IT jobs located in Telford 100.00% 97.85% 93.65%
Number of salaries quoted 48 59 47
Average salary £30,000 £31,000 £22,500
Average salary % change year-on-year
-3.22% +37.77%
90% offered a salary of more than £18,000 £17,500 £16,000
10% offered a salary of more than £59,250 £37,500 £40,250
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Support Analyst
Shropshire

Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst across the Telford region as a proportion of the total demand within the Job Titles category.

Telford Support Analyst Jobs Demand Trend

Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Telford region.

Telford Support Analyst Salary Trend

Support Analyst
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Telford region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 3 (75.00%) Windows
1 3 (75.00%) Active Directory
2 2 (50.00%) Windows Server 2008
2 2 (50.00%) Cisco
2 2 (50.00%) MS Excel
2 2 (50.00%) Windows Server 2003
2 2 (50.00%) Microsoft
3 1 (25.00%) Remedy
3 1 (25.00%) McAfee
3 1 (25.00%) MS Exchange
3 1 (25.00%) VoIP
3 1 (25.00%) DHCP
3 1 (25.00%) TCP/IP
3 1 (25.00%) DNS
3 1 (25.00%) SLA
3 1 (25.00%) IBM
3 1 (25.00%) Lotus Notes
3 1 (25.00%) iSeries
3 1 (25.00%) Mac OS
3 1 (25.00%) Hyper-V
3 1 (25.00%) Root Cause Analysis
3 1 (25.00%) HP
3 1 (25.00%) Citrix
3 1 (25.00%) Lotus
3 1 (25.00%) Apple
3 1 (25.00%) CheckPoint
3 1 (25.00%) Firewall
3 1 (25.00%) VMware
3 1 (25.00%) Incident Management
3 1 (25.00%) Exchange Server 2003

Support Analyst
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Telford region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (25.00%) MS Exchange
1 1 (25.00%) Lotus Notes
1 1 (25.00%) Exchange Server 2003
1 1 (25.00%) Exchange Server 2007
Applications
1 2 (50.00%) MS Excel
Communications & Networking
1 1 (25.00%) VoIP
1 1 (25.00%) DHCP
1 1 (25.00%) TCP/IP
1 1 (25.00%) DNS
1 1 (25.00%) Firewall
Miscellaneous
1 1 (25.00%) iSeries
Operating Systems
1 3 (75.00%) Windows
2 2 (50.00%) Windows Server 2008
2 2 (50.00%) Windows Server 2003
3 1 (25.00%) Mac OS
Processes & Methodologies
1 1 (25.00%) Root Cause Analysis
1 1 (25.00%) Incident Management
1 1 (25.00%) Performance Management
Quality Assurance & Compliance
1 1 (25.00%) SLA
System Software
1 3 (75.00%) Active Directory
2 1 (25.00%) Hyper-V
2 1 (25.00%) VMware Infrastructure
Vendors
1 2 (50.00%) Cisco
1 2 (50.00%) Microsoft
2 1 (25.00%) Remedy
2 1 (25.00%) McAfee
2 1 (25.00%) IBM
2 1 (25.00%) HP
2 1 (25.00%) Citrix
2 1 (25.00%) Lotus
2 1 (25.00%) Apple
2 1 (25.00%) CheckPoint
2 1 (25.00%) VMware
2 1 (25.00%) Kaspersky