The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Telford region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Support Analyst
Rank 15 9 16
Rank change year-on-year
-6 +7
Permanent jobs requiring a Support Analyst 3 8 3
As % of all permanent IT jobs located in Telford 4.17% 12.90% 4.35%
As % of the Job Titles category 4.35% 14.29% 4.48%
Number of salaries quoted 2 8 3
Average salary £22,000 £35,750 £32,500
Average salary % change year-on-year
-38.46% +10.00%
UK excluding London average salary £27,500 £28,500 £28,000
% change year-on-year
-3.50% +1.78%
Support Analyst
Shropshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Telford region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Telford
Permanent IT job ads with a match in the
Job Titles category
69 56 67
As % of all permanent IT jobs located in Telford 95.83% 90.32% 97.10%
Number of salaries quoted 50 26 45
Average salary £31,000 £33,000 £32,500
Average salary % change year-on-year
-6.06% +1.53%
90% offered a salary of more than £20,000 £18,500 £25,000
10% offered a salary of more than £45,000 £77,500 £36,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Telford

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Telford region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Telford

Support Analyst
Salary Trend in Telford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Telford region.

Support Analyst Salary Trend in Telford

Support Analyst
Top 20 Related IT Skills in Telford

For the 6 months to 24 October 2014, IT jobs across the Telford region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 7 (87.50%) Active Directory
1 7 (87.50%) Citrix
1 7 (87.50%) Windows
2 5 (62.50%) SLA
2 5 (62.50%) Sage
2 5 (62.50%) Cloud Computing
3 3 (37.50%) ITIL
4 2 (25.00%) SQL
4 2 (25.00%) Microsoft
4 2 (25.00%) Windows NT
4 2 (25.00%) MS Exchange
4 2 (25.00%) TCP/IP
4 2 (25.00%) Citrix Certification
4 2 (25.00%) Microsoft Certification
4 2 (25.00%) XenServer
4 2 (25.00%) Exchange Server 2003
4 2 (25.00%) Windows Server 2008
4 2 (25.00%) Windows 2000 Server
4 2 (25.00%) Windows Server 2003
4 2 (25.00%) VMware

Support Analyst
Top Related IT Skills in Telford by Category

For the 6 months to 24 October 2014, IT jobs across the Telford region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (25.00%) MS Exchange
1 2 (25.00%) Exchange Server 2003
Cloud Services
1 5 (62.50%) Cloud Computing
Communications & Networking
1 2 (25.00%) TCP/IP
Operating Systems
1 7 (87.50%) Windows
2 2 (25.00%) Windows NT
2 2 (25.00%) Windows Server 2003
2 2 (25.00%) Windows Server 2008
2 2 (25.00%) Windows 2000 Server
Processes & Methodologies
1 3 (37.50%) ITIL
Programming Languages
1 2 (25.00%) SQL
Qualifications
1 2 (25.00%) Citrix Certification
1 2 (25.00%) Microsoft Certification
Quality Assurance & Compliance
1 5 (62.50%) SLA
System Software
1 7 (87.50%) Active Directory
2 2 (25.00%) XenServer
Vendors
1 7 (87.50%) Citrix
2 5 (62.50%) Sage
3 2 (25.00%) VMware
3 2 (25.00%) Microsoft