The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Tyne and Wear region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 10 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Tyne and Wear region.

Location
3 months to
10 Jul 2014
Same period 2013 Same period 2012
Support Analyst
Rank 42 52 58
Rank change year-on-year
+10 +6
Permanent jobs requiring a Support Analyst 20 12 5
As % of all permanent IT jobs located in Tyne and Wear 3.22% 2.35% 0.86%
As % of the Job Titles category 3.32% 2.51% 0.89%
Number of salaries quoted 18 9 4
Average salary £30,250 £26,500 £19,000
Average salary % change year-on-year
+14.15% +39.47%
90% offered a salary of more than £18,750 £16,700 £16,650
10% offered a salary of more than £35,450 £27,400 £22,750
UK excluding London average salary £27,500 £27,500 £30,000
% change year-on-year
- -8.33%
Job Titles Category
Tyne and Wear
Permanent IT job ads with a match in the
Job Titles category
602 479 564
As % of all permanent IT jobs located in Tyne and Wear 96.78% 93.92% 97.07%
Number of salaries quoted 454 403 462
Average salary £32,500 £36,500 £37,500
Average salary % change year-on-year
-10.95% -2.66%
90% offered a salary of more than £22,500 £25,000 £24,500
10% offered a salary of more than £45,000 £72,500 £50,000
UK excluding London average salary £40,000 £38,472 £38,500
% change year-on-year
+3.97% -0.07%
Support Analyst
North East

Support Analyst
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Tyne and Wear region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Tyne and Wear

Support Analyst
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Tyne and Wear region.

Support Analyst Salary Trend in Tyne and Wear

Support Analyst
Salary Histogram in Tyne and Wear

This chart provides a salary histogram for IT jobs citing Support Analyst across the Tyne and Wear region over the 3 months to 10 July 2014.

Support Analyst Salary Histogram in Tyne and Wear

Support Analyst
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Tyne and Wear region over the 3 months to 10 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -2 16 £30,500 +15.09%
Sunderland +2 2 £23,500 +38.23%
Gateshead - 1 £24,000 -
Prudhoe - 1 £25,000 -
Support Analyst
North East

Support Analyst
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 10 July 2014, IT jobs across the Tyne and Wear region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 14 (46.67%) Windows
2 13 (43.33%) ITIL
3 12 (40.00%) UNIX
3 12 (40.00%) Active Directory
3 12 (40.00%) Finance
4 10 (33.33%) Microsoft
4 10 (33.33%) SQL Server
4 10 (33.33%) SQL
5 9 (30.00%) Oracle
6 8 (26.67%) Linux
7 7 (23.33%) VMware
8 6 (20.00%) MS Excel
8 6 (20.00%) Windows 7
9 5 (16.67%) SAP
9 5 (16.67%) DTV
9 5 (16.67%) Business Intelligence
9 5 (16.67%) Programme Management
9 5 (16.67%) Manufacturing
9 5 (16.67%) Oracle EBS
9 5 (16.67%) Electronics
9 5 (16.67%) Telecoms
9 5 (16.67%) SAP Oil and Gas
9 5 (16.67%) Marketing
9 5 (16.67%) Digital Marketing
10 4 (13.33%) Oracle General Ledger
10 4 (13.33%) Oracle iProcurement
10 4 (13.33%) DNS
10 4 (13.33%) SAN
10 4 (13.33%) PL/SQL
10 4 (13.33%) MS Office

Support Analyst
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 10 July 2014, IT jobs across the Tyne and Wear region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (10.00%) SharePoint
2 2 (6.67%) MS Exchange
2 2 (6.67%) Exchange Server 2003
2 2 (6.67%) Exchange Server 2007
2 2 (6.67%) Exchange Server 2010
3 1 (3.33%) WebLogic
3 1 (3.33%) Documentum
3 1 (3.33%) SAS
3 1 (3.33%) Oracle Workflow
Applications
1 6 (20.00%) MS Excel
2 4 (13.33%) MS Office
Business Applications
1 5 (16.67%) Oracle EBS
1 5 (16.67%) SAP Oil and Gas
2 4 (13.33%) Oracle General Ledger
2 4 (13.33%) Oracle iProcurement
2 4 (13.33%) Oracle Payables
2 4 (13.33%) Oracle Receivables
3 3 (10.00%) Oracle EBS R12
3 3 (10.00%) Oracle Assets
3 3 (10.00%) Oracle Internet Expenses
3 3 (10.00%) Oracle 11i
4 2 (6.67%) Oracle Applications
5 1 (3.33%) Oracle Cash Management
5 1 (3.33%) Oracle Procure-to-Pay
Communications & Networking
1 4 (13.33%) DHCP
1 4 (13.33%) DNS
1 4 (13.33%) SAN
2 3 (10.00%) Internet
2 3 (10.00%) Firewall
3 2 (6.67%) VPN
4 1 (3.33%) TCP/IP
4 1 (3.33%) LAN
4 1 (3.33%) WAN
Database & Business Intelligence
1 10 (33.33%) SQL Server
2 3 (10.00%) SQL Server 2008
2 3 (10.00%) Oracle Database
3 2 (6.67%) Oracle Database 11g
3 2 (6.67%) Oracle Reports
3 2 (6.67%) Oracle9i Database
3 2 (6.67%) Oracle Database 10g
3 2 (6.67%) SQL Server 2000
4 1 (3.33%) SQL Server Reporting Services
4 1 (3.33%) MySQL
4 1 (3.33%) Crystal Reports
Development Applications
1 1 (3.33%) Oracle Forms
General
1 12 (40.00%) Finance
2 5 (16.67%) Manufacturing
2 5 (16.67%) Electronics
2 5 (16.67%) Telecoms
2 5 (16.67%) Marketing
3 3 (10.00%) Billing
4 2 (6.67%) Advertising
4 2 (6.67%) Local Government
5 1 (3.33%) Retail
5 1 (3.33%) General Ledger
Libraries, Frameworks & Software Standards
1 2 (6.67%) HTML
1 2 (6.67%) CSS
2 1 (3.33%) .NET
Miscellaneous
1 5 (16.67%) DTV
2 2 (6.67%) Mainframe
3 1 (3.33%) Statistics
3 1 (3.33%) Mathematics
3 1 (3.33%) CMDB
3 1 (3.33%) Video Conferencing
Operating Systems
1 14 (46.67%) Windows
2 12 (40.00%) UNIX
3 8 (26.67%) Linux
4 6 (20.00%) Windows 7
5 2 (6.67%) Solaris
5 2 (6.67%) Windows XP
6 1 (3.33%) Mac OS X
6 1 (3.33%) Windows Server 2003
6 1 (3.33%) Windows Mobile
6 1 (3.33%) Windows Server 2008
6 1 (3.33%) AIX
6 1 (3.33%) HPUX
6 1 (3.33%) Windows 2000
Processes & Methodologies
1 13 (43.33%) ITIL
2 5 (16.67%) Business Intelligence
2 5 (16.67%) Programme Management
2 5 (16.67%) Digital Marketing
3 3 (10.00%) Incident Management
3 3 (10.00%) Business Continuity
3 3 (10.00%) Disaster Recovery
3 3 (10.00%) Project Management
3 3 (10.00%) Service Management
4 2 (6.67%) Service Delivery
4 2 (6.67%) Document Management
4 2 (6.67%) Problem Management
5 1 (3.33%) Cash Management
5 1 (3.33%) Procure-to-pay
5 1 (3.33%) Workflow
5 1 (3.33%) Regression Testing
Programming Languages
1 10 (33.33%) SQL
2 4 (13.33%) PL/SQL
3 2 (6.67%) COBOL
3 2 (6.67%) Java
4 1 (3.33%) T-SQL
4 1 (3.33%) Python
Qualifications
1 1 (3.33%) Microsoft Certification
1 1 (3.33%) A+ Certification
1 1 (3.33%) ITIL Certification
1 1 (3.33%) MCDST
Quality Assurance & Compliance
1 1 (3.33%) SLA
System Software
1 12 (40.00%) Active Directory
2 3 (10.00%) Hyper-V
3 2 (6.67%) Oracle RMAN
3 2 (6.67%) Oracle RAC
4 1 (3.33%) VMware Infrastructure
Systems Management
1 3 (10.00%) WSUS
2 2 (6.67%) Data Guard
3 1 (3.33%) ZENworks
3 1 (3.33%) SCCM
Vendors
1 10 (33.33%) Microsoft
2 9 (30.00%) Oracle
3 7 (23.33%) VMware
4 5 (16.67%) SAP
5 3 (10.00%) Cisco
6 1 (3.33%) HP
6 1 (3.33%) Citrix
6 1 (3.33%) Apple