Help Desk Support Jobs in Tyne and Wear

Help Desk Support
North East > Tyne and Wear

The median Help Desk Support salary in Tyne and Wear is £27,649 per year according to job vacancies posted during the 6 months to 19 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 97 95 -
Rank change year-on-year -2 - -
Permanent jobs requiring a Help Desk Support 2 1 0
As % of all permanent jobs advertised in Tyne and Wear 0.15% 0.11% -
As % of the Job Titles category 0.16% 0.13% -
Number of salaries quoted 2 1 0
10th Percentile £15,393 - -
25th Percentile £19,286 £26,250 -
Median annual salary (50th Percentile) £27,649 £27,500 -
Median % change year-on-year +0.54% - -
75th Percentile £37,887 £28,750 -
90th Percentile £42,905 - -
North East median annual salary £27,649 £27,500 -
% change year-on-year +0.54% - -

All Permanent IT Job Vacancies
Tyne and Wear

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Tyne and Wear. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Tyne and Wear with a recognized job title 1,268 748 1,022
% of permanent jobs with a recognized job title 96.57% 81.04% 95.34%
Number of salaries quoted 1,060 460 704
10th Percentile £29,000 £31,000 £22,500
25th Percentile £36,250 £38,644 £31,250
Median annual salary (50th Percentile) £47,500 £52,500 £45,000
Median % change year-on-year -9.52% +16.67% -
75th Percentile £65,000 £64,625 £58,750
90th Percentile £75,772 £78,750 £77,500
North East median annual salary £47,500 £47,672 £40,000
% change year-on-year -0.36% +19.18% -9.09%

Help Desk Support
Job Vacancy Trend in Tyne and Wear

Job postings that featured Help Desk Support in the job title as a proportion of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for Help Desk Support in Tyne and Wear

Help Desk Support
Salary Trend in Tyne and Wear

3-month moving average salary quoted in jobs citing Help Desk Support in Tyne and Wear.

Salary trend for Help Desk Support in Tyne and Wear

Help Desk Support
Salary Histogram in Tyne and Wear

Salary distribution for jobs citing Help Desk Support in Tyne and Wear over the 6 months to 19 April 2024.

Salary histogram for Help Desk Support in Tyne and Wear

Help Desk Support
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the Tyne and Wear region over the 6 months to 19 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Newcastle upon Tyne -3 1 £42,500 +54.55%
Gateshead - 1 £12,798 -
Help Desk Support
North East

Help Desk Support Skill Set
Top 24 Co-occurring Skills and Capabilities in Tyne and Wear

For the 6 months to 19 April 2024, Help Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Tyne and Wear region featuring Help Desk Support in the job title.

1 2 (100.00%) SLA
1 2 (100.00%) Social Skills
2 1 (50.00%) Customer Service
2 1 (50.00%) Microsoft Office
2 1 (50.00%) Microsoft Excel
2 1 (50.00%) Microsoft Exchange
2 1 (50.00%) Microsoft
2 1 (50.00%) CheckPoint
2 1 (50.00%) Firewall
2 1 (50.00%) Management Information System
2 1 (50.00%) Law
2 1 (50.00%) VMware
2 1 (50.00%) CAFM
2 1 (50.00%) DV Cleared
2 1 (50.00%) Security Cleared
2 1 (50.00%) VMware Infrastructure
2 1 (50.00%) Hyper-V
2 1 (50.00%) Cybersecurity
2 1 (50.00%) Cyber Threat Intelligence
2 1 (50.00%) Proactive Monitoring
2 1 (50.00%) Threat Intelligence
2 1 (50.00%) Problem-Solving
2 1 (50.00%) Deadline-Driven
2 1 (50.00%) Preventative Maintenance

Help Desk Support Skill Set
Co-occurring Skills and Capabilities in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (50.00%) Microsoft Exchange
Applications
1 1 (50.00%) Microsoft Excel
1 1 (50.00%) Microsoft Office
Communications & Networking
1 1 (50.00%) Firewall
General
1 2 (100.00%) Social Skills
2 1 (50.00%) Law
Miscellaneous
1 1 (50.00%) Management Information System
Processes & Methodologies
1 1 (50.00%) CAFM
1 1 (50.00%) Customer Service
1 1 (50.00%) Cyber Threat Intelligence
1 1 (50.00%) Cybersecurity
1 1 (50.00%) Deadline-Driven
1 1 (50.00%) Preventative Maintenance
1 1 (50.00%) Proactive Monitoring
1 1 (50.00%) Problem-Solving
1 1 (50.00%) Threat Intelligence
Qualifications
1 1 (50.00%) DV Cleared
1 1 (50.00%) Security Cleared
Quality Assurance & Compliance
1 2 (100.00%) SLA
System Software
1 1 (50.00%) Hyper-V
1 1 (50.00%) VMware Infrastructure
Vendors
1 1 (50.00%) CheckPoint
1 1 (50.00%) Microsoft
1 1 (50.00%) VMware