ITSM Jobs in the Thames Valley

IT Service Management (ITSM)
South East > Thames Valley

The following table provides summary statistics for permanent job vacancies advertised in the Thames Valley with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 24 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
24 Apr 2024
Same period 2023 Same period 2022
Rank 117 120 204
Rank change year-on-year +3 +84 -8
Permanent jobs citing ITSM 136 150 72
As % of all permanent jobs advertised in the Thames Valley 2.02% 2.43% 1.06%
As % of the Processes & Methodologies category 2.36% 2.57% 1.14%
Number of salaries quoted 92 119 43
10th Percentile £28,575 £25,000 £26,050
25th Percentile £32,750 £31,250 £32,500
Median annual salary (50th Percentile) £52,500 £40,500 £55,000
Median % change year-on-year +29.63% -26.36% -12.00%
75th Percentile £57,500 £55,000 £60,000
90th Percentile £63,750 £62,500 £65,000
South East median annual salary £52,500 £50,000 £54,100
% change year-on-year +5.00% -7.58% -1.64%

All Process and Methodology Skills
Thames Valley

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the Thames Valley with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 5,757 5,841 6,337
As % of all permanent jobs advertised in the Thames Valley 85.33% 94.58% 92.86%
Number of salaries quoted 4,045 3,178 3,933
10th Percentile £29,000 £29,338 £30,750
25th Percentile £38,000 £38,731 £41,250
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - -
75th Percentile £65,000 £72,500 £71,250
90th Percentile £80,000 £87,500 £82,500
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +8.91%

ITSM
Job Vacancy Trend in the Thames Valley

Job postings citing ITSM as a proportion of all IT jobs advertised in the Thames Valley.

Job vacancy trend for ITSM in the Thames Valley

ITSM
Salary Trend in the Thames Valley

3-month moving average salary quoted in jobs citing ITSM in the Thames Valley.

Salary trend for ITSM in the Thames Valley

ITSM
Salary Histogram in the Thames Valley

Salary distribution for jobs citing ITSM in the Thames Valley over the 6 months to 24 April 2024.

Salary histogram for ITSM in the Thames Valley

ITSM
Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Thames Valley region over the 6 months to 24 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Berkshire -18 78 £52,500 +40.00% 8
Oxfordshire +36 29 £33,000 -22.35% 3
Buckinghamshire -4 29 £35,000 -6.67% 6
ITSM
South East

ITSM
Co-occurring Skills and Capabilities in the Thames Valley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (12.50%) Microsoft Exchange
2 15 (11.03%) Oracle Service Bus
2 15 (11.03%) WebLogic
3 14 (10.29%) SharePoint
4 13 (9.56%) CMS
5 2 (1.47%) SAS
Applications
1 31 (22.79%) Microsoft Office
2 21 (15.44%) Microsoft Excel
3 15 (11.03%) MS Visio
4 4 (2.94%) Microsoft PowerPoint
Business Applications
1 22 (16.18%) Remedy ITSM
Cloud Services
1 40 (29.41%) Microsoft 365
2 18 (13.24%) Azure
3 15 (11.03%) Entra ID
4 5 (3.68%) OneDrive
4 5 (3.68%) Power Platform
5 4 (2.94%) WhatsApp
6 3 (2.21%) SaaS
7 2 (1.47%) Cloud Computing
7 2 (1.47%) OpenShift
8 1 (0.74%) AWS
Communications & Networking
1 7 (5.15%) DNS
2 4 (2.94%) Firewall
2 4 (2.94%) TCP/IP
2 4 (2.94%) Wi-Fi
3 3 (2.21%) VoIP
4 2 (1.47%) DHCP
4 2 (1.47%) Internet
4 2 (1.47%) Intrusion Detection
4 2 (1.47%) SAN
4 2 (1.47%) SD-WAN
4 2 (1.47%) Wireless
4 2 (1.47%) WLAN
5 1 (0.74%) 5G
5 1 (0.74%) LAN
5 1 (0.74%) NaaS
5 1 (0.74%) Remote Desktop
5 1 (0.74%) WAN
Database & Business Intelligence
1 15 (11.03%) Oracle Database
1 15 (11.03%) Oracle Database 10g
1 15 (11.03%) Oracle Database 11g
1 15 (11.03%) VLDB
2 4 (2.94%) Power BI
3 3 (2.21%) Amazon RDS
3 3 (2.21%) MySQL
3 3 (2.21%) SQL Server
Development Applications
1 4 (2.94%) AdminStudio
1 4 (2.94%) InstallShield
1 4 (2.94%) MSI
2 1 (0.74%) JIRA
General
1 57 (41.91%) Social Skills
2 24 (17.65%) Analytical Skills
3 11 (8.09%) Finance
3 11 (8.09%) Public Sector
4 10 (7.35%) Inclusion and Diversity
5 4 (2.94%) Legal
5 4 (2.94%) Organisational Skills
5 4 (2.94%) Pharmaceutical
5 4 (2.94%) Presentation Skills
6 3 (2.21%) Influencing Skills
6 3 (2.21%) Manufacturing
6 3 (2.21%) Marketing
7 1 (0.74%) Law
7 1 (0.74%) Local Government
7 1 (0.74%) Telecoms
Job Titles
1 28 (20.59%) Analyst
2 21 (15.44%) Administrator
3 20 (14.71%) ServiceNow Administrator
4 15 (11.03%) Applications Support
4 15 (11.03%) Applications Support Analyst
4 15 (11.03%) IT Support
4 15 (11.03%) Oracle Analyst
4 15 (11.03%) Oracle Support Analyst
4 15 (11.03%) SQL Analyst
4 15 (11.03%) SQL Support Analyst
4 15 (11.03%) Support Analyst
5 11 (8.09%) IT Support Technician
5 11 (8.09%) IT Technician
5 11 (8.09%) Support Technician
6 9 (6.62%) Lead
7 8 (5.88%) Coordinator
7 8 (5.88%) Delivery Manager
7 8 (5.88%) IT Analyst
7 8 (5.88%) Service Delivery Manager
7 8 (5.88%) Service Manager
Libraries, Frameworks & Software Standards
1 6 (4.41%) AngularJS
1 6 (4.41%) CSS
1 6 (4.41%) HTML
1 6 (4.41%) Twitter Bootstrap
1 6 (4.41%) Web Services
2 4 (2.94%) JSON
2 4 (2.94%) LDAP
2 4 (2.94%) XML
3 2 (1.47%) EDI
Miscellaneous
1 13 (9.56%) Digital Signage
2 9 (6.62%) Onboarding
2 9 (6.62%) Self-Motivation
3 6 (4.41%) CMDB
4 5 (3.68%) Smartphone
5 4 (2.94%) Driving Licence
5 4 (2.94%) Shadow IT
6 3 (2.21%) Data Centre
6 3 (2.21%) EMC VNX
6 3 (2.21%) Management Information System
6 3 (2.21%) Security Operations Centre
7 2 (1.47%) Blog
7 2 (1.47%) Graphic Design
7 2 (1.47%) Grid Computing
7 2 (1.47%) Legacy Systems
7 2 (1.47%) Social Media
8 1 (0.74%) Clustering
8 1 (0.74%) Distributed Computing
8 1 (0.74%) IoT
8 1 (0.74%) Public Cloud
Operating Systems
1 30 (22.06%) Windows
2 22 (16.18%) Linux
3 17 (12.50%) Unix
4 16 (11.76%) Windows Server
5 15 (11.03%) Solaris
6 12 (8.82%) Windows 10
7 6 (4.41%) Android
7 6 (4.41%) Apple iOS
8 5 (3.68%) Windows 7
9 3 (2.21%) CentOS
9 3 (2.21%) Rocky
9 3 (2.21%) Windows Server 2016
9 3 (2.21%) Windows Server 2019
10 2 (1.47%) Mac OS
10 2 (1.47%) Windows Server 2012
11 1 (0.74%) Data ONTAP
11 1 (0.74%) Windows Server 2008
Processes & Methodologies
1 69 (50.74%) Service Management
2 65 (47.79%) ITIL
3 40 (29.41%) Service Delivery
4 33 (24.26%) Service Catalogue
5 29 (21.32%) Customer Service
6 23 (16.91%) Actionable Insight
7 22 (16.18%) Problem-Solving
8 19 (13.97%) Agile
8 19 (13.97%) Incident Management
9 18 (13.24%) Data Analysis
9 18 (13.24%) Release Management
9 18 (13.24%) Stakeholder Management
9 18 (13.24%) Waterfall
10 17 (12.50%) Capacity Planning
10 17 (12.50%) Performance Monitoring
11 16 (11.76%) Cybersecurity
12 15 (11.03%) Artificial Intelligence
12 15 (11.03%) Performance Tuning
12 15 (11.03%) Project Management
13 14 (10.29%) Capacity Management
Programming Languages
1 17 (12.50%) JavaScript
2 15 (11.03%) PL/SQL
2 15 (11.03%) SQL
3 4 (2.94%) C#
3 4 (2.94%) PowerShell
3 4 (2.94%) VB
Qualifications
1 55 (40.44%) SC Cleared
1 55 (40.44%) Security Cleared
2 41 (30.15%) Degree
3 24 (17.65%) DV Cleared
4 5 (3.68%) Master's Degree
5 4 (2.94%) Computer Science Degree
5 4 (2.94%) DBS Check
6 2 (1.47%) BPSS Clearance
6 2 (1.47%) HNC
7 1 (0.74%) CCNA
7 1 (0.74%) Cisco Certification
7 1 (0.74%) Microsoft Certification
7 1 (0.74%) PMI Certification
7 1 (0.74%) PMP
Quality Assurance & Compliance
1 29 (21.32%) SLA
2 9 (6.62%) QA
3 8 (5.88%) Sarbanes-Oxley
4 4 (2.94%) Data Quality
5 3 (2.21%) COBIT
5 3 (2.21%) NIST
6 1 (0.74%) ISO/IEC 27001
System Software
1 34 (25.00%) Active Directory
2 15 (11.03%) Oracle RAC
3 7 (5.15%) VMware Infrastructure
4 4 (2.94%) Hyper-V
4 4 (2.94%) Microsoft App-V
5 3 (2.21%) VMware ESXi
6 2 (1.47%) Docker
Systems Management
1 15 (11.03%) Data Guard
1 15 (11.03%) Oracle RMAN
2 13 (9.56%) SCOM
3 10 (7.35%) Microsoft Intune
4 9 (6.62%) SCCM
5 4 (2.94%) Single Sign-On
5 4 (2.94%) WSUS
6 3 (2.21%) EMC NetWorker
6 3 (2.21%) OpenView
6 3 (2.21%) vCenter Server
7 2 (1.47%) Kubernetes
7 2 (1.47%) Nagios
8 1 (0.74%) Ansible
8 1 (0.74%) Autotask
Vendors
1 54 (39.71%) ServiceNow
2 35 (25.74%) Microsoft
3 22 (16.18%) Remedy
4 20 (14.71%) HP
5 18 (13.24%) Oracle
6 17 (12.50%) Sun
7 13 (9.56%) Dynatrace
7 13 (9.56%) Riverbed
8 12 (8.82%) VMware
9 8 (5.88%) Google
10 7 (5.15%) BMC
11 4 (2.94%) Autodesk
12 3 (2.21%) Aruba
12 3 (2.21%) Citrix
12 3 (2.21%) EMC
12 3 (2.21%) Veeam
13 2 (1.47%) Facebook
13 2 (1.47%) HubSpot
13 2 (1.47%) Meraki
13 2 (1.47%) SolarWinds