The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Twickenham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 10 - -
Rank change year-on-year
- 0
Permanent jobs requiring a Service Desk Analyst 5 0 0
As % of all permanent IT jobs located in Twickenham 10.64% - -
As % of the Job Titles category 10.87% - -
Number of salaries quoted 3 0 0
Average salary £21,000 - -
UK excluding London average salary £21,500 £21,500 £21,000
% change year-on-year
- +2.38%
Service Desk Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Twickenham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Twickenham
Permanent IT job ads with a match in the
Job Titles category
46 59 95
As % of all permanent IT jobs located in Twickenham 97.87% 96.72% 100.00%
Number of salaries quoted 31 59 85
Average salary £35,000 £55,000 £45,000
Average salary % change year-on-year
-36.36% +22.22%
90% offered a salary of more than £22,000 £34,000 £37,500
10% offered a salary of more than £63,000 £53,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Twickenham

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Twickenham region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Twickenham

Service Desk Analyst
Salary Trend in Twickenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Twickenham region.

Service Desk Analyst Salary Trend in Twickenham

Service Desk Analyst
Top 24 Related IT Skills in Twickenham

For the 6 months to 24 December 2014, IT jobs across the Twickenham region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 5 (100.00%) DHCP
1 5 (100.00%) DNS
1 5 (100.00%) Microsoft
1 5 (100.00%) Active Directory
2 3 (60.00%) MS Office
2 3 (60.00%) Windows
2 3 (60.00%) TCP/IP
2 3 (60.00%) Citrix
2 3 (60.00%) Manufacturing
2 3 (60.00%) SCCM
3 2 (40.00%) MS Exchange
3 2 (40.00%) VPN
3 2 (40.00%) Cisco
3 2 (40.00%) Cisco Certification
3 2 (40.00%) Microsoft Certification
3 2 (40.00%) Apple
3 2 (40.00%) Windows Server 2003
3 2 (40.00%) Windows Server 2008
3 2 (40.00%) Windows 7
3 2 (40.00%) Continuous Improvement
3 2 (40.00%) Windows 8
3 2 (40.00%) Windows Server 2012
3 2 (40.00%) Analytical Skills
4 1 (20.00%) Lync

Service Desk Analyst
Top Related IT Skills in Twickenham by Category

For the 6 months to 24 December 2014, IT jobs across the Twickenham region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (40.00%) MS Exchange
2 1 (20.00%) Lync
Applications
1 3 (60.00%) MS Office
Communications & Networking
1 5 (100.00%) DHCP
1 5 (100.00%) DNS
2 3 (60.00%) TCP/IP
3 2 (40.00%) VPN
General
1 3 (60.00%) Manufacturing
Miscellaneous
1 2 (40.00%) Analytical Skills
Operating Systems
1 3 (60.00%) Windows
2 2 (40.00%) Windows Server 2003
2 2 (40.00%) Windows Server 2008
2 2 (40.00%) Windows 7
2 2 (40.00%) Windows 8
2 2 (40.00%) Windows Server 2012
Processes & Methodologies
1 2 (40.00%) Continuous Improvement
Qualifications
1 2 (40.00%) Cisco Certification
1 2 (40.00%) Microsoft Certification
System Software
1 5 (100.00%) Active Directory
Systems Management
1 3 (60.00%) SCCM
Vendors
1 5 (100.00%) Microsoft
2 3 (60.00%) Citrix
3 2 (40.00%) Apple
3 2 (40.00%) Cisco