The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Tyne and Wear region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Support Analyst
Rank 67 55 56
Rank change year-on-year
-12 +1
Permanent jobs requiring a Support Analyst 8 11 11
As % of all permanent IT jobs located in Tyne and Wear 1.29% 1.99% 1.77%
As % of the Job Titles category 1.37% 2.04% 1.83%
Number of salaries quoted 7 8 11
Average salary £31,000 £26,000 £26,500
Average salary % change year-on-year
+19.23% -1.88%
90% offered a salary of more than £28,050 £22,200 £17,500
10% offered a salary of more than £38,500 £34,000 £37,500
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
North East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Tyne and Wear region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Tyne and Wear
Permanent IT job ads with a match in the
Job Titles category
584 539 601
As % of all permanent IT jobs located in Tyne and Wear 94.50% 97.47% 96.78%
Number of salaries quoted 489 478 522
Average salary £35,000 £37,000 £35,000
Average salary % change year-on-year
-5.40% +5.71%
90% offered a salary of more than £25,000 £23,000 £22,500
10% offered a salary of more than £55,000 £50,000 £47,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Tyne and Wear region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Tyne and Wear

Support Analyst
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Tyne and Wear region.

Support Analyst Salary Trend in Tyne and Wear

Support Analyst
Salary Histogram in Tyne and Wear

This chart provides a salary histogram for IT jobs citing Support Analyst across the Tyne and Wear region over the 3 months to 24 April 2015.

Support Analyst Salary Histogram in Tyne and Wear

Support Analyst
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Tyne and Wear region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -6 7 £31,000 +16.98% 2
South Shields - 1 £31,250 -
Support Analyst
North East

Support Analyst
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 24 April 2015, IT jobs across the Tyne and Wear region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 8 (61.54%) ITIL
2 7 (53.85%) Finance
3 5 (38.46%) Degree
4 4 (30.77%) Microsoft
4 4 (30.77%) SQL
4 4 (30.77%) Test Scripting
5 3 (23.08%) Service Delivery
5 3 (23.08%) Financial Institution
5 3 (23.08%) SCCM
5 3 (23.08%) Problem Management
5 3 (23.08%) T-SQL
5 3 (23.08%) MCP
5 3 (23.08%) Windows
5 3 (23.08%) SQL Server
5 3 (23.08%) MS Office
5 3 (23.08%) Active Directory
5 3 (23.08%) Fidessa
5 3 (23.08%) Reuters
5 3 (23.08%) Bloomberg
5 3 (23.08%) Windows 7
6 2 (15.38%) Oracle Database
6 2 (15.38%) Cisco Certification
6 2 (15.38%) Microsoft Certification
6 2 (15.38%) Agresso
6 2 (15.38%) MS Excel
6 2 (15.38%) ERP
6 2 (15.38%) MCSE
6 2 (15.38%) C
6 2 (15.38%) COBOL
6 2 (15.38%) Oracle

Support Analyst
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 24 April 2015, IT jobs across the Tyne and Wear region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (7.69%) NetWeaver
Applications
1 3 (23.08%) MS Office
2 2 (15.38%) MS Excel
3 1 (7.69%) Spreadsheet
Business Applications
1 2 (15.38%) Agresso
2 1 (7.69%) Oracle 11i
Database & Business Intelligence
1 3 (23.08%) SQL Server
2 2 (15.38%) SQL Server Reporting Services
2 2 (15.38%) SQL Server Integration Services
2 2 (15.38%) Oracle Database 11g
2 2 (15.38%) Oracle Database
3 1 (7.69%) MySQL
3 1 (7.69%) SQL Server Analysis Services
3 1 (7.69%) SQL Server 2008
3 1 (7.69%) Oracle9i Database
3 1 (7.69%) Oracle Database 10g
3 1 (7.69%) SQL Server 2000
3 1 (7.69%) PostgreSQL
General
1 7 (53.85%) Finance
2 3 (23.08%) Financial Institution
3 2 (15.38%) Telecoms
4 1 (7.69%) Advertising
4 1 (7.69%) Local Government
Libraries, Frameworks & Software Standards
1 1 (7.69%) .NET
1 1 (7.69%) Classic ASP
1 1 (7.69%) ASP.NET
Operating Systems
1 3 (23.08%) Windows
1 3 (23.08%) Windows 7
2 2 (15.38%) VME
Processes & Methodologies
1 8 (61.54%) ITIL
2 4 (30.77%) Test Scripting
3 3 (23.08%) Problem Management
3 3 (23.08%) Service Delivery
4 2 (15.38%) Disaster Recovery
4 2 (15.38%) Validation
4 2 (15.38%) Business Continuity
4 2 (15.38%) ERP
4 2 (15.38%) Supplier Management
4 2 (15.38%) Knowledge Management
4 2 (15.38%) Technical Architecture
4 2 (15.38%) Load Testing
5 1 (7.69%) Service Management
5 1 (7.69%) Document Management
Programming Languages
1 4 (30.77%) SQL
2 3 (23.08%) T-SQL
3 2 (15.38%) C
3 2 (15.38%) COBOL
4 1 (7.69%) C#
4 1 (7.69%) VBScript
4 1 (7.69%) Python
Qualifications
1 5 (38.46%) Degree
2 3 (23.08%) MCP
3 2 (15.38%) MCSE
3 2 (15.38%) CCNA
3 2 (15.38%) Cisco Certification
3 2 (15.38%) Microsoft Certification
System Software
1 3 (23.08%) Active Directory
2 1 (7.69%) Oracle RAC
Systems Management
1 3 (23.08%) SCCM
2 1 (7.69%) Data Guard
2 1 (7.69%) Oracle RMAN
Vendors
1 4 (30.77%) Microsoft
2 3 (23.08%) Fidessa
2 3 (23.08%) Reuters
2 3 (23.08%) Bloomberg
3 2 (15.38%) Oracle
4 1 (7.69%) SAP
Newcastle-under-Lyme
Searchability
Salary: £20000 - £25000 per annum
Posted: 18 hours ago
Newcastle Upon Tyne, Tyne and Wear
Mortimer Spinks
Salary: £24000 - £27000 per annum + Great Package
Posted: 4 days ago