The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Torfaen region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 19 15 -
Rank change year-on-year
-4 -
Permanent jobs requiring a Support Analyst 4 1 0
As % of all permanent IT jobs located in Torfaen 6.67% 2.27% -
As % of the Job Titles category 6.67% 2.33% -
Number of salaries quoted 3 1 0
Average salary £22,500 £30,000 -
Average salary % change year-on-year
-25.00% -
UK excluding London average salary £27,500 £28,000 £28,500
% change year-on-year
-1.78% -1.75%
Support Analyst
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Torfaen region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Torfaen
Permanent IT job ads with a match in the
Job Titles category
60 43 42
As % of all permanent IT jobs located in Torfaen 100.00% 97.73% 100.00%
Number of salaries quoted 55 43 39
Average salary £36,000 £32,500 £38,000
Average salary % change year-on-year
+10.76% -14.47%
90% offered a salary of more than £27,500 £22,500 £29,100
10% offered a salary of more than £42,500 £45,000 £40,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in Torfaen

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Torfaen region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Torfaen

Support Analyst
Salary Trend in Torfaen

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Torfaen region.

Support Analyst Salary Trend in Torfaen

Support Analyst
Job Locations in Torfaen

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Torfaen region over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cwmbran -3 4 £22,500 -25.00%
Support Analyst
South Wales

Support Analyst
Top 30 Related IT Skills in Torfaen

For the 6 months to 18 September 2014, IT jobs across the Torfaen region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 6 (100.00%) SQL
1 6 (100.00%) Oracle
2 4 (66.67%) Windows
3 3 (50.00%) MS Excel
3 3 (50.00%) Microsoft
3 3 (50.00%) Project Management
3 3 (50.00%) SQL Server
3 3 (50.00%) User Acceptance Testing
4 2 (33.33%) Business Analysis
4 2 (33.33%) QA
4 2 (33.33%) XML
4 2 (33.33%) XSD
4 2 (33.33%) XSLT
4 2 (33.33%) ITIL
4 2 (33.33%) UNIX
4 2 (33.33%) .NET
4 2 (33.33%) ITIL Certification
4 2 (33.33%) VoIP
4 2 (33.33%) Test Scripting
4 2 (33.33%) Data Architecture
4 2 (33.33%) Windows Server 2008
4 2 (33.33%) Data Entry
4 2 (33.33%) Windows Server 2012
5 1 (16.67%) Oracle Database
5 1 (16.67%) Line Management
5 1 (16.67%) Mentoring
5 1 (16.67%) Analytical Skills
5 1 (16.67%) Data Analysis
5 1 (16.67%) Workflow
5 1 (16.67%) Validation

Support Analyst
Top Related IT Skills in Torfaen by Category

For the 6 months to 18 September 2014, IT jobs across the Torfaen region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 3 (50.00%) MS Excel
Communications & Networking
1 2 (33.33%) VoIP
Database & Business Intelligence
1 3 (50.00%) SQL Server
2 1 (16.67%) Oracle Database
2 1 (16.67%) Oracle Reports
Libraries, Frameworks & Software Standards
1 2 (33.33%) XML
1 2 (33.33%) XSD
1 2 (33.33%) XSLT
1 2 (33.33%) .NET
Miscellaneous
1 1 (16.67%) Analytical Skills
Operating Systems
1 4 (66.67%) Windows
2 2 (33.33%) UNIX
2 2 (33.33%) Windows Server 2008
2 2 (33.33%) Windows Server 2012
Processes & Methodologies
1 3 (50.00%) Project Management
1 3 (50.00%) User Acceptance Testing
2 2 (33.33%) Business Analysis
2 2 (33.33%) ITIL
2 2 (33.33%) Test Scripting
2 2 (33.33%) Data Architecture
2 2 (33.33%) Data Entry
3 1 (16.67%) Line Management
3 1 (16.67%) Mentoring
3 1 (16.67%) Data Analysis
3 1 (16.67%) Workflow
3 1 (16.67%) Validation
3 1 (16.67%) Unit Testing
Programming Languages
1 6 (100.00%) SQL
2 1 (16.67%) T-SQL
2 1 (16.67%) Java
2 1 (16.67%) PL/SQL
Qualifications
1 2 (33.33%) ITIL Certification
Quality Assurance & Compliance
1 2 (33.33%) QA
2 1 (16.67%) SLA
Vendors
1 6 (100.00%) Oracle
2 3 (50.00%) Microsoft