The first table below looks at the demand for the Service Desk Analyst role in IT jobs advertised for the Tyne and Wear region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Tyne and Wear region.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 58 56 55
Rank change year-on-year
-2 -1
Permanent jobs requiring a Service Desk Analyst 5 5 6
As % of all permanent IT jobs located in Tyne and Wear 0.81% 0.98% 1.04%
As % of the Job Titles category 0.83% 1.04% 1.07%
Number of salaries quoted 5 4 6
Average salary £22,000 £15,250 £21,500
Average salary % change year-on-year
+44.26% -29.06%
UK excluding London average salary £21,500 £20,500 £21,500
% change year-on-year
+4.87% -4.65%
Job Titles Category
Tyne and Wear
Permanent IT job ads with a match in the
Job Titles category
599 481 562
As % of all permanent IT jobs located in Tyne and Wear 96.61% 93.95% 97.23%
Number of salaries quoted 433 401 461
Average salary £32,000 £37,500 £37,500
Average salary % change year-on-year
-14.66% -
90% offered a salary of more than £22,500 £22,500 £24,500
10% offered a salary of more than £45,000 £72,500 £50,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Service Desk Analyst
North East

Service Desk Analyst
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Tyne and Wear region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Tyne and Wear

Service Desk Analyst
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Tyne and Wear region.

Service Desk Analyst Salary Trend in Tyne and Wear

Service Desk Analyst
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Tyne and Wear region over the 3 months to 23 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -3 3 £22,000 +44.26% 3
Sunderland - 1 £20,000 -
Service Desk Analyst
North East

Service Desk Analyst
Top 18 Related IT Skills in Tyne and Wear

For the 6 months to 23 July 2014, IT jobs across the Tyne and Wear region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 7 (70.00%) Microsoft
2 5 (50.00%) ITIL
2 5 (50.00%) Microsoft Certification
3 3 (30.00%) Cisco
3 3 (30.00%) Cisco Certification
3 3 (30.00%) SQL
4 2 (20.00%) MS Office
4 2 (20.00%) Windows
4 2 (20.00%) MS Excel
4 2 (20.00%) MCDST
4 2 (20.00%) Incident Management
5 1 (10.00%) Problem Management
5 1 (10.00%) Root Cause Analysis
5 1 (10.00%) SharePoint
5 1 (10.00%) Windows XP
5 1 (10.00%) SLA
5 1 (10.00%) Active Directory
5 1 (10.00%) Remedy

Service Desk Analyst
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 23 July 2014, IT jobs across the Tyne and Wear region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (10.00%) SharePoint
Applications
1 2 (20.00%) MS Office
1 2 (20.00%) MS Excel
Operating Systems
1 2 (20.00%) Windows
2 1 (10.00%) Windows XP
Processes & Methodologies
1 5 (50.00%) ITIL
2 2 (20.00%) Incident Management
3 1 (10.00%) Problem Management
3 1 (10.00%) Root Cause Analysis
Programming Languages
1 3 (30.00%) SQL
Qualifications
1 5 (50.00%) Microsoft Certification
2 3 (30.00%) Cisco Certification
3 2 (20.00%) MCDST
Quality Assurance & Compliance
1 1 (10.00%) SLA
System Software
1 1 (10.00%) Active Directory
Vendors
1 7 (70.00%) Microsoft
2 3 (30.00%) Cisco
3 1 (10.00%) Remedy
Newcastle, Staffordshire
Searchability.co.uk
Salary: £18000 - £25000 per annum + Benefits
Posted: 5 days ago