The statistics below represent IT jobs advertised across the Tyne and Wear region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 23 February 2017 with a comparison to same period over 2 years.

3 months to
23 Feb 2017
Same period 2016 Same period 2015
Technical Support
North East / Tyne and Wear
Rank 49 62 66
Rank change year-on-year
+13 +4
Permanent jobs requiring a Technical Support 9 5 5
As % of all permanent IT jobs located in Tyne and Wear 1.94% 1.10% 0.88%
As % of the Job Titles category 2.00% 1.13% 0.91%
Number of salaries quoted 9 5 4
Median salary £21,500 £22,500 £23,400
Median salary % change year-on-year
-4.44% -3.84%
UK excluding London median salary £27,000 £30,000 £31,500
% change year-on-year
-10.00% -4.76%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Tyne and Wear region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Tyne and Wear
Permanent IT job ads with a match in the
Job Titles category
449 441 550
As % of all permanent IT jobs located in Tyne and Wear 96.56% 97.35% 96.49%
Number of salaries quoted 411 387 466
Median salary £35,000 £35,000 £35,000
90% offered a salary of more than £22,500 £26,000 £25,000
10% offered a salary of more than £45,000 £55,000 £50,000
UK excluding London median salary £41,500 £42,000 £40,000
% change year-on-year
-1.19% +5.00%

Technical Support
Jobs Demand Trend in Tyne and Wear

The demand trend of job ads across the Tyne and Wear region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in Tyne and Wear

Technical Support
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Tyne and Wear region.

Technical Support Salary Trend in Tyne and Wear

Technical Support
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the Tyne and Wear region over the 3 months to 23 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sunderland - 8 £21,500 -
Newcastle upon Tyne +2 1 £21,500 -4.44% 1
Technical Support
North East

Technical Support Skill Set
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 23 February 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Tyne and Wear region featuring Technical Support in the job title.

1 21 (77.78%) Cisco Certification
2 16 (59.26%) Microsoft
3 14 (51.85%) Microsoft Certification
4 13 (48.15%) Cisco
4 13 (48.15%) ITIL
5 9 (33.33%) Active Directory
5 9 (33.33%) VMware
5 9 (33.33%) Windows
6 8 (29.63%) MCP
6 8 (29.63%) CCNP
6 8 (29.63%) CCNA
6 8 (29.63%) VMware Certified Professional (VCP)
6 8 (29.63%) Hyper-V
7 3 (11.11%) Degree
7 3 (11.11%) Computer Science
7 3 (11.11%) Linux
8 2 (7.41%) SQL
9 1 (3.70%) .NET
9 1 (3.70%) Oracle
9 1 (3.70%) Crystal Reports
9 1 (3.70%) MS Office
9 1 (3.70%) COM
9 1 (3.70%) XML
9 1 (3.70%) C#
9 1 (3.70%) HTML
9 1 (3.70%) JavaScript
9 1 (3.70%) PL/SQL
9 1 (3.70%) Oracle Reports
9 1 (3.70%) MCSA
9 1 (3.70%) MCT

Technical Support Skill Set
Top Related IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.70%) MS Exchange
Applications
1 1 (3.70%) MS Excel
1 1 (3.70%) MS Office
Communications & Networking
1 1 (3.70%) Firewall
1 1 (3.70%) TCP/IP
1 1 (3.70%) WAN
Database & Business Intelligence
1 1 (3.70%) Crystal Reports
1 1 (3.70%) MS Access
1 1 (3.70%) Oracle Database
1 1 (3.70%) Oracle Reports
1 1 (3.70%) SQLPlus
Libraries, Frameworks & Software Standards
1 1 (3.70%) .NET
1 1 (3.70%) COM
1 1 (3.70%) HTML
1 1 (3.70%) HTML5
1 1 (3.70%) XML
Miscellaneous
1 3 (11.11%) Computer Science
2 1 (3.70%) Driving Licence
2 1 (3.70%) PACS
Operating Systems
1 9 (33.33%) Windows
2 3 (11.11%) Linux
3 1 (3.70%) Android
Processes & Methodologies
1 13 (48.15%) ITIL
2 1 (3.70%) Service Management
2 1 (3.70%) Structured Programming
2 1 (3.70%) Workflow
Programming Languages
1 2 (7.41%) SQL
2 1 (3.70%) C#
2 1 (3.70%) JavaScript
2 1 (3.70%) PL/SQL
Qualifications
1 21 (77.78%) Cisco Certification
2 14 (51.85%) Microsoft Certification
3 8 (29.63%) CCNA
3 8 (29.63%) CCNP
3 8 (29.63%) MCP
3 8 (29.63%) VMware Certified Professional (VCP)
4 3 (11.11%) Degree
5 1 (3.70%) MCSA
5 1 (3.70%) MCT
Quality Assurance & Compliance
1 1 (3.70%) DICOM
1 1 (3.70%) HL7
System Software
1 9 (33.33%) Active Directory
2 8 (29.63%) Hyper-V
3 1 (3.70%) VMware Infrastructure
Systems Management
1 1 (3.70%) Data Guard
Vendors
1 16 (59.26%) Microsoft
2 13 (48.15%) Cisco
3 9 (33.33%) VMware
4 1 (3.70%) Draytek
4 1 (3.70%) Oracle
Washington, Tyne and Wear
Central Employment
Salary: From £18,000 to £30,000 per annum
Posted: 3 days ago
Newcastle upon Tyne
Hays Specialist Recruitment Ltd
Salary: £18000.00 - £22000.00 per annum
Posted: 14 days ago