The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the Tyne and Wear region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Support Engineer
Rank 45 43 60
Rank change year-on-year
-2 +17
Permanent jobs requiring a Support Engineer 22 9 8
As % of all permanent IT jobs located in Tyne and Wear 4.27% 2.54% 1.51%
As % of the Job Titles category 4.56% 2.58% 1.54%
Number of salaries quoted 15 9 8
Average salary £23,400 £24,500 £23,000
Average salary % change year-on-year
-4.48% +6.52%
90% offered a salary of more than £21,000 £21,300 £15,000
10% offered a salary of more than £32,600 £31,400 £26,050
UK excluding London average salary £30,000 £27,500 £30,000
% change year-on-year
+9.09% -8.33%
Support Engineer
North East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Tyne and Wear region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Tyne and Wear
Permanent IT job ads with a match in the
Job Titles category
482 349 520
As % of all permanent IT jobs located in Tyne and Wear 93.59% 98.59% 98.30%
Number of salaries quoted 413 288 451
Average salary £35,000 £36,000 £37,500
Average salary % change year-on-year
-2.77% -4.00%
90% offered a salary of more than £24,000 £25,000 £22,500
10% offered a salary of more than £52,500 £60,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Engineer
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the Tyne and Wear region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in Tyne and Wear

Support Engineer
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the Tyne and Wear region.

Support Engineer Salary Trend in Tyne and Wear

Support Engineer
Salary Histogram in Tyne and Wear

This chart provides a salary histogram for IT jobs citing Support Engineer across the Tyne and Wear region over the 3 months to 30 January 2015.

Support Engineer Salary Histogram in Tyne and Wear

Support Engineer
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the Tyne and Wear region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -4 21 £23,400 -4.48% 1
Support Engineer
North East

Support Engineer
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 30 January 2015, IT jobs across the Tyne and Wear region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 35 (68.63%) Microsoft
2 31 (60.78%) ITIL
3 30 (58.82%) Active Directory
4 26 (50.98%) Microsoft Certification
5 21 (41.18%) MS Office
6 20 (39.22%) Windows
6 20 (39.22%) MCDST
7 15 (29.41%) MS Exchange
7 15 (29.41%) Windows Server 2008
8 11 (21.57%) Windows Server 2003
8 11 (21.57%) Exchange Server 2007
8 11 (21.57%) Firewall
9 9 (17.65%) Exchange Server 2003
9 9 (17.65%) SAN
9 9 (17.65%) MS Excel
9 9 (17.65%) Linux
9 9 (17.65%) Exchange Server 2010
10 8 (15.69%) Hyper-V
10 8 (15.69%) DHCP
10 8 (15.69%) DNS
10 8 (15.69%) HP
10 8 (15.69%) VMware
11 7 (13.73%) UNIX
11 7 (13.73%) SQL Server
12 6 (11.76%) SLA
12 6 (11.76%) MCSA
12 6 (11.76%) Blackberry
12 6 (11.76%) Blackberry Enterprise Server
12 6 (11.76%) Configuration Management
12 6 (11.76%) VMware Infrastructure

Support Engineer
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 30 January 2015, IT jobs across the Tyne and Wear region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (29.41%) MS Exchange
2 11 (21.57%) Exchange Server 2007
3 9 (17.65%) Exchange Server 2003
3 9 (17.65%) Exchange Server 2010
4 6 (11.76%) Blackberry Enterprise Server
5 5 (9.80%) Office Communications Server
5 5 (9.80%) SharePoint
5 5 (9.80%) Lync
6 3 (5.88%) IIS
7 1 (1.96%) Oracle Workflow
Applications
1 21 (41.18%) MS Office
2 9 (17.65%) MS Excel
3 1 (1.96%) MS Project
3 1 (1.96%) MS Visio
Business Applications
1 2 (3.92%) Dynamics AX
2 1 (1.96%) Oracle General Ledger
2 1 (1.96%) Oracle EBS R12
2 1 (1.96%) Oracle EBS
2 1 (1.96%) Oracle Applications
2 1 (1.96%) Oracle Receivables
Communications & Networking
1 11 (21.57%) Firewall
2 9 (17.65%) SAN
3 8 (15.69%) DHCP
3 8 (15.69%) DNS
4 5 (9.80%) TCP/IP
4 5 (9.80%) NAS
5 3 (5.88%) iSCSI
5 3 (5.88%) LAN
5 3 (5.88%) WAN
6 2 (3.92%) DECT
6 2 (3.92%) VPN
7 1 (1.96%) IP Telephony
Database & Business Intelligence
1 7 (13.73%) SQL Server
2 3 (5.88%) RDBMS
2 3 (5.88%) Relational Database
2 3 (5.88%) SQL Server 2012
2 3 (5.88%) SQL Server 2008
3 2 (3.92%) MySQL
Development Applications
1 1 (1.96%) Oracle Forms
General
1 4 (7.84%) French Language
1 4 (7.84%) German Language
1 4 (7.84%) Italian Language
2 2 (3.92%) Telecoms
3 1 (1.96%) Finance
Libraries, Frameworks & Software Standards
1 2 (3.92%) SOAP
1 2 (3.92%) Middleware
2 1 (1.96%) Web Services
2 1 (1.96%) COM
Miscellaneous
1 6 (11.76%) Blackberry
2 4 (7.84%) Replication
3 3 (5.88%) Analytical Skills
4 2 (3.92%) Open Source
4 2 (3.92%) HACMP
5 1 (1.96%) PDA
Operating Systems
1 20 (39.22%) Windows
2 15 (29.41%) Windows Server 2008
3 11 (21.57%) Windows Server 2003
4 9 (17.65%) Linux
5 7 (13.73%) UNIX
6 4 (7.84%) VME
7 3 (5.88%) Windows Vista
7 3 (5.88%) Windows XP
7 3 (5.88%) Windows 8
8 2 (3.92%) AIX
8 2 (3.92%) Solaris
9 1 (1.96%) Android
9 1 (1.96%) Windows Server 2012
Processes & Methodologies
1 31 (60.78%) ITIL
2 6 (11.76%) Configuration Management
3 3 (5.88%) Problem Management
3 3 (5.88%) Disaster Recovery
3 3 (5.88%) Workflow
4 2 (3.92%) Root Cause Analysis
4 2 (3.92%) Six Sigma
4 2 (3.92%) Change Management
4 2 (3.92%) Service Management
4 2 (3.92%) Business Continuity
4 2 (3.92%) Incident Management
4 2 (3.92%) Lean Six Sigma
5 1 (1.96%) Data Protection
5 1 (1.96%) Service Delivery
Programming Languages
1 4 (7.84%) COBOL
2 2 (3.92%) PHP
2 2 (3.92%) SQL
2 2 (3.92%) PowerShell
Qualifications
1 26 (50.98%) Microsoft Certification
2 20 (39.22%) MCDST
3 6 (11.76%) MCSA
4 5 (9.80%) Security Cleared
5 2 (3.92%) MCSE
5 2 (3.92%) CCNA
5 2 (3.92%) Cisco Certification
5 2 (3.92%) IBM AIX Certification
5 2 (3.92%) SC Cleared
6 1 (1.96%) ITIL Certification
6 1 (1.96%) Citrix Certification
6 1 (1.96%) MCP
Quality Assurance & Compliance
1 6 (11.76%) SLA
System Software
1 30 (58.82%) Active Directory
2 8 (15.69%) Hyper-V
3 6 (11.76%) VMware Infrastructure
4 5 (9.80%) VMware ESX
4 5 (9.80%) NFS
5 3 (5.88%) vSphere
5 3 (5.88%) XenApp
5 3 (5.88%) XenServer
6 2 (3.92%) GPFS
7 1 (1.96%) Firmware
7 1 (1.96%) XenDesktop
Vendors
1 35 (68.63%) Microsoft
2 8 (15.69%) HP
2 8 (15.69%) VMware
3 5 (9.80%) Symantec
3 5 (9.80%) NetApp
4 4 (7.84%) EMC
5 3 (5.88%) Citrix
6 2 (3.92%) Dell
6 2 (3.92%) Cisco
6 2 (3.92%) IBM
6 2 (3.92%) Red Hat
7 1 (1.96%) LANDesk
7 1 (1.96%) Oracle
Newcastle upon Tyne
Nigel Frank International Limited - Newcastle
Salary: £25000 - £27000 per annum + benefits
Posted: 17 days ago