The statistics below represent IT jobs advertised across the Tyne and Wear region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 February 2017 with a comparison to same period over 2 years.

3 months to
28 Feb 2017
Same period 2016 Same period 2015
Support Analyst
North East / Tyne and Wear
Rank 50 64 68
Rank change year-on-year
+14 +4
Permanent jobs requiring a Support Analyst 12 4 3
As % of all permanent IT jobs located in Tyne and Wear 2.56% 0.90% 0.53%
As % of the Job Titles category 2.66% 0.92% 0.55%
Number of salaries quoted 11 1 3
Median salary £27,000 £22,000 £29,750
Median salary % change year-on-year
+22.72% -26.05%
90% offered a salary of more than £22,500 £22,000 £26,750
10% offered a salary of more than £27,500 £22,000 £30,950
UK excluding London median salary £27,500 £29,000 £27,500
% change year-on-year
-5.17% +5.45%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Tyne and Wear region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Tyne and Wear
Permanent IT job ads with a match in the
Job Titles category
451 436 545
As % of all permanent IT jobs located in Tyne and Wear 96.16% 97.76% 96.63%
Number of salaries quoted 412 383 458
Median salary £35,000 £35,000 £35,232
Median salary % change year-on-year
- -0.65%
90% offered a salary of more than £22,500 £26,000 £25,000
10% offered a salary of more than £45,000 £55,000 £50,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Support Analyst
Jobs Demand Trend in Tyne and Wear

The demand trend of job ads across the Tyne and Wear region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in Tyne and Wear

Support Analyst
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Tyne and Wear region.

Support Analyst Salary Trend in Tyne and Wear

Support Analyst
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Tyne and Wear region over the 3 months to 28 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +7 7 £27,250 +23.86% 3
South Shields - 3 £22,500 -
Jarrow +6 1 £20,910 -
Support Analyst
North East

Support Analyst Skill Set
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 28 February 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Tyne and Wear region featuring Support Analyst in the job title.

1 24 (50.00%) Microsoft
1 24 (50.00%) Windows
2 22 (45.83%) SQL
3 16 (33.33%) SLA
4 13 (27.08%) Finance
5 10 (20.83%) Windows Server
5 10 (20.83%) Active Directory
5 10 (20.83%) SharePoint
5 10 (20.83%) .NET
5 10 (20.83%) ITIL
6 9 (18.75%) SQL Server
6 9 (18.75%) IIS
7 8 (16.67%) MS Office
7 8 (16.67%) SQL Server Reporting Services
7 8 (16.67%) SQL Server Integration Services
7 8 (16.67%) Problem Management
8 7 (14.58%) Knowledge Management
8 7 (14.58%) Visual Studio
8 7 (14.58%) Web Services
8 7 (14.58%) XML
8 7 (14.58%) Citrix
8 7 (14.58%) Server Virtualisation
8 7 (14.58%) SQL Server Analysis Services
8 7 (14.58%) Windows 7
8 7 (14.58%) Analytics
9 6 (12.50%) Data Integration
9 6 (12.50%) Unix
9 6 (12.50%) MS Excel
9 6 (12.50%) Oracle
9 6 (12.50%) Incident Management

Support Analyst Skill Set
Top Related IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (20.83%) SharePoint
2 9 (18.75%) IIS
3 5 (10.42%) WebSphere
4 2 (4.17%) MS Exchange
5 1 (2.08%) Captiva
5 1 (2.08%) Documentum
5 1 (2.08%) Exchange Server 2003
5 1 (2.08%) Exchange Server 2007
5 1 (2.08%) Exchange Server 2010
5 1 (2.08%) Exchange Server 2013
5 1 (2.08%) Skype for Business
5 1 (2.08%) Tomcat
5 1 (2.08%) WebLogic
Applications
1 8 (16.67%) MS Office
2 6 (12.50%) MS Excel
Business Applications
1 5 (10.42%) Maximo
2 2 (4.17%) Unit4 Business World
3 1 (2.08%) Dynamics GP
Cloud Services
1 2 (4.17%) Microsoft Azure
1 2 (4.17%) Office 365
Communications & Networking
1 4 (8.33%) DHCP
1 4 (8.33%) DNS
1 4 (8.33%) Firewall
1 4 (8.33%) LAN
1 4 (8.33%) WAN
2 2 (4.17%) VoIP
2 2 (4.17%) Wi-Fi
3 1 (2.08%) Internet
3 1 (2.08%) PuTTY
3 1 (2.08%) WinSCP
Database & Business Intelligence
1 9 (18.75%) SQL Server
2 8 (16.67%) SQL Server Integration Services
2 8 (16.67%) SQL Server Reporting Services
3 7 (14.58%) SQL Server Analysis Services
4 2 (4.17%) Oracle Database
Development Applications
1 7 (14.58%) Visual Studio
2 1 (2.08%) Eclipse
2 1 (2.08%) Maven
General
1 13 (27.08%) Finance
2 3 (6.25%) Banking
3 2 (4.17%) Back Office
4 1 (2.08%) Financial Institution
4 1 (2.08%) Law
4 1 (2.08%) Legal
4 1 (2.08%) Telecoms
Libraries, Frameworks & Software Standards
1 10 (20.83%) .NET
2 7 (14.58%) Web Services
2 7 (14.58%) XML
3 1 (2.08%) Apache Wicket
3 1 (2.08%) ASP.NET
3 1 (2.08%) Spring
Miscellaneous
1 3 (6.25%) Computer Science
2 2 (4.17%) Analytical Skills
2 2 (4.17%) Blackberry
2 2 (4.17%) iPhone
3 1 (2.08%) iSeries
3 1 (2.08%) Replication
Operating Systems
1 24 (50.00%) Windows
2 10 (20.83%) Windows Server
3 7 (14.58%) Windows 7
4 6 (12.50%) Unix
5 3 (6.25%) Linux
5 3 (6.25%) Windows Server 2003
5 3 (6.25%) Windows Server 2012
6 2 (4.17%) Solaris
6 2 (4.17%) Windows Server 2008
6 2 (4.17%) Windows XP
7 1 (2.08%) Android
7 1 (2.08%) Windows Vista
Processes & Methodologies
1 10 (20.83%) ITIL
2 8 (16.67%) Problem Management
3 7 (14.58%) Analytics
3 7 (14.58%) Knowledge Management
3 7 (14.58%) Server Virtualisation
4 6 (12.50%) Data Integration
4 6 (12.50%) Incident Management
5 5 (10.42%) Document Management
6 4 (8.33%) Business Intelligence
6 4 (8.33%) Investment Management
6 4 (8.33%) OO
6 4 (8.33%) Stakeholder Management
6 4 (8.33%) Test Scripting
6 4 (8.33%) Validation
7 3 (6.25%) Asset Management
7 3 (6.25%) OOP
8 2 (4.17%) Data Management
8 2 (4.17%) Load Testing
9 1 (2.08%) Application Packaging
9 1 (2.08%) Technical Architecture
Programming Languages
1 22 (45.83%) SQL
2 5 (10.42%) Java
3 4 (8.33%) C#
4 3 (6.25%) PowerShell
5 2 (4.17%) Bash Shell
5 2 (4.17%) VBA
6 1 (2.08%) AppleScript
6 1 (2.08%) JavaScript
6 1 (2.08%) Perl
6 1 (2.08%) R
6 1 (2.08%) RPG
6 1 (2.08%) Shell Script
6 1 (2.08%) VBScript
Qualifications
1 5 (10.42%) Degree
2 3 (6.25%) MCP
2 3 (6.25%) MOS
3 2 (4.17%) ITIL Foundation Certificate
4 1 (2.08%) MCDST
4 1 (2.08%) MCITP
4 1 (2.08%) MCSA
4 1 (2.08%) Microsoft Certification
4 1 (2.08%) SC Cleared
4 1 (2.08%) Security Cleared
Quality Assurance & Compliance
1 16 (33.33%) SLA
System Software
1 10 (20.83%) Active Directory
2 5 (10.42%) VMware Infrastructure
3 2 (4.17%) Terminal Server
3 2 (4.17%) Virtual Desktop
4 1 (2.08%) Virtual Servers
Systems Management
1 4 (8.33%) Systems Management Server (SMS)
2 1 (2.08%) SmoothWall
Vendors
1 24 (50.00%) Microsoft
2 7 (14.58%) Citrix
3 6 (12.50%) Oracle
4 5 (10.42%) IBM
4 5 (10.42%) VMware
5 3 (6.25%) Apple
6 2 (4.17%) ServiceNow
7 1 (2.08%) Bloomberg
7 1 (2.08%) Dell
7 1 (2.08%) F5
7 1 (2.08%) Fidessa
7 1 (2.08%) HP
7 1 (2.08%) LANDesk
7 1 (2.08%) NetApp
7 1 (2.08%) Reuters
7 1 (2.08%) Sage
7 1 (2.08%) SAP
7 1 (2.08%) Sun
Newcastle Upon Tyne, Tyne and Wear
Owen Daniels Consultancy
Salary: Up to £20,000 per annum
Posted: 3 days ago
Newcastle Upon Tyne, Tyne and Wear
Accenture
Salary: From £31,424 to £37,500 per annum
Posted: 5 days ago
Newcastle Upon Tyne
Accenture
Posted: 5 days ago