The table below looks at the statistics for Service Management skills in IT jobs advertised for the Torfaen region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank - - -
Permanent jobs citing Service Management 0 0 0
As % of all permanent IT jobs located in Torfaen - - -
As % of the Processes & Methodologies category - - -
Number of salaries quoted 0 0 0
Average salary - - -
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Management
South Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Torfaen region.

Processes & Methodologies Category
Torfaen
Permanent IT job ads with a match in the
Processes & Methodologies category
86 41 50
As % of all permanent IT jobs located in Torfaen 87.76% 75.93% 96.15%
Number of salaries quoted 81 40 48
Average salary £37,500 £33,000 £36,000
Average salary % change year-on-year
+13.63% -8.33%
90% offered a salary of more than £31,500 £21,500 £31,000
10% offered a salary of more than £55,000 £40,000 £45,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Management
Jobs Demand Trend in Torfaen

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Torfaen region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Torfaen

Service Management
Salary Trend in Torfaen

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Torfaen region.

Service Management Salary Trend in Torfaen

Service Management
Top 15 Related IT Skills in Torfaen

For the 6 months to 3 July 2015, IT jobs across the Torfaen region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 4 (100.00%) Windows
1 4 (100.00%) Linux
1 4 (100.00%) Active Directory
1 4 (100.00%) Apple
1 4 (100.00%) ITSM
1 4 (100.00%) Video Conferencing
1 4 (100.00%) Apple iOS
2 3 (75.00%) Ethernet
2 3 (75.00%) TCP/IP
3 2 (50.00%) Management Information System
3 2 (50.00%) Service Delivery
3 2 (50.00%) Multimedia
3 2 (50.00%) Infrastructure Management
3 2 (50.00%) Analytical Skills
3 2 (50.00%) Security Patching

Service Management
Top Related IT Skills in Torfaen by Category

For the 6 months to 3 July 2015, IT jobs across the Torfaen region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Communications & Networking
1 3 (75.00%) Ethernet
1 3 (75.00%) TCP/IP
General
1 2 (50.00%) Multimedia
Job Titles
1 2 (50.00%) Support Technician
1 2 (50.00%) 1st Line Support
1 2 (50.00%) IT Support Technician
1 2 (50.00%) IT Support
2 1 (25.00%) Service Desk Engineer
2 1 (25.00%) Help Desk Support Engineer
2 1 (25.00%) Analyst
2 1 (25.00%) Help Desk Engineer
2 1 (25.00%) 1st Line Support Analyst
2 1 (25.00%) 1st Line Support Engineer
2 1 (25.00%) Support Engineer
2 1 (25.00%) Help Desk Support
2 1 (25.00%) Support Analyst
Miscellaneous
1 4 (100.00%) Video Conferencing
2 2 (50.00%) Analytical Skills
2 2 (50.00%) Management Information System
Operating Systems
1 4 (100.00%) Windows
1 4 (100.00%) Linux
1 4 (100.00%) Apple iOS
Processes & Methodologies
1 4 (100.00%) ITSM
2 2 (50.00%) Infrastructure Management
2 2 (50.00%) Security Patching
2 2 (50.00%) Service Delivery
System Software
1 4 (100.00%) Active Directory
Vendors
1 4 (100.00%) Apple