The table below looks at the statistics for the Service Manager role in IT jobs advertised for the Tyne and Wear region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
Services Manager
Rank 56 52 51
Rank change year-on-year
-4 -1
Permanent jobs requiring a Service Manager 12 2 11
As % of all permanent IT jobs located in Tyne and Wear 2.36% 0.56% 2.13%
As % of the Job Titles category 2.53% 0.56% 2.16%
Number of salaries quoted 8 2 2
Average salary £47,500 £35,712 £42,415
Average salary % change year-on-year
+33.00% -15.80%
90% offered a salary of more than £43,125 £34,282 £34,347
10% offered a salary of more than £48,250 £37,142 £50,483
UK excluding London average salary £47,500 £50,000 £45,000
% change year-on-year
-5.00% +11.11%
Service Manager
North East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Tyne and Wear region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Tyne and Wear
Permanent IT job ads with a match in the
Job Titles category
475 355 509
As % of all permanent IT jobs located in Tyne and Wear 93.32% 98.61% 98.45%
Number of salaries quoted 408 292 440
Average salary £35,000 £36,000 £37,457
Average salary % change year-on-year
-2.77% -3.88%
90% offered a salary of more than £24,000 £25,000 £22,000
10% offered a salary of more than £52,500 £60,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Manager
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the Tyne and Wear region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Tyne and Wear

Service Manager
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Tyne and Wear region.

Service Manager Salary Trend in Tyne and Wear

Service Manager
Salary Histogram in Tyne and Wear

This chart provides a salary histogram for IT jobs citing Service Manager across the Tyne and Wear region over the 3 months to 27 January 2015.

Service Manager Salary Histogram in Tyne and Wear

Service Manager
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the Tyne and Wear region over the 3 months to 27 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -6 8 £47,500 +26.66%
Sunderland - 4 £46,250 -
Service Manager
North East

Service Manager
Top 29 Related IT Skills in Tyne and Wear

For the 6 months to 27 January 2015, IT jobs across the Tyne and Wear region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 17 (100.00%) Service Delivery
2 9 (52.94%) ITIL
3 7 (41.18%) SLA
4 5 (29.41%) Service Management
4 5 (29.41%) Incident Management
4 5 (29.41%) Problem Management
5 4 (23.53%) Software Deployment
5 4 (23.53%) Mentoring
5 4 (23.53%) Coaching
5 4 (23.53%) Life Science
5 4 (23.53%) SC Cleared
5 4 (23.53%) Security Cleared
5 4 (23.53%) Practice Management
5 4 (23.53%) Change Management
5 4 (23.53%) Cisco
5 4 (23.53%) Windows
5 4 (23.53%) E-Commerce
6 3 (17.65%) AS400
6 3 (17.65%) Line Management
7 2 (11.76%) Supplier Management
7 2 (11.76%) PRINCE2
8 1 (5.88%) ITIL Certification
8 1 (5.88%) NHS
8 1 (5.88%) Local Government
8 1 (5.88%) Network Management
8 1 (5.88%) Unified Communications
8 1 (5.88%) ITIL V3
8 1 (5.88%) Change Control
8 1 (5.88%) Infrastructure Management

Service Manager
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 27 January 2015, IT jobs across the Tyne and Wear region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Communications & Networking
1 1 (5.88%) Unified Communications
General
1 1 (5.88%) Local Government
Miscellaneous
1 4 (23.53%) Life Science
2 3 (17.65%) AS400
3 1 (5.88%) NHS
Operating Systems
1 4 (23.53%) Windows
Processes & Methodologies
1 17 (100.00%) Service Delivery
2 9 (52.94%) ITIL
3 5 (29.41%) Service Management
3 5 (29.41%) Incident Management
3 5 (29.41%) Problem Management
4 4 (23.53%) Software Deployment
4 4 (23.53%) Mentoring
4 4 (23.53%) Coaching
4 4 (23.53%) E-Commerce
4 4 (23.53%) Change Management
4 4 (23.53%) Practice Management
5 3 (17.65%) Line Management
6 2 (11.76%) Supplier Management
6 2 (11.76%) PRINCE2
7 1 (5.88%) Infrastructure Management
7 1 (5.88%) Network Management
7 1 (5.88%) ITIL V3
7 1 (5.88%) Change Control
Qualifications
1 4 (23.53%) SC Cleared
1 4 (23.53%) Security Cleared
2 1 (5.88%) ITIL Certification
Quality Assurance & Compliance
1 7 (41.18%) SLA
Vendors
1 4 (23.53%) Cisco