Customer Engagement Jobs in the Thames Valley

Customer Engagement
South East > Thames Valley

The following table provides summary statistics for permanent job vacancies advertised in the Thames Valley with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 6 months to 25 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 212 220 204
Rank change year-on-year +8 -16 -5
Permanent jobs citing Customer Engagement 31 40 74
As % of all permanent jobs advertised in the Thames Valley 0.46% 0.65% 1.08%
As % of the Processes & Methodologies category 0.54% 0.69% 1.17%
Number of salaries quoted 13 13 23
10th Percentile £33,400 £36,500 £36,250
25th Percentile £42,500 £43,750 £46,250
Median annual salary (50th Percentile) £47,500 £72,500 £62,500
Median % change year-on-year -34.48% +16.00% +14.68%
75th Percentile £66,250 £85,000 £68,750
90th Percentile £68,750 £91,750 £79,000
South East median annual salary £60,025 £75,000 £65,000
% change year-on-year -19.97% +15.38% +21.50%

All Process and Methodology Skills
Thames Valley

Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the Thames Valley with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 5,753 5,824 6,344
As % of all permanent jobs advertised in the Thames Valley 85.25% 94.56% 92.90%
Number of salaries quoted 4,042 3,165 3,914
10th Percentile £29,000 £29,250 £31,250
25th Percentile £38,000 £38,725 £41,250
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - -
75th Percentile £65,000 £72,500 £71,250
90th Percentile £80,000 £87,500 £82,500
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +9.45%

Customer Engagement
Job Vacancy Trend in the Thames Valley

Job postings citing Customer Engagement as a proportion of all IT jobs advertised in the Thames Valley.

Job vacancy trend for Customer Engagement in the Thames Valley

Customer Engagement
Salary Trend in the Thames Valley

3-month moving average salary quoted in jobs citing Customer Engagement in the Thames Valley.

Salary trend for Customer Engagement in the Thames Valley

Customer Engagement
Salary Histogram in the Thames Valley

Salary distribution for jobs citing Customer Engagement in the Thames Valley over the 6 months to 25 April 2024.

Salary histogram for Customer Engagement in the Thames Valley

Customer Engagement
Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Thames Valley region over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Berkshire +13 13 £52,500 -34.38% 3
Buckinghamshire -16 13 £33,500 -56.07% 8
Oxfordshire +16 5 £47,500 +32.87% 2
Customer Engagement
South East

Customer Engagement
Co-occurring Skills and Capabilities in the Thames Valley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.23%) SharePoint
Applications
1 1 (3.23%) Microsoft Excel
1 1 (3.23%) Microsoft Office
Business Applications
1 3 (9.68%) Dynamics CRM
2 2 (6.45%) Salesforce CRM
3 1 (3.23%) Dynamics NAV
Cloud Services
1 11 (35.48%) Power Platform
2 7 (22.58%) Azure
3 6 (19.35%) Dynamics 365
4 3 (9.68%) Azure DevOps
4 3 (9.68%) PowerApps
5 2 (6.45%) Azure Data Factory
5 2 (6.45%) Azure Service Bus
5 2 (6.45%) Azure Synapse Analytics
5 2 (6.45%) Microsoft 365
5 2 (6.45%) PaaS
5 2 (6.45%) Power Automate
5 2 (6.45%) Serverless
6 1 (3.23%) Azure Logic Apps
6 1 (3.23%) OneDrive
Communications & Networking
1 10 (32.26%) SD-WAN
1 10 (32.26%) WAN
2 5 (16.13%) Cisco Firepower
3 2 (6.45%) Broadband
3 2 (6.45%) Internet
4 1 (3.23%) Radio Access Network
Database & Business Intelligence
1 7 (22.58%) Power BI
2 2 (6.45%) Azure SQL Database
2 2 (6.45%) Data Lake
General
1 12 (38.71%) Social Skills
2 7 (22.58%) Finance
3 2 (6.45%) Analytical Skills
3 2 (6.45%) Manufacturing
3 2 (6.45%) Retail
4 1 (3.23%) Electronics
4 1 (3.23%) Influencing Skills
4 1 (3.23%) Law
4 1 (3.23%) Marketing
4 1 (3.23%) Presentation Skills
4 1 (3.23%) Telecoms
Job Titles
1 15 (48.39%) Architect
2 14 (45.16%) Senior
3 13 (41.94%) Senior Architect
4 10 (32.26%) Cisco Architect
4 10 (32.26%) Senior Cisco Architect
4 10 (32.26%) Solutions Architect
5 8 (25.81%) Senior Solutions Architect
6 5 (16.13%) Analyst
6 5 (16.13%) Cisco Security Architect
6 5 (16.13%) Cisco Solutions Architect
6 5 (16.13%) Security Architect
6 5 (16.13%) Senior Cisco Solutions Architect
6 5 (16.13%) Senior Security Architect
7 4 (12.90%) CRM Manager
8 3 (9.68%) Consultant
9 2 (6.45%) Engineering Manager
9 2 (6.45%) Implementation Consultant
9 2 (6.45%) Principal Architect
9 2 (6.45%) Principal Solutions Architect
9 2 (6.45%) Software Manager
Libraries, Frameworks & Software Standards
1 3 (9.68%) .NET
2 2 (6.45%) .NET Framework
3 1 (3.23%) .NET Core
Miscellaneous
1 10 (32.26%) Data Centre
2 2 (6.45%) Educational Technology
2 2 (6.45%) Product Ownership
2 2 (6.45%) Public Cloud
3 1 (3.23%) Enterprise Cloud
3 1 (3.23%) Enterprise Software
3 1 (3.23%) Virtual Team
Processes & Methodologies
1 18 (58.06%) Presales
2 12 (38.71%) Cybersecurity
2 12 (38.71%) Software Licensing
3 10 (32.26%) Time Management
4 8 (25.81%) Analytics
5 7 (22.58%) Business Intelligence
5 7 (22.58%) CRM
6 6 (19.35%) Agile
6 6 (19.35%) Artificial Intelligence
6 6 (19.35%) Mentoring
7 5 (16.13%) Project Management
7 5 (16.13%) Scrum
7 5 (16.13%) Stakeholder Management
8 3 (9.68%) Customer Service
8 3 (9.68%) DevOps
8 3 (9.68%) Migration
8 3 (9.68%) Problem Management
9 2 (6.45%) Business Case
9 2 (6.45%) Generative AI
9 2 (6.45%) Test Automation
Programming Languages
1 5 (16.13%) SQL
2 3 (9.68%) C#
3 2 (6.45%) JavaScript
3 2 (6.45%) Python
3 2 (6.45%) R
Qualifications
1 13 (41.94%) Degree
2 10 (32.26%) CCNA
2 10 (32.26%) CCNP
2 10 (32.26%) Cisco Certification
3 2 (6.45%) Azure Certification
3 2 (6.45%) Microsoft Certification
4 1 (3.23%) Computer Science Degree
Quality Assurance & Compliance
1 3 (9.68%) QA
Systems Management
1 5 (16.13%) CASB
1 5 (16.13%) Stealthwatch
Vendors
1 20 (64.52%) Microsoft
2 12 (38.71%) Adobe
2 12 (38.71%) Apple
3 10 (32.26%) Cisco
3 10 (32.26%) Meraki
4 2 (6.45%) Dell
4 2 (6.45%) Salesforce
5 1 (3.23%) Databricks
5 1 (3.23%) ServiceNow