The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Tyne and Wear region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Tyne and Wear region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Support Analyst
Rank 55 55 56
Rank change year-on-year
0 +1
Permanent jobs requiring a Support Analyst 8 3 5
As % of all permanent IT jobs located in Tyne and Wear 1.436% 0.515% 0.917%
As % of the Job Titles category 1.527% 0.535% 0.936%
Number of salaries quoted 6 2 5
Average salary £26,500 £16,750 £21,000
Average salary % change year-on-year
+58.20% -20.23%
90% offered a salary of more than £16,850 £16,550 £16,400
10% offered a salary of more than £28,750 £16,950 £22,500
UK excluding London average salary £27,500 £30,000 £27,500
% change year-on-year
-8.33% +9.09%
All Job Titles
Tyne and Wear
Permanent IT job ads with a match in the
Job Titles category
524 561 534
As % of all permanent IT jobs located in Tyne and Wear 94.08% 96.23% 97.98%
Number of salaries quoted 450 465 456
Average salary £36,500 £37,500 £35,000
Average salary % change year-on-year
-2.66% +7.14%
90% offered a salary of more than £24,000 £24,500 £20,000
10% offered a salary of more than £52,500 £72,500 £72,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Support Analyst
North East

Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst across the Tyne and Wear region as a proportion of the total demand within the Job Titles category.

Tyne and Wear Support Analyst Jobs Demand Trend

Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Tyne and Wear region.

Tyne and Wear Support Analyst Salary Trend

Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Analyst across the Tyne and Wear region over the 3 months to 24 May 2013.

Tyne and Wear Support Analyst Salary Histogram

Support Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Tyne and Wear region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Newcastle upon Tyne -6 6 £26,500 +58.20%
Sunderland - 1 £26,500 -
Tyneside - 1 £18,200 -
Support Analyst
North East

Support Analyst
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Tyne and Wear region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 15 (51.72%) Windows
2 9 (31.03%) ITIL
2 9 (31.03%) VPN
2 9 (31.03%) Cisco Certification
2 9 (31.03%) CCNA
2 9 (31.03%) Firewall
2 9 (31.03%) Wireless
3 7 (24.14%) Intrusion Detection
3 7 (24.14%) SLA
3 7 (24.14%) Microsoft
4 5 (17.24%) MS Excel
5 4 (13.79%) SQL
5 4 (13.79%) Problem Management
6 3 (10.34%) Degree
6 3 (10.34%) Finance
6 3 (10.34%) Java
6 3 (10.34%) PHP
6 3 (10.34%) MS Office
6 3 (10.34%) LAN
6 3 (10.34%) Microsoft Certification
7 2 (6.897%) VoIP
7 2 (6.897%) MCSE
7 2 (6.897%) MCSA
7 2 (6.897%) DNS
7 2 (6.897%) CRM
7 2 (6.897%) SharePoint
7 2 (6.897%) PRINCE2
7 2 (6.897%) DHCP
7 2 (6.897%) Disaster Recovery
7 2 (6.897%) Service Management

Support Analyst
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Tyne and Wear region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (3.448%) Ruby on Rails
Application Platforms
1 2 (6.897%) SharePoint
2 1 (3.448%) Lotus Notes
Applications
1 5 (17.24%) MS Excel
2 3 (10.34%) MS Office
Business Applications
1 1 (3.448%) SAP CO
1 1 (3.448%) SAP FI/CO
1 1 (3.448%) SAP FI
Communications & Networking
1 9 (31.03%) VPN
1 9 (31.03%) Firewall
1 9 (31.03%) Wireless
2 7 (24.14%) Intrusion Detection
3 3 (10.34%) LAN
4 2 (6.897%) VoIP
4 2 (6.897%) DNS
4 2 (6.897%) DHCP
4 2 (6.897%) VLAN
5 1 (3.448%) WAN
5 1 (3.448%) Internet
Database & Business Intelligence
1 1 (3.448%) Ingres
1 1 (3.448%) SQL Server
General
1 3 (10.34%) Finance
2 1 (3.448%) Manufacturing
Miscellaneous
1 1 (3.448%) Blackberry
Operating Systems
1 15 (51.72%) Windows
2 2 (6.897%) Windows 7
Processes & Methodologies
1 9 (31.03%) ITIL
2 4 (13.79%) Problem Management
3 2 (6.897%) CRM
3 2 (6.897%) PRINCE2
3 2 (6.897%) Disaster Recovery
3 2 (6.897%) Service Management
3 2 (6.897%) Asset Management
3 2 (6.897%) Network Management
3 2 (6.897%) ITIL V3
4 1 (3.448%) Time Management
4 1 (3.448%) Data Protection
4 1 (3.448%) Usability Testing
4 1 (3.448%) Capacity Management
4 1 (3.448%) Incident Management
4 1 (3.448%) TDD
4 1 (3.448%) Service Delivery
4 1 (3.448%) Change Management
4 1 (3.448%) Business Continuity
4 1 (3.448%) Configuration Management
4 1 (3.448%) Project Management
Programming Languages
1 4 (13.79%) SQL
2 3 (10.34%) Java
2 3 (10.34%) PHP
3 1 (3.448%) Ruby
3 1 (3.448%) Jython
3 1 (3.448%) C#
3 1 (3.448%) Python
Qualifications
1 9 (31.03%) Cisco Certification
1 9 (31.03%) CCNA
2 3 (10.34%) Degree
2 3 (10.34%) Microsoft Certification
3 2 (6.897%) MCSE
3 2 (6.897%) MCSA
3 2 (6.897%) MCDST
3 2 (6.897%) MCITP
4 1 (3.448%) SC Cleared
4 1 (3.448%) Security Cleared
4 1 (3.448%) MCP
Quality Assurance & Compliance
1 7 (24.14%) SLA
System Software
1 1 (3.448%) Active Directory
Systems Management
1 2 (6.897%) SCCM
1 2 (6.897%) SCOM
Vendors
1 7 (24.14%) Microsoft
2 1 (3.448%) SAP
2 1 (3.448%) Oracle
2 1 (3.448%) Lotus
Newcastle, Staffordshire
Database Support Analyst - 1st Line Support / SQL Server Databases / Web Applications / Database Technology / Customer Service Searchability are delighted to be partnered with one of the UK's leading...
Searchability.co.uk
Salary: £18000 - £25000 per annum
Posted: 23 May 2013
Newcastle-upon-Tyne, Tyne and Wear
VMware, ESX, vSphere, VCP, Citrix, XenApp, CCA, Windows Server, Active Directory, Exchange... As the Virtualisation Support Analyst you will ideally have solid VMware and/or Citrix skills and...
Millshill Recruitment Ltd
Salary: From £18,000 to £22,000 per annum
Posted: 21 May 2013