The first table below looks at the demand for ITIL skills in IT jobs advertised for the Twickenham region. Included is a guide to the average salaries offered in IT jobs that have cited ITIL over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Twickenham region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Information Technology Infrastructure Library (ITIL)
Rank 11 13 17
Rank change year-on-year
+2 +4
Permanent jobs citing ITIL 4 5 3
As % of all permanent IT jobs located in Twickenham 7.407% 6.849% 6.818%
As % of the Processes & Methodologies category 8.163% 10.64% 8.108%
Number of salaries quoted 3 5 3
Average salary £32,500 £35,000 £36,000
Average salary % change year-on-year
-7.14% -2.77%
UK excluding London average salary £40,000 £40,000 £40,000
All Processes & Methodologies
Twickenham
Permanent IT job ads with a match in the
Processes & Methodologies category
49 47 37
As % of all permanent IT jobs located in Twickenham 90.74% 64.38% 84.09%
Number of salaries quoted 35 46 34
Average salary £42,500 £45,000 £37,500
Average salary % change year-on-year
-5.55% +20.00%
90% offered a salary of more than £32,500 £30,000 £30,350
10% offered a salary of more than £70,500 £55,000 £75,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
ITIL
London

ITIL
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing ITIL across the Twickenham region as a proportion of the total demand within the Processes & Methodologies category.

Twickenham ITIL Jobs Demand Trend

ITIL
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL across the Twickenham region.

Twickenham ITIL Salary Trend

ITIL
Salary Histogram

This chart provides a salary histogram for IT jobs citing ITIL across the Twickenham region over the 3 months to 24 May 2013.

Twickenham ITIL Salary Histogram

ITIL
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Twickenham region citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL.

1 6 (66.67%) Degree
2 5 (55.56%) LAN
2 5 (55.56%) WAN
2 5 (55.56%) TCP/IP
2 5 (55.56%) DNS
3 4 (44.44%) Microsoft
3 4 (44.44%) DHCP
3 4 (44.44%) MS Excel
3 4 (44.44%) Firewall
4 3 (33.33%) Service Management
4 3 (33.33%) Configuration Management
4 3 (33.33%) Windows XP
4 3 (33.33%) ISDN
4 3 (33.33%) Windows Vista
4 3 (33.33%) IVR
4 3 (33.33%) Windows
4 3 (33.33%) MCSE
4 3 (33.33%) SQL
4 3 (33.33%) SQL Server
4 3 (33.33%) IIS
4 3 (33.33%) Microsoft Certification
4 3 (33.33%) Windows Server 2003
4 3 (33.33%) Internet
4 3 (33.33%) Windows Server 2008
4 3 (33.33%) SQL Server 2008
4 3 (33.33%) Trend Micro
4 3 (33.33%) Change Control
5 2 (22.22%) Risk Assessment
5 2 (22.22%) MCTS
5 2 (22.22%) VMware Certified Professional (VCP)

ITIL
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Twickenham region citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Development
1 1 (11.11%) Web Services
1 1 (11.11%) J2EE
Application Platforms
1 3 (33.33%) IIS
2 1 (11.11%) Apache
2 1 (11.11%) Tomcat
Applications
1 4 (44.44%) MS Excel
Communications & Networking
1 5 (55.56%) LAN
1 5 (55.56%) WAN
1 5 (55.56%) TCP/IP
1 5 (55.56%) DNS
2 4 (44.44%) DHCP
2 4 (44.44%) Firewall
3 3 (33.33%) ISDN
3 3 (33.33%) Internet
4 1 (11.11%) Network Security
4 1 (11.11%) Cisco ASA
4 1 (11.11%) SAN
4 1 (11.11%) NAS
Database & Business Intelligence
1 3 (33.33%) SQL Server
1 3 (33.33%) SQL Server 2008
General
1 2 (22.22%) Telecoms
2 1 (11.11%) Back Office
Job Titles
1 4 (44.44%) Analyst
2 3 (33.33%) Service Analyst
2 3 (33.33%) Service Desk Analyst
3 2 (22.22%) Infrastructure Technician
4 1 (11.11%) Administrator
4 1 (11.11%) Senior Consultant
4 1 (11.11%) Consultant
4 1 (11.11%) Support Analyst
4 1 (11.11%) Services Delivery Manager
4 1 (11.11%) Service Manager
4 1 (11.11%) Network Administrator
4 1 (11.11%) Team Leader
4 1 (11.11%) Delivery Manager
4 1 (11.11%) UNIX Consultant
4 1 (11.11%) Senior UNIX Consultant
4 1 (11.11%) UNIX Team Leader
4 1 (11.11%) Linux Consultant
4 1 (11.11%) Senior Linux Consultant
Miscellaneous
1 3 (33.33%) IVR
2 1 (11.11%) Streaming Video
2 1 (11.11%) CMDB
2 1 (11.11%) FMCG
2 1 (11.11%) Statistics
Operating Systems
1 3 (33.33%) Windows XP
1 3 (33.33%) Windows Vista
1 3 (33.33%) Windows
1 3 (33.33%) Windows Server 2003
1 3 (33.33%) Windows Server 2008
2 1 (11.11%) UNIX
2 1 (11.11%) Solaris
2 1 (11.11%) Linux
2 1 (11.11%) Red Hat Enterprise Linux
Processes & Methodologies
1 3 (33.33%) Service Management
1 3 (33.33%) Configuration Management
1 3 (33.33%) Change Control
2 2 (22.22%) Risk Assessment
2 2 (22.22%) Disaster Recovery
3 1 (11.11%) Service Delivery
3 1 (11.11%) Asset Management
3 1 (11.11%) Network Design
3 1 (11.11%) Data Protection
3 1 (11.11%) Capacity Planning
Programming Languages
1 3 (33.33%) SQL
2 1 (11.11%) Java
2 1 (11.11%) Perl
Qualifications
1 6 (66.67%) Degree
2 3 (33.33%) MCSE
2 3 (33.33%) Microsoft Certification
3 2 (22.22%) MCTS
3 2 (22.22%) VMware Certified Professional (VCP)
3 2 (22.22%) ITIL Certification
4 1 (11.11%) CCNP
4 1 (11.11%) CCNA
4 1 (11.11%) Cisco Certification
Quality Assurance & Compliance
1 1 (11.11%) PCI DSS
1 1 (11.11%) SLA
System Software
1 1 (11.11%) Samba
1 1 (11.11%) VMware Infrastructure
1 1 (11.11%) Active Directory
1 1 (11.11%) NFS
1 1 (11.11%) Sendmail
Systems Management
1 1 (11.11%) Systems Management Server (SMS)
1 1 (11.11%) Nagios
1 1 (11.11%) Puppet
Vendors
1 4 (44.44%) Microsoft
2 3 (33.33%) Trend Micro
3 2 (22.22%) VMware
4 1 (11.11%) CheckPoint
4 1 (11.11%) Sun
4 1 (11.11%) Cisco