The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Tyne and Wear region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 48 54 42
Rank change year-on-year
+6 -12
Permanent jobs requiring a Support Analyst 17 6 15
As % of all permanent IT jobs located in Tyne and Wear 2.75% 1.17% 2.90%
As % of the Job Titles category 2.82% 1.21% 2.95%
Number of salaries quoted 12 5 13
Average salary £31,500 £26,500 £22,500
Average salary % change year-on-year
+18.86% +17.77%
90% offered a salary of more than £24,100 £20,200 £17,100
10% offered a salary of more than £39,350 £26,500 £40,000
UK excluding London average salary £27,500 £28,000 £28,500
% change year-on-year
-1.78% -1.75%
Support Analyst
North East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Tyne and Wear region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Tyne and Wear
Permanent IT job ads with a match in the
Job Titles category
603 495 509
As % of all permanent IT jobs located in Tyne and Wear 97.42% 96.87% 98.26%
Number of salaries quoted 433 436 434
Average salary £33,500 £37,500 £35,000
Average salary % change year-on-year
-10.66% +7.14%
90% offered a salary of more than £22,500 £23,500 £22,500
10% offered a salary of more than £50,000 £62,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Tyne and Wear region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Tyne and Wear

Support Analyst
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Tyne and Wear region.

Support Analyst Salary Trend in Tyne and Wear

Support Analyst
Salary Histogram in Tyne and Wear

This chart provides a salary histogram for IT jobs citing Support Analyst across the Tyne and Wear region over the 3 months to 17 September 2014.

Support Analyst Salary Histogram in Tyne and Wear

Support Analyst
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Tyne and Wear region over the 3 months to 17 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +4 15 £32,500 +22.64% 6
Gateshead -8 1 £24,000 -4.00%
Prudhoe - 1 £25,000 -
Support Analyst
North East

Support Analyst
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 17 September 2014, IT jobs across the Tyne and Wear region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 19 (55.88%) Windows
2 16 (47.06%) SQL
3 15 (44.12%) ITIL
3 15 (44.12%) Microsoft
4 12 (35.29%) SQL Server
5 11 (32.35%) MS Excel
5 11 (32.35%) Active Directory
6 9 (26.47%) UNIX
6 9 (26.47%) VMware
7 8 (23.53%) Linux
8 7 (20.59%) Oracle
8 7 (20.59%) MS Office
8 7 (20.59%) Finance
8 7 (20.59%) Analytical Skills
9 6 (17.65%) DHCP
9 6 (17.65%) DNS
9 6 (17.65%) SAN
9 6 (17.65%) Windows 7
10 5 (14.71%) SAP
10 5 (14.71%) Windows XP
10 5 (14.71%) Business Intelligence
10 5 (14.71%) Cisco
10 5 (14.71%) DTV
10 5 (14.71%) Project Management
10 5 (14.71%) Disaster Recovery
10 5 (14.71%) Firewall
10 5 (14.71%) Electronics
10 5 (14.71%) Telecoms
10 5 (14.71%) Manufacturing
10 5 (14.71%) Business Continuity

Support Analyst
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 17 September 2014, IT jobs across the Tyne and Wear region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (5.88%) MS Exchange
1 2 (5.88%) Exchange Server 2003
1 2 (5.88%) Exchange Server 2007
1 2 (5.88%) Exchange Server 2010
2 1 (2.94%) WebLogic
2 1 (2.94%) Tomcat
2 1 (2.94%) Documentum
2 1 (2.94%) SAS
2 1 (2.94%) Oracle Workflow
Applications
1 11 (32.35%) MS Excel
2 7 (20.59%) MS Office
Business Applications
1 5 (14.71%) SAP Oil and Gas
2 3 (8.82%) Oracle 11i
2 3 (8.82%) Oracle EBS
3 2 (5.88%) Oracle Applications
3 2 (5.88%) Oracle General Ledger
3 2 (5.88%) Oracle Receivables
3 2 (5.88%) Oracle iProcurement
3 2 (5.88%) Oracle Payables
4 1 (2.94%) Oracle Procure-to-Pay
4 1 (2.94%) Oracle Cash Management
4 1 (2.94%) Oracle Assets
4 1 (2.94%) Oracle Internet Expenses
4 1 (2.94%) Oracle EBS R12
Cloud Services
1 1 (2.94%) Cloud Computing
Communications & Networking
1 6 (17.65%) DHCP
1 6 (17.65%) DNS
1 6 (17.65%) SAN
2 5 (14.71%) Firewall
3 2 (5.88%) TCP/IP
3 2 (5.88%) VPN
4 1 (2.94%) LAN
4 1 (2.94%) WAN
4 1 (2.94%) Internet
Database & Business Intelligence
1 12 (35.29%) SQL Server
2 5 (14.71%) SQL Server 2008
3 3 (8.82%) Oracle Database
4 2 (5.88%) SQL Server 2012
4 2 (5.88%) SQL Server 2005
4 2 (5.88%) Oracle Database 11g
4 2 (5.88%) Oracle Reports
4 2 (5.88%) Oracle9i Database
4 2 (5.88%) Oracle Database 10g
4 2 (5.88%) SQL Server 2000
5 1 (2.94%) SQL Server Reporting Services
5 1 (2.94%) Crystal Reports
5 1 (2.94%) MySQL
Development Applications
1 3 (8.82%) InstallShield
1 3 (8.82%) NUnit
1 3 (8.82%) Team Foundation Server
2 1 (2.94%) Oracle Forms
General
1 7 (20.59%) Finance
2 5 (14.71%) Manufacturing
2 5 (14.71%) Electronics
2 5 (14.71%) Telecoms
2 5 (14.71%) Marketing
3 4 (11.76%) Retail
4 2 (5.88%) Local Government
4 2 (5.88%) Advertising
5 1 (2.94%) Billing
5 1 (2.94%) General Ledger
Libraries, Frameworks & Software Standards
1 4 (11.76%) .NET
2 3 (8.82%) ASP.NET
3 2 (5.88%) CSS
3 2 (5.88%) HTML
Miscellaneous
1 7 (20.59%) Analytical Skills
2 5 (14.71%) DTV
3 4 (11.76%) Mathematics
3 4 (11.76%) Video Conferencing
4 2 (5.88%) Mainframe
5 1 (2.94%) Statistics
5 1 (2.94%) CMDB
Operating Systems
1 19 (55.88%) Windows
2 9 (26.47%) UNIX
3 8 (23.53%) Linux
4 6 (17.65%) Windows 7
5 5 (14.71%) Windows XP
6 4 (11.76%) Mac OS X
6 4 (11.76%) Windows Mobile
7 3 (8.82%) Windows Server 2008
7 3 (8.82%) Windows Server 2003
8 2 (5.88%) Solaris
8 2 (5.88%) Windows Server 2012
9 1 (2.94%) AIX
9 1 (2.94%) HPUX
9 1 (2.94%) Windows 2000
Processes & Methodologies
1 15 (44.12%) ITIL
2 5 (14.71%) Business Intelligence
2 5 (14.71%) Project Management
2 5 (14.71%) Business Continuity
2 5 (14.71%) Programme Management
2 5 (14.71%) Digital Marketing
2 5 (14.71%) Disaster Recovery
3 3 (8.82%) Unit Testing
3 3 (8.82%) Continuous Integration
3 3 (8.82%) Service Management
4 2 (5.88%) Service Delivery
4 2 (5.88%) Document Management
4 2 (5.88%) Problem Management
4 2 (5.88%) Capacity Planning
5 1 (2.94%) Procure-to-pay
5 1 (2.94%) Workflow
5 1 (2.94%) Cash Management
5 1 (2.94%) Regression Testing
Programming Languages
1 16 (47.06%) SQL
2 4 (11.76%) PL/SQL
3 3 (8.82%) Ruby
3 3 (8.82%) VBScript
3 3 (8.82%) C#
3 3 (8.82%) Java
3 3 (8.82%) Perl
4 2 (5.88%) COBOL
5 1 (2.94%) Python
5 1 (2.94%) T-SQL
Qualifications
1 4 (11.76%) Microsoft Certification
1 4 (11.76%) A+ Certification
1 4 (11.76%) ITIL Certification
1 4 (11.76%) MCDST
2 1 (2.94%) Degree
Quality Assurance & Compliance
1 4 (11.76%) SLA
2 3 (8.82%) QA
System Software
1 11 (32.35%) Active Directory
2 5 (14.71%) Hyper-V
3 3 (8.82%) VMware Infrastructure
4 2 (5.88%) Oracle RMAN
4 2 (5.88%) Oracle RAC
Systems Management
1 5 (14.71%) WSUS
2 4 (11.76%) SCCM
2 4 (11.76%) ZENworks
3 2 (5.88%) Data Guard
Vendors
1 15 (44.12%) Microsoft
2 9 (26.47%) VMware
3 7 (20.59%) Oracle
4 5 (14.71%) SAP
4 5 (14.71%) Cisco
5 4 (11.76%) Apple
6 3 (8.82%) HP
7 2 (5.88%) Dell
8 1 (2.94%) Citrix
Newcastle, Staffordshire
Oscar Associates (UK) Ltd
Salary: £20000 - £27000 per annum + Benefits
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
TEKsystems
Salary: £25000 - £30000 per annum + Package
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Millshill Recruitment Ltd
Salary: From £20,000 to £22,000 per annum
Posted: 4 days ago
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Salary: From £12 to £12 per hour .This is a 9 month contract
Posted: 6 days ago
Newcastle upon Tyne
Nigel Frank International Limited - Newcastle
Salary: £28000 - £30000 per annum + Bonus
Posted: 16 days ago