The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Tyne and Wear region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Tyne and Wear region.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
Technical Support
Rank 56 56 54
Rank change year-on-year
0 -2
Permanent jobs requiring a Technical Support 7 5 7
As % of all permanent IT jobs located in Tyne and Wear 1.13% 0.98% 1.21%
As % of the Job Titles category 1.17% 1.04% 1.25%
Number of salaries quoted 6 3 7
Average salary £29,000 £25,000 £26,000
Average salary % change year-on-year
+16.00% -3.84%
90% offered a salary of more than £21,750 £23,800 £23,400
10% offered a salary of more than £30,500 £25,000 £28,500
UK excluding London average salary £30,000 £31,000 £30,000
% change year-on-year
-3.22% +3.33%
Job Titles Category
Tyne and Wear
Permanent IT job ads with a match in the
Job Titles category
599 481 562
As % of all permanent IT jobs located in Tyne and Wear 96.61% 93.95% 97.23%
Number of salaries quoted 433 401 461
Average salary £32,000 £37,500 £37,500
Average salary % change year-on-year
-14.66% -
90% offered a salary of more than £22,500 £22,500 £24,500
10% offered a salary of more than £45,000 £72,500 £50,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Technical Support
North East

Technical Support
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Tyne and Wear region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Tyne and Wear

Technical Support
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Tyne and Wear region.

Technical Support Salary Trend in Tyne and Wear

Technical Support
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Tyne and Wear region over the 3 months to 23 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -1 5 £30,500 +22.00% 1
Sunderland - 1 £20,000 - 1
Technical Support
North East

Technical Support
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 23 July 2014, IT jobs across the Tyne and Wear region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 7 (77.78%) Windows
1 7 (77.78%) Linux
1 7 (77.78%) SAN
2 6 (66.67%) MS Excel
2 6 (66.67%) DHCP
2 6 (66.67%) DNS
2 6 (66.67%) VMware
2 6 (66.67%) Hyper-V
3 4 (44.44%) Microsoft
3 4 (44.44%) Windows Server 2003
3 4 (44.44%) SLA
3 4 (44.44%) TCP/IP
3 4 (44.44%) UNIX
3 4 (44.44%) NAS
3 4 (44.44%) Windows Server 2008
4 3 (33.33%) Exchange Server 2007
4 3 (33.33%) iSCSI
4 3 (33.33%) VMware Infrastructure
4 3 (33.33%) Exchange Server 2010
4 3 (33.33%) VMware ESX
4 3 (33.33%) Business Continuity
4 3 (33.33%) Exchange Server 2003
4 3 (33.33%) WSUS
4 3 (33.33%) ITIL
4 3 (33.33%) SQL
4 3 (33.33%) SQL Server
4 3 (33.33%) MS Exchange
4 3 (33.33%) NFS
4 3 (33.33%) Cisco
4 3 (33.33%) Symantec

Technical Support
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 23 July 2014, IT jobs across the Tyne and Wear region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (33.33%) MS Exchange
1 3 (33.33%) Exchange Server 2003
1 3 (33.33%) Exchange Server 2007
1 3 (33.33%) Exchange Server 2010
2 1 (11.11%) IBM Notes
Applications
1 6 (66.67%) MS Excel
Business Applications
1 1 (11.11%) SAP Oil and Gas
Communications & Networking
1 7 (77.78%) SAN
2 6 (66.67%) DHCP
2 6 (66.67%) DNS
3 4 (44.44%) NAS
3 4 (44.44%) TCP/IP
4 3 (33.33%) Firewall
4 3 (33.33%) iSCSI
Database & Business Intelligence
1 3 (33.33%) SQL Server
2 1 (11.11%) MS Access
General
1 2 (22.22%) Manufacturing
2 1 (11.11%) Marketing
2 1 (11.11%) German Language
2 1 (11.11%) Electronics
2 1 (11.11%) Telecoms
2 1 (11.11%) Finance
Miscellaneous
1 1 (11.11%) DTV
Operating Systems
1 7 (77.78%) Windows
1 7 (77.78%) Linux
2 4 (44.44%) Windows Server 2003
2 4 (44.44%) Windows Server 2008
2 4 (44.44%) UNIX
Processes & Methodologies
1 3 (33.33%) Project Management
1 3 (33.33%) Disaster Recovery
1 3 (33.33%) Business Continuity
1 3 (33.33%) ITIL
2 1 (11.11%) Business Intelligence
2 1 (11.11%) CAD
2 1 (11.11%) Programme Management
2 1 (11.11%) Digital Marketing
Programming Languages
1 3 (33.33%) SQL
Quality Assurance & Compliance
1 4 (44.44%) SLA
System Software
1 6 (66.67%) Hyper-V
2 3 (33.33%) NFS
2 3 (33.33%) Active Directory
2 3 (33.33%) VMware ESX
2 3 (33.33%) VMware Infrastructure
Systems Management
1 3 (33.33%) WSUS
Vendors
1 6 (66.67%) VMware
2 4 (44.44%) Microsoft
3 3 (33.33%) Cisco
3 3 (33.33%) Symantec
4 1 (11.11%) Twitter
4 1 (11.11%) SAP
4 1 (11.11%) Lotus
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Salary: From £23,400 to £23,400 per annum
Posted: 17 hours ago
Sunderland, Tyne and Wear
HAYS INFORMATION TECHNOLOGY
Salary: £15000.00 - £25000.00 per annum
Posted: 5 days ago