The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Tyne and Wear region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Support Analyst
Rank 54 42 55
Rank change year-on-year
-12 +13
Permanent jobs requiring a Support Analyst 16 12 11
As % of all permanent IT jobs located in Tyne and Wear 2.72% 2.78% 2.24%
As % of the Job Titles category 2.85% 2.85% 2.31%
Number of salaries quoted 16 12 6
Average salary £27,500 £25,500 £26,150
Average salary % change year-on-year
+7.84% -2.48%
90% offered a salary of more than £26,000 £25,050 £20,500
10% offered a salary of more than £30,000 £36,800 £28,400
UK excluding London average salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -
Support Analyst
North East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Tyne and Wear region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Tyne and Wear
Permanent IT job ads with a match in the
Job Titles category
561 421 477
As % of all permanent IT jobs located in Tyne and Wear 95.25% 97.68% 97.15%
Number of salaries quoted 471 360 420
Average salary £35,000 £38,000 £35,000
Average salary % change year-on-year
-7.89% +8.57%
90% offered a salary of more than £23,000 £25,000 £21,750
10% offered a salary of more than £50,000 £52,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Tyne and Wear region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Tyne and Wear

Support Analyst
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Tyne and Wear region.

Support Analyst Salary Trend in Tyne and Wear

Support Analyst
Salary Histogram in Tyne and Wear

This chart provides a salary histogram for IT jobs citing Support Analyst across the Tyne and Wear region over the 3 months to 24 December 2014.

Support Analyst Salary Histogram in Tyne and Wear

Support Analyst
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Tyne and Wear region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -10 15 £27,500 +7.84% 1
Gateshead -20 1 £26,000 +4.00% 1
Support Analyst
North East

Support Analyst
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 24 December 2014, IT jobs across the Tyne and Wear region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 22 (61.11%) SQL
2 12 (33.33%) Oracle
2 12 (33.33%) ITIL
2 12 (33.33%) Windows
3 10 (27.78%) Microsoft
4 8 (22.22%) SQL Server
4 8 (22.22%) UNIX
4 8 (22.22%) MS Excel
4 8 (22.22%) Finance
4 8 (22.22%) Oracle Applications
5 7 (19.44%) Test Scripting
5 7 (19.44%) Analytical Skills
6 6 (16.67%) SC Cleared
6 6 (16.67%) Security Cleared
7 5 (13.89%) C#
7 5 (13.89%) .NET
7 5 (13.89%) MS Office
7 5 (13.89%) Linux
7 5 (13.89%) Windows XP
7 5 (13.89%) Active Directory
7 5 (13.89%) VMware
7 5 (13.89%) QA
7 5 (13.89%) Windows 7
8 4 (11.11%) COBOL
8 4 (11.11%) VBScript
8 4 (11.11%) ASP.NET
8 4 (11.11%) DHCP
8 4 (11.11%) DNS
8 4 (11.11%) SLA
8 4 (11.11%) Microsoft Certification

Support Analyst
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 24 December 2014, IT jobs across the Tyne and Wear region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (8.33%) Oracle Workflow
2 1 (2.78%) Exchange Server 2003
2 1 (2.78%) Exchange Server 2007
2 1 (2.78%) Exchange Server 2010
2 1 (2.78%) WebLogic
2 1 (2.78%) Tomcat
2 1 (2.78%) MS Exchange
2 1 (2.78%) Documentum
2 1 (2.78%) SAS
Applications
1 8 (22.22%) MS Excel
2 5 (13.89%) MS Office
Business Applications
1 8 (22.22%) Oracle Applications
2 4 (11.11%) Oracle EBS
3 3 (8.33%) Oracle General Ledger
3 3 (8.33%) Oracle Receivables
4 1 (2.78%) Oracle EBS R12
4 1 (2.78%) Oracle 11i
Cloud Services
1 1 (2.78%) Cloud Computing
Communications & Networking
1 4 (11.11%) DHCP
1 4 (11.11%) DNS
2 3 (8.33%) SAN
2 3 (8.33%) Firewall
3 2 (5.56%) TCP/IP
4 1 (2.78%) LAN
4 1 (2.78%) WAN
Database & Business Intelligence
1 8 (22.22%) SQL Server
2 4 (11.11%) SQL Server 2008
3 2 (5.56%) SQL Server 2012
3 2 (5.56%) Oracle Database
3 2 (5.56%) SQL Server 2005
3 2 (5.56%) Oracle Database 11g
4 1 (2.78%) Crystal Reports
4 1 (2.78%) Oracle Reports
4 1 (2.78%) Oracle9i Database
4 1 (2.78%) Oracle Database 10g
4 1 (2.78%) SQL Server 2000
4 1 (2.78%) SQL Server Reporting Services
4 1 (2.78%) MySQL
Development Applications
1 3 (8.33%) Oracle Forms
1 3 (8.33%) InstallShield
1 3 (8.33%) NUnit
1 3 (8.33%) Team Foundation Server
General
1 8 (22.22%) Finance
2 4 (11.11%) Retail
3 1 (2.78%) Local Government
3 1 (2.78%) Advertising
Libraries, Frameworks & Software Standards
1 5 (13.89%) .NET
2 4 (11.11%) ASP.NET
3 1 (2.78%) Classic ASP
Miscellaneous
1 7 (19.44%) Analytical Skills
2 4 (11.11%) Mathematics
2 4 (11.11%) Video Conferencing
3 1 (2.78%) Statistics
Operating Systems
1 12 (33.33%) Windows
2 8 (22.22%) UNIX
3 5 (13.89%) Linux
3 5 (13.89%) Windows XP
3 5 (13.89%) Windows 7
4 4 (11.11%) Windows Mobile
4 4 (11.11%) VME
4 4 (11.11%) Mac OS X
5 3 (8.33%) Windows Server 2003
5 3 (8.33%) Windows Server 2008
6 2 (5.56%) Windows Server 2012
7 1 (2.78%) Windows 2000
Processes & Methodologies
1 12 (33.33%) ITIL
2 7 (19.44%) Test Scripting
3 3 (8.33%) Continuous Integration
3 3 (8.33%) Unit Testing
3 3 (8.33%) Project Management
3 3 (8.33%) Disaster Recovery
3 3 (8.33%) Workflow
3 3 (8.33%) Business Continuity
4 2 (5.56%) Capacity Planning
5 1 (2.78%) System Testing
5 1 (2.78%) Document Management
5 1 (2.78%) Problem Management
5 1 (2.78%) Service Management
5 1 (2.78%) Service Delivery
Programming Languages
1 22 (61.11%) SQL
2 5 (13.89%) C#
3 4 (11.11%) COBOL
3 4 (11.11%) VBScript
4 3 (8.33%) T-SQL
4 3 (8.33%) Java
4 3 (8.33%) Perl
4 3 (8.33%) Ruby
5 2 (5.56%) PL/SQL
6 1 (2.78%) Python
Qualifications
1 6 (16.67%) SC Cleared
1 6 (16.67%) Security Cleared
2 4 (11.11%) Microsoft Certification
2 4 (11.11%) A+ Certification
2 4 (11.11%) ITIL Certification
2 4 (11.11%) MCDST
3 2 (5.56%) Degree
Quality Assurance & Compliance
1 5 (13.89%) QA
2 4 (11.11%) SLA
System Software
1 5 (13.89%) Active Directory
2 3 (8.33%) VMware Infrastructure
2 3 (8.33%) Hyper-V
3 1 (2.78%) Oracle RMAN
3 1 (2.78%) Oracle RAC
Systems Management
1 4 (11.11%) ZENworks
1 4 (11.11%) SCCM
2 3 (8.33%) WSUS
3 1 (2.78%) Data Guard
Vendors
1 12 (33.33%) Oracle
2 10 (27.78%) Microsoft
3 5 (13.89%) VMware
4 4 (11.11%) Apple
5 3 (8.33%) Cisco
6 2 (5.56%) HP
6 2 (5.56%) Dell
Newcastle-under-Lyme
Searchability
Salary: £20000 - £25000 per annum
Posted: 6 days ago
Gateshead
Questor Resourcing
Salary: to £21k + bonus + benefits
Posted: 13 days ago